Salary - 2012

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2012Adecco

SalaryGuideSingapore

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ContentsPart 1: Salaries or Administration & Ofce SupportPositions Across All Sectors/Industries

04 Administration & Oce Support 05 Ofce Support 05 Secretarial 05 Accounting & Finance 06 Human Resources 06 Sales & Customer Service 07 Marketing 07 Logistics

Part 2: Salaries or Industry-Specifc Positions

08 Engineering & Technical10 Events & Exhibitions Hospitality & Retail14 Inormation Technology16 Medical & Science18 Banking

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Welcome to the 2012 Adecco Salary Guide, Singapore a comprehensiveoverview o updated salary inormation, job descriptions and trends across keysectors and industries.

The salary inormation and commentary included in this guide have beenresearched by Adecco experts who liaise with clients and candidates every dayo the week. Their expert comments and opinions are based on their extensiveexperience in recruitment and human resources. Throughout the year, theseexperts will continue to provide salary updates and to ensure that you alwayshave the inormation that you need at your ngertips.

In 2011 and Q1 & Q2 o 2012, we saw a large number o jobs added to theSingapore workplace. While several economies in the West were challengedwith high unemployment, Singapore added many jobs in the service,construction and manuacturing sectors. With unemployment reaching a14-year low during the period being surveyed, job seekers in many sectorscontinued to have multiple career options open to them, along with bargainingpower relating to salary and compensation packages.

As in 2011, we are seeing organisations compete to attract and retain thevery best talent. Human Resources proessionals within companies andorganisations arguably have a more important role than ever beore as theyendeavour to ensure that their business leaders have the strongest teams inplace.

This guide covers many specic job titles across various industry sectors.However, i you are looking or salary data that may not be covered, then pleasedo connect with your Adecco contact who will be pleased to support you.

I personally hope that this 2012 Adecco Salary Guide, Singapore, will be o greatbenet to you and your colleagues.

Lynne NgRegional DirectorAdecco South East Asia

Welcome to the 2012Adecco Salary Guide,Singapore

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Administration &Ofce Support2012 Situation Update

The job market or administrative and support positions

continued to improve in 2011, as it had done in 2010. With many

organisations still growing and expanding in Singapore, there

is a continual need or support stang with good experience

and relevant skills. The positions that Adecco has seen in most

demand are Corporate Secretaries, Administration Managers,

Executive Assistants, Project Administrators, Procurement

Specialists, Sales Operators and general oce support positions.

There is also a strong demand or candidates with overseas

experience who can bring an international favour to their roles.Employers have continued to hire people on a temporary or

contract basis, allowing the organisation to assess candidate

suitability to a role and to the company - and then converting

them to a permanent ull-time role ater a period o assessment.

In 2011 and early 2012, many companies have joined the war

or talent - aiming to attract the best people by oering highly

attractive compensation and benets packages. From the poor

market situation that we experienced in 2008 and 2009, we again

saw companies paying reasonably high bonuses - and in nearly

all cases the variable 13th month allowance. Job seekers continue

to expect competitive overall remuneration packages and are

demanding on various other actors, including location, work-liebalance as well as security and longevity o the organisation.

Administration and oce support is one particular area where

we have seen organisations looking to hire older workers -

which is in-line with the Singapore governments inititive to have

all companies appreciating this important demographic and

implementing programmes that see the experience and skills o

mature employees being put to good use.

Whilst Adecco expects to see companies continuing to hire

cautiously or the remainder o 2012, there is a high level o

optimism in the job market or those either looking or their rst job

or making their next career move. Most companies understand

that to establish or maintain a competitive market position, the

quality o their support team must be very high.

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Position Job Description Qualifcation ExperienceMinimumSalary

MaximumSalary

[In Years] [Monthly Salary in S$]

Ofce Support

Administration/Ofce

Manager

Reports to Director or General Manager. Responsible or oce

administration and management and ormulates administrativepolicies. Sources or and negotiates with vendors.

Diploma/Degree 5-8 4,000 6,000

Administration Assistant/Executive

Supports the general administrative unction. Procient in MS oce. A/Diploma 1-5 1,300 3,000

Data Specialist Data analysis, data mining and preparation o report. Procient inadvanced Excel skills (Macros, V-Look Up, Pivot Tables etc).


Receptionist Attends to calls, visitors, mailing and general administrative support.Reports to Oce Manager or HR Manager. Excellent communicationskills and highly presentable.

N/O 3-10 1,500 2,500

Driver (goods/products) Drives van/small lo rr y. Able to speak and write English. Secondary educationClass 3 License required

1 1,300 1,600

Secretarial

Personal Assistant Supports top management (sometimes C-Suite level). Manages ullsecretarial unction and administrative unction or an executive. Maysupervise Junior Secretaries or oversee a group o AdministrativeAssistants. Excellent coordination and communication skills.


Executive/SeniorSecretary

Supports Heads o Department, Directors, General Managers etc.Oversees calendar/travel management, prepares presentationmaterials, coordinates meetings. Excellent communication skills.

O/A/LCCI SecretarialCerticate

5-8 3,000 4,500

Secretary/DepartmentSecretary

Supports a group o Managers/Department. Coordinates meetings,travel and calendar management, general administrative support.Procient in MS oce.

O/A/LCCI SecretarialCerticate

3-5 2,200 3,000

Accounting & Finance

Finance Manager Responsible or strategic nancial management. Establishes nancialpolicies and acts as an advisory to management on businessoperations.

Degree with CPA 8-10 7,000 10,000

Accountant Full set o accounts and consolidation o reports (management,nancial reports). Supervisory experience is oten required.

Degree/ACCA II 3-5 3,500 5,000

Accounts Executive Responsible or ull set o accounts (either AP, AR, GL). Preparesnancial reports.

LCCI/Diploma 2-4 2,300 3,500

Accounts Assistant Perorms transactional accounting unction and general administrativeduties.

ITE/CAT/LCCI 0-2 1,500 2,300

Payroll Specialist Manages end to end payroll processing, including: timemanagement, leave administration, registration, pay processing,payroll taxes, reporting, and experience dealing with payroll queriesand issues rom employees.


Payroll Assistant Prepares salary calculations, data entry, submission o statutorycontributions. O/A/ITE 1-3 1,600 2,000

Internal Auditor Reports to the Financial Controller/Finance Director/Audit Manager.Perorms internal audit/ensure compliance and processes are inorder. Prepares audit reports.

Degree/CIA 5-10 5,500 7,500

Credit Control Manager Reports to the Finance Director. Perorms credit checks, preparescredit reports and may supervise a team o Accounts Assistants.

Degree 3-5 3,500 5,500

Financial Analyst Responsible or analysing nancial data and making strategicbusiness recommendations.

Degree/CPA holder 3-5 4,000 6,000

Pricing Analyst Perorms pricing activities and implements pricing policies. Compilesdata or business analysis use. Procient in advanced Excel (Macro).


Administration & Ofce Support

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MaximumSalary


Human Resources

Assistant HR Manager Responsible or the planning and control o the ull spectrum o HR

duties - that includes recruitment, training and labour relations etc.Likely to have supervisory experience.


Compensation & BeneftsManager

Responsible or the overall compensation and benets structure oran organisation. Will likely work closely with the HR Manager.

Degree with SpecialistDiploma in Compensationand Benets

5-10 5,000 8,500

Senior HR Executive Reports to the HR Manager and supports with the ull spectrum oHR unctions that will likely include recruitment, compensation andbenets, training and payroll administration.

Diploma 3-5 2,500 4,000

HR Assistant Provides administrative support to HR department. May report to HRExecutive or HR Manager.

O/A 1-3 1,500 2,200

Training Manager Responsible or the training and development unction within anorganisation and or ormulating training programmes that willsupport with talent retention. Experience in conducting training

programmes and with supervisory experience.

Degree with specialistDiploma in Training andDevelopment

5-10 5,500 8,000

Training Executive Supporting the Training Manager and responsible or thecoordination o training courses. Identies and recommends trainingcourses and monitors and implements training activities.

Diploma in HR (Trainingand Development)

2-4 2,500 4,000

In-house Recruiter Conducts stang and recruitment activities and works closely withstang partners. Works closely with department managers tostrategise on recruitment requirements and to ensure that talentattraction needs are met.


Sales & Customer Service

Sales Manager Develops the sales plan to meet specic sales targets. Implementssales strategies as required. Oversees the sales team and ensuresthat all selling tools are in place.

Diploma/Degree 4-6 3,500 +commission

6,500 +commission

Senior Sales Executive Supports the Sales Manager in execution o their duties. Dutiesinclude prospecting, preparation o proposals, presentations andbusiness development planning.

A/Diploma 2-4 2,000 +commission

3,500 +commission

Key Account Manager Responsible or overall business development with key companyclients. Maintains and builds close relationships with keystakeholders and ensures high levels o customer service.


Customer ServiceManager

Manages a team o Customer Service Personnel. Develops customerservicing and retention programmes and works closely with keycompany departments.


Customer ServiceExecutive

Handles customer questions and provides timely eedback. Alsoinvolved with pre and post sales support. Supports the CustomerService Manager as required.

N/O/A/Diploma 0-2 1,400 2,500

Sales Coordinator Provides ull sales coordination support or the sales team, whichmay include client prospecting, data input and preparation o salesreports. Needs to be procient in Excel.

O/A/Diploma 2-3 1,800 3,000

Telemarketer Marketing o companys services to prospects and existing clients bytelephone. Strong communication skills required.

N/O/A/Diploma 1-2 1,600 +commission

2,000 +commission

Call Centre Ofcer Provides inormation to customers via telephone. This may be sales,service or inormation related and may be in-bound or out-bound.Provides customers with riendly and proessional communications.May involve shit work.

O/A/Diploma 1-2 1,800 +commission

2,300 +commission

Inside Sales SupportRepresentative

Maintains close contact with current/existing clients or contractrenewals/new business requirements. Excellent communicationskills required.

Diploma 2-4 2,000 2,400


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MaximumSalary


Marketing

Marketing Manager Oversees strategic marketing planning (advertising, PR, promotions

etc). Involved in the budgeting process and works closely with seniormanagement and Business Unit Managers.

Degree 5-8 5,000 8,500

Marketing Executive/Specialist

Supports the Marketing Manager and is involved in the development andexecution o marketing and promotional activities. Conducts market surveysand reports as required.


Marketing Coordinator/Assistant

Supports the Marketing Department with the coordination and developmento reports. May also be required to perorm marketing administrative duties.

Diploma 1-3 1,700 2,500

PR Manager Conceptualises and crats news releases and media inormation. Is involvedin product launches and special events. Has responsibility or social mediacampaigns and initiatives. Involved in all aspects o how a company isperceived externally.

Degree 5-8 5,000 8,500

PR Executive Supports the PR Manager in the handling o media relations. Follows-up withmedia enquiries and ensures clear and open communications at all times.

Diploma/Degree 2-4 3000 4,500

PR Co-ordinator/Assistant

Supports the PR Department with coordination o PR activities, assists in thepreparation o PR materials, PR reports and other duties as required.

Diploma 1-3 1,700 2,500

Logistics

Warehouse Manager Plans and manages the storage and retrieval process. Manages all aspectso warehouse operations.


Warehouse Supervisor Supervises warehouse sta. Ensures proper human resources utilisation anddeployment. Responsible or inventory management and other associatedactivities.

O/Diploma 3-5 2,300 4,000

Warehouse/StoreAssistant

Handles basic warehouse operations, including receiving, packing, checkingand storing o goods.

PSLE/O/N 1-3 1,500 2,000

Supply Chain Manager Responsible or supplier relationship management, materials planning andprocurement. Develops policies and material control systems to reduce costs

and streamline procedures.


Supply Chain Executive Manages the order ulllment process. Handles orecasting, purchasing,delivery coordination and management and inventory.


Logistics Assistant Assists in basic warehouse operations - that includes packing, unpackingand basic paperwork.

O/N/Diploma 1-3 1,700 2,500

Logistics Supervisor Supervises the logistics team to execute shipping and reight operations.Reviews eectiveness o operating procedures, maintenance, spaceutilisation and protection o equipment.

O/Diploma 3-5 2,300 4,000

Shipping Executive Attends to customer reight bookings/reservations with carriers, trucking,haulage and warehousing arrangements. Prepares weekly and monthlyshipment summary reports. Prepares shipping invoices and monthlystatements.

O/A/Diploma 3-5 2,300 3,500

Shipping Coordinator/

Assistant

Processes and handles all import and export shipping documentations.

Coordinates with reight orwarders and agents or courier shipment anddaily transport arrangements. Follows-up on the status o shipments.

O/N/Diploma 1-3 1,700 2,500

Procurement Specialist Interaces with contract manuacturers or demand/order requirements.Negotiates with vendors or pricing and service KPIs.


Order FulfllmentRepresentative

Maintains customer relationships by supporting the ulllment process andensuring customer satisaction.


Logistics Specialist Manages import, warehouse, delivery and export operations. Tracksshipments rom overseas plants and suppliers. Liaise with orwarders onincoming shipments and export arrangement and requesters on providingshipment status update. Supports month end and quarter end closing orimport, warehouse, delivery and export operations.

Diploma 1-3 1,800 2,200


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Engineering &Technical2012 Situation Update

In early 2012, Singapores important engineering sector has

continued to go rom strength-to-strength - almost oblivious

to the market conditions happening around it. For some time,

engineering has been one o Singapores most important

industries and employers. Across Asia, there is a continual

demand or energy, rened products, chemicals and consumer

goods especially in developing regional markets. With many

international engineering companies having their regional head

oce in Singapore, Adecco has continued to support the industrys

demand to hire skilled engineers and related engineeringproessionals.

The positions in this sector most in demand in Singapore include

Project & Construction Managers, Piping Supervisors, Electrical

& Instrumental Engineers, Civil Structure Engineers, Quantity

Surveyors and Process Engineers. Rig managers and drillers

in the oil & gas-drilling sector continue to be in relatively short

supply, as are Estimators and project related proessionals.

Compensation packages have continued to increase or those

positions in short-supply, with employers attempting to source

locally, but inevitably having to look overseas or certain skills-

sets and experience. This is one sector where large expatriate

packages, or those with extensive engineering experience, can

still be seen, although organisations in general are trying to

localise packages as ar as possible.

Developments with new petrochemical acilities and reneries

continued throughout 2011 and into 2012, providing new job

opportunities or skilled individuals. O signicant importance to

companies in the engineering sector is the retention o talent with

Adecco seeing increasing numbers o employers ocus on how

to retain employees once they had been sourced and recruited.

For many companies, it is vital that their employees see through

projects or their duration - some o which can last or many years.

Adecco expects salaries in the engineering area to continue to

steadily increase - with skilled job-seekers in this space generally

having a very good understanding o their market worth and clear

objectives about the remuneration that they expect to receive.

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MaximumSalary


Equipment Engineer Plans, organises and manages equipment installation. Upkeeps andenhances equipment within the manuacturing industry.

Degree in Engineering 2-4 3,000 4,500

Drater Drats mechanical, electrical or architectural parts or components usingappropriate sotware. NTC/Higher Nitec/Diploma 2-5 2,000 3,000

Mechanical Designer/Design Engineer

Designs mechanical parts or components using Pro-Engineer/Unigraphics/Solidworks/Catia sotware. Involvement rom designthrough to conceptualisation, development to mass production andquality control.

Diploma/Degreein MechanicalEngineering

2-5 3,800 5,500

Sales Engineer Responsible or account servicing, business development and meetingspecied sales targets.

Diploma/Degree inEngineering

2-5 3,000 5,000

Service Engineer Supports post-sales service and provides servicing, maintenance oequipment and instruments at clients' sites (local and international).


2-5 3,000 5,000

Field ApplicationsEngineer

Provides pre-sales support in bidding, customised solutions andproduct development coordination between customer R&D and in-house sales teams.


2-5 3,500 5,500

Electrical/ElectronicsDesign Engineer

Undertakes electrical design and product development or electricalaspects, e.g. electrical schematic design and testing, embedded

rmware and microcontroller designs.


Environment Health &Saety Engineer

Ensures re prevention and saety practices in accordance withFactories and Fire Saety Acts. Facilities site in compliance withSingapore EHS requirements. Implements EHS policies and compliance.


Industrial Engineer Plans actory layouts, monitors and conducts capacity planning orequipment and processes. Establishes manuacturing cycle times ornew processes.

Degree in Industrial/ManuacturingEngineering

2-5 3,500 5,000

Assistant/AssociateEngineer/EngineeringAssistant

Perorms support role in R&D and production/maintenance. NTC/Higher Nitec/Diploma in Engineering

2-5 2,000 3,200

Technician/TechnicalSpecialist

Perorms technical support role in R&D and production/maintenance. NTC/Higher Nitec inEngineering

2-5 1,800 2,800

Quality AssuranceAssistant Engineer

Assures quality or incoming or manuactured parts/components/modules. Maintains appropriate quality assurance systems andcertication.

Diploma/Degreein Engineering orQuality Assurance

Management

2-5 2,000 3,200

Project Manager (EPC) Project management rom engineering, procurement and constructionto commissioning o acilities/plants. Establishes schedules or tenders,project budgets and monitors procurement and sub-contractors. Worksclosely with construction teams to ensure all design works conorm tospecications.


Construction Manager(EPC)

Monitors day-to-day activities in the construction o industrialplants/projects. Ensures that work is carried out as per plans andspecications. Controls and handles all sub-contractors rom piling toarchitectural nishes.


Piping Supervisors Responsible or piping schedules and or erection/inspection opiping work. Updates engineering P&ID drawings and piping layouts.Oversees the work o subcontractors.

NTC/Higher Nitec/Diploma

5-10 4,000 6,000

Electrical &Instrumentation

Engineer

Responsible or all installation, commissioning and troubleshooting oplant instruments and controls. Upgrades plant reliability, eciency,

saety and operations as required.

Degree in ElectricalEngineering

2-5 3,500 6,000

Mechanical Engineer Plans, coordinates and implements plant equipment and instrumentmaintenance. Upgrades plant reliability, eciency, saety andoperations as required.

Degree in MechanicalEngineering

2-5 3,500 6,000

Civil & StructuralEngineer

Designs steel structures using STAAD-Pro and prepares and evaluatestender packages.


Quantity Surveyor Responsible or cost control/estimation o projects and works closelywith procurement teams on budgeting.


2-5 3,000 5,000

Process Engineer(Chemical)

Responsible or all engineering process design, development andexecution o site engineering projects. Controls and managesquality, budgets and project scheduling. Participates in HAZOP riskassessments, qualication and validation activities.

Degree in Chemical/MechanicalEngineering

5-10 5,500 9,000

Engineering & Technical

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Events & ExhibitionsHospitality & Retail2012 Situation Update

2011 was a strong year or Singapores events, exhibitions,

hospitality and retail sector, with growth in all areas. Singapore

continued to conrm itsel not only as a regional exhibitions hub,

but also as a sporting events and ashion centre - all o which

support work related opportunities in these areas.

In relation to events and exhibitions, Adecco continued to see

an increase in demand - especially rom FMCG organisations

that are outsourcing more o their needs to specialised and

experienced agency partners. There is a ar greater need ortalent that is not only available at short-notice, but that is also

well-aligned with the needs o business - either in temporary or

ull-time roles.

The Singapore Meetings, Incentives, Conventions and Exhibitions

(MICE) sector is set to grow at a rapid pace over the next ew

years, with multiple events already being orward-planned.

Companies involved in this area have become very discerning in

relation to talent - oten requesting the same experienced sta to

be available or specic events throughout the year.

The hospitality and retail sector in Singapore had a phenomenal

year in 2011 with the opening o several fagship retail stores,new shopping centres and the continual hiring by hospitality

establishments. This growth has continued into 2012. The retail

sector continues to reply on oreign talent to supplement the

availability o local talent - with retailers looking or a blend o

local versus overseas employees to cater or the international

shopper base.

Adecco has seen strong demand or rontline positions or the

retail, F&B and MICE sectors, particularly or Retail Managers,

Supervisors, Retail Sales Associate, Merchandisers, Beauty

Consultants, Visual Merchandisers, Restaurant Managers, Team

Leaders, F&B Managers, F&B crew/servers, Events Managers,

Event Operations Managers as well as Events Executives.

The events & exhibitions and hospitality & retail sectors are

increasing their utilisation o older/mature workers and

recognising the importance o the value that they can bring -

especially in supervisory and motivational roles. This is a trend

that Adecco expects to see continuing.

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MaximumSalary


Events/Project Manager Prepares sales presentations and pitches or projects.Oversees project schedules, plans, budgeting and dailyoperations.

Diploma in EventsManagement or a relevantBusiness/Marketing

Communicationsqualication

2+ 3,500 5,000

Events/Project Executive Provides support or sales presentations and delivery oprojects according to schedule. Liaises with contractors andassists with on-site registrations.

Diploma in EventsManagement or a relevantBusiness/MarketingCommunicationsqualication

1+ 1,800 2,400

Events/Project Assistant Provides support or sales presentations, administrativematters and operations/on-site co-ordination.

Diploma in EventsManagement or a relevantBusiness/MarketingCommunicationsqualication

0-3 1,600 2,200

In-House Designer Partners with project teams to conceptualise, develop andproduce sales presentations and collaterals to meet clientneeds.

Diploma in Design 0-1 1,800 3,000

Technical Designer Drats detailed technical drawings to support event set-ups.Liaises with clients and contractors re materials and otherrequirements.

Nitec in Architecturaldrating 2+ 3,000 6,000

Sales/Account Manager Oversees account servicing teams and develops sales withexisting clients.

Diploma 5+ 2,600 3,500

Sales/ Account Executive Perorms an account servicing role and assists the Sales/Account Manager in the preparation o sales proposals andpresentations.

Diploma 1+ 2,000 2,500

Marketing CommunicationsManager

Oversees strategic marketing planning (advertising, PR,promotions). Develops and ensures that brand guidelines areadhered to. Supports the Marketing Director with strategicdecisions.

Degree in Marketing and/or Communications

5+ with 2+supervisoryexperience

4,500 8,500

Marketing CommunicationsExecutive

Coordinates marketing and communications activities.Ensures that media timelines are adhered to and is likely tobe involved in event planning as well as the production obrochures and sales literature.


2-3 2,800 3,800

Marketing CommunicationsAssistant

Supports the marketing team in execution o their duties andinvolved in marketing related administrative duties. Will liaisewith suppliers and colleagues on a daily basis.


2-3 1,800 2,800

Multimedia Manager Handles AV/IT aspects and ensures that equipment is utilisedeectively. Continually explores uses or new technology andAV/IT equipment. Manages AV/IT operations on-site at eventsetc.

Degree in Multimedia 5+ with 2+supervisoryexperience

3,800 5,000

Lighting and SoundCoordinator

Responsible or lighting design and sound co-ordination. Mayalso have some creative input and assists in ensuring thatequipment is well maintained.

Nitec or Diploma inAudio Visual or relevantdiscipline

0-1 1,500 3,500

Exhibition Booth Assistant/Usher

Assists in the set-up and registration process, includesushering o guests and guest support.

N/A 0-1 $10 Per Hour $20 Per Hour

Visual Display Artist Conceptualises, designs and displays marketing collateralsaccording to branding guidelines and specic requirement.

Diploma in VisualMerchandising

0-3 1,800 3,500

Production Manager Plans and oversees production timeline o projects to ensurethat tasks are completed in a timely manner. Ensures thatmaterials and equipment are utilised eectively.

Diploma/Degree in anydiscipline


3,500 5,000

Production Executive Executes tasks according to project timelines. Supports theProduction Manager and ensure that any challenges areeectively managed.

Diploma in any discipline 1+ 1,800 2,400

Production Assistant Provides administrative support to ensure that documents areupdated and categorised appropriately. Provides support inproject operations and on-site co-ordination.

'O' & above 0-1 1,600 2,000

Events & Exhibitions

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Hospitality & Retail


MaximumSalary


Account Manager Responsible or the account servicing team. Develops newbusiness opportunities. Actively involved in proposal writing andpresentations.

Diploma/Degree 5+ with 2+supervisoryexperience

3,000 6,000

Account Executive Works on key accounts and supports the Account Manager. Assistswith preparation o proposals and presentations.

Diploma 2+ 2,500 3,500

Merchandising Manager Leads a team o buyers and responsible or sourcing o productranges. Understands and analyses market perormance. Allocatesbudget to respective department buyers.

Degree 5+ with 2+supervisoryexperience

4,500 12,000

Merchandising Assistant Supports buyers in merchandise planning, merchandiseperormance analysis and inventory reports.

Diploma 2+ 1,800 3,200

Counter Manager Responsible or smooth operations and protability o retail counters.Manages, motivates and trains beauty advisors.

'O' Levels 5+ with 2+supervisoryexperience

2,200 4,000

Beauty Trainer Develops and conducts training sessions or beauty advisors.Analyses market trends to improve and update training materialsand techniques.

Diploma in BeautyTherapy or Make-upArtistry

5+ 2,800 4,500

Beauty Advisor Perorms preliminary skin diagnosis and provides customer service

in product selection. Assists in counter operations and updates salesrecords.

N/A 0-1 1,300 2,500

Make-up Artist Demonstrates cosmetic product application and make-uptechniques. Assists in counter operations and updates sales records.Perorms make-overs when required.

Diploma in Make-upArtistry

1+ 1,500 2,500

Logistics/Warehouse Assistant Categorises and catalogues products ranges. Manages incomingand outgoing stock transers. Updates inventory system andperorms quality/inventory checks.

Diploma in Logisticsand Supply ChainManagement

1+ 1,500 2,500

Customer Service/RelationsManager

Handles enquiries and eedback rom customers. Implements loyaltyprogrammes to encourage customer retention.


3,500 4,800

Marketing/Brand Manager Identies, develops, and evaluates marketing strategy anddirection. Consults with product development personnel on productspecications. Formulates and leads marketing activities and policiesto promote products and services, working with marketing partners

and agencies. Handles budgeting and allocation o resources.Measures and analyses ROI.

Diploma/Degree inmarketing or relevantbusiness discipline

5+ 4,500 10,000

Marketing/Brand Coordinator Assists in advertising, media, events co-ordination and liaison withagencies. Provides administrative support to the marketing team.


0-3 1,500 2,200

Retail Operations Manager Oversees entire retail channel operations including inventory, storeplanning and maintenance, business development, talent planning,training and development and nancial reporting.


5+ in asupervisoryrole in retailoperations

4,000 7,500

Store Manager Oversees retail operations, inventory control, training anddevelopment, sales generation, talent planning, visualmerchandising and store maintenance.

'O' Levels orequivalent

3+ in asupervisoryrole in retailoperations

2,200 5,000

Retail Coordinator Provides administrative support or retail channels. Updates andperorms basic analysis or sales and market trends. Conductsinventory checks. Assists in retail sta management.

'O'/Diploma 1+ in asupervisoryrole in retailoperations

1,800 2,500

Promoter/Retail Assistant Perorms rontline sales and customer service duties. N/A 0-1 1,200 2,000

Display Artist Maintains and updates marketing collaterals in retail stores tomaximise sales and in accordance with branding guidelines.

Diploma in VisualMerchandising orequivalent

0-1 1,800 2,500

Buyer Analyses market trends or merchandise. Sources or suppliers,negotiates and purchases materials or parts.


F&B Operations Manager Responsible or overall operations and co-ordination o F&Bactivities. Analyses and manages costing, budgeting and allocationo resources within the channel. Reviews F&B menu and improvescustomer service standards. Implements training programmes.

Diploma/Degreein Hospitality orequivalent

5+ in asupervisoryrole in F&Boperations

4,000 6,000

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MaximumSalary


Lounge Manager (or VIPs) Monitors expenditure and revenue. Ensures high customer servicelevels. Attends to customers eedback and resolves any confict.Ensures acilities maintenance and involved in talent planning.


5+ in asupervisory

role in

customerservice

3,500 5,500

Restaurant Manager Responsible or restaurant operations. Manages inventorysupplies. Liaises with suppliers and vendors and involved withtalent planning. Ensures high customer service levels and handlesreporting or management.

N/A 1-2 in asupervisoryrole in F&Boperations

2,800 3,500

Banquet Operations Manager Oversees the schedule o all banquet activities and ensuressmooth operations. Supervision o employees, acilitiesmanagement and F&B product quality management. Monitorsand controls departmental expenditure and assists in preparationo the annual budget.


5 in asupervisoryrole in F&Boperations

3,500 5,500

Captain Responsible or restaurant operations. Manages inventorysupplies. Liaises with suppliers and vendors and involved withtalent planning. Ensures high customer service levels. Handlessome required reporting and documentation.

N/A 2+ 1,500 2,000

Hostess (handles reservationsand allocation o tables/Service Crew/Servers)

Welcomes and ushers customers. Handles reservations andallocation o tables. Assists in F&B order takings and in cashieringtransactions.

N/A 0-1 1,000 1,500

Kitchen Assistant Assists in ood preparation. N/A N/A 1,200 1,600

Steward Assists in kitchen utensils and cutlery maintenance. N/A N/A 1,200 2,000

Corporate Sales Manager Responsible or the selling unction room events, guest rooms andother hospitality services to corporate clients.


3,500 6,000

Banquet Sales Manager Responsible or the selling o banquet room events and otherhospitality services.


3,500 6,000

Front Ofce/Desk Manager Leads a team o ront oce executives. Oversees coordinationo reservations and room assignments. Provides customisedservices or clients. Implements training programmes and ensureshigh customer service levels.



3,500 6,000

Receptionist/Concierge Handles telephone enquiries and coordination o reservations androom assignments. Perorms cashiering transactions and has aresponsibility or high service levels.

'N' Levels 0-1 1,500 2,500

Bell Hop/Butler Handles guest enquiries. Assists in transportation o luggage andbelongings to guest rooms.

N/A 0-1 1,000 1,500

Business Centre Manager Oversees business centre operations, which includes talentplanning and sales within the business centre. Prepares andanalyses management reporting as required.



3,500 6,000

Housekeeping Manager/Supervisors

Oversees housekeeping operations, which includes talentplanning, inventory control and budgeting. Attends to guestrequests and takes corrective action when necessary.



3,500 6,000

Housekeeper Responsible or cleanliness and maintenance o hotel acilities -including guest rooms.

N/A N/A 1,000 1,500

Facilities MaintenanceManager Responsible or maintenance o all acilities. Ensures that saetymeasures and procedures are adhered to. Liaises with suppliersand vendors. Prepares occurrence and costing reports. Monitorsdepartmental expenditure.

Diploma in FacilitiesManagement,Hospitality orequivalent


3,500 6,000

Hospitality & Retail

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Position Job Description Qualifcation Experience

Minimum

Salary

Maximum

Salary[In Years] [Monthly Salary in S$]

IT Director Overall responsibility or planning, budgeting, executing and runningthe IT operations or an organisation. Reports either to the CIO/COO/CFO or CEO.

Master's Degree in BusinessManagement, Bachelor's Degree inEngineering or Computer Science

15-20 25,000 35,000

Project Director Overall responsibility or planning, budgeting and delivering projects.Manages project managers who assist in delivering projects. Reportsto the CIO or Head o IT.

Master's Degree in BusinessManagement, Bachelor's Degree inEngineering or Computer Science/IT

15-25 15,000 25,000

Regional SalesManager

Drives and delivers sales or an organisation. Management o thesales process and o sales executives. Reports to the Regional SalesDirector.

Master's Degree in BusinessManagement, Bachelor's Degree inEngineering or Computer Science/ IT

10-15 12,500 20,000

Service DeliveryManager

Manages and delivers services clients as per service levelagreements or particular projects. Reports to the Service DeliveryDirector.


8-15 7,500 10,000

Inormation &Technology2012 Situation Update

The IT sector has continually been one o Singapores strongest

sectors, and again Adecco saw salaries increasing at the end

o 2011 and into 2012 as organisations competed to attract the

strongest talent. Competitive bonuses were also evident, in part

due to strong company perormance - but also as an eective

employee retention tool.

There has continued to be strong demand or IT talent in the

banking, high-tech and manuacturing sectors, with a particular

demand or individuals with IT Security, Cloud Computing andMobile Application Development (IOS) experience. IT roles in the

Oil & Gas and Resources sector also continued to increase, with

organisations looking at long-term HR planning.

One o the drivers or the continued expansion o employment in

the IT area has been the increase in project budgets - as well as

the act that many roles and projects continue to be led rom and

located in Singapore. We expect to see projects remaining well-

unded throughout the remainder o 2012.

The primary challenge or organisations in Singapore seeking

to hire IT talent is the shortage o skilled-labour that exists.

The human resources unction in many organisations is being

challenged by the IT Department and end-users as to where

talent can be ound and how employee it can then be retained.

The ease o securing work permits and passes also comes into

this discussion. Organisations paying marginally below market

rates will seriously need to review compensation and benets i

they are to attract and retain the talent needed or success.

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MaximumSalary


Strategic/Major AccountsManager

Single point o contact or all matters pertaining to strategy andoperations, in addition to service level agreements. Reports to aStrategic Accounts Director who oversees more than one account.


10-18 9,000 15,000

ProductMarketing

Manager

Responsible or gathering market intelligence, delivering marketingplans to increase market awareness and penetration o the

organisation's products. Reports to the Marketing or Sales Director.

Master's Degree in BusinessAdministration/Bachelor's Degree

10-18 12,500 20,000

Sales/ChannelSales AccountManager

Responsible or driving the sales o products or services by managingrelationships with large partners who are able to provide marketing,logistics and knowledge or local markets. Reports to the Sales orChannel Sales Director.

Master's Degree in BusinessAdministration/Bachelor's Degree

10-18 12,500 20,000

MIS/IT Manager Manages the overall operations or IT within the organisation or aspecic location or country. Reports to the CIO or the Head o IT.

Master's Degree in Science/Bachelor's Degree in ComputerScience/IT

10-18 8,500 13,500

ApplicationProjectManager (ERP)

Manages one or more application projects rom the design phasethrough to delivery per end-user specications. Reports to the ProjectDirector or Head o IT.

Master's Degree in Science/Bachelor's Degree in ComputerScience/IT and PMP Certied

8-12 8,000 12,000

InrastructureProject Manager

Manages one or more inrastructure related projects rom designphase through to roll-out. Reports to the Director o Inrastructure orHead o IT.

Master's Degree in Science/Bachelor's Degree in ComputerScience/IT and PMP Certied

8-12 7,500 10,000

IT SecurityManager Designs and operates the IT Security inrastructure or an organisation.Responsible or creating and administering security policies andmanaging corporate Firewalls, DMZ servers as well as providing anti-virus solutions. Reports to Director o Inrastructure or Head o IT.

Master's Degree in Science/Bachelor's Degree in ComputerScience/IT

8-12 8,500 15,000

NetworkEngineer

Designs and operates the network inrastructure or an organisation.Responsible or 100% uptime o all networks. Reports to the Network orIT Manager.

Bachelor's Degree in ComputerScience/IT

5-8 5,000 6,500

Network SupportEngineer

Responsible or operating the network inrastructure or anorganisation and or uptime o all networks. Reports to Network or ITManager.


4-6 4,000 4,800

SystemsEngineer

Part o the IT team, responsible or operating the Window and UNIXServers in the data centre. Responsible or the 100% uptime or theseservers and its related applications. Reports to the InrastructureManager or IT Manager.


5-7 4,500 6,000

NetworkAdministrator

Responsible or operating the network inrastructure or anorganisation and or uptime o all networks. Reports to the Network orIT Manager.


4-6 3,500 4,500

Wintel SystemsAdministrator

Part o the IT team, responsible or operating the Windows Serversin the data centre. Responsible or the 100% uptime or the WindowsServers and its related applications. Reports to the InrastructureManager.


4-7 3,500 4,500

UNIXAdministrator

Responsible or operating the UNIX Servers in data centres and or100% uptime or the UNIX Servers and related applications. Reports tothe Inrastructure Manager or the IT Manager.


4-8 4,500 6,500

DatabaseAdministrator

Responsible or operating Database Servers - Oracle or SQL Server orDB2 or Sybase in data centres and or 100% uptime or these serversand related applications. Reports to the Inrastructure or IT Manager.


5-8 5,000 8,000

Systems Analyst Responsible or working with end users to understand requirements,design o unctional specications and data fow diagrams, codedevelopment, testing and delivery o sotware applications. Reports tothe Project Manager.


5-8 4,500 6,500

AnalystProgrammer

Responsible or design o unctional specications and data fowdiagrams, code development, testing and delivery o sotwareapplications. Reports to the Application Project Manager.


4-6 4,000 5,500

SotwareEngineer

Responsible or design o data fow diagrams, code development,testing and delivery o sotware applications. Reports to the ApplicationProject Manager.


3-5 3,500 4,500

Programmer Responsible or code development, testing and delivery o sotwareapplications. Reports to the Systems Analyst or Project Manager.

Bachelor's Degree in ComputerScience/IT or Diploma in IT

2-4 3,000 3,750

Web Designer Responsible or the design and development o the User Interace orthe internet/intranet related web pages. Reports to the Web Developeror Project Manager.


2-4 2,500 3,250

HelpdeskAnalyst

Responsible or perorming level 1 - basic IT troubleshooting services.Involved in creating tickets or tracking IT issues and escalation oissues to level 2 teams i issues remain unresolved. Reports to theHelpdesk Manager, who has the responsibility o overseeing allHelpdesk Analysts


2-4 2,500 3,000

Inormation Technology

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Medical &Science2012 Situation Update

Singapores pharmaceutical and biotechnology industry is

active and vibrant, and has largely remained resilient to market

downturns or blips either globally or locally. These are sectors

that grew signicantly over the past ew years with the

biomedical sector on track to generate 15,000 jobs in Singapore

by 2015. Employment prospects in this sector are strong,

especially or highly experienced proessionals.

Adecco has seen a continuing demand or talent rom contract

research organisations, 2nd tier pharmaceutical companies, aswell as rom healthcare providers. Companies are also leaning

towards outsourcing, and many pharmaceutical companies are

engaging service providers to provide additional support. Adecco

has seen an exodus o low-level positions to neighbouring

countries - with a contrasting higher demand or more senior

positions in Singapore.

The medical and science area is one in which employees need

to stay trained and highly relevant. For this reason, Adecco has

witnessed an increase in companies oering high-level training to

employees. Training that not only helps organisations to grow, but

that also acts as an employee retention tool.

Adecco has seen more companies in the medical and

pharmaceuticals area becoming employers o choice. Local

and experienced job seekers have demonstrated a preerence

to work or large global organisations - organisations that not

only provide opportunities or greater exposure and global work

opportunities, but that in many cases also provide more stable

working environments.

Organisations in the medical and science area have been very

receptive to the Singapore Governments initiatives around the

hiring and development o older workers - especially or critical

and short-term assignments. With a talent shortage prevalent in

many parts o this sector, maximising the skills and experience omature workers is crucial.

Wage pressure with employers will undoubtedly remain high -

with experienced proessionals still looking or salary increases

in the region o 20-25% beore making a decision to move. As

stated in the 2011 Adecco Salary Guide, Singapore, there is still the

situation where positions in companies can remain vacant or an

inordinate amount o time due to the inability o the company to

nd a suitable candidate. This is an area that human resources

proessionals within medical and science organisations will be

closely ocusing on.

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MaximumSalary


Medical

Medical Director Provides support to sales and marketing activities. Oversees

pharmacovigilence, regulatory aairs and clinical developmentactivities. Responsible or team management.

MBBS 10 with at least 3 in a

commercial set-up

12,000 18,000

Medical AairsManager

Provides support to sales & marketing activities. Managing industrykey-opinion leaders. Product & brand champion.

MBBS 3+ 8,000 11,000

Sales & Marketing

General Manager Leads the management team. Accountable or sales andprotability targets. Overall organisational development andresources allocation.

MBA + Degree 12+ 17,000 20,000

Head o Marketing Responsible or developing and implementing marketing plans andpricing strategies. Ensures achievement o agreed sales, marketshare and protability objectives.

Degree 8+ 8,000 12,000

Regional MarketingManager

Analysis o individual markets. Develops and implements productmarketing strategy. All aspects o the marketing mix.

Degree 8+ 8,000 12,000

Product Manager Develops strategic product marketing plans in line with companystrategy. Continually assesses the impact o the marketing plan andadapts as necessary.

Degree 4+ 5,000 8,000

Sales Manager/Business Manager

Manages the sales team to achieve set targets. Prepares salesstrategies, conducts business development and contributes tooverall compant growth. Actively involved in new product launches,brand promotions, conducting hands-on workshops/training andseminars.

Degree 4+ 5,000 6,000

Medical SalesExecutive

Achieves sales, distribution, market share and protabilityobjectives. Responsible or weekly volume sales orecasts andperormance.

Degree Fresh graduates andjunior executiveswith less than 2

years experience

3,000 4,000

Scientifc

Regulatory AairsManager (Regional)

Liaises with in-country regulatory teams to deliver timely licenseapprovals and associated matters.

Degree in Science(Pharmacy preerred)

5+ 8,000 10,000

Regulatory AairsExecutive

Liaises with local regulatory authorities and area/internationalregulatory to deliver timely license approvals.

Degree in Science(Pharmacy preerred)

2+ 3,500 5,000

Clinical ResearchManager

Leads the clinical research team and ensures the unit's participationin clinical development programmes. Ensures clinical trials areconducted in required timerames, cost and quality standards andaccording to SOPs and ICH GCP.

Degree in Science 4+ 6,000 8,000

Clinical ResearchAssociate

Conducts pre-study, initiation, interim and close out monitoringvisits. Coordinates and perorms comprehensive site management.

Degree in Science 2+ 3,000 5,000

Biomedical Science

Engineer (Production/Chemical/Technical)

Provides process support to the manuacturing operation and timelyengineering support to improve product quality and process yield.

Degree in Mechanical/Chemical/BioEngineering or otherrelevant qualication

2+ 4,000 6,500

Engineer (Electrical/Instrument/Mechanical)

Assists in preventive and break-down maintenance o equipment,and carries out technical analysis on equipment. Degree 3-5 3,500 5,000

Chemist(QC/Analytical)

Writes, reviews, approves QC Records, Standard OperatingProcedures, Protocols etc. Responsible or day-to-day deploymentand management o Quality Systems related to laboratories andassociated activities.

Degree inBiotechnology,Biochemistry,Chemistry orequivalent

2+ 4,000 6,500

Quality Ofcer(Compliance/Validation/Assurance)

Oversees day-to-day activities in accordance with approved SOPs/Plan/Policies or a large scale, multi-product, GMP biotech contractmanuacturing acility. Reviews and approves protocols/reportsincluding site discrepancies and deviations investigation/closure.

Degree inEngineering/ScienceDegree or higherrom a recognisedinstitution

3-5 (in theBiopharmaceutical

industry)

4,000 6,500

Supervisor(Manuacturing/Engineering/Quality)

Accountable or and involved in all production processes. Overseesall tasks on the work foor as they are carried out and provideassistance and troubleshooting where needed.

Degree/Diploma in aScience/Engineeringrelated discipline

5-8 with at least3 years in a

supervisory capacity

4,500 7,000

Medical & Science

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Banking2012 Situation Update

There was a slowdown in the banking sector toward the end o

2011 and into 2012 - with a cautionary stance rom many banks

and nancial institutions about the hiring o ull-time employees.

For this reason, this sector remains a larger user o fexible

workorce solutions.

No other industry has come under such close scrutiny o late in

relation to how it compensates employees - particularly at the

more senior level. This has had an eect on bonus payments and

salary increases within many banking and nancial organisations.

The majority o banks and nancial institutions now have global

controls in place as to how salary increments and bonuses canbe given to employees.

Over the past twelve months there has been a signicant increase

in the number o banking proessionals rom Europe and North

America seeking to relocate to Singapore and other parts o Asia.

Adecco has also seen an increase in the demand or corporate

nance/M&A proessionals-especially at the more senior level.

Bankers with security and risk experience continue to be in high-

demand, in what, over the past ten years, has become a highly

regulated sector.

With the high levels o market uncertainty in various Central

European countries, it could be some time beore jobs andrecruitment in the banking and nance sector reach any level o

certainty in Singapore. The human resources department in nearly

every bank is currently being challenged with reducing cost -

while retaining talent.

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Position Job Description ExperienceMinimumSalary

MaximumSalary


Back Ofce

Settlements

AssociateAVPVPDirector

Based in the operations department, a Settlements Specialist will be reponsible ortrade conrmations, monitoring and reporting.

0-45-89-1212+

2,7006,00010,00011,000

4,5008,00013,00015,000+

Corporate Actions


Based in the operations department, a Corporate Actions Specialist will manageoperational situations around actions such as splits, dividends, mergers andacquisitions.

0-45-89-1212+

2,8006,00010,00011,000

5,0009,50012,50016,000

Treasury Operations


Responsible or accounting, reporting and monitoring - Treasury OperationsSpecialists are responsible or back oce processes throughout debt, cash andinvestment operations.

0-45-89-1212+

3,3006,00010,00011,000

7,0009,50013,00016,000+

Documentation


An Operations-based role is reponsible or drating documentation or derivativetrade conrmations.

0-45-89-1212+

2,7006,00010,00012,000

4,2008,00014,00016,000+

Middle Ofce

Audit


Responsible or examining, veriying and reporting on the accuracy o records.

0-45-89-1212+

2,8006,6009,00014,000

5,0009,10014,00020,000+

Audit

AssociateAVP

VPDirector

Responsible or overseeing, implementing and ensuring that departments are

working within set guidelines set by governmental nancial bodies.

0-45-8

9-1212+

2,7006,000

10,00014,000

5,40010,500

15,00020,000+

Operational Risk


Responsible or the management o risk not based on direct investment activities.Including, but not limited to, processes, people and systems.

0-45-89-1212+

3,0005,50010,00012,000

5,2009,00014,00020,000+

Credit Risk


Responsible or maximising a banks risk-adjusted rate o return by maintainingcredit exposure within acceptable parameters - to avoid deaults.

0-45-89-1212+

3,0005,50010,00012,000

5,2009,00014,00020,000+

Market Risk

Associate

AVPVPDirector

Responsible or managing the risk o investment activities.

0-4

5-89-1212+

3,000

5,50012,00012,000

5,200

9,00014,00020,000+

Client Services


Responsible or supporting clients via account maintenance and relationshipmanagement.

0-45-89-1212+

3,8005,00010,00012,000

5,0007,50014,00025,000+

Banking

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Position Job Description ExperienceMinimumSalary

MaximumSalary


Front Ofce

Corporate Banking - Front Ofce


Responsible or banking services tailored or large organisations, including nancingand cash management.

0-45-89-1212+

3,0005,50010,00015,000

6,60010,00016,00025,000+

Private Equity - Front Ofce


Responsible or managing buyouts, venture capital and/or mezzanine nancingactivities or privately held entities.

0-45-89-1212+

4,0005,50010,00015,000

6,60010,00016,00025,000+

Fund Management - Front Ofce


Responsible or overseeing and making investment decisions or a mutual or hedgeund.

0-45-89-1212+

3,8006,00010,00015,000

6,00010,00016,00025,000+

Investment Banking - Front Ofce


Responsible or providing advisory services or mergers, acquisitions and othertypes o nancial transactions. Assist institutions to raise money by issuing andselling securities in the primary market. They also assist in raising unds in the capitalmarkets.

0-45-89-1212+

4,0005,50010,00015,000

6,60010,00016,00025,000+

Retail Banking

Bank Teller

Associate Responsible or processing transactions or retail banking customers. 0-4 1,200 2,400

Bank Ofcer

AssociateAVP

Perorms customer service, administrative and/or accounting duties. Processes andveries documentation, reports and data within a retail bank.

0-45-8

3,2006,000

6,2008,000

Branch Manager

Associate Responsible or branch administration and operations, personnel management andcustomer service within a retail bank. 0-4 4,700 7,300

Personal Financial Consultant

AVPVP

Responsible or advising customers on nancial planning.5-89-12

4,0007,000

7,50012,000+

Banking

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Adecco S.A. is a Fortune Global 500 company and the global leader in HR services.

The Adecco Group network connects over 500,000 associates with business clients

each day through its network o over 33,000 employees and 5,500 oces in over 60

countries and territories around the world. Registered in Switzerland, and managed

by a multinational team with expertise in markets spanning the globe, the Adecco

Group delivers an unparalleled range o fexible stang and career resources to

corporate clients and qualied associates.

Established in Singapore in 1985, Adecco Singapore oers a comprehensive range

o services that includes temporary and contract stang, permanent recruitment,

outsourcing, executive search, leadership development, career management andoutplacement. Services are delivered through a network o general and proessional

stang oces.

For urther details, please see www.adecco.com.sg

Adecco Personnel Pte Ltd

Salary - 2012

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