Saeed Shah (Manager – Capgemini India Pvt. Ltd)+91 9769467533; saeed_shah@rediffmail.com saeed_shah@rediffmail.com

Resource Management, Talent Acquisition, SAP Operations, Account Management.

Profile Summary Seasoned IT Professional having more than 15 years of rich & multi-faceted experience

with specialization in entire spectrum of Resource Management, Talent Acquisition (Workforce Planning), Staff Augmentation, Account Management, Operations, Solutioning excellence and Vendor Management for Domestic and International markets.

Outstanding persuasion and negotiation skills with ability to work effectively in high-pressured environments.

Excellent Team player, Inherent leader with multiple years of experience in managing, coaching and mentoring teams. Strong People skills, Approachability and capability to drive diverse teams towards common objectives.

Proactive, Result-oriented and dynamic person with Customer Centricity and Boundary less Behavior.

Demonstrated expertise in driving service level achievement, continuous service improvements, enabling cost efficiency in service delivery on an ongoing basis and managing business level KPI’s.

Develop and maintain relationships with key stakeholders – Account Managers, project managers, consultants, resource management team and other business line Units.

Awarded for Best Outstanding Contribution. Successful Ramp up of more than 300 Software professionals in a span of 3 months for

one of the prestigious Staff Augmentation BU in Cap Gemini. Created Accounts in regions such as Middle-east/ MENA, Singapore, Indonesia for Staff

Augmentation needs. Strong Vendor evaluation and Mapping techniques, helping them to fulfill set of desired

objectives to meet deadlines. Effective utilization of various Sourcing channels within minimum budget allocation.

Experience HistoryCapgemini India Pvt. Ltd. (Aug’09 till date)May-2012 – till date Manager Role: SAP RMG/Operations/Account ManagementAug-2009 – April-2012 Manager Role: Recruitment/Staffing/Sourcing Manager

Infy tree Software Services Pvt. Ltd Apr-2008 - Aug-2009 Consultant Role: SAP Staffing/Business Development

Seal Infotech India Pvt Ltd (SAP Partner)Mar-2006 - Apr-2008 Manager Role: Resource Manager

CVS IT Services India Pvt. Ltd (SAP Partner)Nov-2003 - Feb-2006 Manager Role: Recruitment Manager

AG technologies Pvt Ltd

Apr-2002 - Sep-2003 Executive Resource Role: Staffing/Recruitment Executive

Concept Micro Systems Pvt. Ltd May-2000 - Mar-2002 Executive Resource Role: Recruitment Executive

Capgemini India Pvt. Ltd., MumbaiMay-2012 – till date Role: SAP

RMG/Operations/Account Management

My responsibilities include:

RMG (SAP Practice). Managing Demand vs Supply, Bench Management, HC/FTE utilization, Bench / Forecast

Planning.Pyramid/HC maintenance.

Work closely with RIT, SR Managers to ensure maximum revenue realization per Project there by reducing ADRC.

Single point of Contact for the whole track in terms of Resource Fulfillment, all escalations and providing solution for the same.

Preparing Monthly & Quarterly Recruitment Plan for Project-based & Skill-based recruitment and getting the buy-in from business.

Involved in Hiring process/Manpower planning/Policy formulation & creating best practices, maintaining pool of resources based on Sales Forecast, present and upcoming trends in Technology/Industry.

SAP Operations Tower. Leave/Infrastructure Management to increase revenue/ MTS to increase P&L and

URVE.

Solutioning Tower Help Solutioning team in preparing response to RFP. Plan hiring/fulfillment strategy during the oral stage, Identifying skills required for

present and upcoming needs. Identify gaps in terms of skill fitment and arrange for necessary steps to have the right

mix of skills required for project needs through various channels.

Competency Tower: Assisting the competency team in identifying upcoming skills required for delivery

needs. Arrange various training programs from Fresher’s till laterals, up skilling of employees,

arrange certification programs to maintain a head count on certified candidates as per allocated budget.

Identify key positions and high potential employees and review individual potential against position requirements/skills.

Account Management: Responsible for Managing and Building accounts on T&M mode which has team of 100

plus employees at present across 15 projects Forecasted sales numbers and top-line revenues for budget planning and business

planning for the organization.

Collaborated across Legal, Technical, Financial and HR teams to provide optimum solution to the Global 1000 clients which are operating in captive model in India.

Capgemini India Pvt. Ltd., MumbaiAug-2009 – April-2012 Role: Recruitment/Staffing/Sourcing Manager

Recruitment Work with delivery managers, sales and account management team to ensure right skill

sets are available to cater to the business needs. Working closely with different BU Heads to understand resource challenge, planned

strategies to recruit professionals through various channels. Manage recruiting costs effectively. Maintaining SLA with the Delivery team for the entire Recruitment Lifecycle. Handled Various Business Units, planning capacity needs with project heads ensuring

timely resource optimization.

Sourcing Managed sourcing unit for Microsoft and Infrastructure technologies. Hired more than 700 people in year 2011 , highest number of Joiners in a calendar year

Vendor Management: Played a key role in handling the Vendor Management Process End to End which

includes Vendor identification, development & management and monitoring them on SLAs. Responsible for increasing the productivity of Channel Partners as a source for recruitment. Implemented various process improvements for Partner Empanelment/Evaluation/Feedback etc. including publishing Performance dashboards.

Managed staffing needs for different BU’s by identifying technology wise vendors to support external and internal hiring.

Key Accomplishments while in Capgemini. Hired more than 700 people in the year 2011 while in sourcing. Achieved 300 joiners for staffing BU in 3 months.

Infy tree Software Services Pvt. Ltd Apr-2008 - Aug-2009 Role: SAP Staffing/Business Development

Responsibilities. In charge of staffing division for SAP services managing sales and staffing. Strategies to develop and identify new line of business within ERP space. Created accounts in regions such as Middle-east, Singapore, Indonesia.

Seal InfoTech India Pvt Ltd (SAP Partner)Mar-2006 - Apr-2008 Role: Resource Manager

Responsibilities

Planning capacity needs at different Business Unit level to ensure that the capacity is aligned with the projected revenue in the business plan. Work with delivery managers, sales and account management team to ensure that the right skill sets are available to cater to the business needs.

Working closely with Heads to optimize resource utilization across different BU based on the availability of skills and resource band. International Recruitment with focus on H1B hires. Handling Inbound and Outbound Staffing requirements.

Accomplishment: Awarded Best Outstanding Contribution for the year 2006/07

Academics Post Graduation Diploma in HR from Symbiosis- Pune (2007-2009). Diploma in Electronics Engineering (1991-1993).

Personal DetailsDate of Birth : 10th Sep 1972Marital status : MarriedPassport details : on demand