s1.goeshow.com › ahp › annual › 2013 › PDF › AHP_Annual_Br… · CHANGE IN HEALTH . CARE...

elevate

evolve

engageSAVE BIG: Register by August 2!

CHANGE IN HEALTH CARE IS HAPPENING NOW

The industry is changing—and so is AHP. As the world and industry change, so do your needs.

This year’s event is super-charged with change-embracing and change-affecting tools to help you maximize your impact

on your organization, program and community in today’s philanthropic environment.

Benefit more from: 40+ diverse sessions amplifying best practices,

trends, strategies • • •

Inspirational keynote speakers + idea-sparking programming

• • •Targeted pre-conference workshops

• • •Relationship-building and networking within

AHP’s welcoming community

Join the best & brightest in health care fundraising to:

www.ahp.org/annual2013

AHP ANNUAL INTERNATIONAL CONFERENCE

TORONTO, ONTARIO OCTOBER 2-5, 2013

engage • evolve • elevate

AHP ANNUAL INTERNATIONAL CONFERENCE • 1

SCHEDULE AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1SESSIONS AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2KEYNOTE SPEAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4CONFERENCE WORKSHOPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6EDUCATION SESSIONS BY DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7IDEA LABS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15NETWORKING & HIGHLIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16CONFERENCE ADVISORY COUNCIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17HOTEL & TRAVEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18REGISTRATION FEES & POLICIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

WEDNESDAY, OCTOBER 28:00 AM – 4:00 PM Deep-Dive Workshops: AHP Advanced Course, AHP Development Primer10:30 AM – 3:30 PM Deep-Dive Workshop: Best Practices under HIPAA1:00 – 5:00 PM Deep-Dive Workshop: Board Development for CDOs5:45 – 6:30 PM Newcomer Reception5:30 – 6:30 PM Certification Reception6:30 – 8:00 PM Opening Networking Reception with Exhibitors & Sponsors

THURSDAY, OCTOBER 3 7:45 – 8:45 AM Networking Breakfasts9:00 – 10:15 AM Opening Keynote, Board & Fellows Presented10:15 – 11:00 AM Break with Exhibitors11:00 AM – 12:15 PM Listen & Learn Breakout Sessions12:15 – 1:15 PM Lunch with Exhibitors1:15 – 2:30 PM Listen & Learn Breakout Sessions2:30 – 3:15 PM Break with Exhibitors3:30 – 4:45 PM Compelling Conversations

FRIDAY, OCTOBER 4 8:00 – 9:00 AM Idea Exchange Breakfast9:00 – 10:15 AM Listen & Learn Breakout Sessions10:15 – 10:45 AM Break with Exhibitors10:45 AM – 12:00 PM Listen & Learn Breakout Sessions12:00 – 1:45 PM Compelling Conversation & Si Seymour Award Luncheon1:45 – 2:15 PM Dessert with Exhibitors2:15 – 3:30 PM Listen & Learn Breakout Sessions2:15 – 5:00 PM Idea Lab: Interactive Session3:45 – 5:00 PM Listen & Learn Breakout Sessions

SATURDAY, OCTOBER 5 Breakfast on Own9:00 – 10:15 AM Listen & Learn Breakout Sessions10:30 – 11:45 AM Listen & Learn Breakout Sessions9:00 – 11:45 AM Idea Labs: Interactive Sessions

2013 ahp international conference

Table of Contents

Schedule at a Glance

2 • ASSOCIATION FOR HEALTHCARE PHILANTHROPY

sessions at a glance by topic

Strategic Talent Management: Recruiting and Retaining the Best and Brightest Friday, October 4 9:00 – 10:15 AMAscension to Leadership Friday, October 4 10:45 AM – 12:00 PMThe Focused Leader: Managing Your Time and Attention @ the Speed of Thought! Saturday, October 5 9:00 – 11:45 AM

Career Development

Leadership and Management

Current and Prospective Donor Research

Emerging Trends in Health Care Philanthropy

Ethics and Accountability

Mind the Gap: How to Bridge the Divide Between Annual & Major Gift Donors Thursday, October 3 11:00 AM – 12:15 PMBuilding the All-Patient Pipeline Thursday, October 3 11:00 AM – 12:15 PMTransforming Salvation: Making the Case for Medical Research Thursday, October 3 1:15 – 2:30 PMPay No Attention to That Man Behind the Curtain Friday, October 4 2:15 – 3:30 PMFinding Your Next Major Giving Prospect Saturday, October 5 10:30 – 11:45 AM

Effective Moves Management Programs: Building, Maintaining and Monitoring Thursday, October 3 11:00 AM – 12:15 PMHIPAA Final Rule: Building a More Respectful Grateful Patient Program Friday, October 4 9:00 – 10:15 AMThe Power Process Redux Friday, October 4 9:00 – 10:15 AMInnovation and Technology Ignite Sessions Friday, October 4 9:00 – 10:15 AMThere’s No Place Like Home…For Fundraising in the Future Friday, October 4 3:45 – 5:00 PMHow to Engage Physicians as Champions for Philanthropy Friday, October 4 3:45 – 5:00 PMSmall Screens: The Big Picture Friday, October 4 3:45 – 5:00 PM

Performance Metrics: What Is and Should Be Measured – and How Thursday, October 3 1:15 – 2:30 PMHow to Talk about Foundation Finances with Your C-Suite Thursday, October 3 1:15 – 2:30 PMDefining Your Future Potential Friday, October 4 10:45 AM – 12:00 PM

Effective Moves Management Programs: Building, Maintaining and Monitoring Thursday, October 3 11:00 AM – 12:15 PMThe Pathway to a Mature, Integrated and Well Supported Planned Giving Program Thursday, October 3 11:00 AM – 12:15 PMPerformance Metrics: What Is and Should Be Measured – and How Thursday, October 3 1:15 – 2:30 PMHow to Talk about Foundation Finances with your C-Suite Thursday, October 3 1:15 – 2:30 PMFrom Distress to Success: The Role of Financial and Philanthropic Leadership in Academic Medicine

Thursday, October 3

1:15 – 2:30 PM

From 60 to 100: How to Take Your Small Shop to the Next Level Thursday, October 3 1:15 – 2:30 PMThe Power Process Redux Friday, October 4 9:00 – 10:45 AMStrategic Talent Management: Recruiting and Retaining the Best and Brightest Friday, October 4 9:00 – 10:45 AMDeveloping ROI – Conscious Philanthropy Budgets Friday, October 4 10:45 AM – 12:00 PMDefining Your Future Potential Friday, October 4 10:45 AM – 12:00 PMFiring on All Cylinders Friday, October 4 2:15 – 3:30 PM

Session Topics


AHP GUARANTEE At AHP, we know your resources are limited and budgets are tight.

We understand the decision to attend our conference is not only an investment in you and your foundation, but also an

investment in AHP. We guarantee that you will walk away with at least one tangible

new idea that can be implemented as soon as you return to the office. If, after attending

the conference, you don’t have one new idea to take back to the office, AHP will make the situation right or refund your

money. Guaranteed.

Relationship Building

Securing the Gift

Health Care Systems

Volunteer Involvement

Faculty/Staff Giving 101: “I already gave at the office!” Thursday, October 3 11:00 AM – 12:15 PMThe Donor Story: Panel Friday, October 4 10:45 AM – 12:00 PMEngaging Physicians to Advance Philanthropy Friday, October 4 2:15 – 3:30 PMMore Than Money: The Critical Importance of Donor Stewardship Friday, October 4 2:15 – 3:30 PMYes, No and Maybe: Mastering Major Gift Solicitations and Complex Donor Conversations Friday, October 4 2:15 – 5:00 PMHow to Engage Physicians as Champions for Philanthropy Friday, October 4 3:45 – 5:00 PMTransformational Giving: The Sutter Health Plan and the Brain Health Center Case Study Saturday, October 5 9:00 – 10:15 AMFinding Your Next Major Giving Prospect Saturday, October 5 10:30 – 11:45 AM

Building the All-Patient Pipeline Thursday, October 3 11:00 AM – 12:15 PMThe Pathway to a Mature, Integrated and Well Supported Planned Giving Program Thursday, October 3 11:00 AM – 12:15 PMWhat Happens When the System Leads? Thursday, October 3 11:00 AM – 12:15 PMMind the Gap: How to Bridge the Divide Between Annual & Major Gift Donors Thursday, October 3 11:00 AM – 12:15 PMMajor Gifts Case Studies Friday, October 4 9:00 – 10:15 AMVolunteer Engagement: Keeping their Eye on the Prize Friday, October 4 9:00 – 10:15 AMRaising Funds for Health Care Innovation: A Community Hospital Success Story Friday, October 4 10:45 AM – 12:00 PMEngaging Physicians to Advance Philanthropy Friday, October 4 2:15 – 3:30 PMPay No Attention to That Man Behind the Curtain Friday, October 4 2:15 – 3:30 PMYes, No and Maybe: Mastering Major Gift Solicitations and Complex Donor Conversations Friday, October 4 2:15 – 5:00 PMGrateful Patients Friday, October 4 3:45 – 5:00 PMMini Fundraising Campaigns Friday, October 4 3:45 – 5:00 PMSuccessful Clinician Engagement: Best Practices to Grow Grateful Patients and Family Referrals

Saturday, October 5

9:00 – 11:45 AM

What Happens When the System Leads? Thursday, October 3 11:00 AM – 12:15 PMEstablishing a Best Practice Employee Giving Campaign Friday, October 4 10:45 AM – 12:00 PMSystem-wide Backroom Support: Build or Buy? Saturday, October 5 9:00 – 10:15 AM

From 60 to 100: How to Take Your Small Shop to the Next Level Thursday, October 3 1:15 – 2:30 PMVolunteer Engagement: Keeping their Eye on the Prize Friday, October 4 9:00 – 10:15 AMLet’s Just Say It: Your Board Could be Better Friday, October 4 2:15 – 3:30 PM

System-wide Backroom Support: Build or Buy? Saturday, October 5 9:00 – 10:15 AMTraversing the Rainbow to the Pot of Gold: The Culture of Philanthropy in Health Care Saturday, October 5 10:30 – 11:45 AM

Leadership and Management (Continued)


READY TO GAIN EVEN MORE FROM THIS YEAR’S CONFERENCE?

Register today at www.ahp.org/annual2013

SAVE BIG: REGISTER BY AUGUST 2

THURSDAY, OCTOBER 3 9:00 – 10:15 AM

COMPELLING CONVERSATION WITH STEPHEN LEWISStephen Henry Lewis is a Canadian politician, broadcaster and diplomat. He was a politician for most of the 1970s which was followed by a career in broadcasting. In the mid-1980s, he was appointed as Canada’s United Nations ambassador.

Lewis’ work with the United Nations spanned more than two decades. After serving as ambassador he served as the deputy executive director of UNICEF at the organization’s global headquarters in New York and as the UN Secretary-General’s special envoy for HIV/AIDS in Africa .

Lewis is a Senior Fellow of the Enough Project, an organization dedicated to ending genocide and crimes against humanity . He has served as a board member on multiple boards including

the Clinton Health Access Initiative, the International AIDS Vaccine Initiative, the Stephen Lewis Foundation

and is the co-founder of AIDS-Free World . Most recently, he served as a commissioner on the

Global Commission on HIV and the Law; whose landmark report was released in 2012 .

Be inspired by Mr. Lewis and his thoughtful and innovative perspective as he discusses the state of nonprofit and the importance of philanthropy .

FRIDAY, OCTOBER 4 12:00 – 1:45 PM

COMPELLING CONVERSATION WITH KRISTA NEHERCreating Connections with Social MediaKrista Neher is a leading authority, trainer, educator, author and international speaker on Internet marketing and social media, and is CEO of Boot Camp Digital, a leading provider of social media marketing training and consulting solutions. Neher is a social media pioneer, creating one of the first successful corporate Twitter strategies and corporate blogs – long before “social media” was even a recognized term. She is the author of “Social Media Field Guide: Discover the Strategies, Tactics and Tools for Successful Social Media Marketing” and is managing director of the Institute for Social Media at Cincinnati State.

With over 88 percent of organizations now using social media, it is clear social media can drive results when used strategically . The problem is that most organizations aren’t sure where to start or how to unlock the strategic value of social media . This high energy session will show you how to build a strategic social media plan that gets real, measurable results using case studies and examples from healthcare philanthropy. Learn how social media can help drive awareness, donations, fundraising and relationships and power-up your marketing efforts!

Keynote Speakers

compelling conversationsEngage in these compelling conversations with today’s thought leaders in nonprofit, social media and health care philanthropy .


THURSDAY, OCTOBER 3 3:15 – 4:45 PM

COMPELLING CONVERSATIONS: HEALTH CARE PHILANTHROPY TODAY

The Changing Business of Health care in Canada with Nicholas Offord

As governments across the country attempt to develop new models of health care service delivery, the core constructs of the health care system are being challenged. Big changes are happening and they have big implications for health care philanthropy . This session will look at the core dynamics of health care reform, policy and philanthropy, exploring system design and funding models, project planning, community relations, public engagement, and the potential role of the private sector. What aspects of these changes do we need to understand and manage? Which issues will drive us forward, and which will put our programs at risk?

In this workshop, presenter and president of the Offord Group, Nicholas Offord, will share experiences from a prestigious career directing the fundraising efforts of some of Canada’s most philanthropically successful institutions. Prior to the creation of the Offord Group in 2005, Nicholas spent 10 years as president of Mount Sinai Hospital Foundation, where he led the hospital’s landmark Best Medicine Campaign raising over $250 million . During this time, he also spent a year on secondment to the Ontario Ministry of Health, where he primarily focused on health care reform policy .

Nicholas OffordPresidentOfford GroupToronto, ON

THURSDAY, OCTOBER 3 3:15 – 4:45 PM

COMPELLING CONVERSATIONS: HEALTH CARE PHILANTHROPY TODAY

The Changing Business of Health care in the United States with Glenn Fosdick

Where does philanthropy fit into the new direction of health care? What are chief executive officers, boards and politicians seeing on the horizon as the future of health care in the United States? Do we, as fundraisers, understand the implications? And what does it mean for us? During this session, industry leaders will discuss the macro changes in health care and its future, sharing insights into what that means for the future of health care philanthropy .

Glenn Fosdick has a distinguished career in hospital/health system administration spanning more than 35 years. He was appointed president and chief executive officer of The Nebraska Medical Center on August 1, 2001 . He received his master’s of health services administration in hospital administration from the University of Michigan-Ann Arbor. He is a Fellow of the American College of Healthcare Executives (ACHE) and was appointed ACHE Regent for Nebraska for 2009-2012. Fosdick is president of the Nebraska Medical Center Board of Directors, member of the Clarkson College Board of Directors in Omaha, a member and past president of the Nebraska Hospital Association, and currently serves as senior associate dean at the University of Nebraska College of Medicine in Omaha .

Randall Hallett, CFRE, JD, MBA, BS (moderator)Executive Director, DevelopmentThe Nebraska Medical CenterOmaha, NE

Glenn A. Fosdick, FACHEPresident and Chief Executive OfficerThe Nebraska Medical CenterOmaha, NE

Keynote Speakers

I thoroughly enjoyed the Compelling Conversations. The conversations that started were carried throughout the Conference and will go back to the office.”


8:00 AM – 4:00 PM

THE ADVANCED COURSE IN HEALTH CARE FUNDRAISING

Specially designed for development pros with 5+ years experience

The AHP Advanced Course is a one-day, intensive program that provides a quick and comprehensive overview of fundraising principles for health care development professionals who have five or more years of experience in the field. The course content is organized around the CFRE exam and can assist development professionals in preparing for the CFRE or FAHP examinations. Participants review the core competencies outlined in the CFRE knowledge areas . The course fee includes the workshop, workbook and continental breakfast and lunch.

Ian M. Fraser, MBA, FAHPVice President & Senior Counsel The Fundraising NetworkKingston, ON

8:00 AM – 4:00 PM

AHP DEVELOPMENT PRIMER: A WORKSHOP ON THE FUNDAMENTALS OF HEALTH CARE DEVELOPMENTIntensive workshop for newcomers to development

This fast-paced, one-day, fundamental workshop is designed for those who are new to the profession . This introductory workshop reviews major areas of development, including: major, planned, and annual giving; capital campaigns; policies; finance; marketing; and many other topics.

The workshop is highly recommended for those new to development, support staff and board members. It’s a must to gain a broad understanding of health care development . The course fee includes the all-day workshop, the comprehensive Primer CD and notes with valuable resources and continental breakfast and lunch.

Penny P. Cowden, FAHP, CFREExecutive Director Inova Loudon Hospital Foundation Leesburg, VA

10:30 AM – 3:30 PM

BEST PRACTICES UNDER HIPAA: UNDERSTANDING THE U .S . PRIVACY REGULATION AND HOW TO ACHIEVE FUNDRAISING SUCCESSA deep-dive into the impact of the latest HIPAA regulations

Looking for practical guidelines on how to achieve fundraising success while staying in compliance with the Health Insurance Portability and Accountability Act (HIPAA)? The regulations surrounding patient privacy can be confusing. Whether you have a firmly established grateful patient program or you are just building one, this workshop will give you information you need to support your programs while working with your team, board, volunteers, technology officers and privacy officers. Registration includes a copy of Fundraising Under HIPAA, AHP Research to Practice Guide, a $45 value.

Part I: 10:30 AM – 12:00 PM The first session reviews the regulations, outlines exactly what is covered in the rule and identifies areas that are open for interpretation. We will review the Notice of Privacy Practices, protected health information and the Minimum Necessary Standard, opt-out provisions, filtering data and vendors and business associate agreements .

Part 2: 1:30 – 3:30 PM In the second session, a panel of AHP member development executives and their compliance officers will discuss compliance risk tolerance and best practices based on real-life scenarios for fundraising under HIPAA .

Sidney C. Mallory, FAHPPrincipal Henderson Mallory PartnersAustin, TX

1:00 – 5:00 PM

EXPLORING BOARD STRATEGIES: CHIEF DEVELOPMENT OFFICERS AND BOARD RELATIONSA chief development officer’s success can be intrinsically connected to the engagement and motivation of the foundation’s board of directors. Meaningful engagement and the right strategies are crucial . This session addresses the most effective activities to nurture strong partnerships; and to sustain board involvement, to cultivate their leadership, and increase their commitment to give and solicit funds . Roll up your sleeves and dive into a discussion with your peers on what has worked, what hasn’t and how to move forward . The expert facilitator will share thoughtful insights to stimulate conversations and participants will walk away with new ideas and renewed strategic perspective.

Requirement: Participants must be chief development officers and be the primary liaison for their foundation board.

Michela M. Perrone, Ph.D. (Facilitator)President MMP Associates Washington, DC

deep-dive workshopsWant to dive into content with industry experts and colleagues? Choose a pre-conference workshop that will help elevate your experience and program. Additional fees apply. See page 21.

Wednesday, October 2, 2013

Updated in 2013

For CDOs Only


11:00 AM – 12:15 PM

FACULTY/STAFF GIVING 101: “I ALREADY GAVE AT THE OFFICE!” How do we encourage faculty and staff, who often feel underpaid and underappreciated, to support our institutions? Learn first-hand how the faculty and staff of Drexel University College of Medicine grew from 8 to 14 to 22 to 41 percent faculty and staff participation. This workshop will discuss the necessary factors that ensure success, collateral examples, volunteer recruitment and training tactics and metrics for reporting and analysis. Turn those “artful dodge” excuses into donations that strengthen community spirit and camaraderie with a toolkit of tried and true techniques .

Leah J. CianfraniDirector, Annual FundDrexel University College of MedicinePhiladelphia, PA

BUILDING THE ALL-PATIENT PIPELINEDiscover how to develop a successful grateful patient program. Learn how to grow your fundraising program to include outpatients and donor prospects from other care areas .

THE PATHWAY TO A MATURE, INTEGRATED AND WELL-SUPPORTED PLANNED GIVING PROGRAMIn spite of various studies that indicate the importance of planned gifts as a growing source of financial support, this area of fundraising practice is often underdeveloped or marginalized, frequently due to short-sighted and “silo” development operations. With 50+ combined years experience in planned giving, presenters will share their understanding of what it takes to build and sustain a more mature planned giving program . This workshop will address organizational expectations and preparedness, professional competence, the engagement of various constituencies, program integration, accountability practices, reporting standards and the culture of legacy giving . Indicators of a planned giving program destined for long-term success will also be shared.

Lorraine Del PradoSenior Director of Development Seattle Children’s Hospital FoundationSeattle, WA

Ian M. Fraser, MBA, FAHPVice President & Senior CounselThe Fundraising NetworkKingston, ON

EFFECTIVE MOVES MANAGEMENT PROGRAMS: BUILDING, MAINTAINING AND MONITORINGMoves management programs are at the core of every successful development program . Building , maintaining and monitoring the right program for your office presents a significant challenge. This session will not only explore the underlying philosophy of moves management, but also provide tools for building your own program (meeting format, system requirements, reporting). A case study and best practices will help you assess your own program and develop a moves management effort that enables stronger discovery, cultivation and solicitation results.

Mark MarshallHealthcare Practice LeaderBentz Whaley FlessnerMinneapolis, MN

Jan W. WoodExecutive DirectorAnne Arundel Medical Center FoundationAnnapolis, MD

WHAT HAPPENS WHEN THE SYSTEM LEADS?This presentation explores the impact on a “local foundation” when its system fully commits itself to radically improving the entire philanthropic enterprise. This commitment demands material and permanent changes to professional vocabulary, thought processes, and strategic behavior that extend to all professional staff, board members and business systems.

Douglas A. Dillon, CFREPresidentCatholic Health Initiatives Foundation Colorado Springs, CO

Thursday, October 3, 2013

listen & learn breakout sessionsChoose the education you need. No need to pre-register for sessions!


OUR COMMUNITY WILL MOVE YOU

The welcoming community of health care fundraising professionals is like no other. AHP members are open, helpful

and incredibly creative. Share ideas, resources, best practices and benchmarks with

colleagues to learn above and beyond the scheduled programming.

MIND THE GAP: HOW TO BRIDGE THE DIVIDE BETWEEN ANNUAL & MAJOR GIFT DONORSMid-level giving has long been considered an area of opportunity for charitable organizations. And yet, few have managed to maximize on the opportunity. Attracting mid-level gifts is not simply a matter of asking donors to give more . If it were that simple, there would be countless examples of successful mid-level giving programs . For most organizations, they have large numbers of donors at the bottom of the their giving pyramid who give through the annual fund and a cadre of donors at the top who make major gifts…and few, if any, donors in between. As a result, smart organizations are turning their attention to this overlooked group and creating formalized mid-level or Bridge DonorTM Programs that focus on growing the number of donors in the gift space between annual and major gifts. Join the presenters as they share the latest information and thinking on mid-level giving and how to create a sustainable program to attract this type of support.

Nicole NakoneshnyVice PresidentKCIToronto, ON

Daryl SilzerSenior Director—Annual GivingAlberta Cancer FoundationEdmonton, AB

1:15 PM – 2:30 PM

HOW TO TALK ABOUT FOUNDATION FINANCES WITH YOUR C-SUITENonprofit health care fundraisers, while highly skilled at securing philanthropic support for their organizations, often times do not have the depth of experience required to effectively communicate with

the hospital C-suite about foundation finances and the impact that philanthropy has on the organization as a whole. Having hospital leadership embrace philanthropy as a critical path to achieving the mission of the organization is more important than ever. This presentation will focus on ideas and tips on how to talk about foundation finances with the hospital C-suite.

Diane Abraham, Ph.D., CFREPresident Dignity Health FoundationEast Valley FoundationChandler, AZ

Kelli Smith, CFREDirector Foundation Operations & SystemsSt Joseph’s Foundation—Barrow Neurological FoundationPhoenix, AZ

FROM DISTRESS TO SUCCESS: THE ROLE OF FINANCIAL AND PHILANTHROPIC LEADERSHIP IN ACADEMIC MEDICINEUsing Baylor College of Medicine’s ongoing financial turnaround as a case study, we’ll discuss the revenue stream challenges of academic medical centers, the importance of mission-based budgeting and the critical need to align philanthropy with the strategic priorities of the institution.

Kirsten SchachterExecutive Director of DevelopmentBaylor College of MedicineHouston, TX

Kimberly C. David, MBA, CPASenior Vice President and Chief Financial Officer Baylor College of Medicine Houston, TX

PERFORMANCE METRICS: WHAT IS AND SHOULD BE MEASURED AND HOWRepresentatives from Penn Medicine Development & Alumni Relations will share their own key findings in setting appropriate metrics for gift officers to evaluate success. Beyond dollar goals, what are the right metrics to drive the right fundraising results? How do you create—and put into practice—a system that will grow with your organization? How can performance evaluation help improve a gift officer’s productivity? The discussion will feature multiple perspectives, including a manager’s view, the vantage point of a major gifts officer, and an outlook from the implementation side: the director responsible for system development, reporting and training.

Kim F. V. GrubeSenior Executive Director of Development & Alumni RelationsPenn MedicinePhiladelphia, PA

Sarah E. EvansAssociate Director of DevelopmentAbramson Cancer Center and University of Pennsylvania Health System, Penn MedicinePhiladelphia, PA

Jessica L. RamseyDirector of Leadership and Strategic InitiativesPenn MedicinePhiladelphia, PA


Thursday, October 3, 2013


DESIGN YOUR OWN, PERSONALIZED

EDUCATIONAL EXPERIENCE

At the 2013 AHP Annual International Conference, there is something for

everyone. With diverse programming and workshops to add on to your

conference, you can truly customize your learning experience.

FROM 60 TO 100: HOW TO TAKE YOUR SMALL SHOP TO THE NEXT LEVEL Small shops can accomplish big things! Learn how to move your small shop from annual giving to major gifts and planned giving . Take your fundraising capacity to the next level by working with your board to make strategic investments that will result in significant payoffs. This workshop is suitable for staff and volunteers of foundations with up to five employees.

Jory Pritchard-Kerr, FAHP, CFREExecutive DirectorCollingwood General & Marine Hospital FoundationCollingwood, ON

TRANSFORMING SALVATION: MAKING THE CASE FOR MEDICAL RESEARCHRaising funds for medical research is often viewed as being a greater challenge

than generating support for clinical care . Whereas clinical programs deliver immediate benefits to patients, medical research offers a sometimes vague future promise that can be hard to articulate, harder to grasp and even harder to fund. This session will focus on effective strategies from SickKids Foundation to optimize fundraising efforts for medical research. Session participants will learn how SickKids actively shapes research priorities with the hospital before they are brought to market, and also learn the key principles of structuring the research case that have supported SickKids Foundation’s last three years of successive record-breaking results of raising $100+ million.

Grant Stirling, Ph.D.Vice PresidentSickKids FoundationToronto, ON

Friday, October 4, 2013

9:00 AM – 10:15 AM

VOLUNTEER ENGAGEMENT: KEEPING THEIR EYE ON THE PRIZEThis session will explore ideas to engage volunteers in meaningful ways . Strategies that result in volunteers giving and getting new dollars and donors will be discussed. Board, grateful patient and family engagement volunteer programs, and ways to build support for existing programs through giving societies and concierge services will also be explored. Learn the role of development staff and executives in engaging and supporting effective fundraising volunteers . This session is meant to set the stage for participants to share meaningful strategies to engage volunteers .

Julie E. Cox, FAHP, CFREVice President of DevelopmentLifeBridge HealthBaltimore, MD

Richard P. Bragga, FAHP, CFRESenior ConsultantCorporate Developmint Richmond, VA

THE POWER PROCESS REDUXDon’t work harder – work smarter! As a follow up to last year’s popular session, learn how Resurrection Development Foundation has become a process driven, metric measured organization by applying LEAN Six Sigma principles and concepts from Malcolm Gladwell’s popular book, The Tipping Point. Come with questions and discover how to apply the Power of Process, so you too can streamline operations and increase fundraising with your current resources .

Amy G. DayVice PresidentResurrection Development FoundationChicago, IL

Steven A. ReedPresidentMarketing Partners, Inc.Winter Park, FL

Moira A. McGinleySenior Director of DevelopmentResurrection Development FoundationChicago, IL


HIPAA FINAL RULE: BUILDING A MORE RESPECTFUL GRATEFUL PATIENT PROGRAMDiscover how one health system responded to the HIPAA Final Rule changes with enthusiasm and quick action, successfully modifying business practices, educating administrators and clinicians and building greater respect for patient privacy into their philanthropy operation.

Bruce A. Bartoo, CFRESenior Vice President, PhilanthropyMedStar HealthColumbia, MD

INNOVATION AND TECHNOLOGY IGNITE SESSIONSGet a quick taste of great ideas on a variety of subjects related to innovation and technology in health care philanthropy . Ignite presenters share personal and professional passions in a quick, fun, energetic, non-stop format using a limited number of slides in five minutes. Make an emotional connection with peers and learn funny, poignant takeaways to help with your job and improve use of technology in your shop today!

STRATEGIC TALENT MANAGEMENT: RECRUITING AND RETAINING THE BEST AND BRIGHTESTMany institutions, especially larger universities, have long been in the business of strategic talent management of their fundraisers . However, the process of building your internal talent to meet your business needs remains relatively new for many hospital development offices. As competition increases to recruit and retain the best and brightest in fundraising departments, are we doing all we can to develop the talent on staff? This session will present an overview of key components of a comprehensive talent management program and useful shop tools .

Betsy RigbyDirector of DevelopmentPartners HealthCare System, Inc . Boston, MA

MAJOR GIFTS CASE STUDIESWith very different fundraising histories, SickKids Foundation and the Centre for Addiction and Mental Health (CAMH) Foundation share at least one thing in common – the ability to raise truly extraordinary gifts to transform the lives of the people they serve locally, nationally and internationally. Join us as we hear from two respected leaders who will share their expertise on how they’ve helped build relationships that have enabled transformational major gift investments at these two internationally recognized institutions.

Darrell L. Gregersen, FAHPPresident and Chief Executive OfficerCenter for Addiction & Mental Health Foundation—CAMHToronto, ON

Ted GarrardPresident and Chief Executive OfficerSick Kids FoundationToronto, ON

10:45 AM – 12:00 PM

THE DONOR STORY: PANELGiving can be looked at as generational. Parents give to their children who in turn give to their own like a passing of the torch. This may also be said about major gift philanthropy. Our donor panel will provide insights and perspectives into what inspires, motivates and directs major gift philanthropy throughout the generations.

David Young, MDManaging PartnerActium Capital AdvisorsToronto, ON

Additional Panelists TBA

DEVELOPING ROI-CONSCIOUS PHILANTHROPY BUDGETS This session will discuss how organizations can prepare budgets to align with organizational strategy. Learn how to set aggressive goals for fundraising targets, showcase expenses relative to the cost-to-raise-a-dollar and address the investments needed to grow a philanthropic program .

Nancy BussaniVice President of PhilanthropyDignity Health FoundationSan Francisco, CA




ESTABLISHING A BEST PRACTICE EMPLOYEE GIVING CAMPAIGNThe Henry Ford Health System journey from $300,000 to over $3 million annually is a complex story. This case study will look at all of the tactics and tools that were used on the journey to growth and will provide real experiences and suggestions to help guide a new program or give your current program a lift.

Mary Jane VogtDirector Annual GivingHenry Ford Health SystemsDetroit, MI

Dana L. CassonVice President, PhilanthropyMedStar National Rehabilitation NetworkWashington, DC

DEFINING YOUR FUTURE POTENTIALGoal setting for fundraising programs can be an ambiguous and nerve-wracking undertaking. Defining challenging and achievable goals is easier said than done, yet these declarations set the tone for success in years to come. This interactive discussion of the Advocate Charitable Foundation’s Capacity and Growth Study will address the successfully applied quantitative and qualitative analysis used to define long-term fundraising objectives with confidence and the planning steps paving the way to future success .

Travis CarleyCorporate Vice PresidentCCSChicago, IL

Randy A. Varju, MBA, FAHP, CFRECDO and Foundation PresidentAdvocate Health CarePark Ridge, IL

RAISING FUNDS FOR HEALTH CARE INNOVATION: A COMMUNITY HOSPITAL SUCCESS STORYHealth care delivery systems are transforming as never before. The systems surviving and thriving in this environment are those that have embraced innovation. Development shops are being asked to help meet the needs of the future, but what is innovation? Can funds be raised for an undefined future? Can innovation be made tangible and compelling for our donors? How can complex health care challenges and solutions be communicated to lay donor audiences? Learn how one community hospital successfully made health care transformation and innovation its key major gift fundraising strategy. Learn what works, what doesn’t and what this will mean for venture philanthropy in your organization.

Julia C. AbedianPresidentColumbus Regional Hospital FoundationColumbus, IN

ASCENSION TO LEADERSHIPIn this workshop, two dynamic leaders in health care philanthropy discuss their career paths and how they each came to lead one of today’s premier health care organizations. Join them for an engaging and interactive discussion about how they began their journeys, created and embraced opportunities, sought out challenges and how each sees their role in the future of health care philanthropy .

Armando Chardiet Chairman of Institutional Relations and Development Cleveland ClinicCleveland, OH

L. Alayne MetrickPresident St. Michael’s FoundationToronto, ON

2:15 – 3:30 PM

ENGAGING PHYSICIANS TO ADVANCE PHILANTHROPYThis presentation will discuss factors critical for successfully engaging physicians and faculty members in the philanthropic process within an academic medical institution. It will explore innovative ways to collaborate with these engaged partners to increase referrals, expand funding and advance the hospital’s mission .

Mara McClellanSenior Major Gift OfficerCincinnati Children’s Hospital Medical CenterCincinnati, OH

PAY NO ATTENTION TO THAT MAN BEHIND THE CURTAINAt Children’s Mercy Hospital in Kansas City, that man behind the curtain is a data analyst. This presentation will explore some of the key lessons learned on the journey to incorporate data-driven decision making into the annual giving program . Learn how the science of analytics adds value to the art of annual fundraising .

David LoganDirector of Annual Programs and AnalyticsChildren’s Mercy Hospital Kansas City, MO

Bill RiekAssistant Director of Annual Programs and AnalyticsChildren’s Mercy Hospital Kansas City, MO

Attending the AHP Annual Conference last year was a wonderful experience! I came away with so many new ideas, new friends and a renewed sense of purpose for being in this field of work.”

Get MORE at the 2013 AHP International

ConferenceExciting, energized and empowering—

this year’s conference is designed to give you MORE. From sessions and content to opportunities to network, the 2013 AHP

Annual International Conference will be packed with program-empowering ideas

and community-benefitting knowledge.



FIRING ON ALL CYLINDERSAre your goals getting larger and your resources getting tighter? Is your staff feeling stretched too thinly? Do you feel like you continually have to balance every aspect of your development shop? You’re not alone . This session is designed to demonstrate how to prioritize the needs placed on your development office, how to look at the multiple opportunities you face and decide where to focus your limited time and resources. Over the past 18 years, Jay Bucher has grown the Lancaster General Hospital’s development program into a well-run, highly productive program of annual, major and planned giving, special events, and grant writing, and even managing multiple successful capital campaigns – all while facing limited budgets amidst the challenges of rural Pennsylvania’s economy .

Jay R. BucherPresidentLancaster General Health FoundationLancaster, PA

LET’S JUST SAY IT: YOUR BOARD COULD BE BETTER You already know an engaged board of directors significantly enhances the performance of a philanthropy program . Yet, most development executives admit their board is just not cutting it. That’s why it’s time for a change. This session takes a tough love approach to board management and looks at specific, actionable ways to improve the selection, engagement and accountability of board members. Leave with the tools and inspiration to take your board from acceptable to unstoppable.

Betsy Chapin Taylor, FAHP, CFREPrincipalThird Sector StrategyLookout Mountain, TN

MORE THAN MONEY: THE CRITICAL IMPORTANCE OF DONOR STEWARDSHIP Organizational leadership looks to philanthropy professionals to bring in charitable gifts. The process of development is sometimes interrupted with the importance of “getting the gift” in the short run, rather than the long-term benefit of relationship building and stewardship. This session will examine the often slighted function of stewardship in the comprehensive development program .

Denise Pope, CFREExecutive Vice President/Chief Philanthropy OfficerTidewell HospiceSarasota, FL

2:15 – 5:00 PM

Idea LabYES, NO AND MAYBE: MASTERING MAJOR GIFT SOLICITATIONS AND COMPLEX DONOR CONVERSATIONS Know your mission . Know your donor . Know your strategy . Now learn how to toss the script aside and think on your feet when the conversation doesn’t go as planned. This interactive session utilizes role play scenarios that will encourage you to explore new approaches to tough donor situations.

Greg Alcock, MSSenior Director for Fund DevelopmentWestchester Medical Center FoundationValhalla, NY

3:45 – 5:00 PM

HOW TO ENGAGE PHYSICIANS AS CHAMPIONS FOR PHILANTHROPYWe know that patients give back because of gratitude for the care received at our hospitals . Yet, engaging physicians to partner with development to identify and introduce grateful patients has always proven difficult. With the release of the Final Rule on HIPAA, physicians can now be more engaged than ever in our work. Are you maximizing your opportunity for partnership? This session will demonstrate how Georgia Regents Medical Center built a physician engagement program that has identified, recruited and trained more than 50 physicians to be champions in philanthropy, resulting in more grateful patient referrals, more gifts and more dollars raised.

Ralph W. Alee, CFREAssociate Vice President of Major GiftsGeorgia Health Sciences UniversityAugusta, GA



GRATEFUL PATIENTSGrateful patients have long been considered a primary source of philanthropy for hospitals and academic medical centers; virtually all have some form of a grateful patient program. While budgetary and other considerations may dictate each institution’s approach, the end goal remains: gift revenue, both short and long-term . NYU Langone Medical Center has developed a program providing both short and long-term successes .

Grace Y. KoExecutive Director of CampaignNYU Langone Medical CenterNew York, NY

Colby CollierExecutive DirectorNYU Langone Medical CenterNew York, NY

MINI FUNDRAISING CAMPAIGNSBy modifying traditional campaign elements, a mini-campaign allows fundraisers to plan and execute smaller, more targeted campaigns which focus on smaller groups of donors and potential patient donors. Learn about mini-campaign best practices, weighing your strategic options and utilizing physicians and volunteers in creating a successful mini-campaign .

Kevin DugganPresident and Chief Executive OfficerMercy FoundationRancho Cordova, CA

SMALL SCREENS: THE BIG PICTURETexas Children’s Office of Development has always used videos to help tell the hospital’s story . Ongoing advances in technology are providing opportunities to improve and enhance the use of this dynamic medium to reach an even wider audience . We will discuss our challenges, solutions and results while sharing some of Texas Children’s newest videos.

Stacey CookDirector, DevelopmentTexas Children’s HospitalHouston, TX

Michael CothranManager, DevelopmentTexas Children’s Hospital Houston, TX

THERE’S NO PLACE LIKE HOME… FOR FUNDRAISING IN THE FUTUREThere’s a dramatic change happening in health care. Policy, reimbursement and consumer preference are all shifting from the acute care setting in favor of home health and community-based care. This presents an unprecedented opportunity for stand-alone home health care and hospice organizations, as well as hospitals and health care systems with their own programs, to enhance the fundraising approaches around these models of care . This session will present the findings of a national survey of home health and hospice providers about their fundraising programs in an effort to identify best practices and high performers in this increasingly important sector of the health care industry .

Bridget Murphy, CFREChief Philanthropy OfficerVisiting Nurse Association Health GroupRed Bank, NJ

Betsy Cross, CFREDirector of DevelopmentVNA of NatickNatick, MA

Daniel JohnsonDevelopment CoordinatorSutter VNA & HospiceSan Francisco, CA

Stacey WestonVice President of DevelopmentVisiting Nurse Service of New YorkNew York, NY

As a newcomer to the AHP Conference, I found the conference offered new knowledge, innovative ideas, and an encouraging environment. AHP exceeded my expectations!”


Saturday, October 5, 2013

9:00 – 10:15 AM

SYSTEM-WIDE BACKROOM SUPPORT: BUILD OR BUY?The decision to provide system-wide “backroom support” to multiple development programs makes eminent sense. Yet the implementation of that support is fraught with a universe of unintended consequences . The design of organizational structure and work-flow presents certain challenges; however the deepest challenges surround the complexities of human nature, different organizational cultures and disparate expectations. This program explores the lessons learned over two decades by a seventy-foundation system that is spread over twenty states and all four time zones. The discussion will also expose participants to “Build-or-Buy” analysis.

Joseph V. MaloneyPresident and Chief Executive OfficerCatholic Health Initiatives FoundationColorado Springs, CO

TRANSFORMATIONAL GIVING: THE SUTTER HEALTH PLAN AND THE BRAIN HEALTH CENTER CASE STUDYAn anonymous patient donates $20 million endowment and $1 million start-up gifts to create a Brain Health Center lead by his physician. The relationship between physician and family was key, carefully guided by the development officer in partnership with hospital leadership and strategy business development staff. This session interactively examines what a transformational gift is, what an effective physician and development officer team looks like and how to develop and implement a transformational giving strategy across a system of 24 medical centers .

Mark KimbellPresident California Pacific Medical Center Foundation, a Sutter Health AffiliateSan Francisco, CA

Charles M. WaitVice President of Funds DevelopmentSutter HealthSacramento, CA

David MadsonDirector of DevelopmentCalifornia Pacific Medical Center Neurosciences and TransplantationSan Francisco, CA

10:30 – 11:45 AM

FINDING YOUR NEXT MAJOR GIVING PROSPECTAre you in the groove engaging, cultivating and stewarding your top prospects? Or, do you wonder if that groove is more of a rut, given that you haven’t really connected with anyone beyond those golden top prospects? How do you figure out who is the next major donor on your prospect list? This session dives into the deep end of the prospect pool to help participants determine the next potential major donor prospect.

Christine McKernanSenior Development OfficerLondon Health Sciences FoundationLondon, ON

TRAVERSING THE RAINBOW TO THE POT OF GOLD: THE CULTURE OF PHILANTHROPY IN HEALTH CAREHealth care institutions create the environment and platform for philanthropy – not the fundraising program. And they are most often the largest and most complex nonprofit institutions in a community or region. And creating and sustaining a culture of philanthropy is a journey that never ends . This session will cover all aspects of that journey – strategic planning, institutional relationships, engaging allies, defining philanthropy as investment, delivering impact, and developing the tools and resources to traverse the rainbow to the pot of gold .

William S. LittlejohnChief Executive Officer and Senior Vice PresidentSharp HealthCare FoundationSan Diego, CA



READY TO GAIN EVEN MORE FROM THIS YEAR’S CONFERENCE?

Register today at www.ahp.org/annual2013

SAVE BIG: REGISTER BY AUGUST 2

idea labsThese longer sessions will allow speakers to dig deeper into this popular session topics and give more time for interactive discussions.

Saturday, October 5, 2013

Idea Lab

9:00 – 11:45 AM

SUCCESSFUL CLINICIAN ENGAGEMENT: BEST PRACTICES TO GROW GRATEFUL PATIENT AND FAMILY REFERRALSThis session will highlight how numerous health care philanthropy programs have used education, inspiration and motivation to engage physicians and nurses, recruiting them to become philanthropy champions who consistently partner with their institutional philanthropy team. From the use of video vignettes to partnering with physician and nurse executives, this special double session will dive into best practices related to fundraising from grateful patients and families.

Bruce A. Bartoo, CFRESenior Vice President, PhilanthropyMedStar HealthColumbia, MD

Sarah Fawcett-Lee, CFREVice President, Philanthropy and Baltimore Region Vice PresidentMedStar Union Memorial HospitalBaltimore, MD

THE FOCUSED LEADER: MANAGING YOUR TIME AND ATTENTION @ THE SPEED OF THOUGHT!Have you ever heard yourself or a colleague say—“I was so busy all day, but I don’t think I got anything done!”? Do you painstakingly linger over emails, trying to answer each one before you can actually start working? How many times have you started a task, only to lose track of it in order to take a call, respond to an email or answer a text? The amount of distractions we have in today’s high-tech world is overwhelming, and the result is what time management expert Pam Vaccaro calls “Focus Deficit Disorder.” In this program you will learn the qualities of a Focused Leader: how to establish focus on your priorities; implementing a process for a focused day; and maintaining focus in your communication, emails, meetings, and even in balancing your life. Also, learn seven ways to say “no” and still feel like a decent development professional!

Pam Vaccaro, MA, CSPChief Executive OfficerDesigns on TimeSt . Louis, MO

Being at the largest event for health care development professionals is quite beneficial. I’ve met colleagues with the same challenges and innovative approaches.”


WEDNESDAY, OCTOBER 2 5:45 – 6:30 PM

NEWCOMER’S RECEPTIONAre you a newcomer to the AHP Annual International Conference or a new member of AHP? If so, don’t miss this networking reception where you can meet with colleagues and leadership and learn how AHP can help you advance your career . It’s a must for the firs-time attendees!


CERTIFICATION RECOGNITION RECEPTIONAre you certified — CFRE or FAHP? Join this networking reception to celebrate your certification! Mingle with other conference attendees who earned their professional certification, find out how you can get involved in AHP and learn about the importance of your credentials. Also meet AHP’s newest Fellows .


OPENING NETWORKING RECEPTION WITH EXHIBITORS & SPONSORSThis not-to-be-missed welcome reception is a fun kick-off to the conference and an opportunity for attendees to meet and reconnect with AHP colleagues and the generous industry partners that provide goods, services and support . Start the conference off right with this vibrant networking time!

THURSDAY, OCTOBER 3 7:45 – 8:45 AM

NETWORKING BREAKFASTThe AHP membership is a unique group of generous networkers who share information and strategies . Find colleagues with something in common and fuel up before the conference sessions begin.

AHP Awards & Recognition ProgramsTHURSDAY, OCTOBER 3 9:00 – 10:15 AM

2013 FELLOWS PRESENTATION AT THE OPENING SESSIONDuring the opening session, celebrate the 2013 AHP Fellows class as they receive their medallions and are inducted by their mentors.

FRIDAY, OCTOBER 4 12:00 – 1:45 PM

2013 AHP SI SEYMOUR AWARD & JOURNAL AWARDSJoin your friends and colleagues at this special luncheon to honor the winner of the 2013 Si Seymour Award, the Association for Healthcare Philanthropy’s highest honor . The Si Seymour Award is presented to an AHP member who has shown outstanding leadership in philanthropy, their community and AHP. Awards also will be presented to winners of the Healthcare Philanthropy Journal Awards.

Info ExchangeFRIDAY, OCTOBER 4 8:00 – 9:00 AM

IDEA EXCHANGE BREAKFASTWalk away with helpful tips at the idea exchange breakfast! Join your colleagues at an interactive, small discussion group to exchange techniques, discuss challenges, and share ideas . Topics will include: annual giving, capital campaigns, direct mail, employee giving, managing a small shop, special events, and many others .

networking & highlights

Welcoming Social Events & Networking Opportunities


conference advisory council

CHAIRKristin L. Hughes, CFREVice President, Major GiftsAnn & Robert H. Lurie Children’s Hospital of Chicago FoundationChicago, IL

VICE CHAIRMitze S. Mourinho, CFREVice President, Development St. Michael’s Hospital FoundationToronto, ON

EDUCATION COMMITTEE MEMBERSBruce A. Bartoo, CFRESenior Vice President, PhilanthropyMedStar HealthColumbia, MD

Christopher ClarkDirector of DevelopmentOffice of Development and AdvancementBaylor College of MedicineHouston, Texas

Randall Hallett, CFRE, JD, MBA, BSExecutive Director of DevelopmentThe Nebraska Medical CenterOmaha, NE

Susan Mullin, CFREVice President PhilanthropyCenter for Addiction & Mental Health FoundationToronto, ON

Tamra Von SchroeckDirector of Operations & Finance, PhilanthropyDignity HealthPhoenix, AZ

Thomas F. WhiteSenior Director of Annual GivingPenn Medicine Office of Development & Alumni RelationsPhiladelphia, PA

Thanks to the industry leaders that contributed their time and expertise to the design of this educational content.

A Special Thank You!

YOUR ENTIRE TEAM CAN RECHARGE, RESET

AND BE INSPIREDThere’s something for everyone at the

2013 AHP International Conference: leaders and staff will experience an ideal setting for team building and growth. As an energizing, out-of-office experience, your entire team

will reconnect with each other, as well as recharge their commitment to

health care delivery in their communities.


ROOM RATE: $239 CAD

RESERVATION PHONE: 1-800-325-3535

RESERVATION WEBSITE: www.starwoodmeeting.com/Book/AHP13

CHECK IN: 3:00 PM

CHECK OUT: 12:00 PM

GETTING TO TORONTO Toronto lies on the shore of Lake Ontario, the easternmost of the Great Lakes . Home to more than four million people, the greater Toronto area is the cultural, entertainment and financial capital of the nation.

AIR: With more than 65 airlines operating out of Pearson International Airport (YYZ), Toronto is directly accessible from many cities around the world. If you are coming from Boston, Burlington, Chicago, Halifax, Montréal, New York, Ottawa, Québec City or Windsor, you may consider coming through Porter Airlines which arrives at Toronto City Centre Airport (YTZ).

RAIL: Toronto is served by VIA Rail, which provides connections to many Canadian cities. It is also connected to the Amtrak system through Niagara Falls, N .Y . If you travel by rail, you will arrive at Union Station, located six blocks/one-half mile from the Sheraton Centre Toronto Hotel .

TRAVEL DOCUMENT REQUIREMENTS FOR ENTRY INTO CANADA (U.S. and international attendees)

Canada has one of the most advanced customs processes in the world to provide visitors with security and ease of travel . Visitors must have valid travel documents to enter Canada to provide proof of their citizenship. Document requirements vary depending on the country you are travelling from .

U.S. RESIDENTS—VALID PASSPORT REQUIREDAmerican visitors travelling to Canada require a valid passport to re-enter the United States. For more information on travel security and border procedures, visit the U .S . Department of State . www .state .gov/travel .

INTERNATIONAL VISITORSSome attendees may be required to obtain a temporary resident visa (TRV) prior to entering Canada. For specific information on travel documents required to visit Canada from countries other than the U .S ., please refer to www .cic .gc .ca .

Please be sure to obtain all travel documents and any necessary visas well in advance of the conference, but no later than the end of August 2013 to avoid any last-minute problems that may arise.

TRANSPORTATION FROM THE AIRPORT TO THE SHERATON CENTRE TORONTOTwo easy ways of getting from Pearson International Airport to the conference hotel.

1. Taxi: By far the fastest, but also the most expensive: fixed fare, about CAD55, tax included, but excluding tip. Major credit cards are accepted . The trip will take 20-30 minutes (possibly more if travelling during peak times). You have the option of “limos” and “taxis.” A taxi is recommended; the limos are more expensive with only a marginal upgrade in car quality not worth the extra price.

2. Airport Express Bus: Airport Express is a private bus company offering door-to-door service to/from many downtown hotels—including the Sheraton Centre—directly to/from the airport . Service departs every 30 minutes, starting from 05:00 and ending at 23:00 . Fare is CAD26 .50 . Visit www.torontoairportexpress.com for reservations and more detailed information.

DRESS CODEDress code is business casual. Please note that air conditioning in the hotel can be cool, so we recommend bringing a jacket or light sweater to sessions .

WEATHERAverage high temperatures for Toronto in October are 14ºC / 57ºF and down to 4ºC / 39ºF at night.

hotel & travel informationSheraton Centre Toronto Hotel123 Queen Street West Toronto, ON M5H 2M9www .sheratontoronto .com

Make Travel Plans Today!

toronto: the destinationwww .seetorontonow .com

Toronto’s most iconic attraction is the CN Tower, the tallest free-standing structure in the western hemisphere and it now includes EdgeWalk, a thrilling hands-free walk on an outside ledge of the tower .

Visitors who want to be closer to the ground can take the scenic ferry ride to the Toronto Island, which provides a great photo opportunity of the skyline . Bike, picnic and explore the Centre Island amusement park, Centreville .

Great picnic fare can be discovered at The St. Lawrence Market, ranked by National Geographic as the world’s best food market . Try the famous peameal bacon sandwich at Carousel Bakery. Nearby, you can spend the afternoon at the Hockey Hall of Fame and get your picture taken with the Stanley Cup .

The Eaton Centre is one of Canada’s favorite places to shop . With over 200 retailers in fashion, furniture and electronics, the selection here is unbeatable. A short walk or streetcar ride from The Eaton Centre is Chinatown . It’s one of three Chinatowns in the city and borders on Kensington Market, a bohemian mix of vintage shops, funky restaurants, cafes and bars in addition to Latin American markets and food stalls.

The Distillery District is another one of Toronto’s most vibrant neighborhoods. It was Toronto’s first distillery, which produced almost half of Ontario’s total spirit production in 1871, and is now home to high-end boutiques, art galleries and restaurants . You can take a tour here or may be lucky enough to see a movie or TV show being filmed on location.

Toronto is also chock-full of family friendly activities that are educational and fun. The Ontario Science Centre offers hundreds of interactive exhibits; the Toronto Zoo showcases over 5,000 animals including gorillas and polar bears; the Royal Ontario Museum (ROM) is Canada’s largest museum of world cultures and natural history; kids can unleash their own Harry Potter in North America’s only castle, Casa Loma; and for thrills, chills and spills Canada’s Wonderland is a park featuring over 69 rides and a 20-acre water park .

NEW IN 2013 IN TORONTO!Pandamania! at the Toronto Zoo: Go wild over Da Mao and Er Shun, the Toronto Zoo’s visiting giant pandas. Thanks to top-level “Panda Diplomacy” (a joint Chinese-Canadian conservation project), the breeding duo arrives this spring for an extended stay. And what will happen if the city’s most-talked-about couple produces a baby? Pure “panda-monium.”

Mesopotamia at the ROM: Go waaay back in time and explore Mesopotamia at the Royal Ontario Museum (ROM). Discover the origins of writing, law and mathematics, as well as the earliest settlements from 10,000 BC. (June 22, 2013 to January 5, 2014.)

Out of the Box: The Rise of Sneaker Culture. Check out the coolest kicks at the Bata Shoe Museum at this exhibit celebrating the humble—and super-stylish—sneaker. (April 2013 to April 2014.)


Must See List


3 EASY WAYS TO REGISTER

ONLINE: Visit www.ahp.org/annual2013 to register at your convenience any hour

of the day.MAIL: Download the registration form

at www.ahp.org/annual2013 and send your registration and check payment by mail to

the address listed on the form.FAX: Download the registration form at www.ahp.org/annual 2013 and fax

back to 703-532-7170.

registrationEarly Bird Registration: Save up to $100 when you register by August 2, 2013.

BEST VALUE

Registration InformationMEMBERSHIPAre you a member of AHP? If you’re unsure contact AHP directly for support . Become a member today to take advantage of all the services and products you need to advance your program including: reduced conference fees, the AHP Healthcare Journal, newsletters, networking with peers, e-learning and a robust resource center. Find more information at www.ahp.org/membership.

PAYMENTAttendees may register with credit cards or by check. All fees are in U.S. dollars. If you are an issuing a check from outside the U.S. the check must be bank-issued in U.S. Funds (not handwritten).

REFUND POLICYIf you provide payment and require a charge to be reversed to use another form of payment, you will be charged a $50 administrative fee. All cancellation requests must be submitted in writing by September 6, 2013. AHP will refund the fee less a $75 administrative fee for any cancellations. No refunds will be made after September 6, 2013.

CONFERENCE FEES FOR NON-EXHIBITING CONSULTANTSIt is an AHP policy that all AHP affiliate members and prospective affiliate members (i.e., vendors and consultants) must register as an exhibitor or non-exhibiting consultant. Please note that non-exhibiting consultants are ineligible to display any marketing materials or job postings at the conference and will not have a company description listed in the Program and Exhibitor Guide. Should you prefer these benefits, exhibiting is the best registration option. Please visit www.ahp.org/exhibitadvertise for exhibit hall registration information.

MONEY BACK GUARANTEE At AHP, we know your resources are limited and budgets are tight. We understand the decision to attend our conference is not only an investment in you and your foundation, but also an investment in AHP. Therefore,

we want to maximize your investment in us! By attending the AHP 47th Annual International Conference, our promise to you is exceptional offerings and service. We guarantee that you will walk away with at least one tangible new idea that can be implemented as soon as you return to the office. If, after attending the conference, you don’t have one new idea to take back to the office, AHP will make the situation right or refund your money . Guaranteed .

HOSPITAL CEO/BOARD MEMBER SPECIAL RATEInstitutional representatives who are attending the AHP annual conference with an AHP member may attend at the member rate. You must be a hospital CEO, president, executive director, administrator, trustee, or volunteer. This offer is not available for foundation CEOs, presidents, or executive directors . Please note the name of the member with whom you are attending, on the form or online registration in order to receive the discount .

CONSENT TO USE PHOTOSRegistration and attendance at or participation in the AHP International conference constitutes an agreement by the attendee to AHP’s use and distribution of the registrant or attendee image or voice in video or photographs .

CONFIRMATIONAfter you register you will receive an electronic confirmation within ten business days. The confirmation will outline more pertinent information about the event. AHP will communicate important information leading up to the conference by email including badge information, handouts being posted online and travel information.

Registration OptionsPOWER PACKAGE REGISTRATION! Make the most of the conference, onsite and afterward, with the Power Package. This offer includes:• Full Conference Registration which includes

the newcomer’s reception, the opening reception, concurrent conference sessions and scheduled meals from October 2-5.

• Unlimited access to all recorded concurrent sessions after the event

• Reserved seating at the keynote session • Express check in during registration

DEVELOPMENT PROFESSIONAL FULL CONFERENCE REGISTRATIONFull conference registration includes the newcomer’s reception, the opening reception, concurrent conference sessions and scheduled meals from October 2-5. Pre-conference workshops require an additional fee and are not included in full conference fee.

SINGLE DAY REGISTRATION INCLUDESSingle day registration includes all sessions and meals scheduled for the day you are registered (does not apply to Wednesday, October 2).

DEEP DIVE WORKSHOPS: WEDNESDAY, OCTOBER 2Consider adding a preconference workshop to your registration! If you’re new to health care philanthropy, AHP’s renowned Development Primer is a great starting point on Wednesday, October 2. Looking to become certified? The Advanced Course in Health Care Fundraising, also on Wednesday, October 2, is a path to study for certification. The HIPAA workshop is a must for anyone wishing to gain better understanding of HIPAA rules and regulations and how they apply to fundraising . The Board Development workshop will be a high-level discussion on board management and is for Chief Development Officers and the primary board liaison only . Each of these pre-conference workshops requires a separate fee .

EXHIBIT OR SPONSOR? Visit www.ahp.org/exhibitadvertise


VISIT WWW.AHP.ORG/ANNUAL2013

TO REGISTER!

EARLY REGISTRATION (POSTMARKED BY AUG 2)

ADVANCED REGISTRATION (AUG 3 – SEPT 6)

REGULAR REGISTRATION (SEPT 7 – ONSITE)

AHP ADVANCED COURSE IN HEALTHCARE PHILANTHROPYAHP member $290 $340 $390Non-member $390 $440 $490

AHP DEVELOPMENT PRIMERAHP member $265 $315 $365Non-member $365 $415 $465

BEST PRACTICES UNDER HIPAAMember $145 $195 $245Non-member $245 $295 $345

CDO ONLY: BOARD DEVELOPMENT WORKSHOPMember $195 $245 $295Non-member $295 $345 $395




POWER PACKAGE AHP member $695 $795 $895Non-member $895 $995 $1,095

FULL CONFERENCEAHP member $595 $695 $795Non-member $795 $895 $995

SINGLE DAY AHP member $300 $350 $400Non-member $400 $450 $500




POWER PACKAGE AHP member $995 $1,095 $1,195Non-member $1,195 $1,295 $1,395

FULL CONFERENCEAHP member $895 $995 $1,095Non-member $1,095 $1,195 $1,295

SINGLE DAY CONFERENCE ATTENDANCEAHP member $450 $500 $550Non-member $550 $600 $650

Conference Fees for Consultants

registration fees

Conference Fees for Development Professionals

Deep Dive Workshops

BEST VALUE

BEST VALUE

Association for Healthcare Philanthropy313 Park Avenue, Suite 400Falls Church, VA 22046

AHP is the leading authority for standards, knowledge and leadership in health care philanthropy .

engageNetwork with colleagues,

connect with your own staff and join in the largest

gathering of health care fundraising professionals in

the world.

Share your great ideas and foster a spark in

others. Get connected and see results.

evolve

elevateBring your program to the next level and lead your organization into a new era in health care

philanthropy.

TORONTO, ONTARIOAHP ANNUAL INTERNATIONAL CONFERENCE

OCTOBER 2-5, 2013

EMPOWER YOURSELF—YOUR TEAM—AND YOUR COMMUNITY.

s1.goeshow.com › ahp › annual › 2013 › PDF › AHP_Annual_Br… · CHANGE IN HEALTH . CARE...

Documents

Transcript of s1.goeshow.com › ahp › annual › 2013 › PDF › AHP_Annual_Br… · CHANGE IN HEALTH . CARE...