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[email protected]

March 2011

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public GrievancesMinistry of Personnel, Public Grievances and Pensions, Government of Indiahttp://indiagovernance.gov.in/

Researched and Documented by

OneWorld Foundation India

Safe Delhi Campaign

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Table of Contents Executive summary ................................

Background ................................

Objective ................................................................

Working design ................................

Safety audits and surveys across the city

Methodology ................................

Key stakeholders ................................

Lessons learned ................................

Creating public awareness and ending the silence

Getting stakeholders on board

Knowledge creation ................................

Way Ahead ................................

References ................................

Appendix A ................................

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

................................................................................................

................................................................................................................................

................................................................................................

................................................................................................................................

Safety audits and surveys across the city ................................................................

................................................................................................................................

................................................................................................................................

................................................................................................................................

Creating public awareness and ending the silence ................................

Getting stakeholders on board ................................................................................................

................................................................................................

................................................................................................................................

................................................................................................................................

................................................................................................................................

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

1

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..................................................... 3

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Executive Summary Over the last few years, the issue of women’s safety has come to the forefront in Delhi.

Everyday there are newspaper reports about the harassment that women face in Delhi and the

constant state of ‘fear’ that they have to live in.

Jagori -a women's training, documentation,

build capacity and spread awareness about women’s safety and fight for gender equality

initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about

the problems that women face and to develop strategies via which women can access public

spaces in Delhi without constantly worrying about their safety. This campaign asserts that

“women have the right to live, to work and to move around with safety and dignity”.

The safe Delhi campaign aims to create an inclusive city, where women do not have restrictions

on their mobility and can access public spaces freely. I

society organizations, the police and the government.

Its strength lies in creating partnerships with various stakeholders and stressing on the fact that

violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and

community organisations, educational institutions, industry, the police and law enforcement

agencies, the administration and elected representatives all have a role to play in ensuring

women’s safety and security.

Since 2004 when the campaign first began, it has successfully created a mass support base and

highlighted the need to address women's

forefront. This document seeks to capture the objective, working design and impact of the

campaign hoping for the adaptation of such a campaign elsewhere

Background Delhi: issues of safety

The issue of women’s safety all across India is a matter of grave concern. In cities, in villages, on

the roads, at night and in broad daylight, women in India constantly face the danger of violence

and harassment. Ironically, the National Capital New Delhi is counte

unsafe cities in the country. Everyday there are newspaper reports on the harassment that

women face in Delhi and the persistent state of ‘fear’ that they have to live in.

Though this issue has been at the forefront of public concern,

as a women’s issue and women are advised to be careful, avoid some public spaces at certain

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

ummary years, the issue of women’s safety has come to the forefront in Delhi.

Everyday there are newspaper reports about the harassment that women face in Delhi and the

constant state of ‘fear’ that they have to live in.

a women's training, documentation, communication and resource centre that seeks to

build capacity and spread awareness about women’s safety and fight for gender equality

initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about

face and to develop strategies via which women can access public

spaces in Delhi without constantly worrying about their safety. This campaign asserts that

“women have the right to live, to work and to move around with safety and dignity”.

campaign aims to create an inclusive city, where women do not have restrictions

n access public spaces freely. It seeks to do so by partnering with civil

the police and the government.

ating partnerships with various stakeholders and stressing on the fact that

violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and

community organisations, educational institutions, industry, the police and law enforcement

agencies, the administration and elected representatives all have a role to play in ensuring

Since 2004 when the campaign first began, it has successfully created a mass support base and

highlighted the need to address women's safety at a policy level and brought the issue to the

forefront. This document seeks to capture the objective, working design and impact of the

campaign hoping for the adaptation of such a campaign elsewhere

f women’s safety all across India is a matter of grave concern. In cities, in villages, on

the roads, at night and in broad daylight, women in India constantly face the danger of violence

and harassment. Ironically, the National Capital New Delhi is counte

unsafe cities in the country. Everyday there are newspaper reports on the harassment that

women face in Delhi and the persistent state of ‘fear’ that they have to live in.

Though this issue has been at the forefront of public concern, unfortunately it is mostly viewed

as a women’s issue and women are advised to be careful, avoid some public spaces at certain

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

2

years, the issue of women’s safety has come to the forefront in Delhi.

Everyday there are newspaper reports about the harassment that women face in Delhi and the

communication and resource centre that seeks to

build capacity and spread awareness about women’s safety and fight for gender equality-

initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about

face and to develop strategies via which women can access public

spaces in Delhi without constantly worrying about their safety. This campaign asserts that

“women have the right to live, to work and to move around with safety and dignity”.

campaign aims to create an inclusive city, where women do not have restrictions

t seeks to do so by partnering with civil

ating partnerships with various stakeholders and stressing on the fact that

violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and

community organisations, educational institutions, industry, the police and law enforcement

agencies, the administration and elected representatives all have a role to play in ensuring

Since 2004 when the campaign first began, it has successfully created a mass support base and

safety at a policy level and brought the issue to the

forefront. This document seeks to capture the objective, working design and impact of the

f women’s safety all across India is a matter of grave concern. In cities, in villages, on

the roads, at night and in broad daylight, women in India constantly face the danger of violence

and harassment. Ironically, the National Capital New Delhi is counted amongst the most

unsafe cities in the country. Everyday there are newspaper reports on the harassment that

women face in Delhi and the persistent state of ‘fear’ that they have to live in.

unfortunately it is mostly viewed

as a women’s issue and women are advised to be careful, avoid some public spaces at certain

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

times and prevent any mishap. This severely restricts women’s mobility and access to public

spaces.

At this point, it is very crucial to create awareness about the severity of the issue and the need

for the involvement of all people in the city to ensure that women do not feel threatened.

NGOs, citizens groups, educational institutions, corporate organizations, the police and law

enforcement agencies, the administration and elected representatives all have a role to play in

ensuring women’s safety and security.

JAGORI AND THE SAFE DELHI CAMPAIGN

JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,

communication and resource centre since 1984 seeks to build capacity, spread awareness about

women’s safety and fight for gender equality.

Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a

‘Safe Delhi Campaign‘ in 2004 wit

the problems that women face and to create strategies as a result of which women can safely

access public spaces in Delhi . This campaign asserts that “women have the right to live, to

work and to move around with safety and dignity”

Objective The Safe Delhi Campaign aims

• To highlight the issue of violence and harassment against women in public spaces as a

serious problem and help people voice their concerns.

• To create partnerships and work with different groups of people and stakeholders

(NGOs, the government, educational institutions,

develop strategies and take action on issues related to women’s safety.

• To contribute towards initiating changes at a policy level.

1 www.jagori.org

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

times and prevent any mishap. This severely restricts women’s mobility and access to public

ucial to create awareness about the severity of the issue and the need

for the involvement of all people in the city to ensure that women do not feel threatened.

NGOs, citizens groups, educational institutions, corporate organizations, the police and law

nforcement agencies, the administration and elected representatives all have a role to play in

ensuring women’s safety and security.

JAGORI AND THE SAFE DELHI CAMPAIGN

JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,

tion and resource centre since 1984 seeks to build capacity, spread awareness about

women’s safety and fight for gender equality.

Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a

‘Safe Delhi Campaign‘ in 2004 with the aim of making people from the city more aware about

the problems that women face and to create strategies as a result of which women can safely

access public spaces in Delhi . This campaign asserts that “women have the right to live, to

ove around with safety and dignity”1.

The Safe Delhi Campaign aims-:

issue of violence and harassment against women in public spaces as a

serious problem and help people voice their concerns.

To create partnerships and work with different groups of people and stakeholders

(NGOs, the government, educational institutions, private sector,

develop strategies and take action on issues related to women’s safety.

rds initiating changes at a policy level.

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

3

times and prevent any mishap. This severely restricts women’s mobility and access to public

ucial to create awareness about the severity of the issue and the need

for the involvement of all people in the city to ensure that women do not feel threatened.

NGOs, citizens groups, educational institutions, corporate organizations, the police and law

nforcement agencies, the administration and elected representatives all have a role to play in

JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,

tion and resource centre since 1984 seeks to build capacity, spread awareness about

Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a

h the aim of making people from the city more aware about

the problems that women face and to create strategies as a result of which women can safely

access public spaces in Delhi . This campaign asserts that “women have the right to live, to

issue of violence and harassment against women in public spaces as a

To create partnerships and work with different groups of people and stakeholders

private sector, citizens groups),

develop strategies and take action on issues related to women’s safety.

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Working Design Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on

creating awareness about the various dimensions of the problem and using this process to

identify stakeholders. In 2009, Jagori partnered with the Department of Women

Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.

The campaign currently runs as their joint effort.

Safety audits and surveys across the city

JAGORI has conducted a series of safety audits2

which make a space safe or unsafe for women and girls. Each safety audit involved walking

through an area and observing the infrastructure of the area and questioning women about

how they feel as they walk through the space.

Figure 1Cover page of a Safety Audit Report,

Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied

areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,

Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 50

across the nine Districts of Delhi in partnership with Department of Women and Child

2 The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on

creating awareness about the various dimensions of the problem and using this process to

identify stakeholders. In 2009, Jagori partnered with the Department of Women

Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.

The campaign currently runs as their joint effort.

afety audits and surveys across the city

JAGORI has conducted a series of safety audits22 in several areas in Delhi to identify issues,

which make a space safe or unsafe for women and girls. Each safety audit involved walking

through an area and observing the infrastructure of the area and questioning women about

how they feel as they walk through the space.

page of a Safety Audit Report, conducted by Jagori in 2006-2006/ Source: Jagori

Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied

areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,

Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 50

across the nine Districts of Delhi in partnership with Department of Women and Child

The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

4

Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on

creating awareness about the various dimensions of the problem and using this process to

identify stakeholders. In 2009, Jagori partnered with the Department of Women and Child

Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.

as in Delhi to identify issues,

which make a space safe or unsafe for women and girls. Each safety audit involved walking

through an area and observing the infrastructure of the area and questioning women about

2006/ Source: Jagori

Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied

areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,

Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 5000 women and men

across the nine Districts of Delhi in partnership with Department of Women and Child

The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and

New Concept Information Systems.

These audits and surveys reveale

harassment in public spaces in Delhi. These spaces are largely male

factors that affect women’s safety include the city’s infrastructure planning, social mind set

prevalent in the city and performance of government institutions including the MCD and the

police.

Public awareness techniques The next step of the campaign was to generate awareness among citizens as well as

policymakers about the urgency of the problem. For this purpos

discussions and various public outreach programmes. This includes visiting public places and

distributing campaign materials like booklets and stickers. Sessions have been held in different

parts of the city including resettl

sessions concentrate on educating the youth on how patriarchal norms shape inequalities and

create stereotypes that severely affect society’s attitude towards women.

NGO help-lines, media, and lawyers) and distributed it to women and several organizations

that then assist in circulating these booklets.

3 Barista, FabIndia, NIIT, Confederation of Indian Industries (CII), Dilli haat etc

Figure 2Focus group discussions with homeless women/ Source:

Jagori

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and

New Concept Information Systems.

These audits and surveys revealed that women constantly face the threat of violence and

harassment in public spaces in Delhi. These spaces are largely male-dominated. The main

factors that affect women’s safety include the city’s infrastructure planning, social mind set

city and performance of government institutions including the MCD and the

ublic awareness techniques The next step of the campaign was to generate awareness among citizens as well as

policymakers about the urgency of the problem. For this purpose, Jagori conducts focus group

discussions and various public outreach programmes. This includes visiting public places and

distributing campaign materials like booklets and stickers. Sessions have been held in different

parts of the city including resettlement areas like Madanpur Khadar and Bawana. These

sessions concentrate on educating the youth on how patriarchal norms shape inequalities and

create stereotypes that severely affect society’s attitude towards women.

Jagori has created a variety of publicity

material including a 35 seconds film

that looks at staring as a form of sexual

harassment. The film has been

screened in PVR cinemas and on The

History Channel. Women’s help de

have been set up across the city in

order to ask the public to join the

campaign. Safe Delhi Campaign

stickers have been pasted on autos and

buses. Jagori has also compiled a

booklet with relevant helpline and

emergency numbers (hospitals, police,

lines, media, and lawyers) and distributed it to women and several organizations

that then assist in circulating these booklets.

Barista, FabIndia, NIIT, Confederation of Indian Industries (CII), Dilli haat etc

with homeless women/ Source:

Jagori

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

5

Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and

d that women constantly face the threat of violence and

dominated. The main

factors that affect women’s safety include the city’s infrastructure planning, social mind set

city and performance of government institutions including the MCD and the

The next step of the campaign was to generate awareness among citizens as well as

e, Jagori conducts focus group

discussions and various public outreach programmes. This includes visiting public places and

distributing campaign materials like booklets and stickers. Sessions have been held in different

ement areas like Madanpur Khadar and Bawana. These

sessions concentrate on educating the youth on how patriarchal norms shape inequalities and

Jagori has created a variety of publicity

material including a 35 seconds film

that looks at staring as a form of sexual

harassment. The film has been

screened in PVR cinemas and on The

History Channel. Women’s help desks

have been set up across the city in

order to ask the public to join the

campaign. Safe Delhi Campaign

stickers have been pasted on autos and

buses. Jagori has also compiled a

booklet with relevant helpline and

emergency numbers (hospitals, police,

lines, media, and lawyers) and distributed it to women and several organizations3

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Several protest demonstrations were held between 2004 to 2006 which included events like a)

‘Women, Take Back the Night

Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh

Rahe ho’- a street gathering to address the problem of ‘staring’ as a form of sexual harassment.

These activities bought the campaign in the public eye.

PARTNERING AND INVOLVING DIVERSE STAKEHOLDERS

An important aspect of the campaign involves building partnerships, working with and

training different groups of people and stakeholders. Having

system as a major site of harassment, Jagori has partnered with the Delhi Transport

Corporation (DTC) to train its bus drivers and conductors. 3800

2004- 2005 for becoming more gender aware and

environment in their buses. A second round of training began in 2009, where the focus is on

institutionalizing the process of training in the overall structure of the DTC and creating a pool

of master trainers.

Jagori also holds awareness sessions and workshops among students and faculty of the Delhi

is to bring more and more students on board for creating a safer city. The campaign has

reached out to the police through training of police officials at differ

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

Several protest demonstrations were held between 2004 to 2006 which included events like a)

‘Women, Take Back the Night’- where women from all over Delhi assembled together at Dilli

Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh

a street gathering to address the problem of ‘staring’ as a form of sexual harassment.

ese activities bought the campaign in the public eye.

PARTNERING AND INVOLVING DIVERSE STAKEHOLDERS

An important aspect of the campaign involves building partnerships, working with and

training different groups of people and stakeholders. Having identified the public transport

system as a major site of harassment, Jagori has partnered with the Delhi Transport

Corporation (DTC) to train its bus drivers and conductors. 3800 bus employees were trained in

2005 for becoming more gender aware and creating a women

environment in their buses. A second round of training began in 2009, where the focus is on

institutionalizing the process of training in the overall structure of the DTC and creating a pool

ri also holds awareness sessions and workshops among students and faculty of the Delhi

University through its

Women Development

and Equal

Opportunities Cells.

These sessions on

Safety of Women

Students focus on

identifying problem

areas, experience

sharing

student and faculty

inputs on creating

strategies to correct

the situation. The aim

is to bring more and more students on board for creating a safer city. The campaign has

reached out to the police through training of police officials at different levels and collaborating

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

6

Several protest demonstrations were held between 2004 to 2006 which included events like a)

where women from all over Delhi assembled together at Dilli

Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh

a street gathering to address the problem of ‘staring’ as a form of sexual harassment.

An important aspect of the campaign involves building partnerships, working with and

identified the public transport

system as a major site of harassment, Jagori has partnered with the Delhi Transport

bus employees were trained in

creating a women-friendly commuting

environment in their buses. A second round of training began in 2009, where the focus is on

institutionalizing the process of training in the overall structure of the DTC and creating a pool

ri also holds awareness sessions and workshops among students and faculty of the Delhi

University through its

Women Development

and Equal

Opportunities Cells.

These sessions on

Safety of Women

Students focus on

identifying problem

areas, experience-

sharing and taking

student and faculty

inputs on creating

strategies to correct

the situation. The aim

is to bring more and more students on board for creating a safer city. The campaign has

ent levels and collaborating

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

with their initiatives to prevent violence against women. Since 2009, Jagori has successfully

partnered with UNIFEM, UN Habitat and the Department of Women and Child Development

(Government of Delhi) to further reach out to urb

authorities, community groups, resident welfare associations (RWA’s) and NGOs.

Methodology The Governance Knowledge Centre (GKC) team conducts extensive research to identify

initiatives that contribute towards the

Delhi campaign with its focus on creating awareness and building capacity to create a safe city

where women have no restrictions on their mobility is a unique initiative. It is important to

replicate such campaigns and develop strategies for fighting against gender inequality.

Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team

conducted thorough secondary research using web sources to understand how the

works. Key stakeholders were then identified and an interview was conducted with Jagori. This

primary research cleared gaps in the team’s understanding of the initiative and provided

deeper insight into the operations and impact of the initiativ

Figure 2 A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

with their initiatives to prevent violence against women. Since 2009, Jagori has successfully

partnered with UNIFEM, UN Habitat and the Department of Women and Child Development

(Government of Delhi) to further reach out to urban planners, service providers, transport

authorities, community groups, resident welfare associations (RWA’s) and NGOs.

The Governance Knowledge Centre (GKC) team conducts extensive research to identify

initiatives that contribute towards the betterment of public service delivery in India. The Safe

Delhi campaign with its focus on creating awareness and building capacity to create a safe city

where women have no restrictions on their mobility is a unique initiative. It is important to

e such campaigns and develop strategies for fighting against gender inequality.

Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team

conducted thorough secondary research using web sources to understand how the

works. Key stakeholders were then identified and an interview was conducted with Jagori. This

primary research cleared gaps in the team’s understanding of the initiative and provided

deeper insight into the operations and impact of the initiative.

A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:

Jagori

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

7

with their initiatives to prevent violence against women. Since 2009, Jagori has successfully

partnered with UNIFEM, UN Habitat and the Department of Women and Child Development

an planners, service providers, transport

authorities, community groups, resident welfare associations (RWA’s) and NGOs.

The Governance Knowledge Centre (GKC) team conducts extensive research to identify

betterment of public service delivery in India. The Safe

Delhi campaign with its focus on creating awareness and building capacity to create a safe city

where women have no restrictions on their mobility is a unique initiative. It is important to

e such campaigns and develop strategies for fighting against gender inequality.

Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team

conducted thorough secondary research using web sources to understand how the initiative

works. Key stakeholders were then identified and an interview was conducted with Jagori. This

primary research cleared gaps in the team’s understanding of the initiative and provided

A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

Key stakeholders

• Jagori

• Department of Women and Child Development (Government of Delhi)

• UNIFEM (South Asia Regional Office)

• UN Habitat Nairobi.

Lessons learned

Creating public awareness and ending the silence

One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered

only a women’s issue. It has been established that diverse groups of people have a role to play

in creating safer communities and cities. Through the workshops, t

group discussions, media coverage the campaign is involving various sections of the city’s

populace- urban planners, police and communities

upon people to speak up and is providing them

experiences and participate in bringing about changes in attitudes and behaviours.

Getting stakeholders on board

The campaign is successfully building relationships and reaching out to various government

departments which have the authority and resources to initiate changes. The campaign has

made the activities and planning of these departments (transport, education, urban planning)

more gender sensitive by imparting and institutionalizing gender related trai

with these departments has helped the campaign in identifying appropriate strategies for

making public spaces more women friendly and sharing these with concerned government

authorities.

Knowledge creation

The campaign has succeeded

knowledge and information on the issue. Through the surveys and safety audits, it has

identified key sites of violence and harassment and formulated a strategic framework for Delhi

to deal with the issue of women’s safety. The survey and audit findings along with the strategic

framework have been shared with all relevant government departments.

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

Department of Women and Child Development (Government of Delhi)

UNIFEM (South Asia Regional Office)

UN Habitat Nairobi.

reating public awareness and ending the silence

One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered

only a women’s issue. It has been established that diverse groups of people have a role to play

in creating safer communities and cities. Through the workshops, training sessions, focus

group discussions, media coverage the campaign is involving various sections of the city’s

urban planners, police and communities- in the process of making Delhi safe. It calls

upon people to speak up and is providing them a channel through which they can share their

experiences and participate in bringing about changes in attitudes and behaviours.

etting stakeholders on board

The campaign is successfully building relationships and reaching out to various government

artments which have the authority and resources to initiate changes. The campaign has

made the activities and planning of these departments (transport, education, urban planning)

more gender sensitive by imparting and institutionalizing gender related trai

with these departments has helped the campaign in identifying appropriate strategies for

making public spaces more women friendly and sharing these with concerned government

The campaign has succeeded in bringing great attention to the issue. It has created a pool of

knowledge and information on the issue. Through the surveys and safety audits, it has

identified key sites of violence and harassment and formulated a strategic framework for Delhi

with the issue of women’s safety. The survey and audit findings along with the strategic

framework have been shared with all relevant government departments.

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

8

Department of Women and Child Development (Government of Delhi)

One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered

only a women’s issue. It has been established that diverse groups of people have a role to play

raining sessions, focus

group discussions, media coverage the campaign is involving various sections of the city’s

in the process of making Delhi safe. It calls

a channel through which they can share their

experiences and participate in bringing about changes in attitudes and behaviours.

The campaign is successfully building relationships and reaching out to various government

artments which have the authority and resources to initiate changes. The campaign has

made the activities and planning of these departments (transport, education, urban planning)

more gender sensitive by imparting and institutionalizing gender related training. Interacting

with these departments has helped the campaign in identifying appropriate strategies for

making public spaces more women friendly and sharing these with concerned government

in bringing great attention to the issue. It has created a pool of

knowledge and information on the issue. Through the surveys and safety audits, it has

identified key sites of violence and harassment and formulated a strategic framework for Delhi

with the issue of women’s safety. The survey and audit findings along with the strategic

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

The work done by the campaign has been a part of and contributed significantly to a multi

project called Gender Inclusive Cities (GIC).

The GIC project aims to understand the dimensions of gender inequality and exclusion in cities

and implement interventions based on the knowledge generated. Association with the GIC has

helped in the promoting the message of the Safe Delhi campaign at a gl

One of its key contributions lies in the fact that it draws attention to the need to look at urban

planning as one major area that needs to be gender sensitive. Once infrastructure development

is carried out keeping the needs of women in mind,

women’s safe access to public places in the city.

Way Ahead The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level

women safety collectives -

educationists, RWA’s representative, an

representative-in order to strengthen and empower women at the local level and enable them

to reach the concerned authorities with their problems. Thi

partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi

Campaign. Jagori is also going to be a part of the working group of Unified Traffic and

Transportation Infrastructure (planning &

gender auditing in the urban planning process.

Meanwhile, it is always on the look out to deliver more training sessions and workshops and

circulating the campaign material and making more people aware about t

difference that they can make

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

Documentation was created by Research Associate,

For further information, please contact

4 Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is

being conducted in four cities- Delhi (India), Rosario

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

The work done by the campaign has been a part of and contributed significantly to a multi

Gender Inclusive Cities (GIC).4

The GIC project aims to understand the dimensions of gender inequality and exclusion in cities

and implement interventions based on the knowledge generated. Association with the GIC has

helped in the promoting the message of the Safe Delhi campaign at a global level.

One of its key contributions lies in the fact that it draws attention to the need to look at urban

planning as one major area that needs to be gender sensitive. Once infrastructure development

is carried out keeping the needs of women in mind, it will bring Delhi a step closer to creating

women’s safe access to public places in the city.

The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level

-comprising of youth from the area, community members,

educationists, RWA’s representative, an Anganwadi worker, a police official and NGO

in order to strengthen and empower women at the local level and enable them

to reach the concerned authorities with their problems. This initiative has been launched in

partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi

Campaign. Jagori is also going to be a part of the working group of Unified Traffic and

Transportation Infrastructure (planning & engineering) Centre (UTTIPEC) to incorporate

gender auditing in the urban planning process.

Meanwhile, it is always on the look out to deliver more training sessions and workshops and

circulating the campaign material and making more people aware about t

difference that they can make

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

Documentation was created by Research Associate, Sapna Kedia

For further information, please contact, Director, Naimar Rahman, at [email protected]

Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is

Delhi (India), Rosario (Argentina), Dar es

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

9

The work done by the campaign has been a part of and contributed significantly to a multi-city

The GIC project aims to understand the dimensions of gender inequality and exclusion in cities

and implement interventions based on the knowledge generated. Association with the GIC has

obal level.

One of its key contributions lies in the fact that it draws attention to the need to look at urban

planning as one major area that needs to be gender sensitive. Once infrastructure development

it will bring Delhi a step closer to creating

The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level

a, community members,

worker, a police official and NGO

in order to strengthen and empower women at the local level and enable them

s initiative has been launched in

partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi

Campaign. Jagori is also going to be a part of the working group of Unified Traffic and

engineering) Centre (UTTIPEC) to incorporate

Meanwhile, it is always on the look out to deliver more training sessions and workshops and

circulating the campaign material and making more people aware about the problem and the

Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.

Sapna Kedia

[email protected]

Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

References • Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi

2009-10, Jagori

• www.jagori.org

• http://safedelhi.jagori.org/

• Interviews were conducted with Jagori

APPENDIX A: INTERVIEW QUESTIONNAIRE1. Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety

and their access to public places. How was the program initiated?

2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM

(South Asia Regional Office) and UN Habitat Nairobi are the key stakeholders for running the

Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are

their roles?

3. The Safe City Initiative includes key components:

i) Development of a strategic framework for Delhi

components of this framework?

ii) Capacity building and material development for wider outreach: What measures are taken

for capacity building? How is the content for outreach buil

iii) Advocacy with different departments and agencies: What methods are used to involve and

communicate with these departments i.e. with Department of Education, Police, Bhagidari,

Urban Planning and Mission Convergence?

iv) Dissemination of the findings of the survey and tools with women’s groups working on

these issues in the country: Can you explain what the purpose of the survey is and how is it

carried out? What is the survey area? How many such surveys have been held?

4. Safe cities hopes to make Delhi a safer place for women. Does it also address issues of safety

in the private domain?

5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?

Can you tell us in brief about the gender project, its

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi

http://safedelhi.jagori.org/

Interviews were conducted with Jagori

: INTERVIEW QUESTIONNAIRE Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety

and their access to public places. How was the program initiated?

2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM

onal Office) and UN Habitat Nairobi are the key stakeholders for running the

Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are

3. The Safe City Initiative includes key components:

a strategic framework for Delhi- How is this being done? What are the key

components of this framework?

ii) Capacity building and material development for wider outreach: What measures are taken

for capacity building? How is the content for outreach built and circulated?

iii) Advocacy with different departments and agencies: What methods are used to involve and

communicate with these departments i.e. with Department of Education, Police, Bhagidari,

Urban Planning and Mission Convergence?

on of the findings of the survey and tools with women’s groups working on

these issues in the country: Can you explain what the purpose of the survey is and how is it

carried out? What is the survey area? How many such surveys have been held?

es hopes to make Delhi a safer place for women. Does it also address issues of safety

5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?

Can you tell us in brief about the gender project, its objectives and results so far?

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

10

Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi

Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety

2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM

onal Office) and UN Habitat Nairobi are the key stakeholders for running the

Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are

How is this being done? What are the key

ii) Capacity building and material development for wider outreach: What measures are taken

t and circulated?

iii) Advocacy with different departments and agencies: What methods are used to involve and

communicate with these departments i.e. with Department of Education, Police, Bhagidari,

on of the findings of the survey and tools with women’s groups working on

these issues in the country: Can you explain what the purpose of the survey is and how is it

carried out? What is the survey area? How many such surveys have been held?

es hopes to make Delhi a safer place for women. Does it also address issues of safety

5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?

objectives and results so far?

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Transparency and Accountability

Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Government of India

6. The campaign started in 2004. How far has it been successful in achieving the objectives with

which it began? What are the major achievements of the campaign?

7. What were some of the major challenges that the campaign

8. Are their any enhancements planned for the future?

9. Can you share with us some data that reflects the impact of the campaign

women’s groups, government departments, colleges involved and findings of the

Transparency and Accountability

Governance Knowledge Centre

Promoted by Department of Administrative Reforms and Public Grievances

Ministry of Personnel, Public Grievances and Pensions

Researched and documented by

OneWorld Foundation India

Women Empowerment

Safe Delhi

6. The campaign started in 2004. How far has it been successful in achieving the objectives with

which it began? What are the major achievements of the campaign?

7. What were some of the major challenges that the campaign faced? How were they overcome?

8. Are their any enhancements planned for the future?

9. Can you share with us some data that reflects the impact of the campaign

women’s groups, government departments, colleges involved and findings of the

Transparency and Accountability

Case Study

Women Empowerment

Safe Delhi Campaign

March 2011

11

6. The campaign started in 2004. How far has it been successful in achieving the objectives with

faced? How were they overcome?

9. Can you share with us some data that reflects the impact of the campaign- i.e. number of

women’s groups, government departments, colleges involved and findings of the survey