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presented by
John Doe
Date hereSOUTH AFRICAN INSURANCE ASSOCIATION
presented by
Themba Palagangwe
07 February
2020
TRANSFORMATION AND
PROCUREMENT(Non-life Insurance Context)
NON-LIFE INSURANCE INDUSTRY STAKEHOLDER INTERDEPENDENCY
Conduit
Promotes economic inclusion
• Create economically active and sustainable society
• Present employment opportunities through the support of SMMEs
• Reduce of Gini-coefficient = decrease Inequality
Contributes to the country’s global competitiveness
WHY DOES TRANSFORMATION
MATTER?
• Increase business contribution to Gross Domestic Product (GDP) - High velocity of money.
• Improve the Social-Economic Measure – Less dependency on government grants.
• Increase Foreign Direct Investments - Reduced political risks
FINANCIAL SECTOR
TRANSFORMATION JOURNEY
Revised Targets• EME/QSE
suppliers
• BO suppliers
• BWO suppliers
Progressive target setting approach
INDUSTRY TRANSFORMATION
DRIVERS
• National Development Plan
– Development and support SMMEs to drive
economic growth.
– Support of labour intensive industries.
• 1st Parliament Report on Transformation of
the Financial Sector
– Non-life insurance seen as least transformed,
especially in supporting Black supplier.
– Focused on transformation of the motor
insurance procurement.
INDUSTRY TRANSFORMATION
DRIVERS…
• Sector Regulation
– Transformation plans submitted to the regulator.
– Transfer of data between the insurers and the
intermediary.
– Alignment of insurer and intermediaries
transformation strategies.
• Amended FSC
– Higher procurement targets
– Focus on EME, QSE and BO procurement
– Emphasis in Supplier Development under ESD
INDUSTRY TRANSFORMATION
DRIVERS…
• Shrinking procurement work
– New technology
• Safer cars leading to fewer accidents
• Concentration of work allocation due to availability
of technical skills – MBR Accreditation
– Adverse economic landscape
• Reduced disposable income leading to low market
penetration and high policy cancelation.
• Price increase leading to high write-off rate
(industry sustainability)
PROCUREMENT CHALLENGES
MOTOR CLAIMS ANALYSIS - 2018 Procurement Data
The report shows a split of 60:40 between in-warranty and out-of-
warranty claims procurement.
The reports shows that < 50% of the claims are settled though the
repair of the assets.
Allocation of Procurement remains > 50% in both in-warranty
and out-of-warranty claims.
• SAIA Board has identified and approved
Transformation as one of its key priorities.
• Members are encouraged to align with
industry objectives:
– Drive transformative inclusivity within their
organisations.
– Focus on support of SMMEs (Procurement
allocation).
– Development and support of Black MBRs –
ESD Programmes.
SAIA APPROACH
SAIA APPROACH…
Industry
initiatives
Influence the
FSC
Strategic
framework/en
gagements
• Identify
Industry
transformation
objectives and
focus areas
• Engagement
with MBR
industry
Associations
• Engagements
with other
industry bodies
• Industry ESD
Programme
• MBR
Certification
initiative
• Save-a-Car
• 3rd Party
insurance
engagements
• Identify and
incorporate the
industry
priorities in the
Scorecard
• Recommend
suitable
industry targets
INDUSTRY TRANSFORMATION AND SUSTAINABILITY