PowerPoint Presentation

Salesforce Sales CloudTransform Sales from Lead To Cashzkhan@salesforce.com

Zak KhanDirector Sales & Service Cloud APAC Regional Lead

`Sales Cloud Intro Video

Common Sales Challenges

Manual Processes

No lead routing or opportunity managementLack of automationPoor data qualityLack of VisibilityLack of pipeline visibilityInability to forecastNo single view of customerInflexible Systems

Hard to access information on-the-goDisconnected systemsDifficult to customize

Average Sales Rep spends 68% of their time NOT selling

`Common Sales Challenges

Salesforce for SalesCreate AdvocatesClose DealsGrow Pipeline

Marketing AutomationLead & Opportunity ManagementMobile SalesForecastingQuote-to-CashCustom Sales AppsSales Analytics & Predictive IntelligenceCross-sell & Up-sellSales DataCollaboration & Partner Management

Transform sales from lead to cash

150,000 customers around the globe

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86%of buyers will pay more for a better customer experience

Customer Experience is the New Battlefield

Timely, knowledgable, and helpful support

Knowledgable and personal sales reps

Fast turnaround on quotes, contracts, and approvals

Relevant marketing emails

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Sell Faster with Lightning

Sell Smarter with EinsteinTransform Sales from Lead to CashSell the Way You Want with the Salesforce Platform

`Lead to cash

Transform Sales from Lead to Cash

Sell Faster with LightningSell Smarter with EinsteinSell the Way You Want with the Salesforce Platform

`Sell Smarter

Transform Sales from Lead to Cash

Sell Faster with LightningSell Smarter with EinsteinSell the Way You Want with the Salesforce PlatformVideo

`AWS Video

Manage Your Leads Faster with All the Right InformationTrack selling from lead to closePrioritize and route leads with business rulesKnow at a glance where your best leads come fromGet insights with social intelligence

+ 37%Higher Win Rates

`Leads Mangament

Win More Opportunities with Sales CloudUpdate and share opportunity details as a teamGuide reps through sales stages with Sales PathWhat did I do last and what do I need to do nextView complete pipeline through an interactive Opportunity process+ 43%Improved lead conversion rate

`Opportunties Mang

Opportunity Pipeline Board30,000 foot view of the pipelineDeals summarized by sales stageIntelligent alertsCreate task and move the deal for right from this screenSee every deal summarized by sales stage

`Pipleline

Machine Learning Deep Learning Predictive Analytics NLP Smart Data DiscoverySales intelligence from lead to cashSales Gets Smarter with Einstein

DiscoverLead, opportunity, and activity insightsPredictPredictive lead scoring and smart listsRecommendRecommended follow-ups and next stepsAutomateAutomated activity capture

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Get Smart About Your Best Leads and Opportunities

lead conversion+43%

Prioritize the best leads with intelligent scoringDiscover buying signals and get recommended next best actionsPredictive Lead ScoringOpportunity Insights

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Sell Smarter with Real-Time Dashboards

lead conversion+43%

Get a complete picture of your business with customizable, interactive visualizations

View any data from across your business on any device

Instantly group and categorize deals

Identify opportunities to drive higher sales

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Sell Smarter

See important metrics in one place and take immediate actionAdvanced analytics to align with marketing and improve campaign ROIWave for SalesWave for B2B MarketingMake Decisions Faster with Actionable Analytics

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Eliminate manual data entryAutomatically log every email and eventTurn activity into insightSuggested tasks and metrics for coaching Increase sales collaborationActivity sharing for visibility across your teamSell smarter from anywhereMobile and desktop apps

Sell Smarter with Salesforce InboxRelationship intelligence powered by Einstein

more time selling+25%FPO

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Transform Sales from Lead to Cash

Sell Faster with LightningSell Smarter with EinsteinSell the Way You Want with the Salesforce Platform

`Sell Faster

Two Thirdsof sales reps' time is spent not selling

Research leads

Build report

Switch systems

Update info

Sync calendar

Log emailsReps Face Obstacles on the Path to Productivity

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Lightning Takes Sales Productivity to New Heights

200+ New Features

Kanban

Lightning Voice

Global Actions

Docked Composer

Calendar All

Path

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*lead kanban screenshotcall out voicecall out calendar

Empower reps with marketing automationSalesforce Engage

prospect engagement+38%

Focus only on the hottest leadsAutomate lead score & lead pass from marketingReach out to prospects firstGet real-time alerts when leads show interestPersonalize every interactionSee engagement history for every lead & contactKnow which emails work bestTrack and report on email engagement

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Run Your Business From Your PhoneMobile apps for every sales user

monthly active users1.5MInbox

Wave

Quip

Admin

Marketing

Partner Apps

Desk

Salesforce1

Custom Apps

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Transform Sales from Lead to Cash

Sell Faster with LightningSell Smarter with EinsteinSell the Way You Want with the Salesforce Platform

`Sell the way you want

Build the Best Sales Experience with Lightning

Build faster with Lightning App BuilderComponent-based, drag-and-drop framework for any deviceAutomate your sales processVisual workflow and approvals to close deals fasterEmpower every user with 1,000+ Lightning ComponentsSalesforce and partner components for every use case

Create sales apps people love with clicks, not code

`Lightning

Next-generation CPQSalesforce Quote-to-Cash

Close faster with LightningConfigure products, pricing and quotes to maximize cross-sell opportunitiesSell smarter at every stageAutomate add-on orders, contracts and renewalsClose from anywhereEasily process invoices and orders from any deviceAny sales process, one experienceCustomize quote-to-cash for how you sell

quote-to-order conversion+29%

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3,000 AppExchange Apps to Drive Productivity

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A Leader in the Gartner Magic Quadrant for SFA

Magic Quadrant for Sales Force Automation

July 2015Analyst(s): Rob DeSisto, Tad Travis9Yearsin a row

`Gartner

Allianz Dramatically Improves Rep Performance

Global Collaboration to share best practices on financial trendsIntegrated disparate systems and processes350 brokers in Sales Cloud

17%Higher Close Rates

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"I want one system able to support the sales process all the way through. Salesforce is mobile friendly its the perfect tool."Tony Blamey,Chief Commercial Officer

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"I want one system able to support the sales process all the way through. Salesforce is mobile friendly its the perfect tool."Tony Blamey,Chief Commercial Officer

`Domain Video

"From the get-go, our sales team has used Salesforce capabilities from anywhere in the world; and our customers have been given complete control over their accounts."

Sundi Balu, CIO, Telstra Global Enterprise & ServicesTelstra: connecting a global network of customersTelstra was seeking out a solution that had one key goal in mind: connection. They found the solution in App Cloud.Given that Telstra already had an emphasis on delivering flexible cloud services to its customers, choosing Salesforce made sense. App Cloud offered the APIs, mobile tools, and more to make it possible to sell from anywhere with the Sales Cloud.

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`Telstra Success Story Video

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