Sales force management

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Transcript of Sales force management

Page 1: Sales force management
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ProspectingMethods of Prospecting

Sales Force Management ?How to Manage Sales Force

IN NEXT 20 MINS ….

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PROSPECTING

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Objectives

Effective selling. Characteristic of a good qualified prospect Prospect be identified Organization’s promotional program Aid to salesperson.

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Steps involved in prospecting

• Developing the Right Attitude• Studying Your Target Market • Create An Innovative Prospecting Process• Set Up Your Meetings At New Places• Maintaining Communication With New Tools

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Importance of Prospecting

Prospecting the important process of locating potential customers for a product or service, is critical whether you are new or seasoned sales professional.

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Characteristic of a Good Prospect

• Prospect actually begins with locating a lead, a person or an organization that may or may not have what it takes to be true prospect.

• Some people mistakenly consider every lead a prospect without first taking the time to see whether these people really provide an opportunity to make a sale.

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Characteristic of a Good Prospect

• Does the lead have want or a need that purchase of my products or services can satisfy?

• Does the lead have the ability to pay?• Does the lead have the authority to

buy?• Can the lead be approach favourably • Is the lead eligible to buy?

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Methods Of Prospecting

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Characteristics

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SALES FORCE MANAGEMENT

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SALES MANAGEMENT

Means the planning, direction and control of personal selling, including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating as these tasks apply to personal sales force.

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MANAGING THE SALES FORCE

Evaluating Sales People

Supervising and Motivating Sales People

Compensating Sales People

Training Sales People

Recruiting and Selecting Sales People

Designing Sales Force Strategy and Structure

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DESIGNING SALES FORCE STRATEGY AND STRUCTURE

Sales force strategy

Sales force structure

Sales force size

Territorial

Product

Customer

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RECRUITING AND SELECTING SALES REPRESENTATIVES

•Enthusiasm and Self- Confidence •Persistence •Initiative •Job Commitment

Some Characteristics of Salesperson

Recruiting Procedure

Salesperson Selection Process

•Current Salesperson •Employment Agencies •Classified Ads •College Campuses

•Sales Aptitude •Analytical & Organizational Process Skills •Personality Traits • Other Characteristics

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TRAINING THE SALES REPRESENTATIVES

Help sales people know & Identify with the company

Learn How the product works

Learn about Competitors and Customers Characteristics

Learn How to make effective presentations

Understand field procedure and responsibilities

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COMPENSATING SALES REPRESENTATIVES

Components of compensation

Salary

Benefits Bonus

commission

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SUPERVISING AND MOTIVATING SALES REPRESENTATIVES

• Directing the sales force • Identify customer targets and set call norms• Develop prospect targets• Use sales time efficiently– Annual Call schedule – Time and Duty Analysis– Sales force automation

Supervising Sales Force Motivating Sales force

• Organizational Atmosphere • Sales Quota• Positive Incentives– Trips – Honors– Merchandise/Cash – Awards

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EVALUATION OF SALES REPRESENTATIVES

Source Of Information

Call Report

Work planExpense Report

Sales Report

Annual Territorial marketing plan

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Thank you :D