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The secret of success isconstancy to purpose.

Benjamin Disraeli

About Us

Salesandmind.com

Established in the year 2010 with an

objective to provide cutting edge training toaspirant who wish to choose IT & IT enabledservices as a great career choice. We help ourclient to hire the best people who are trainedand groomed by the best trainers from theindustry. We place our candidate through ournetwork and business associates.

Our clients range from diverse BPO

and Call Centre background that provideservices to companies overseas. To strivetoward this goal we use the latest trainingmethodology and updated training moduleswhich is at par with the industry so that thecandidate are ready to be absorbed smoothlyand they have a successful career ahead in

BPOs. Our training campus is centrally

located and well connected by different mode oftransportation. 24 hours high speed internetconnection is available along with otherinfrastructural requirements.

Corporate Office :128 Hazra Rd, K G MarketKolkata - 700026, West Bengal E: hr@salesandmind.comW: www.salesandmind.com

P: +91-33-40636031M:+91-9831161170SMS: salesandmindbpo to 56070

Salesandmind.com

Salesandmind.Com the dynamic manpower engine

Recruitment | Training | Placement

Your Key To Success

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Career

Prospects in BPO

Career growth in the industry is robustand there is a long-term opportunity. The greatgrowth momentum that the industry iswitnessing is creating both vertical and lateralcareer opportunities. There also exists enoughgrowth opportunities in the middle-managementand supervisory level within the industry.

Placement in Call Centers and which areregistered under the STPI. Updated Training Modules. Computer Assisted Training. Additional - MTI Reduction Program. Economical Training Cost.

Program Highlights

Smart BPO PlusCourse Content

Understanding BPOCustomer ServiceUnderstanding CRMTelephone EtiquettesTelemarketingAmerican AccentAmerican CultureMTI ReductionTime ZonesMass MarketingPublic Speaking

Training Duration45 Hours15 Days

"Training is a very important aspect of

the ITES-BPO industry"- Mr. Arjun

Vaznaik, COO, Tracmail

BPO Industr

Job Opportunities

Customer Support Services Technical Support Services Telemarketing Services Employee IT Help-desk

Services

Insurance Processing Policy Maintenance /

Management Data Entry Services / Data

Processing Services Data Conversion Services Scanning, OCR with Editing

& Indexing Services Book Keeping and

Accounting Services Form Processing Services Internet / Online / Web

Research

Salesandmind.comYour Key To Success

Key to SuccessThe key to success in ramping up

talent in a BPO environment is a rapidtraining module. The training componenthas to be seen as an important sub-process, requiring constant re-engineering

and our training module is preciselydesigned with that in mind so that thetrainee can be directly placed with ouresteemed clients.