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Subject: RequestforProposal(RFP)No.l5069Ticket Vending Machine System (TVMS)Addendum No. 2

Dear Sir/Madam:

This Addendum No. 2 is being issued to extend the proposal due date and to provide Metra's response to thebelow questions submitted for Metra's Request for Proposal No. 15069, Ticket Vending Machine System(TVMS). The question and answer period is closed.

This Addendum No. 2 shall become part of the RFP and be incorporated into your proposal submittal. Alladdenda are to be acknowledged on page 24 of the Professional Services Agreement. Failure to acknowledgeaddenda may at Metra's option disqualify the Proposal.

The proposal due date has been extended to Friday, May 11, 2018 at the original time and place stated in theRFP. Should you require any additional information, please contact Alexis Karas, Senior Contracting Agent at312-322-7864 or akaras@metrarr.com.

Question l:Metra Response:

What is the estimated cost'?

This information is not available.

Question 2:Metra Response:

What other technologies is the Department going to procure'?This request is outside of the scope of this RFP.

Question 3:

Metra Response:

When is the Department going to release the Mobile Ticketing Data Use for NTDReporting Purposes solicitation?This request is outside of the scope of this RFP.

Question 4:Metra Response:

Can Metra help with acquiring Ventra card readers, software, and support?Metra's intent is to obtain readers that are capable of accepting other types ofpayment such as Ventra, App.lePay, Android Pay, etc. If the vendor's solutionrequires Metra's assistance to acquire readers, software and support for acceptanceof Ventra cards, the proposal shall indicate this assumption, the proposedresponsibilities required of Metra, and any related costs. If the vendor intends togenerate their own third party contract with Ventra, ApplePay, AndroidPay, etc.,the proposal shall also indicate this assumption and any related costs.

Question s :Metra Response:

Please clarify the expectations for change giving.As per Addendum No. 1 revised proposal documents, the initial order will be forcredit card only machines so change giving will not be required for the initial orderof machines. If Metra orders cash and credit machines in future orders, Metrawould like to accept coins and bills and dispense change in coins and bills formachines that accept both cash and credit cards.

Question 6:Metra Response:

Please clarify expected commercial delivery dates for the system.Metra anticipates testing to begin the 1st of September. Delivery and installation ofthe initial order to be ongoing following acceptance testing with machines andsystem in production November 1, 2018.

Question 7:Metra Response:

Please provide requirements for the tickets: size, thickness, material.Tickets are currently printed on security paper stock. Acceptable ticket dimensionwidths are 2 '5/;" * %" and lengths 3 '/2" =)= %" with 7 to 11 mil thickness. In addition,vendors may recommend other ticket types, sizes, thicknesses and material optionsbased on current best practice standards or available technologies, but any suchrecommendations shall not be proprietary in nature.

Question 8:

Metra Response:

Under fare selection tab E8, "The TVM shall scan the barcode of each issued ticket andreceipt, and send the barcode information along with the transaction information for eachsales transaction.? To where?

The vendor shall indicate in their proposal if this information will be submitted toMetra through electronic means, or via the management system, etc. Metra willdesignate a point of contact for receipt of the information. Metra shall not berequired to be in receipt of any credit card data. The vendor shall formulate a fileor report containing applicable sales, billing, and settlement information.

Question 9:

Metra Response:

Under Physical A7a says Coin, bill, ticket and other openings....A9 mentions coin vaultsand coin hoppers. Do you want to accept coins and bills and dispense change? Do youwant to dispense Coins only or Bills as well?For dual credit card/cash machines, the machines should accept coins and bills anddispense coins and bills.

Question 10:

Metra Response:

Is there any indication of when Metra would like to make an award for this RFP in thefuture? Is this something that would be awarded before the end of 201 8? I waswondering who currently provides Metra with its Ticket Vending Machine system? Isthis handled through a contact with a vendor or is this done in house currently? If this iscurrently handled through a vendor would it be possible to obtain a few contract detailssuch as the current vendor, duration and value of the contract? Are the contractdocuments available online or through a records request?Metra anticipates awarding this procurement in the third quarter of 2018, howeverthis schedule is subject to change. Vendors may request information regardingMetra's current contract by contacting Metra's Freedom of Information Officer(s).Contact information and instructions can be found at this link:

https://metrarail.com/about-metra/obtaining-records-metra. Contract documentsare not available online.

Sincerely,

Gary Sa)Department HeadProfessional Services Procurement

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