SAAS Crossroads for Women Mission: Crossroads for Women addresses substance abuse and other...
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SAAS Crossroads for Women Mission: Crossroads for Women addresses substance abuse and other behavioral health issues so that women and their families can live healthy and independent lives. Outpatient, Intensive Outpatient, Short- and Long- Term Residential Treatment, Children and Mothers Programs, DEEP evaluations and treatment, and services for affected others. Crossroads offers gender-specific treatment services to women eighteen years and older in the State of Maine. Funding FY06: 55% MaineCare, 37% OSA, 8% Other.
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Transcript of SAAS Crossroads for Women Mission: Crossroads for Women addresses substance abuse and other...
SAAS
Crossroads for Women
Mission: Crossroads for Women addresses substance abuse and other behavioral health issues so that women and their families can live healthy and independent lives.
Outpatient, Intensive Outpatient, Short- and Long- Term Residential Treatment, Children and
Mothers Programs, DEEP evaluations and treatment, and services for affected others. Crossroads offers gender-specific treatment services to women eighteen years and older in the State of Maine.Funding FY06: 55% MaineCare, 37% OSA, 8% Other.
66 Pearl Street Suite 326 Portland, ME 04101 207.773.9931 www.crossroadsforwomen.org
SAAS
66 Pearl StreetPortland, ME
Administrative Offices
Outpatient Services
Intake & Admissions
575 Forest AvenuePortland, ME
Long-Term Residential Facility
Long-Term Children & Mothers Program
114 Main StreetWindham, ME
Short-Term Residential Facility
Children & Mothers Program (CAMP)
120 Main Street Windham, ME
Day Care Facility
138 Varney Mill Rd.Windham, ME
Transitional Housing
Independent Living Transitional Apartments
SAAS
Performance Improvement GoalGoal: Decrease time between initial contact and assessment for Outpatient and Intensive Outpatient clients.
Change #1: Increase number of available assessment appointment times and send no phone screens to voice mail
Decreased time between phone screen and assessment from 6.76 to 5.62 days
Increased number of assessments from 23 to 45
Increased admission to IOP 6
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SAAS
Change #2: Walk-in appointments between 8 and 10 a.m. and 1 and 3 p.m. for all clients within catchment area (1 to 1.5 hr. drive to Portland)
Decreased time between phone screen from catchment area and assessment from 4 to 2 days
Increased number of assessments from catchment area from 4 to 18
Increased admissions to both IOP and OP by 3
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StudyPeriod
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SAAS
Immediate Ramifications for Crossroads for Women
Greater acuity of clients
Increased revenues
Increased diversification of staff responsibilities
Increased need for case management, medical and psychiatric consultations
SAAS
Changes Incorporated Walk-in assessments and no phone screens
to voice mail Limited double booking by staff Scheduled staff availability for phone screens and to assess walk-in
Changes Anticipated Need for increased ability to offer IOP/OP services requiring more space and more clinicians Need for improved tools to provide more services more efficiently
