S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased...

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Kane Munro Ex-Head Outsourcing Moore Stephens & Deloitte Private S18 Outsourcing how can my practice benefit from this!

Transcript of S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased...

Page 1: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Kane Munro

Ex-Head Outsourcing – Moore Stephens & Deloitte Private

S18 Outsourcing – how can my practice benefit from this!

Page 2: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

"By 2020, relationships between

organisations, people and service providers

will be far more intimate. Accountants will be

part of an individual's advisory group and

statutory requirements will be outsourced to

some other country or person.

That's a fundamental shift”

Morris Miselowski - Futurist (Charter Magazine 2012)

Page 3: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Benefits of Outsourcing

• INCREASED COMPETITION

• NON-TRADITIONAL CHANNELS

• RAPID CHANGES

• FUTURE PROOF YOUR FIRM

Page 4: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Benefits of Outsourcing

• TIME.

• ACCESS TO SPECIALIST KNOWLEDGE,

RESOURCES AND STAFF.

• COST SAVINGS.

• ABILITY TO SCALE (QUICKLY).

• STAFF RETENTION.

Page 5: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

CASE STUDY: Pieces for Success & Real Experiences

THERE ARE MANY PIECES

TO SUCCESSFUL

OUTSOURCING.

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Piece for Success: Right approach for your firm

• DO IT YOURSELF• Better financial benefits

• USE AN ESTABLISHED

OFFSHORE TEAM• More likely to succeed on a limited budget

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Piece for Success: Right Communication

• CLEAR & REGULAR

• MANAGING ACROSS CULTURES

• TIMEZONES

• TECHNOLOGY & MANAGING STAFF

Page 8: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.
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Piece for Success: Building the Right Competency

IT’S NOT JUST

INDIVIDUAL TAX RETURNS!

Page 10: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Piece for Success: Building the Right Competency

• TYPES OF WORK• Administration

• ASIC Corp Secretarial

• Self Managed Superannuation (all parts)

• Tax Returns (all types)

• Bookkeeping

• Consulting

• Accounts Preparation

• Whatever your firm needs

Page 11: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Piece for Success: Building the Right Competency

• QUALITY OUTPUT

• Professional Standards

• One System. One Way.

Page 12: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Piece for Success: Building the Right Competency

• QUALITY OUTPUT

• Professional Standards

• One System. One Way.

Page 13: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Real Life Outsourcing

• AM I GOING TO LOSE MY JOB?

• IS THE CLIENT DATA SECURE?

• HOW DO I DELEGATE WORK?

• DO WE HAVE TO TELL CLIENTS?

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Real Life Outsourcing

• SUPPORT

• MANAGING STAFF

• TRUST

Page 15: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Real Life Outsourcing

• THINGS WILL GO WRONG

• Technology Issues

• Unforeseen Issues

• People Issues

Page 16: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.

Getting Outsourcing Right

• FIND THE RIGHT SUPPORT.

• HAVE THE RIGHT PROCESS IN PLACE.

• RIGHT BUSINESS MODEL.

USE YOUR ADDITIONAL TIME TO GROW YOUR BUSINESS.

Page 17: S18 Outsourcing how can my practice benefit from this! · benefits of outsourcing •increased competition •non-traditional channels •rapid changes •future proof your firm.