Sa technologies inc capabilities & qualifications

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1 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com CAPABILITIES AND QUALIFICATIONS

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Transcript of Sa technologies inc capabilities & qualifications

Page 1: Sa technologies inc   capabilities & qualifications

1 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com

CAPABILITIES AND QUALIFICATIONS

Page 2: Sa technologies inc   capabilities & qualifications

CAPABILITIES AND QUALIFICATIONS

2 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238

Website: www.satincorp.com

Table of Contents

1. Executive Summary 3

2. Corporate Overview 4

Clients 4

SA TECHNOLOGIES Financial Stability 5

Company Organization 5

Competitive Strengths 6

3. Service and Solutions Overview 8

IT Consulting Services 8

Staffing – Contract and Permanent Placement 8

Recruiting Practices 8 Sourcing Methods 9 Innovative Recruitment Quality Programs 10

SA TECHNOLOGIES Managed Solutions 11

4. Delivery 12

Service Delivery Continuum 12

5. Why SA TECHNOLOGIES? 13

Commitment to Quality 13 Process Improvement 13 Management Commitment 13

Training and Development Program 14

Comprehensive Benefits Program 15

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1. Executive Summary

SA TECHNOLOGIES has been providing information technology talent and solutions to private and public sector clients since 2002. We bring over Nine years of experience to bear in the delivery of technical and human capital solutions.

Over the course of the last 9 years, SA TECHNOLOGIES has continuously evolved in response to client needs with enhanced service lines, expanded presence, and flexible, client-centric delivery models. We help our clients achieve business and cost containment objectives through IT Solutions and by providing the expertise, processes, and tools necessary to maximize productivity and create competitive advantage. From contract resources to turnkey technical services, SA TECHNOLOGIES has evolved into a full-spectrum provider and partner for the IT and business communities.

Our sole mission is the enhancement of client productivity and profitability across the requirements spectrum including:

IT Consulting – a foundation for today’s scalable IT workforce by providing single consultants or an entire team

Managed Solutions – distinct practices that address a wide range of technical requirements through hybrid or turnkey solutions

Software Development and Production Support

SA TECHNOLOGIES is a Certified Woman owned, Minority owned business. SA TECHNOLOGIES is an Oracle Certified Partner, SAP Certified Partner and IBM Cognos Certified Partner. SA TECHNOLOGIES was ranked #15 in top 50 Businesses in San Jose-Sunnyvale-Santa Clara, CA and No 86 in Top IT Services Companies in USA. In 2008, Inc 5000 also listed SA TECHNOLOGIES as No 595 in top 5000 fastest growing private companies with a growth of 548.6%. OUR TECHNOLOGICAL SPECIALITY is ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel) Data warehouse, Database Administration (Oracle, MSSQL), Business Intelligence (OBIEE, Business Object, Cognos, Microstrategy), Web Application Development (Java, .Net, PHP, Cold fusion, Ruby on Rails) SOA, Fusion Middleware, Mobile Application Development (iPhone, Android etc), SAAS and Cloud Computing

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2. Corporate Overview

Founded and incorporated in 2002, SA TECHNOLOGIES has grown from a regional business in the

Western and Southwestern U.S. into an international organization through a series of internal

expansions and acquisitions. Drawing upon its expertise in IT human capital recruitment and

management, SA TECHNOLOGIES developed a range of technical services and process solutions. Today,

SA TECHNOLOGIES supports our clients in the fulfillment of a wide range of discrete, mission critical

projects and ongoing business requirements.

Some of our top clients include:

MOTOROLA HERBALIFE SAP AMERICA

LOGITECH ORACLE CORPORATION MEREDITH CORP

JPMC SONY CORPORATION FUJITSU AMERICA

SHAKLEE BLOOM ENERGY NOL

TCI-SPX TRIMBLE NAVIGATION CISCO SYSTEMS

HITACHI DATA SYSTEMS CASH EDGE ADT SECURITY SYSTEMS

APPLE SMUD STATE OF OREGON

STATE OF NEBRASKA STATE OF GEORGIA UCLA

PIMA COUNTY COUNTY OF LA HP ENTERPRISE SERVICES

Over the last 8 years, SA TECHNOLOGIES has evolved, often ahead of the Industry. Our reputation as an IT expert is built on our founders and Managers three decades of experience as a full-spectrum source for the IT community.

We have more than 300 employees and consultants nationwide. With 5 offices across the US and more expansion is expected in the upcoming year. We have additional offices in India and Singapore and 200,000 resumes in our database of IT professionals; we support clients with an international scope.

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Corporate Office

SA TECHNOLOGIES Financial Stability

SA TECHNOLOGIES has provided IT Consulting, Software Development, resource management, and project support to leading private and public organizations and agencies at all levels for more than 9 years. As such, SA TECHNOLOGIES continues to maintain and grow its position as an industry-leading IT Consulting, Software Development and managed solutions firm.

SA TECHNOLOGIES is a Certified Minority Women Owned business, Certified USPAACC Asian American Business and Utility Supplier Clearing House Certified. SAT is also an Oracle Certified Partner, SAP Certified Service Partner and IBM Cognos Certified Partner.

Company Organization In selecting an IT Consulting Partner, many organizations look for a company with National presence and local consulting resources for each office site. SA TECHNOLOGIES has the organizational structure and internal resources to support our customers nationally while remaining focused on their local needs at each site. We have offshore development centers in Singapore and India.

With corporate headquarters in Santa Clara, California, and offices strategically placed throughout the United States, SA TECHNOLOGIES is able to support all of its customers locally. Every office has full access to the complete range of corporate resources and is connected to a national wide-area network, to a national email system, and to our proprietary web-based recruiting tools.

Each branch office has flexibility within our common business practices to address the unique challenges of your local requirements while receiving centralized support from corporate resources. This maximizes our recruiting efficiency because each office is familiar with the local recruiting environment and provides a local account team to attend to our customers’ needs.

San Clara, CA

Phoenix, AZ

Dallas, TX

New York, NY

Chicago, IL

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Competitive Strengths We believe that our competitive strengths differentiate us from our competitors and have allowed us to successfully create a sustainable and scalable national IT Consulting services business. Our competitive strengths include:

National and International footprint: We believe our name, high-quality consultant base, and broad geographic presence gives our clients a distinct advantage. We currently engage approximately 300 consultants and offer a wide range of IT consulting expertise, including ERP, Database Administration, Analysis and Data warehousing, Web Application development and integration, application programming and development, client/server development, systems software architecture and design, systems engineering and systems integration. Our coast-to-coast presence of 5 offices allows us to meet the needs of our clients on a national basis, as well as build local relationships. For our large customers that have multiple IT centers in the U.S., our geographic coverage allows us to provide consistent high quality service through a single point of contact.

Our Employee Base: We believe our strength is our employees. With over 300 experts in our consulting practice carrying tons of experience allows us to deliver the best to our clients. Our employees are our biggest Asset. Each employee has a story to tell. They have achieved milestones and are expert in their areas.

Focus on IT services: Unlike many of our competitors, we are focused on the IT sector. As a result, we are able to commit our resources and capital towards a focused goal.

Substantial and diverse customer base: Our diversified client base covers a broad spectrum of vertical markets, including financial services, telecommunications, manufacturing, information technology, government, pharmaceutical, transportation, and health care.

Extensive recruiting channels, as well as effective hiring process: The placement of highly skilled personnel requires operational and technical knowledge to effectively recruit and screen personnel, match them to client needs, and develop and manage the resulting relationships. We maintain a proprietary database that contains more than 300,000 candidates, and we also recruit through the Internet, local and national advertising, and trade shows. Additionally, we have a National Recruiting Center in the U.S. and an offshore recruiting center in India. All of these resources assist us in locating qualified candidates quickly, often within 48 hours of a client placement request. We believe that our operational expertise provide us with a competitive advantage in meeting the demanding time-to-market requirements for placement of these candidates. Complementary service offerings: In addition to IT staffing, we offer our customers resource/human capital management services, project solutions, and permanent placement of IT professionals, which help us to build and enhance our relationships with new and existing clients. Proven management team: Our management team has significant staffing industry experience. SA TECHNOLOGIES is a leader in the industry. The SA TECHNOLOGIES Management Team continues to successfully implement that vision by combining decades of solid business experience with an energetic, innovative management style.

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SA TECHNOLOGIES - Strategic Accounts Program: We operate a Strategic Accounts Program that has both a client- and industry-specific focus to ensure that relevant resources are available to and have an understanding of our clients’ industries. This program serves as a formal but flexible framework providing SA TECHNOLOGIES with the concentration, responsibility, and accountability that enables us to proactively address the expectations of our national clients. The continued industry-specific focus of our strategic management team results in their ongoing growth in key competencies, understanding of industry culture, and knowledge of the environment in which these clients do business. Another extremely beneficial feature of the program is its provision for both “lateral” and “vertical” accountability.

Scalable infrastructure: We have a scalable information technology and transaction processing infrastructure. Our back-office functions, including payroll, billing, accounts payable, collections, and financial reporting, are consolidated in our shared services center in Santa Clara, California. We believe this infrastructure will facilitate our internal growth strategy and allow us to continue to integrate acquisitions rapidly.

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3. Service and Solutions Overview

IT Consulting Services

SA TECHNOLOGIES specializes in providing consulting services in the following areas:

ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel) Data warehouse, Database

Administration (Oracle, MSSQL), Business Intelligence (OBIEE, Business Object, Cognos,

Microstrategy), Web Application Development (Java, .Net, PHP, Cold fusion, Ruby on Rails)

SOA, Fusion Middleware, Mobile Application Development (iPhone, Android etc), SAAS and

Cloud Computing.

Whether you want us to take charge of the whole project or you want to manage on your own

and just need our consulting experts to help you deliver the best, SA technologies has a proven

successful track record.

Staffing – Contract and Permanent Placement SA TECHNOLOGIES’ core competency is the delivery of Information Technology resources whose skills, experience, and aptitudes match the specific criteria designated by our clients and whose industry vertical experience and personal traits most closely align with client culture and operating environment. With a nationwide network of consultants and a database of 300,000 resumes, we are uniquely positioned to provide qualified candidates that meet all position requirements, including the hard-to-fill positions. Since our founding, we have earned a reputation for providing effective and responsive recruiting and client support processes. We support clients throughout the United States from our nationwide network of branch offices. We recruit IT talent locally, nationally, and internationally.

SA TECHNOLOGIES recognizes the importance of recruiting the best and the brightest talent. We’ve built a reputation for providing skilled IT contractors to industry-leading firms and public sector clients. Whether our client needs to meet a critical deadline, ensure the accuracy of an important deliverable, or simply fill an IT staff position, we understand how important it is to meet every client requirement with the best person available.

To that end, SA TECHNOLOGIES employs various measures to recruit qualified consultants. SA TECHNOLOGIES employs an industry-superior recruiting force, that search for technically qualified candidates in multiple ways, including the Internet, local and national advertising, consultant referrals and current SA TECHNOLOGIES contractors who are completing their assignments. SA TECHNOLOGIES also utilizes the network of referral relationships it has built within the industry and searches among other qualified consultants who have completed their assignments. The following paragraphs provide an overview of our approach.

Recruiting Practices To ensure the requisite criteria are met on every placement, it is critical to have a thorough and rigorous recruiting process. Over the years, SA TECHNOLOGIES has continually refined and improved its recruiting process to capture the best practices in our industry. Our approach is rooted in two key elements:

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Great recruiting starts with great relationships. The better we understand the client’s environment, the better we can do at providing the right people. Great relationships are enhanced by great feedback. In today’s competitive landscape, candidates often have multiple opportunities. Quick and detailed feedback between SA TECHNOLOGIES and our business partners often makes the difference in getting the right candidate or not.

SA TECHNOLOGIES’ recruiting methodology is predicated on the foundation of great relationships and feedback. The number one key to successfully recruiting the right candidate for the job, understands the job. SA TECHNOLOGIES ensures this understanding by conducting a “requirement qualification call” with the hiring manager. Present on the call (or meeting) is the Business Relationship Manager and the Recruiter that will be recruiting for the position. The Business Relationship Manager utilizes a standardized document that creates the template from which they will recruit. Once the call is completed, the Recruiter is solely responsible for finding the correct candidate for the job. Using the myriad of tools available – including other Recruiters in the office and region, they seek to find the best three candidates, not the first three candidates for the job.

A key factor in this process is that the hiring manager has full access to the Recruiter throughout the process – a great flow of information develops as the Recruiter works on behalf of the hiring manager in finding the right person. Seeking to make the hiring manager’s job easier, the Recruiter is responsible for scheduling interviews, getting follow-up, and dealing with any questions along the way. The Business Relationship Manager continues to be involved – making sure that the process moves along smoothly and is always ready to step in and assist in any way necessary.

The SA TECHNOLOGIES process uses many common steps along the way. They include:

Requirement Qualification Call (or meeting) with customer hiring manager(s) to review/confirm job requirements and skills, number of personnel, work environment, culture, other information

Initial candidate selection

� Screening interview (by phone)

� Detailed face to face interview

� Technical qualification utilizing Subject Matter Experts

� Reference checks (minimum of three)

� Presentation of recommended candidates to client

� Candidate interview and selection by client

� Background (employment history, criminal, education) and drug screening – in compliance with client requirements

� Candidate Start and regular follow-up by branch personnel

Sourcing Methods

SA TECHNOLOGIES' recruiting team searches for technically qualified candidates in multiple ways, including the Internet, local and national advertising, consultant referrals and current SA TECHNOLOGIES contractors who are completing their assignments. SA TECHNOLOGIES also utilizes the network of referral relationships it has built within the industry. It is SA TECHNOLOGIES’ experience that the best consultants are not posted in the open market, but are found by word of mouth. Additionally, SA TECHNOLOGIES searches among other qualified consultants who have completed their assignments. If these searches do not produce a match to the requirement, we search local candidates who have recently submitted their resumes or interviewed with our placement managers.

� Candidate referrals/networking

� Consultant Red Hot Sheet—current SA TECHNOLOGIES consultants who are ready for redeployment

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� Available Candidate Hot Sheet

� Sourcing: Telemarketing/Bulletin Board (online)

� Walkthrough bulletin board—recent interviews

� International recruiting bulletin board

� SA TECHNOLOGIES Partner Bench

� Database search: Candidate Search/Requirement Search (for similar requirements)

� Internet sourcing

� Job fairs

� Outplacement firms: Downsizing/Military

� Approved subcontractors Technical schools

� Direct recruiting (cold calling)

Innovative Recruitment Quality Programs

SA TECHNOLOGIES also has other SA TECHNOLOGIES-developed proprietary programs to further satisfy requirements and to promote improvement in overall recruitment efficiency and quality:

SA TECHNOLOGIES Elite Recruiting Team: SA TECHNOLOGIES Elite Recruiting team is comprised of a group of highly proficient SA TECHNOLOGIES Recruiters across multiple SA TECHNOLOGIES offices. This team will be deployed on demand to any branch to support:

� Large client projects with quick turnaround requirements

� Client needs for extremely hard to find skill sets

� Branch requirement overflow

SA TECHNOLOGIES Pipeline Recruiting Program: Our new candidate incentive program encourages pipelining of new candidates into our database and provides a constant flow of qualified candidates to submit on jobs through searching and referrals. When a Recruiter brings in a new candidate and pre-qualifies that candidate completing the “SA TECHNOLOGIES Walkthrough Requirements, all other recruiters have visibility to the pipelined candidate and have compensation incentives to qualify, submit and place these candidates. Pipelining quality candidates into our database will allow us to make faster better quality submittals.

Recruiting Certified Lead Program: SA TECHNOLOGIES Certified Lead Recruiters are responsible for satisfying all of the responsibilities of the Recruiter and in addition have responsibilities unique to their lead role, including training new Recruiters, mentoring recruiters within the branch / department and providing various reports and assuring the recruiting staff adheres to system requirements, productivity metrics, etc. SA TECHNOLOGIES Lead Recruiters also take part on a daily basis in job requirement prioritization. This program ensures that the client will receive high quality, consistent recruiting methodology regardless of client location/in every SA TECHNOLOGIES branch.

SA TECHNOLOGIES Excellence in Performance: (EIP) is a methodology around improving our individual/collective performance in the key areas that we deem most critical in growing our business effectively. The EIP brings a level of consistency to our coaching/feedback for continuous improvement and provides the instrument to keep that improvement efforts top-of-mind. This program ensures that the client will receive high quality, consistent recruiting methodology regardless of client location/in every SA TECHNOLOGIES branch.

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SA TECHNOLOGIES Managed Solutions

SA TECHNOLOGIES’ Managed Solutions delivers a suite of specialized services and solutions that align technology and processes with client needs. SA TECHNOLOGIES Managed Solutions are organized into distinct practices and service lines - offering focused capabilities and value within each practice and complementary value across practice lines.

These distinct practices support our clients in the fulfillment of a wide range of discrete, mission critical projects and evolving business requirements. Through the smart application of technical and business talent, a standardized delivery framework and proven project management methodologies, SA TECHNOLOGIES Managed Solutions consistently delivers.

Managed Solutions Practices

Development Solutions /

Mobile Application

Development

SAAS & Cloud Computing Business Intelligence Analytics ERP Product Lifecycle

Management

Business Planning and

Execution

Development and

Integration Services

Testing Solutions

Business Technology

Solutions

Mobile Application

Development

Mobile App Testing

SAAS

Utility Computing

Web Services

Platform As Service

Internet Integration

Service Commerce

Platform

BI Strategic Planning

Data Warehousing &

Data Integration

Enterprise Business

Intelligence

BI & DW Centre of

Excellence

Information

Management

Clinical

Assessments

Installations/Upgrades

BI Customization

Custom Application

Development

Advanced Analytics

Code Review & Training

Data Quality

Financials

Supply Chain Mgt

Program/Project

Management

Customer Relationship

Management (CRM)

Human Resources

Contract Accounting

Systems Engineering

Product and Portfolio

Management

Product Design

Manufacturing Process

Management

Product Data

Management

Key Technologies

/Partners

Key Technologies

/Partners

Key Technologies

/Partners

Key Technologies

/Partners

Key Technologies

/Partners

Key Technologies

/Partners

.Net

J2ee

PHP / Cold fusion

Web 2.0

Sharepoint

iPhone

Android

Blackberry

Windows Apps

Apprio

Cisco

EMC

Force.com

Microsoft

IBM

Netsuite

Google

OBIEE

Informatica

Micro Strategy

Business Objects

Cognos

Microsoft

SAS

Enterprise BI

Data Integration Studio

Enterprise Miner

Java/JSP

SQL/Server

Data Flux

Trillium

Informatica

SAP

Oracle E-Business Suite

Siebel

Peoplesoft

Agile

SAP PLM

Enovia

Windchill

Team Center

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4. Delivery SA TECHNOLOGIES provides solutions that are completely scalable and designed to deliver consistently while maintaining the flexibility to meet each client’s individual business requirements, industry characteristics and organizational culture. SA TECHNOLOGIES teams are equally experienced and successful in delivering quality, cost effective solutions whether working directly with client management and resources or independently on-site or at one of SA TECHNOLOGIES’ Technology Centers. Our teams possess a broad spectrum of experience ranging from managing existing projects to developing turnkey systems.

SA TECHNOLOGIES’ wide range of services and flexible yet well-defined delivery model allow our Managed Solutions teams to provide clients with solutions that both comprehensively address business requirements and optimize return on technology investments.

Service Delivery Continuum

Full Project Outsource (Turnkey Solution offering)

-- Client expects SA TECHNOLOGIES to provide a full and complete solution

-- SA TECHNOLOGIES owns responsibility for all aspects of project execution and delivery of contracted scope and deliverables, often using a fixed cost commercial arrangement

Partial Project Outsource (Partners-in-Projects offering)

-- Client expects SA TECHNOLOGIES to provide a solution while maintaining control of the overall effort

-- SA TECHNOLOGIES owns responsibility for some aspects of project execution and delivery of contracted deliverables

Staffing Solution (Partners-in-Projects offering)

-- SA TECHNOLOGIES assists with the definition of a solution approach during the early stages of the engagement as well as provides additional value-add during engagement execution

Staff Augmentation

-- SA TECHNOLOGIES augments client teams with quality contract resources. The graphic below illustrates where this offering falls in the spectrum of the SA TECHNOLOGIES service delivery model.

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5. Why SA TECHNOLOGIES?

At SA TECHNOLOGIES, our focus on quality and continuous process improvement has been essential to building and maintaining our reputation for client service and support. Quality standards and performance begin with senior managers who set the tone and direction with activities and initiatives that are carried throughout the company. Our commitment to quality emphasizes:

Client focus and satisfaction

Management of process quality

Human resource development and management

Leadership

Commitment to Quality

SA TECHNOLOGIES has developed a reputation for providing quality services to our client base of Fortune 500 companies. A steady growth of repeat and referral business confirms our clients’ satisfaction with the quality of our work and our consistent, dependable performance. We frequently gather feedback through client surveys and other measurement tools to assess if our quality assurance program is as effective for our clients as it is in our own operations.

Our proven strategies, plans, and resource allocations reflect our long-term commitment to quality. In addition, our focus on training, employee development, and technology evolution, also ensure the quality of the services we deliver to our clients. Long-term client commitment includes regular review and assessment of each client’s plans and follow-up assessment of SA TECHNOLOGIES’ progress in helping our client reach its goals.

Process Improvement

To continually improve our technical services processes, SA TECHNOLOGIES regularly reviews, audits, and improves our business processes and methods. We fine-tune our techniques, staff, policies, procedures, and corporate goals to provide our clients with the best personnel and resources available. SA TECHNOLOGIES practices a proactive strategy for process improvement. Our five process goals, discussed in detail below, are incorporated in our business processes and operating strategies:

Create a Positive Environment

Identify Process Objectives

Identify Measurement Characteristics

Manage Process Variation

Continually Improve the Process

Management Commitment

SA TECHNOLOGIES’ executive leaders are personally involved and highly visible in our day-to-day operations. They recognize that to compete and succeed in the staffing and professional services market, we must rely heavily on quality processes to reduce costs and increase efficiency Our management team is committed to ensuring a quality process for our valued clients, consultants and our entire organization.

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Training and Development Program

As IT systems and technology are upgraded frequently and become more complex, it is critical to realize that a fixed repertoire of skills or a static curriculum taught “once and for all” cannot possibly suffice.

SA TECHNOLOGIES understands this importance and continually invests in human capital with instructions and professional development courses available to our employees. Access to these development courses ensures that our consultants have the requisite skills for their assignments. Whether employees need specific IT courses or certification paths, knowledge is just a mouse click away.

� Application Development and Programming

� ERP Technologies

� Database Technologies

� Information Technology Overview

� Internet and Intranet Technologies

� Internetworking Essentials

� Managing Information Systems

� Microsoft Applications

� Networking Technologies

� Operating Systems

� Project Management

� Systems and Database Design

� Technical Support

� Web/Mobile Development

� Microsoft Certified Database Administrator

� Oracle 11g Certified Database Administrator

� Java Certification

� Project Management Professional (PMP)

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Comprehensive Benefits Program

SA TECHNOLOGIES offers its employees and consultants comprehensive benefit plans that are among the best in the industry. We offer several benefit plans, thereby providing the employee the flexibility to select the coverage that best meets their needs. For salaried consultants, SA TECHNOLOGIES pays all or part of the cost of most benefits. Our comprehensive benefit plans are reviewed and modified as necessary to meet the changing needs of our staff and their families.

SA TECHNOLOGIES consultants and staff are offered the following benefits:

� Medical insurance

� Dental insurance

� Paid time off (PTO) (salaried consultants only)

� Employee Assistance Program

� Employee Referral Rewards Program

� Business Referral Rewards Program

� Interest-free Computer Loan Program

� Employee Training Program

� Family and Medical Leave Program (eligible after 12 months service)

� Available for purchase