SACOFA e-Permit To Work (e-PTW) user manual

e-PTW OBJECTIVES

1. Reduce time taken to request permit to work

2. For tracking purposes

3. Telcos (SACOFA’s customer) are oblige to apply PTW for any activities

4. Ensure all contractors’ workers have the mandatory and relevant work certificates

5. Required document for any claims

RULES AND REGULATION

1. Contractor workers need to be registered in the system for telco to select in

application.

2. Minimum certificate for any worker is a minimum 3 months’ validity CIDB card or

NIOSH-TM card. Minimum certificate for any climbing activities is a WAH card.

3. Telco's are responsible to apply any request from the system. Only SACOFA

Contractors are to apply for themselves.

4. Application submission should be submitted at least 3 working days before actual

work date. This would allow proper checking on SACOFA side.

5. Any disclaimer in the approved e-PTW printout are to be obliged by Telcos and

Contractors.

6. Contractors are to call SACOFA Network Operation Center at 082-234094 before

they enter the site.

PROCESS FLOWCHART

Figure 1 Telcos and Contractors registration.

Figure 2 Workers registration

Figure 4 Permit Request process (also applies for TM Access and Site Survey)

Figure 5 Apply ISP Process

SYSTEM REGISTRATION

1. Telcos and their respective contractors should register their account at

https://ptw.sacofa.com.my

2. Key in your details as required in the text box. Mobile number is crucial as SACOFA

will implement SMS feature in the system.

3. Contractors are required to select the Telcos they are working for. This would enable

the Telcos to apply PTW using their contractor workers.

4. Telcos may register multiple accounts for SACOFA e-PTW. Contractors may have

one user account only.

5. After registration, kindly wait for account activation from system administrator. Only

approved account can log in.

WORKER REGISTRATION

1. After account activation, user can register their staffs into the system. Contractors will

need to register their worker.

2. SACOFA’s Safety Officer will evaluate the workers certificate. The process may take

3 working days. Click the Add Worker menu.

3. Key-in your worker details.

4. Click the Upload Document Button.

5. Next, select Document Type. Then, click Browse to upload file and insert the info

require into the box (if the box exists). After that, click Upload Document Button to

submit the document.

*NOTE:

Attach relevant certificates in .jpg/.jpeg file format. Remember to include

expiry date for relevant certificates. Minimum certificate for any worker is a

minimum 3 months’ validity CIDB card or NIOSH-TM card. Minimum

certificate for any climbing activities is a WAH card.

6. After Finish upload file, Click Submit Button to submit and wait for evaluation.

7. For update worker, on the dashboard, click view button of the worker in worker list.

8. Click upload document button to upload new file.

To upload new file for the document file that already exists, click icon to

delete the old file and then click upload document button to upload new one.

9. Click Submit button after finish upload and wait for evaluation.

Submitted (Orange) – The Worker successful submitted.

Approved (Green) – The safety officer approved the worker.

Rejected (Red) – The safety officer rejected the worker.

Permit To Work, Access Permit To Tm Acquired Tower, And Site

Survey REQUEST

1. Registered worker will be shown at your dashboard. After your worker, Status =

Approved, you can proceed to Apply PTW.

2. Select relevant option for each work permit. Please fill-in every required input, upload

all required attachment so that the PTW can be approved faster.

3. Your PTW application will be shown at dashboard. Approved application will be shown in green, recently submitted will be shown in orange, and rejected application will be shown in red. (This also applies for Access Permit to TM and Site Survey Request)

Apply Inside Plant (ISP) Request

1. Go to menu, open In-Side Plant tab and click Apply DIA or ISP.

2. Select the Telco Site to enter.

3. For Sacofa, Digi, Maxis and TM:

I. Key in the data into the box and choose the Service Type and Risk Level.

For type of activity, if the selection is other, the extra box will display for

insert the type of activity that not listed in it.

Upload the document that needed, else, let it be.

II. Pick the date and time (total days must be 30 days or less, unable to choose

more than 30 days). Then click apply button.

III. Next, select add more to add site, if want to delete, click the checkbox of the

site and click delete button.

IV. Next, key in the LRD of the site to select. Then select the type of worker.

V. Choose the worker.

VI. Upload file if relevant. Next, click “Submit Form” button to submit.

4. For Celcom:

I. Click the radio button for the Work to be involved and Risk Level and insert

the data into the box.

For type of activity, if the selection is other, the extra box will display for

insert the type of activity that not listed in it.

Choose the type of worker so the worker list will be display.

II. Next, choose the worker in checkbox and pick one of the worker as

supervisor at “Worker as Supervisor”.

If the worker is unable to pick, please reupload the document that is

required in .jpg/.jpeg file format, NO PDF Format.

If the worker unable to pick as supervisor, please upload signature

file of the worker in .jpg/.jpeg file format, NO PDF Format.

The supervisor must be among the worker who is selected in

checkbox.

III. Next, select add more to add site, if want to delete, click the checkbox of the

site and click delete button.

IV. Next, key in the LRD of the site to select.

V. Then, insert the toolbox meeting task into the textbox. After that, click the

button “Proceed” to the next page.

VI. Next, pick the general activities.

VII. If there is other type of activity, insert in the textbox which is given. Click next

button to the next page or click the big tab to go to other page.

VIII. Then, choose the personnel protective equipment which is require to perform

the work.

IX. If there is other equipment that will use, please insert in the textbox which is

given. Click back button to the previous page if there are any changes in

previous page.

X. For work at height (WAH), tick the checkbox if it meets requirement and insert

data into the empty box.

XI. If there is other scaffold, insert into the textbox that is provided.

XII. Finally, click the button “Submit Form” to submit.

For the work involve which is general activities, the “work at height” tab will be

hidden and “Submit Form” button will appear at the end of personnel protective

equipment page.

5. After submit the form, the webpage will redirect back to home page.

6. Check the wayleave status, if it displays:

I. Application Submitted (Orange) – The ISP successful submitted.

II. Processed (Red) – The wayleave staff on process the ISP.

III. Approved (Green) – The telco approved the ISP.

IV. Rejected (Red) – The telco rejected the ISP.

Document prepared by:

Georgery ak Goeng

Phone: 082-418045

Mobile: 012-8801708 (working hours only, Mon-Fri)

Email: ggeorgery@sacofa.com.my

Damien Sim Poh Kheng

Phone: 082-418045

Mobile: 010-3698648 (working hours only, Mon-Fri)

Email: damien@sacofa.com.my