SAG Infotech Private Limited

Soft solutions for those can not afford to make errors.

Self Explanatory Issues : Now can be resolved at Customer’s end!

INDEX

Part-I LAN settings to work on software at LAN from server.

Part-II Surrender Software from one PC and Install on another.Case: (1) Your system is going to format. Case: (2) Block the software key on a system. e.g. Hard disc drive (HDD) crashed. Case: (3) You want to switch it on another Computer (or) PC (or) Laptop.

Part-III Change of your Existing Registered email ID with SAG Infotech to New email ID.

Part-I

How to do LAN(Local area Network) connection setting of a software ?

Preliminary Checks:

Do’s: Don’ts:

Demo version of desired software must be installed on LAN PC.

It will not run if you have not taken the Licensed key from us for main Server/PC.

SAG Infotech’s Folder must be shared in Server system. [C:>Program Files>SAG Infotech]

Run the software on LAN PC.

Click on Settings button and please see the Next

step very carefully..

Database: Select the Software name e.g. Genius

Data Directory:

• Syntax:\\<server name>\SAG Infotech\<software name>• In given example:\\D1P12\SAG Infotech\Genius

Port (SAG service):

7070 and mark on “Apply to All”

Server: IP Address of server (or) server computer name.

Screen Resolution:

Select : Default (1024) By (768) DPI (96)

Mark : (Always Check for updates on Startup)

Unmark Standalone:

Unmark this option on LAN PC.

These are the below mentioned settings:

To be done as example given below to avoid

the error at LAN.

Note : How to make such changes is explained in next steps….

Click on Browse option of Data Directory, here we have to give

path for LAN connectivity.

Now select My Network Places and further select the desired

PC/Server through which LAN is to be connected.

Note: Standalone must be Unmarked from here.

Now Select the path asPC/Server > SAG Infotech

folder.

Here select the Software folder you desire to run on LAN and

click OK Button.e.g. Genius

Note : In case of OS is Windows XP, Windows 7,Windows Vista etc. Select My Network Places > Entire Network > Microsoft windows Network > Select the Work Group > PC/Server > SAG Infotech.

In above Illustration “D1P12” is the Server from where LAN is connected.

This will get the Registration information from Main PC/server and share the

software on LAN PC/Server

You are Ready to Work!

Exceptions:(1) My SQL settings (2) Advance settings

My SQL settings:

This to be checked only if your computer has different version of database from MySQL 4.0e.g. Any other Higher or lower version.

Note: {Please Call us in such a case}

Advance settings:

{Please refer to Next slide}

ADVANCE SETTINGS (Password: SAG123)

U Marked by default and should also be marked if Offline activation by “Ukey token”.

A Marked by default and should also be marked if Offline activation by “Alladin token”.

P Protocol must be marked by default.

H1 Must be marked by default.

H2 Must be marked by default.

H3 Must be marked by default.

H4 Unmark this option ONLY in following cases:(i) If window of software is not appearing and Logger file is not creating in [C:\\program files\SAG Infotech}.

(ii) If Logger file is created with message: (Automation error in Module:1)

Part-II

How can I surrender Software from One PC and install it on another?

This could happen in following cases: Case:1) Your system is going to format.Case:2) Block the software key on a system. e.g. Hard disc drive (HDD) crashed.Case:3) You want to switch it on another computer/PC/Laptop. (Caution : In All above cases, One must have the backup of his data to restore )

Remember : To take Backup of your data.

Go to “Other Utilities” then click on “BacKup”.

This will start copying database and create a Zip folder at the

given path.

Case: (1) Your system is going to format, before that do following steps:

Step: (1) Surrender the License first. First click on “On-Line Licensing” and then on “Surrender License”.

After that enter your “Activation Code” and click on “Surrender”.

This will check the License status with us online….

And gives you following message : Successfully Surrendered.

Step: (1) continues……

Step: (2) Install the same software on desired PC , Please refer to our Installation Help by log on: www.saginfotech.com > HELP > Installation.

Step: (4) After Installation please register your software with the same old Key .

Step: (5) Restore the Backup data by going to “Other Utilities” > “Restore” option. [same as taking Backup]

Your software is ready to work as it was previously!

Case: (2) Block the software Key. e.g. Hard disc drive (HDD) crashed, etc.

Step: (1) Must have the backup of the software.

Step: (2) Kindly mail us on info@saginfotech.com (or) saginfo.jaipur@gmail.com with

“Application for Blocking key” [Check www.saginfotech.com > HELP] Step: (3) Install the same software ,Please refer to our Installation Help by log on: www.saginfotech.com > HELP> Installation.

Step: (4) After Installation please register your software with the New Key issued.

Step: (5) Restore the Backup data by going to “Other Utilities” > “Restore” option. [same as taking Backup]

Your software is ready to work as it was previously!

Case: (3) You want to switch it on another computer/PC/Laptop.

Step: (1) Must have the backup of the software.

Step: (2) No need to email or intimate us, you can surrender the Key from existing PC.

Step: (3) Install the same software on desired PC , Please refer to our Installation Help by log on: www.saginfotech.com > HELP > Installation.

Step: (4) After Installation please register your software with the New Key issued.

Step: (5) Restore the Backup data by going to “Other Utilities” > “Restore” option. [same as taking Backup]

Your software is ready to work as it was previously!

Part-IIIQuestion: How can I change my existing registered email ID with SAG Infotech to my New email ID?Answer: (i)If you can use your existing email ID:

Send us a mail on info@saginfotech.com attached with scan copy of “Application for change of Registered email ID” in writing to change it to your New email ID.

(ii) If you are not able to use your email ID:Send us a mail on info@saginfotech.com attached with

scan copy of “Application for change of Registered email ID” in writing to change it to your New email ID giving appropriate reason.Note: For Application for change of Registered email ID [Check www.saginfotech.com > HELP]

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