SA-4 David Halford, Forsythe Solutions Group€¦ · Riverbed’s Application Performance Platform...
Transcript of SA-4 David Halford, Forsythe Solutions Group€¦ · Riverbed’s Application Performance Platform...
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A CRITICAL STEP TO RESILIENCY
David HalfordForsythe Solutions Group
IT Risk Management
Practice Manager, BC Solutions
Jeff LuboreRiverbed
Senior Director, Innovative Solutions
2© 2014 Riverbed Technology
Agenda
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● Forsythe | Riverbed Introductions
● Operational Resiliency – A Balanced Approach
● Recommended Best Practices for Operational Resiliency & Disaster Avoidance
● Riverbed’s Application Performance Platform drives Operational Resiliency…
– with Visibility & Analytics for physical and virtual environments
– for Remote Locations
– for Data Center BC/COOP
● Key Takeaways and Q&A
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Operational Resiliency vs. Disaster Recovery
Traditional BR/DR Model Operational Resiliency Model
Minimum acceptable level of performance Optimum level of performance
Invoke alternate procedures to recover & resume operations following significant disruptive event
Architecture and processes for continuous availability of business operations and ITenvironments
Interruption in the following for a large percentage of apps and business functions:- IT Service- Degraded IT capability- Operation/workflow- Limited customer service
A much larger percentage of IT servicesand business functions experience:- Continuous availability of IT Service- End-to-end process is business as usual
(appl. interdependencies, no workarounds)
- Full performance and capacity (IT & business functions) – No customer service impact
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Operational Resiliency Balance
Production Business Continuity
Operational Resiliency
OPL (Optimal Performance Level) Optimal production performance capacity
APL (Acceptable Performance Level) Minimal acceptable level for business functions
Balanced approach focused on returning to Optimal Performance Level
StorageProduction, App,
Test, BU/R, Archive
ComputeProduction, App,
Test, HA, Virtualization
NetworkCore, Edge,
Wireless, Unified Communications
SecurityAV, IPS, IDS, DLP
ITSM/ITILCapacity Planning, Patching, Change
Control, Monitoring
StaffCapabilities,
Architects, Support, Operations
Performance(SLA, User Experience)
Growth(Organic, M&A)
Risk(Availability,
Threats)
IT DisasterRecovery (capability
& Requirements)
Governance &Program
Framework(Requirements)
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Gap between data volume and budget
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80% Of traffic moves to
WAN by 2014
2.5X Growth in business
network traffic by 2017
$80B Private WAN Services
spend
$40BBCDR Market Size
IT Spend
ITEnvironment
Top Initiatives
Data Center Consolidation
Server and Branch Consolidation
Tape Backup Elimination
50% Annual growth in data
3%Average IT budget growth
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Operational Resiliency is impacted by Infrastructure left in remote locations
Forrester Consulting, October 2011 “Successfully Consolidating Branch-Office Infrastructure in the Face of More Users, Services, and Devices”
50%+outside
thedata center!
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The problem- Islands of Infrastructure…
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DATA CENTER
BRANCHBRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCHBRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
BRANCH
TABLET PHONE
TABLET
PHONE
PHONE
PHONE
PHONE
TABLET
LAPTOP
LAPTOP
TABLET
LAPTOP
LAPTOP
TABLET
PHONELAPTOP
LAPTOP
TABLETPHONE
PHONE
TABLET
LAPTOP
TABLET
LAPTOPLAPTOP
PHONE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
REMOTE
PRIVATE CLOUD
PUBLIC CLOUD
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Visibility
Control
Application Performance
SLA
Cost
InfrastructureManagement
Compliance
Com
plexity
Which dramatically impacts Continuity of Operations…
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We see Risk Mitigation as critical…
“Of the companies that experience a major data loss, 43 percent never reopen and 29 percent close within two years”Business Continuity Statistics: Where Myth Meets Fact http://Www.Continuitycentral.Com/Feature0660.html
“Similarly, 80 percent of companies without well-conceived data protection and recovery strategies go out of business within two years of a major disaster” Hidden Threats to Enterprise - http://www.usfst.com/article/Hidden-threats-to-enterprise-will-your-business-continuity-go-according-to-plan/
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Riverbed Technology
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24,000+Customers
• 97% of Fortune 100
• 95% of Forbes Global 100
• 86% of Forbes Global 500
$1BILLION
Revenue
Market Leader
* Performance Management
* WAN Optimization
* Branch Office Convergence
* DR/BC/COOP solutions
* vADC
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Four critical performance technologies which improve Operational Resiliency
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Accelerates applications over long distances. Creates Hybrid Networks
Accelerates data access/ transfers over long distances for Converged Branch
Makes infrastructure more scalable and reliable. Automates deployment
Monitor user experience and pro-actively resolve performance problems. Provides granular Visibility and Control
Performance Management
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Riverbed Application Performance Platform
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Riverbed® Application Performance Platform™
Primary Data Center
Steelhead
CascadeProfiler
AppInternals
AppResponse
UC Xpert
Granite Core
Stingray App Delivery
Whitewater
Mobile Workers
Branch Offices
Steelhead Mobile
Stingray Traffic Manager
Cloud Steelhead
Public CloudExternal Users
Steelhead
Skipware
Virtual Services Platform
BrowserMetrix
Secondary Data Center
Virtual Steelhead
Cascade Shark
Stingray Traffic Manager
WAN or Internet CustomIT Portal
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We EnableLocation Independent Computing
Recommended Best Practices forOperational Resiliency & Disaster Avoidance
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Best Practices
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1. Baseline your environment
2. Converge Infrastructure whenever possible* Improve Security* Improve Visibility* Improve Control
3. Use Predictive Analytics* Model the impact of change
4. Automate performance management and optimizations policy* Agile infrastructure deployment* SLA Monitoring and Enforcement * Adjustments on demand
5. Use Behavioral Analytics to alert on Meaningful change* Treat Performance Management as a business discipline
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Automate performance policy to eliminate human latency and error
Security teamprovisions appfirewall
Developer provisions VM from self-service portal
Network teamprovisions load balancer
Network teamprovisions L4-7 services
Day 1 Day 2 Day X Day X 30 days
Developer provisions VM, load balancer, security, and L4-7 services from self-service portal
5 mins
Day 1 Riverbed® Application Performance Platform™
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Allowing the creation of Custom Portals
Data CenterBoston
Profiler
Stingray TM
WAN
San Francisco
Steelhead
Shark
Servers
Users
Key data spread across many sources
Pull together all sources
Build custom widgets
Drill-down as needed
Profiler
Shark-SF
Shark-Bos
Shark-DC
SH-SF
SH-Bos
SH-DC1
SH-DC2
Stingray TM
FW-DC
SLA-Bos
SLA-SF
Web-Srvrs
DB-Srvs
App-Srvs
Custom IT Portal
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While deploying Software-Defined Performance Infrastructure with Agility
● Integrate with cloud orchestration software for one-click provisioning within SDDC
● Enable self-service portals for virtual data center deployment
● Support point-and-click configuration and monitoring within virtual data centers
Boston
WAN
San Francisco
Users
Stingray Services Controller With SteelScript Orchestration
Virtual Data Center
Stingray TM
Web Servers App ServersCloud SH
Virtual Data Center
Profiler Shark
Web ServersDB Servers
Stingray TM
Cloud SH
Visibility & Analyticsfor physical and virtual environments
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Operational Resiliency requiresEnd-to-End Visibility
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.NET Worker Process
IIS Native Pipeline
Servlet
Apache
TCP/IP Stack
Application Server
Web
Ap
p
Client Browser
WAN/Internet
LAN
Start
Request PayloadNetwork/Bandwidth/Latency
Platform Processing
Network/Bandwidth/Latency
Platform Processing
Platform Processing
Application Processing
Web Services, DB, Cache, Other Remote Calls
Network/Bandwidth/Latency
Response PayloadNetwork/Bandwidth/Latency
Application Processing
AppResponseCascade
AppInternals
AppInternals
Platform Processing
Platform Processing
Platform Processing
Application Processing Application Processing
AppResponseCascade
AppResponseCascade
TCP/IP Stack
Finish
Page Render Time AppInternals
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Riverbed Performance Management forPre-Deployment Planning & Design
Discovery & Mapping
• Automatically discovers applications and infrastructure components
• Map application dependencies within intuitive graphical interface
• Multiple data sources including ‘agent-less’
Predictive Analysis
• Visualize transactional behavior and performance and easily share w/ app stakeholders
• Pre-certify apps to ensure they meet SLAs prior to deployment
• Quantify the effects of proposed changes to infrastructure or application optimization
Baseline Performance
• Measure performance for users of specific applications and alert against SLAs
• Break down application response time into contributing sources
• Analyze communications among servers within the data center and across the WAN
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Riverbed Performance Management forDeployment of New Services & Operational Management
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• Trace all transactions, all the time, across all tiers
• Big Data repository enables quick drill-down into specific transactions (server, line of code)
• High definition measurement of thousands of performance metrics
• Automatic baseline and correlation
ApplicationTransaction Tracing
& Component Monitoring
Monitor End User Experience
• Measure end-user experience for all users, all the time
• Breakdown EUE into actionable components of delay
• Application-specific transaction and response time analysis of Web applications, any TCP application, Citrix, VoIP and video, and SQL databases
ManageInfrastructure &
Network Performance
• Flow data provides cost-effective end-to-end visibility
• Packet data provides detailed visibility into application performance…when & where needed
• Unified data store combines both in single logical, de-duplicated record
• MIB & WMI info also available
APPLICATION PERFORMANCE = BUSINESS PERFORMANCE
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Comprehensive Performance Monitoring enhances Operational Resiliency
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WAN Delay231ms
LAN Delay10ms
Server Delay32sec
Page Time32.3sec
http://www.company.com/home.aspx
Net
wo
rk T
raff
icO
nly
Web TierDelay0.3sec
App TierDelay7.7sec
DB TierDelay24sec
End UserExperience
38.9secincluding 6.5sec
Page Render Time
http://www.company.com/home.aspx
Fu
ll A
PM
WANDelay231ms
LANDelay10ms
“It’s NOT the Network, it’s the Server!!”
Operational Resiliency forRemote Locations
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Why Do Servers & Storage Remain?
• Want local performance
• Need to work when the WAN is down
• Write-intensive apps
• Custom apps• It’s political…
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The Hidden Costs of Branch IT
Server/Storage Hardware & Software
Server/Storage Management
Backup Hardware & Software
Backup Media
Backup Admin & Management
User Experience & Productivity
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Operational Resiliency for Remote Locations
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• Granite Edge• Consolidates branch services onto a single
converged appliance
• Virtual Services Platform (VSP) hosts apps
• Built-in WAN-op accelerates data transfer
• BlockStream eliminates branch data
Storage
File Servers
Mail Servers
WebServers
TapeBackupGranite Core
WAN
VMware
DATA CENTER
BRANCH OFFICE
vSphere HostTape Backup
Granite Edge
Print ServerDNS / DHCP/ ADWindows Filer
• Granite Core• Projects storage out to the branch via
storage delivery controller
• Virtual or physical appliance
• BlockStream interfaces with SAN
• Centralized data eliminates branch backups
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Path Selection and Failover for WAN resiliency
Internet SaaS
IaaS
1 Private Networks
Internet
MPLSBranch
Data Center
CloudInternet VPNs
Local Internet access
2
3
Smart application path decisions across private, public and Internet links improves operational resiliency while reducing cost
$$$$$$
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Fast Disaster Recovery & Provisioning
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Boot virtual servers over-the-WAN from data center storage in minutes
Reconnect and instantly recover in the event of disaster
Rapidly provision remote offices from data center LUNs
WAN
VMVM
VMVM
VM
WAN link latency: 100ms
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Data Security enhances Operational Resiliency
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BRANCH
DATA CENTER
Granite Core
Storage Array
Steelhead
AES-256
WANFC or iSCSI
Backup Server
Data Secure
• Cache can be encrypted• Data remains safe in data center• Cache can be cleared remotely
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Zero Admin at the Branch
time
Branch Server
Up
Down
RTO (days)
Data LossData Loss
Near-instant recovery (RTO)
Near-zero data loss (RPO)
Data
Loss
Time to provision a new server RPO (1 day)
24hr 24hrBackups
Near-instant provisioning
Provision Protect Recover
Dramatically improve Branch Recovery
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Remote site convergence advantages
CostCostEliminate branch hardware/software/backup
Better utilize data center investmentsNo local IT personnel
ManagementManagement
Manage with data center tools
Provision storage centrally
Backup / RecoveryBackup / Recovery
Backup in the data center
Improved RTOs and RPOS
ControlControl
Data stored and secured centrally
AES-256 branch encryption
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Operational Resiliency starts with Data Center BC/COOP
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Business continuity requires effective DR Data replication, data migration and business continuity
Meeting RPO/RTO?
Recurring WAN costs?
Data Center Consolidation?
Predictable WAN Performance?
Transitioning from tape back-up?
Replicating more data more often?
Data migration projects?
Delayed projects from costly upgrades?
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WANLAN
Rapid data growth and data center consolidation increases pressure on WAN infrastructure.
Challenge #1: WAN Congestion
• More applications competing for the same WAN resources• Slow and unpredictable performance of business critical data transfers• Unmet Recovery Point and Time Objectives (RPO/RTO) places the business at risk
The impact
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Data
WAN
DataData
• Byte-level finger printing of data sequences
• New bytes compressed & sent over the WAN
• Steelheads auto-discover each other in the network
SITE A
• 16-Byte references communicate megabytes of existing data
SITE B
Up to 99% reduction in WAN utilization• Unique sequences stored and indexed on disk drives (HDD or SSD)
Data Streamlining
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Common Latency• North America• (40-80 ms RTT)• International• (100-200ms RTT)• Satellite• (300+ ms RTT)
Common Packet Loss• MPLS (0.1%)• Public Internet (1-
5%)
• Adding WAN Capacity with bandwidth does NOT guarantee higher throughput
• High latency and/or packet loss dramatically degrades throughput for business critical data transfers
The reality
The impact
0.00
10.00
20.00
30.00
40.00
50.00
60.00
10 100 1000
Throughput(Mbps)
Latency (ms RTT)
WAN ThroughputSingle TCP Flow Performancevs. Latency & Packet Loss
0.0% loss
0.1% loss
1.0% loss
5.0% loss
T = MSS / (RTT * sqrt(p))
Challenge #2: Low WAN Throughput
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Riverbed-optimized TCP (MX-TCP)
Designed for high-speed transmission of business-critical appliacations.
Uses 100% of its allocated bandwidth with no slowdown due to packet loss.
Granular control: Enabled per QoS class
Standard / Unoptimized TCP
Designed for fair-sharing amongst user or applications.
Uses a “slow start” algorithm to detect maximum transmission speed.
Reduces speed by ½ when a packet loss event is detected.
Time
WA
N
Th
rou
gh
pu
t
Un-optimized TCPRiverbed Optimized TCP (MXTCP)
Packet LossEvents
Improved RPO
Transport Streamlining
WAN Capacity
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Challenge #3: Visibility & Control
…
EmailData
HomeDirectoryData
ERP Data
TrainingVideos
packet packetpacket more packets
Without Steelhead WAN Optimization, IT professionals lose
the storage-granular visibility and control needed to track, tune and troubleshoot data replication processes across the WAN.
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Storage Visibility & Control
EMC SRDF/A– RDF-granular optimization policies
– RDF-granular performance reports
– SRDF-enhanced plug-n-play network integration
NetApp SnapMirror– Volume-granular network QoS
– Volume-granular optimization policies
– Volume-granular performance reports
Email ERPRich
MediaHomeDirs …
Data & TransportStreamlining
Transport Streamlining
MediumPriority
HighPriority
Low Priority
1%
Volume
Exchange
DB-1
Home-1
Video-1
Reports Optimization
EmailData
HomeDirectoryData
ERP Data
TrainingVideos
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Case Study: Citi
Background• Over 4,000 branch offices worldwide• NetApp SnapMiror for WAN based data
replication
Challenges• Backup tapes unreliable• New data protection mandate• Poor WAN performance impacting SLAs
Results• 99% data reduction on SnapMirror replication• Reduced backup window from 22.65 to 3.43
hours• Cost avoidance of costly WAN upgrade
“Riverbed was the only vendor who was even capable of
integrating their product into our complex environment.”
“We selected Riverbed based on their leading performance, high
security and very high responsiveness”
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Riverbed forBusiness Continuity & Disaster Recovery
Challenge Solution Benefit
Too much data to protect.Fixed IT budgets
DataStreamlining
Up to 99%WAN bandwidth
reduction.
Insufficient WAN Throughput
TransportStreamlining
Up to 60x WANPerformance increase.
Hard to track, tune and troubleshoot DR
processes
StorageVisibility & Control
Predictable performance.Faster troubleshooting.
Better business planning.
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Riverbed Solution in Review
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Riverbed® Application Performance Platform™
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R I V E R B E D ’ S A P P L I C AT I O N P E R F O R M A N C E P L AT F O R M
…while improving business productivity andreducing cost.
Gives IT the freedom…
…To place apps, data, & infrastructure anywhere …