SAE Hotel Reservation system...SAE Hotel Reservation system Usecase Description: S A E i s a co mp a...

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SAE Hotel Reservation system Usecase Description: SAE is a company providing hospitality and guest services to their customers with an amazing housekeeping service. This company has been providing these services for more than 60 years scattered in different locations across the country. With the scale the company is operating and growing with huge number of new and repeated customers, it needed to build a system that enables their customers to reserve hotel stay using an online web application and the hotel management staff to access the reservation and taken an appropriate action. Requirements: Using this online web application, All the customers will be able to… 1. Register their profile in the online web portal 2. Explore availability of rooms with different choices on dates 3. Get to choose guest stay room kind available in different cities 4. Select their food options for breakfast/lunch/dinner All the SAE staff members will be able to… 1. Access the reservation request submitted by the customers 2. Confirm the booking request and request for more information as needed 3. Approve/reject the cancellation request on an existing reservation 4. Make changes to an existing reservation including choice of meals 5. Generate a report of daily/monthly reservations Application Structure : Organization: SAE Application Name: Hotel Booking Division: Div Unit: Unit

Transcript of SAE Hotel Reservation system...SAE Hotel Reservation system Usecase Description: S A E i s a co mp a...

SAE Hotel Reservation system Usecase Description: SAE is a company providing hospitality and guest services to their customers with an amazing housekeeping service. This company has been providing these services for more than 60 years scattered in different locations across the country. With the scale the company is operating and growing with huge number of new and repeated customers, it needed to build a system that enables their customers to reserve hotel stay using an online web application and the hotel management staff to access the reservation and taken an appropriate action. Requirements: Using this online web application, All the customers will be able to… 1. Register their profile in the online web portal 2. Explore availability of rooms with different choices on dates 3. Get to choose guest stay room kind available in different cities 4. Select their food options for breakfast/lunch/dinner All the SAE staff members will be able to… 1. Access the reservation request submitted by the customers 2. Confirm the booking request and request for more information as needed 3. Approve/reject the cancellation request on an existing reservation 4. Make changes to an existing reservation including choice of meals 5. Generate a report of daily/monthly reservations Application Structure : Organization: SAE Application Name: Hotel Booking Division: Div Unit: Unit

CASE TYPE

MOCKUP SCREENS

Data Model USER First Name Last Name Email Password Dob Contact Number Indian Citizen Address ADDRESS DNO Street City Zipcode State Country RESERVATION From Date To Date No of Days City Type of Hotel TYpe of Bed Extra Bed Required Total cost Feedback HOTEL Hotel Name Room No of Rooms Cost of Hotel

IsFood Required? Select Food Cost Of Food FOOD Breakfast Breakfast Menu Lunch Lunch Menu Snacks Snacks Menu Dinner Dinner Menu Cost of Food BILL Bill Id Bill Date Bill Amount CARD Card Number Cvv Card Holder Name Expiry Date FEEDBACK Accommodation Rating IsCostReasonable Any Suggestions DATA MODEL DESIGN:

ENTERPRISE CLASS STRUCTURE:

Portals: User Portal Manager Portal Actors: Application Admin Customer Hotel Manager Food Manager Access Groups: Application Admin(HotelBooking:HBAdministrators) Hotel Manager(HotelBooking:HBManagers) Food Manager(HotelBooking:HBManagers) Customer(HotelBooking:HBUsers) Access Roles: HBAdministrators HBManagers HBUsers Work Group: HotelManagerWG FoodManagerWG Work Basket: HotelManagerWB FoodManagerWB Work Parties: Customer Manager