Sadie Harries
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Transcript of Sadie Harries
Sadie Harries
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A
What is it & why do it?
“Its about getting the best out of people”
“It’s the way we develop people that are important to the organisation”
“…to help people perform…”
“…to retain our best people…”
“…to achieve the organisations goals…”
“Its how we manage our people, from start to finish”
CIPD definition
· Talent consists of those individuals who can make a difference to organisational performance either through their immediate contribution or, in the longer-term, by demonstrating the highest levels of potential.
· Talent management is the systematic attraction, identification, development, engagement, retention and deployment of those individuals who are of particular value to an organisation, either in view of their ‘high potential’ for the future or because they are fulfilling business / operation-critical roles.
What is talent?Lo
w
P
erfo
rman
ce
H
igh
Low Potential High
Problem Child
Trooper Golden Goose
Flatliner
CIPD definition
· Talent consists of those individuals who can make a difference to organisational performance either through their immediate contribution or, in the longer-term, by demonstrating the highest levels of potential.
· Talent management is the systematic attraction, identification, development, engagement, retention and deployment of those individuals who are of particular value to an organisation, either in view of their ‘high potential’ for the future or because they are fulfilling business / operation-critical roles.
What is talent management?Lo
w
P
erfo
rman
ce
H
igh
Low Potential High
Maintain
Improve
Enable
Support
IdentificationDevelopment
EngagementRetention
Deployment
Problem Child
Trooper Golden Goose
Flatliner
Attraction?
Attraction
Engagement? Development?
Retention?
What is talent management?Lo
w
P
erfo
rman
ce
H
igh
Low Potential High
Maintain
Improve
Enable
SupportProblem Child
Trooper Golden Goose
Flatliner
Attraction DeploymentIdentification
DevelopmentEngagement
RetentionAttraction Deployment
DevelopmentEngagement
Retention
Attraction Deployment
DevelopmentEngagement
RetentionAttraction Deployment
DevelopmentEngagement
Retention
What is talent management?
Differentiated
Management
Strategies
Why manage talent?Knowledge
WorkersGreater
Individualism
New Psychological Contract
More Lifestyle Choices
Less Trust & Loyalty
Stronger Value Alignment
Greater Mobility
Flexible Working
Referent Power Balance
Ownership Internal Equity
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A
How do you do it?
Greater Individualism
“Customer”Profiling
“Talent Pool
Segments”
Structure employment
arrangements
• Basic demographic characteristics, like location, gender, age and education / qualification level.
• Physiographical characteristics, like lifestyle preferences, personality and social class, spending habits, hobbies etc.
• Behavioral segmentation, like job history, participation in projects, taking on extra work etc.
What makes talent management work?
IntegrationPl
anni
ng &
R
esou
rcin
g
Empl
oyee
R
elat
ions
Rew
ard
&
Rec
ogni
tion
Lear
ning
&
Dev
elop
men
t
Perf
orm
ance
M
anag
emen
t
Tale
nt
Man
agem
ent
Plan
ning
&
Res
ourc
ing
Empl
oyee
R
elat
ions
Rew
ard
&
Rec
ogni
tion
Lear
ning
&
Dev
elop
men
t
What makes talent management work?
Integration
Performance Management
Talent Management
What makes talent management work?
ManagementLess Trust & Loyalty
Personal Loyalty
Ethical Behaviour
Stretch & Develop
Managers Are The “Black Box”
Relationship = most significant factor
impacting willingness to
perform
EQ & Interpersonal Skills
Influence & Rapport
What makes talent management work?
Management"...if employees' relationship with their manager is fractured, then no
amount of perks will persuade the employees to perform at top levels. Employee engagement is a direct reflection of how employees feel
about their relationship with the boss”
Engagement
What makes talent management work?
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A
What are others doing?
• Highly skilled engineers• Expensive• WLB• Assisted self employment• Ownership• Resourcing models
• Survey – attraction reasons• Fun, challenge & community• Align organisational priorities.• Mgt competencies & networking• Management• Alternative working practices
• Gaming = core values• Redesigned performance & talent.• Multi player platform & points.• Attraction tactics.• Value alignment• Integrated practices
• High turnover.• Alumni network former emp’ees.
• Turnaround strategy.• Social talent devt.
What is coming next?Concept of ownership
Networks & Partnerships
OD & structural resourcing implications
More choices & higher turnover
Alumni & re-attraction strategies
Measures are even more important
Work & home life converging
Expect lack of boundaries in
practices
Retain knowledge, not people
Collaboration & knowledge clusters
Knowledge management systems & CI
Population changes
In 2035…23% = >6518% = <16
What Can You Do?
Revisit your talent management objectives / needs / areas of pain…
What could you do?
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A
How do you measure it?
Talent Activity (Inputs)• No. of secondments.• No. of stretch projects.• Shared resource.• Internal mobility.• Level of perf. Mgt.• Collaboration projects.• Knowledge sharing activities.• Manager measures.
Business Measures• Time to promotion.• Income per head.• External awards.• Re-attraction rate.
Talent Results (Outputs)• Promotional exit.• Increase in performance.• Elevated re-attraction.• Survey results.• Level of discretionary effort.
Summary
Copies of presentation are available on our stand
Email a copy of the information reports and talent management tools from CIPD Toolkit
Fill in a request form….
Know your talent & their expectations
Integration is essential
Managers are the
Black Box
Talent Management
What is talent management & why do we do it?
How do you do it & what makes it work?
What are others doing & what is coming next?
How do you measure it to see if it works?
Q&A
Q&A