Excel EnterpriseSales Techniques

7 Steps To a Successful Sales Call

Nic Hallett

www.excelenterprise.co.uk

Sales Techniques ? What Are They ?

Sales Techniques = What Successful Sales People do to stand out from the crowd

Sales Technique 1 Setting an Outcome

Setting an Outcome

• Now Orientated

• Action Oriented

“ My outcome for today is ?”

“My Objective for today is ?”

Which do you think is more likely to Which do you think is more likely to happen ? happen ?

Sales Technique 2 Build Rapport

Build Rapport

• Body Language

• Match voice tone

• Build a connection

• Get to know them

• Ask questions about their business

Sales Technique 3: Ask Questions

• Uncovers information

• Builds Rapport

• Listen to the answers

• Increases Sales

Sales Technique 4: Identify Wants and Needs

• Ask open and closedquestions

• Stat general then get specific• Sell them what they want

……..then they ALWAYSbuy more

Sales Technique 5: Present Your Offer

• You can then profileyour offer

• Nothing Starts till an offer is made

Sales Technique 6: Gain Agreement

• Answer there questions gain agreement on where you both are

………….this is important for long term sales

Sales Technique 7: Close the Sale

Ask for the sale in what style you Ask for the sale in what style you know works for you. Be clear on the know works for you. Be clear on the next steps. next steps.

Sales Technique 7: Close the Sale

• Financial Terms

• Service Agreements

• Contracts

• Support and contacts

World Class Training & Development

• Delivering success for over 25 years

• Over 120 Clients

• Across 24 countries – in 8 languages

• Average satisfaction rating of 93% in last 3 months

Training solutions for sales professionals

Get In Touch

To Contact us visit our interactive website

www.excelenterprise.co.uk

Excel Communications (HRD) Ltd, 45 West Street, Marlow, Buckinghamshire, SL7 2LS

tel:            +44 (0) 1628 488854