SaaSImplementationandIntegrationServices

inEurope2018

PACRADARPOSITION YOURSELF AS A LEADING INDUSTRY PLAYER

SaaSImplementationinEurope

HOW DOES THE PACRADARWORK?

The PAC RADAR by PAC is an effective tool for the holisticevaluation and visual positioning of ICT services providerson local markets.

Numerous ICT and business decision makers in usercompanies of all industries and company sizes rely on thePAC RADAR when selecting their partners and developingtheir sourcing strategies.

With the help of approximately 100 pre-defined criteria,PAC evaluates and compares providers’ revenue scope,development and market position in addition toperformance and competencies within specific marketsegments.

Each PAC RADAR focuses on a certain IT services segment.Up to 20 leading providers are evaluated per segment.Participation in the PAC RADAR is free of charge.

AllprovidersareevaluatedusingPAC’sprovenmethodology,whichisbasedonpersonalface-to-faceinterviews,adetailedvoluntaryself-disclosureofeachprovideraswellasanassessmentofeachproviderbytheircustomers.

PACreservestherighttoalsoevaluateandpositionthoseprovidersinthePACRADARthatdonotparticipateinthevoluntaryself-disclosureprocessanddonotsubmitanycustomerassessments.

Aftertheevaluationofthepre-definedcriteria,eachsupplier’spositionisplottedinthePACRADAR.Allcriteriaareclassifiedbyclustersandcanallbeattributedtothe“Competence”and“RelativeMarketStrength”mainclusters.

WithinthePACRADARthefollowingapplies:Thecloseracompanyistothecenter,theclosertheyaretomeetingcustomers’requirements!

Theproviderevaluation,includingamarketdescriptionandshortcompanyprofiles,ispublishedasareport.

PAC evaluated the providers of SaaS-related consulting,implementation & integration services in Europe indifferent PAC RADAR analyses, each of which emphasizes aspecific SaaS platform or, cross-platform, on the majorEuropean markets Germany, France and the UK. Dependingon their focus, the providers are positioned either in all orin selected PAC RADAR analyses.

Not the SaaS platforms were assessed, but the ecosystemservices that provide support to corporate clients with theimplementation of SaaS solutions, from the comprehensivedevelopment of a cloud strategy up to the implementation,integration and management of SaaS solutions.

For SaaS implementation in Europe, there are five platform-specific RADARs available.

Through providing the results of this analysis in the nineRADAR reports on SaaS implementation in Europe thatPAC/CXP will publish in 2017, PAC/CXP aims to help buyersfind the right services provider with strong SaaSimplementation capabilities.

PAC/CXP further offers providers of SaaS implementationservices the opportunity to highlight their uniquepositioning and promote their competitive advantage in theeyes of their prospective customers in this market.

BEST IN CLASS OR SOLID COMPETITOR?

Microsoft SaaS … Salesforce.com Salesforce

Implementation in Europe

Microsoft SaaS … Salesforce.com SAP SaaS

Implementation in Europe

Microsoft SaaS … Salesforce.com Oracle SaaS

Implementation in Europe

Microsoft SaaS … Salesforce.com ServiceNow

Implementation in Europe

Microsoft SaaS … Salesforce.com Microsoft SaaS Implementation

in Europe

SaaSImplementation

inFrance

SaaSImplementationinGermany

SaaSImplementation

intheUK

SaaSImplementation

inEurope

HOW DOES THE PLATFORM-SPECIFIC RADAR WORK?

With the help of predefined criteria, PAC evaluates theproviders’ market position, performance and competencieswith respect to a specific platform.

All providers are evaluated using PAC’s provenmethodology, which is based on personal face-to-faceinterviews and a detailed self-disclosure. PAC also evaluatesand positions those providers in the platform-specific PACRADARs that did not wish to participate in the self-disclosure process.

After the evaluation of the pre-defined criteria, eachsupplier’s position is plotted on the platform-specific PACRADAR graphs. All criteria are classified by clusters and canall be attributed to the ‘Competence’ and ‘Market Strength’clusters. The closer a company is to the top right corner ofthe platform-specific PAC RADAR, the closer they are tomeeting customers’ full requirements. The providerevaluations, including a market description and shortcompany profile, is published in a report and shows eachprovider’s positioning on the platform-specific PAC RADAR.

Microsoft SaaS … Salesforce.com Salesforce

Implementation in Europe

Microsoft SaaS … Salesforce.com SAP SaaS

Implementation in Europe

Microsoft SaaS … Salesforce.com Oracle SaaS

Implementation in Europe

Microsoft SaaS … Salesforce.com ServiceNow

Implementation in Europe

Microsoft SaaS … Salesforce.com Microsoft SaaS Implementation

in Europe

SAASIMPLEMENTATION AND INTEGRATION SERVICES SEGMENTATION

SaaS implementation and integration, as considered in this PACRADAR analysis, includes Software-as-a-Service (SaaS)-related ITconsulting services (feasibility study, planning, specification anddesign), IT-related process consulting as part of a SaaS-relatedproject (audit of system infrastructures, selecting technologies andsolutions, business process reengineering [BPR] and changemanagement) and SaaS implementation and integration(implementation services and data migration, integration of theSaaS solution in the existing software infrastructure and in otherSaaS solutions where applicable, testing, training, etc.).The assessment takes into account, but does not focus on,”related services”, such as comprehensive cloud strategyconsulting or the operation of the SaaS solution (hosting/managedservices).Apart from the cross-platform PAC RADARs about SaaSimplementation in Germany, France and the UK, PAC has compiledRADARs dedicated to the implementation of leading platforms inEurope such as Salesforce, Microsoft, Oracle, SAP and ServiceNow.

SaaS

Server, Storage

Server, Storage

Business Applications

Overall Cloud Strategy

Public IaaS

Cloud Strategy

Cloud C&SI Cloud Operations

Cloud Adoption Service Mgmt. & Governance

Implementation & Integration

Managed Services,

Orchestration

Migration & Integration

Managed Services, Brokerage

Transformation Managed Services

Hybrid Architecture Implementation & Integration Managed Services

Private IaaS

Hybrid Architecture

Core Services (focus of the RADAR)

Peripheral Services (related services that will be considered, but lower in weight)

Middleware, Development Platform PaaS PaaS Adoption

Managed Services,

Orchestration

Increase your CTRBoost click-through rates in email campaigns by utilizing the independent research that has put you in a great position.

ShowcaseShowcase your leading positioning on your social media channels.

Reach a larger audienceWork with PAC-CXP to promote your positioning through marketing campaigns (email, webinars, presentations and more).

BENEFITS FOR PROVIDERS

The PAC RADAR is the ideal differentiationbenchmarking tool for innovative solutionvendors looking to enhance their competitivestanding. As a provider for C&SI around IoTsolutions, the PAC RADAR helps you to:

• Standout asaleadingindustryplayer,• Articulateyour unique sellingpointsina fragmentedandcompetitiveenvironment,

•Understand yourcompetitors’ strengthsand shortcomings,

• Findtheargumentstowininacompetitive bid.

Inshort, acquiringthereprints anddistribution rightsto PAC’s RADARwillprovideyouwiththeopportunity to leverageanin-depth,independentanalyst’sevaluationof youroffering andengageyourclientsinsubstantiated discussionsaroundtheirchallengesandhow thesolutionyouoffercanhelpovercomethesechallenges.

Whichever package you choose, you will have thefreedom to promote the study without limitations.For more information on the terms of use of thespecific package you are interested in, pleasecontact your Account Manager.

HOW MUCH DOES IT COST?

Whether you are Best in Class or a Solid competitor, youwill want to shout about your result. PAC offers thefollowing packages:

What is included in each package

StandardRADARpackage:€15,000(distributionrightsforthefullstudyandPACRADARgraph)The Standard RADAR package gives you unrestrictedreprint and distribution rights to the full study of yourchoice (out of the nine reports) and its respective graph.

Premium RADAR package: €20,000 (distribution rightsfor the full study, PAC RADAR graph and badge)Besides giving you unrestricted reprint and distributionrights to the full study of your choice (out of the ninereports) and its respective graph, the premium RADARpackage also awards you with your vendor position badge,highlighting the ranking you have achieved (Best in Class,Excellent, Strong, Solid).

RADARreport: €2,250 (nodistributionrights– internaluseonly)The stand-alone PAC RADAR report gives you access to oneof five PAC RADAR reports on SaaS services and is forinternal use of the document only.

Addedextras(availableasanadditiontoPremiumandStandardpackagesonly)If you are looking to increase engagement upon the PACRADAR report release, we offer the following optional extrasthat you can add to any of our packages:Webinar or speaking engagement (30-45mins): €3,500(price excludes travel expenses)

Package CostPremium RADAR package €20,000

Standard RADAR package €15,000

Additional extra: webinar €3,500

RADAR report (internal use only) €2,250

SaaSImplementationinEurope

SaaSImplementationinEurope

WHAT CATEGORIES ARE AWARDED?

The “Strong” rating is awarded to companies that are eitherlarge vendors tapping into a new market by acquisition andpushing their way in with force or small innovative companieswith a promising portfolio but limited sales and marketingresources, or vendors that attempt to disrupt a market with anew approach.

A “Solid” rating can be awarded to vendors with a portfoliofocused on a specific market segment, who have robustexperience in their service area.

The PAC RADAR uses a set of four badges that highlight ourpremium and standard package provider positioning in the PACRADAR. The four categories are as follows:

The “Best in Class” rating is awarded to companies who driveintegration of new services and market adoption in a highlyinfluential manner. They have experience in providing market-leading or innovative services to their clients. They show robustcommercial prowess, and have an extensive ecosystem ofbusiness partners and alliances.

A rating of “Excellent” shows that you drive strong marketadoption and have found your footing in the market place.“Excellent” companies hold their own in a competitive marketand see growth in their target areas.

SaaSImplementationinEurope

SaaSImplementationinEurope