SAFETY FOR THE

OFFICE ENVIRONME

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OUR COMMITMENT TO YOU

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• We are committed to the objective of providing a safe and healthy workplace.

• This commitment includes complying with both governmental regulations (OSHA) and SalonCentric Corporate requirements.

• We are committed to inform and educate by training our employees (office & Warehouse) on safety policies and work instructions.

All new employees are required to read the employee handbook, complete the section in the back of the book, and return to Human Resources.

SALONCENTRIC EMPLOYEE HANDBOOK

3Handbook Established in August 2010

A FEW IMPORTANT RULES FOR YOUR SAFETY AND OTHERS

• Cell Phones: - Pose certain risks while working and should not be used at any time with the exception of lunch and breaks.

• Electronic Devices: - All devices such as iPods, MP3 Players, Blackberry’s, Laptops, etc. are unsafe for use in the offices and warehouse and are strictly prohibited, with the exception of devices provided by the company.

Any use of these devices in the office or field that are not company provided must be authorized by your supervisor and not interfere with responsibilities during work time.

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DEFINITIONS YOU SHOULD KNOW

• Accident:An undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, damage or loss.

• Incident:An individual occurrence or event.

• First Aid:Emergency aid or treatment given to someone injured, suddenly ill,

etc., before medical services can arrive or be reached.• Near Miss:

An unplanned event that did not result in injury, illness, or damage but had the potential to do so.• Lost-Time Accident:

A work-related personal injury that results in more than one day off of work.• Unsafe Acts:

An element of unsatisfactory behavior immediately prior to an accident event which is significant in initiating the event.

LEADING TYPES OF DISABLING ACCIDENTS IN OFFICES

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• There are about 65,000 occupational injuries and illnesses in offices each year.

• Leading types of disabling office accidents are:

- Falls and Slips

- Strains & Over-exertion

- Struck by or Striking against objects.

- Caught in or between objects.

Source: National Safety Council, Accident Prevention Manual, 1992

SAFETY PYRAMID

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EXPLANATION:

For every 10,000 unsafe acts there will be 1,000 no-loss accidents, 100 minor accidents, 10 serious loss accidents, and one fatality.

Every effort must be made to eliminate unsafe acts to prevent serious accidents from occurring.

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DEFINITIONS YOU SHOULD KNOW

Hazard:A chance of

being injured or harmed; Something causing

unavoidable danger or risk.

Risk:Exposure to

the chance of injury, damage, or

loss.

Hazard Controls:The

development of systems to prevent accidents, injuries, and other adverse

occurrences.

• Physical Layout • Housekeeping• Exits & Egress• Fire Hazards• Noise• Office Tools

• Handling & Storage

• Office Furniture• Stress• Illumination• Office Equipment

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COMMON OFFICE SAFETY HAZARDS

• Cords should be kept out of aisles and walkways.– Cords create trip hazards.

• Excess clutter and trash should not be in your work area.

• Food should never be left at your desk – this behavior attracts insects.

HOUSEKEEPING HAZARDS

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For the complete Housekeeping guidelines and checklists per department see SOP 10-003

• Never overload circuits.• Never use frayed or stripped /exposed

wires.• Cords should not be dragged over nails,

hooks, or any other sharp object.• Never use receptacles that have live

electrical parts exposed.• Machines must be disconnected

before cleaning or adjusting

ELECTRICAL HAZARDS

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Electrical accidents in offices usually occur as a result of faulty or defective equipment, unsafe installation and misuse of equipment.

FILE CABINET HAZARDS

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FILE CABINETS CAN CAUSE INJURIES IN MANY DIFFERENT WAYS

These are the TOP 10 File cabinet safety tips for the office environment

1. Do not leave cabinet drawers open and unattended.2. Store heavy items in the lower drawers to prevent tripping or tipping.3. Whenever possible secure cabinets to the wall.4. Use the handle when closing the drawer.5. Do not open a file drawer while someone is underneath 6. Only open one drawer at a time.7. Ensure there is adequate aisle space in front of cabinet.8. Do not stand on top of file cabinet.9. Do not place heavy objects on top of file cabinet.10. Do not use file cabinets to store aerosols or other flammable products.

COPY MACHINES

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OFFICE EQUIPMENT & TOOL HAZARDS

HAZARDS

Intense Light

Excessive Noise

Inner Parts are Hot

Pinch Points

TIPS

• Always keep document cover closed.

• Have machines serviced routinely.

• Reduce noise exposure by isolating the machine.

• Avoid wearing long or loose clothing around machinery

with moving parts.

Since new rules have been established, it is important to inventory your desk for items that we can no longer use.

Liquid Paper Old style Letter Openers

Compressed Air Sharp Scissors

Paper Cutters w/o Guarding or loose arm swing

OFFICE EQUIPMENT & TOOL HAZARDS

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There are alternative devices that we have purchased to replace any of the items above – Please see your supervisor.

OFFICE EQUIPMENT & TOOL HAZARDS

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• PAPER CUTTERS• Keep blade closed when not in use• A guard should be provided and fingers kept

clear• Swing arm must not automatically fall

when in the raised position• STAPLERS

• Always use a staple remover• Never test a jammed stapler with your

thumb

• PENCILS, PENS, & SCISSORS• Store sharp objects in drawer or with the point down.

• Regularly inspect your cutting tool.

• Don’t throw from person to person.

• Don’t use as props or hammers.

• Carry with edges away from yourself & others.

• Always cut away from your body.

CUTTING TOOL CONTROLS

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For all other cutting tools approved & used at this facility see SOP 10-007 Cutting Tool Guidelines

• CHAIRS– Do not climb on any office

chair; use a ladder or stool.– Chairs should be properly

designed and regularly inspected for missing or loose parts.

– Don’t lean back in a chair with your feet up

– Don’t scoot across the floor while sitting in a chair.

OFFICE FURNITURE HAZARDS & CONTROLS

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• DESKS– Keep desks in good condition

free from sharp edges, nails, etc.

– Ensure any glass does not have sharp edges.

– Keep desk drawers closed when not in use.

– Report any defects to facility maintenance.

OFFICE FURNITURE HAZARDS & CONTROLS

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Offices contain large amounts of combustible materials

PaperFunitureCarpet

These materials can easily ignite and emit toxic fumes.

FIRE HAZARDS

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FIRE EXTINGUISHERS & ALARMS MUST BE PROPERLY PLACED AND EASILY ACCESSIBLE

• All employees are required to report any malfunction of equipment to their supervisor and/or maintenance personnel.

• Never attempt to remove a Lock/Out device from machinery.

• Anyone violating the rule by attempting to energize, or turn on a device after being locked out will be subject to disciplinary action up to termination of employment.

LOCKOUT/TAGOUT

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A method of protecting employees from accidental machine startup through proper locking and labeling of machines that are undergoing maintenance.

Complies with OSHA standard 29 CFR 1910.147

• Blocked or improperly planned means of egress can lead to injuries as a result of slips, trips, and falls.

• If employees become trapped during an emergency due to improper egress, serious injury or fatality can be the result.

EXITS AND EGRESS

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OFFICE ERGONOMICS

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Prevention is the key to reduce or eliminate the risk of developing a cumulative trauma disorder. Early intervention makes a difference for employees who experience

symptoms from lifting or other body motions.

Proper Workstation Arrangement

A Workstation should be designed to accommodate each user.

Adjustability is the key.

It allows each employee to adjust the furniture and reorganize the work

area to fit the individual.

The posture used should minimize muscle tension and body strain.

• Usual Work – Within 12 In. from the operator

• Occasional Work – Within 18 In. maximum from the operator

• Such an arrangement reduces potential stress to the back, shoulders, and arms by avoiding awkward postures and positions

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OFFICE ERGONOMICS

The Work EnvelopeThe work envelope is the ZONE in which an employee performs most routine

tasks. Work should be arranged according to the following Diagram

SAFE LIFTING TECHNIQUES

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Ergonomics is not an exact science, however there have been proven methods of proper lifting that have caused a reduction in the amount of back related

injuries.

IMPORTANT INFORMATION ABOUT ENTERING THE WAREHOUSE WORK AREAS

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PEDESTRIAN / FORKLIFT INTERACTION

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Safety Rules for all individuals (staff and visitors) that cross the yellow line into the work areas of the warehouse.

"Forklift accidents are among the most common causes of a loss of life in the workplace and the company failed to undertake the most basic health and safety measures."

• Gloves, Safety Shoes, Vests, and Protective Eyewear are required to be worn at all times.

• When approaching a Forklift make eye contact to ensure that you have been seen, and both have decided who will pass first.

• Keep a minimum distance of 16 ft. between you and a forklift at all times.

• If you need to pass a forklift at any time, the forklift driver must render his vehicle inoperable with forks in the down position and foot off the deadman.

EMERGENCY EVACUATION

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In the event of a full emergency evacuation any persons in the main office must be aware of exits and in evacuation

procedures.

• Facilitator or person first witnessing the

emergency initiates the evacuation.

• All office personnel should immediately exit the building and meet at

the SW corner of the street and wait for roll

to be taken.

For more detailed information on this facility’s evacuation procedures please see SOP 10-008

• Do not stay at your desk in a power outage to wait for the lights to come back on.

• Do not stop to retrieve your personal belongings.

• Do not go to your car or leave the premises

• Do not go back in to the building until the “ALL CLEAR” has been given.

EMERGENCY EVACUATION RULES

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These rules are put in place for your safety ---- If a person is unaccounted for, emergency personnel will assume that they are in the building. This could cause them to risk their lives

unnecessarily.

The Risk Evaluation Form was created to encourage anyone within the facility to identify risk

and record their findings on this form.

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RISK EVALUATION/SIO PROGRAM

Serve as a second set of eyes for management to be aware and locate hazards.

Serves as proper documentation for the employer to begin analysis and determine the measures necessary to correct a problem.

Without the assessment of risk, employees can be injured from non-reported hazards.

Without your input something could possibly be missed and go uncorrected.

RISK EVALUATIONS Are Important! Why?

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RISK EVALUATION / SIO PROGRAM

Risk Evaluation Form / Safety Improvement Opportunity

Part of the program also allows employees to get involved in helping management solve problems --- We value your opinion and look forward to hearing your ideas to improve our workplace.

Notice: Please remember that if there is a hazard that can cause imminent harm please report it immediately to your supervisor or safety staff.

1. Employee finds a Risk / Hazard in the facility or has a suggestion for improvement.

2. Employee retrieves a Risk Evaluation / SIO Form. - Forms are available in the inside break room and at the warehouse cubicle.

3. Form is then completed , signed and returned to Site Manager or Safety Coordinator of the site. - Please do not turn these forms in to your supervisors to take care of. These are items that

need to be addressed in a timely manner, therefore, it is essential that we eliminate the middle man.

4. Form will then be reviewed by the Site Steering Committee and Site Safety Manager to determine a course of action.

5. Your findings and the corrective actions we implement will be reviewed with you and will be entered in to a corrective action log and displayed for all staff to see the progress being made. (See Log example on next slide)

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RISK EVALUATION / SIO PROGRAM

HOW IT WORKS

RISK EVALUATION / SIO PROGRAM

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Corrective Action Report (CAR)

This Report is updated bi-monthly and is posted in the main break room

• Report accidents to your supervisor immediately

• Participate in the investigation and root cause of your incident.

• Participate in the development of the corrective action to aid in preventing a repeat occurrence

ACCIDENT REPORTING

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In order to prevent accidents from happening we must report, investigate, take corrective action and

share experience

ACCIDENT REPORTING

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• This form is for any and all incidents, big or small.

• These forms are submitted to the corporate office and then on to L’Oreal.

• Each incident is sent to all other facilities around the world for the sharing of information and prevention of accidents.