Copyright (c) 2019, Oracle. All rights reserved. Oracle Confidential.

Microsoft Office Integration with Oracle E-Business Suite 11i and R12 (Doc ID 1077728.1)Modified: 14-Dec-2015 Type: WHITE PAPER

In This Document

Section 1: OverviewSection 2: Certification MatrixSection 3: Product InformationSection 4: Web Applications Desktop Integrator (Web ADI) and Report Manager (FRM) Desktop Set UpSection 5: Microsoft Office Generic Known Issues

The most current version of this document can be obtained in Document 1077728.1.

There is a change log at the end of this document.

Section 1: Overview

This document provides certification and reference information for desktop installed versions of Microsoft Office and Microsoft Projects with Oracle E-Business Suite11i and Release 12. See the information within this document for specific Oracle product patch requirements for these Microsoft releases.

Exception: Microsoft Office Home & Student edition is not certified or supported for use with Oracle E-Business Suite.

Office 365

Office 365 provides both desktop (Office 365 ProPlus) and online (Office Online) versions of Microsoft Office.

Office 365 ProPlus

'Office 365 ProPlus' is the Click-to-Run equivalent product name for the traditional MSI-installer based version of Office. The 2016 release is certified for Oracle E-Business Suite 12.2 and 12.1. References in this document to Office 2016 and its components are applicable to both the standard desktop release and Office 365ProPlus release.

Office Online

Office Online is not certified with Oracle E-Business Suite. WebADI currently relies on VBA functionality which is not supported in this Office release. Thepossibility of re-designing WebADI to work with this in the future is currently being investigated.

Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporatedinto any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. Thedevelopment, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Section 2: Certification Matrix

3rd Party Software Support Lifecycle

Oracle's certification of the various third party client operating system, service pack levels and browsers aligns with the respective vendor's support life cycle. It is recommended that users running software versions that are no longer supported by the vendor upgrade to their current release.

Internet Explorer, Windows desktop operating system and service pack requirements are available from Microsoft.

Microsoft Windows 10 Servicing Options

Microsoft provides updates for Windows 10 via three service branch options: Current Branch (CB), Current Branch for Business (CBB), & Long-term ServicingBranch (LTSB).EBS works with all three Windows 10 service options: Current Branch (CB), Current Branch for Business (CBB), and the Long Term Servicing Branch (LTSB).

Oracle E-Business Suite R12 Certification Matrix

VersionWindows 10 (Desktop

Mode) (32-bit and 64-bit) 1

Windows 8.1 (DesktopMode)

(32-bit and 64-bit) 1

Windows 7 (32-bit and 64-bit)

1

Office 365 ProPlus (32-bit & 64-bit 2)2016

Certified Certified Certified

Office 2016 (32-bit & 64-bit 2) Certified Certified Certified

Office 2013 (32-bit & 64-bit 2) Certified Certified Certified

Office 2010 (32-bit & 64-bit 2) Certified Certified Certified

1 For further information and patch requirements for running Oracle E-Business Suite with Internet Explorer 11, see "Recommended Browsers for Oracle E-Business Suite Release 12"(Document 389422.1).

2 Office 64-bit versions are primarily certified for WebADI (BNE) and Report Manager (FRM) integration within a 64-bit client stack and require additional patches as specified in therelevant sections below. Due to architectural or other reasons some products will not be certified for Microsoft Office 64-bit integration as outlined within this document.

Oracle E-Business Suite 11i Certification Matrix

Version Windows 10 (Desktop Windows 8.1 (Desktop Windows 8 (Desktop Windows 7

Mode) (32-bit and 64-bit) 2

Mode) (32-bit and 64-bit) 2

Mode) (32-bit and 64-bit)

(32-bit and 64-bit) 2

Office 2013 (32-bit) 1 Certified Certified Not Certified Certified

Office 2010 (32-bit) 1 Certified Certified Certified Certified

1 There are no plans to certify Office 64-bit releases for Oracle E-Business Suite 11i.

2 For further information and patch requirements for running Oracle E-Business Suite 11.5.10.2 with Internet Explorer 11, see "Recommended Browsers for Oracle E-Business Suite 11i"(Document 285218.1).

Prerequisite Patch Requirements

Links to the prerequisite patch requirements for the most recent Office releases are highlighted below.

Office 365 ProPlus (2016)

Office 365 ProPlus (32-bit and 64-bit) is certified for Oracle E-Business Suite 12.2 and 12.1.

The minimum WebADI and FRM patch requirements for Office 365 ProPlus are listed under WebADI Prerequisite Patch Requirements and FRM Prerequisite PatchRequirements.

Users who utilize digital signatures in Excel and Word should also apply the patches required for the SHA-256 Digital Signature.

Office 2016

Microsoft Office 2016 (32-bit and 64-bit) are certified for Oracle E-Business Suite 12.2 and 12.1.

The minimum WebADI and FRM patch requirements for Office 2016 are listed under WebADI Prerequisite Patch Requirements and FRM Prerequisite PatchRequirements

Users who utilize digital signatures in Excel and Word should also apply the patches required for the SHA-256 Digital Signature.

Office 2013

Microsoft Office 2013 (32-bit) is certified for Oracle E-Business Suite 12.2, 12.1 and 11.5.10.2 Microsoft Office 2013 (64-bit) is certified for Oracle E-Business Suite 12.2 and 12.1

The minimum WebADI and FRM patch requirements for Office 2013 are listed under WebADI Prerequisite Patch Requirements and FRM Prerequisite PatchRequirements. Also see General Ledger (GL).

Users who utilize digital signatures in Excel and Word should also apply the patches required for the SHA-256 Digital Signature.

Oracle Product Certification Matrix

The table below outlines the certification status of Microsoft Office 32-bit with Oracle E-Business Suite R11i and R12 products. For further information as well as Office64-bit status check the relevant product information through the additional information link.

Customer Relationship Management Financials Human Resources Intelligence

Procurement Projects Supply Chain Management Technology

Customer Relationship Management (CRM) Products 11i 1 12.1 & 12.2 Additional Information Links

Oracle Incentive Compensation (CN) Yes Yes No Additional Requirements

Oracle Leads Management (AML) Yes Yes No Additional Requirements

Oracle Marketing (AMS) Yes Yes No Additional Requirements

Oracle Price Protection (DPP) Yes Yes No Additional Requirements

Oracle Proposals (PRP) Yes Yes Additional Information

Oracle Sales for Handhelds (ASP) Yes Yes Additional Information

Oracle Sales Offline (ASL) Yes Yes Additional Information

Oracle Territory Manager (JTY) Yes Yes No Additional Requirements

Oracle Trade Management (OZF) Yes Yes No Additional Requirements

Financials (FIN) Products 11i 1 12.1 & 12.2 Additional Information Links

Assets (FA) Yes Yes No Additional Requirements

Bill Presentment Architecture (BPA) * Not Applicable Yes No Additional Requirements

General Ledger (GL) Yes Yes Additional Information

Cash Management (CE) Yes Yes No Additional Requirements

Internet Expenses (OIE) Yes Yes Additional Information

Loans (LNS) Yes Yes No Additional Requirements

Financial Common Modules (FUN) Yes Yes No Additional Requirements

Public Sector Budgeting (PSB) No No Office 2000 support only

Human Resources (HRMS) 11i 1 12.1 & 12.2 Additional Information Links

Advanced Benefits (BEN) Yes Yes No Additional Requirements

Compensation Yes Yes No Additional Requirements

Configuration Workbench Yes Yes No Additional Requirements

Human Resources Intelligence (HRI) Yes Yes No Additional Requirements

India (TDS Challan Mapping, Tax Declaration) Yes Yes No Additional Requirements

iRecruitment (IRC) Yes Yes Additional Information

Payroll (PAY) Yes Yes No Additional Requirements

Talent Management (Offline Appraisals) * Not Applicable Yes Additional Information

Oracle Time and Labor (OTL) Yes Yes No Additional Requirements

Intelligence (INT) 11i 1 12.1 & 12.2 Additional Information Links

Balanced Scorecard (BSC) Yes Yes No Additional Requirements

Daily Business Intelligence (BIS) Yes Yes No Additional Requirements

Procurement (PRC) 11i 1 12.1 & 12.2 Additional Information Links

Advanced Pricing (QP) Yes Yes No Additional Requirements

Sourcing Yes Yes No Additional Requirements

Projects (PA) 11i 1 12.1 & 12.2 Additional Information Links

Project Costing Yes Yes No Additional Requirements

Project Management Yes Yes Additional Information

Supply Chain Management (SCM) 11i 1 12.1 & 12.2 Additional Information Links

Asset Lifecycle Management (ALM) Yes Yes Additional Information

Contracts Core (OKC) Yes Yes Additional Information

Discrete Manufacturing (DMF) Yes Yes Additional Information

Product Information and Product Lifecycle Management (PIM/PLM) Yes Yes No Additional Requirements

Supply Chain Planning (ASCP,CP) Yes Yes No Additional Requirements

Oracle Process Manufacturing (OPM) * Not Applicable Yes No Additional Requirements

Site Hub (RRS) * Not Applicable Yes No Additional Requirements

Technology 11i 1 12.1 & 12.2 Additional Information Links

Desktop Integrator (ADI) Yes * Not Applicable Additional Information

Web Applications Desktop Integrator (Web ADI) Yes Yes Additional Information

Report Manager (FRM) Yes Yes Additional Information

* Not Applicable = The Oracle Product or Microsoft Office integration to that product does not exist for this combination.

1 Extended support for EBS 11i ended 31-December 2015. Additional support coverage is available through Oracle Advanced Customer Support (ACS). See thefollowing announcement for further information: 'Additional Coverage Options for 11.5.10 E-Business Suite Sustaining Support' (Document 1596629.1).

Section 3: Product Information

For detailed information on using Microsoft Office with any Oracle E-Business Suite products, please see the relevant product implementation or user guide at OracleApplications Documentation

Index by Product group

Customer Relationship ManagementFinancialsHuman ResourcesProjectsSupply Chain ManagementTechnology

Customer Relationship Management (CRM) products

Oracle Proposals (PRP)

Oracle E-Business Suite Release 11i Users

There are no additional requirements for Oracle E-Business Suite 11i users to interface Oracle Proposals.

Oracle E-Business Suite Release 12.1 Users

Proposals are not generated correctly running RTF files through Microsoft Office 2007 and Higher with Oracle E-Business Suite Release 12. To run Proposals,apply the appropriate patch below:

Oracle E-Business Suite Release 12.1.x Users

Oracle E-Business Suite Release 12.1.1 integration with Microsoft Office 2007 and Higher has the following patch requirements:

Patch 7622043:R12.PRP.B - Proposal not generated if RTF created with MSOffice 2007.

This issue is fixed in Oracle E-Business Suite 12.1.2 and higher.

Known Issues

Performance Issues

Due to slow performance the generation process can take a long time to complete when creating a proposal. To fix this issue, apply Patch 16544425:R12.PRP.B - Generate Proposal Document is Taking Hours to Complete

Display Issues

When running Office 2007 and higher, generated proposals may have display problems such as certain characters displaying in a bold font or thegenerated document simply displaying semicolons, ';;;;;;;;;;;;;;;;;'. To fix these issues, apply Patch 14015391:R12.PRP.B - GENERATED RTF DISPLAYSFEW CONTENTS IN BOLD - WORD 2007

Microsoft Office 2010 and Later Display Issue

Viewing certain Proposals through Word 2010 and higher may cause extra characters to be displayed at the top of page as outlined below:

Normal-2;Normal-3Normal Table;Proposal Tokens:

This issue has been seen to occur intermittently after creating a proposal in RTF format through Office 2010 that was originally created in Office 2000. This issuedoes not occur if the proposal is converted to a PDF format. This is currently under investigation by development.

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Oracle Sales for Handhelds (ASP)

Note: Sales for Handhelds has not been certified for Outlook 2013, Outlook 2016, Windows 8 and Windows 10. This is a 32-bit product and is also notsupported for Outlook 64-bit integration.

Sales for Handhelds Patch Requirements

Oracle E-Business Suite Release 12.1 Users

Windows 7 Users

Oracle Sales for Handhelds synchronization client for Outlook (32-bit) is certified for Oracle E-Business Suite 12.1.1 and higher users running on Windows7 desktop client by applying controlled release Patch 9276863:R12.ASP.B. Please contact support to obtain the password to download this patch.

Outlook 2010 (32-bit) Users

Oracle Sales for Handhelds synchronization client for Outlook 2010 (32-bit) is certified for Oracle E-Business Suite 12.1.1 or higher by applying Patch10019987:R12.ASP.B.

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Oracle Sales Offline (ASL)

Note: Sales Offline has not been certified for Office 2016, Office 2013, Windows 8 and Windows 10. This product uses a 32-bit API and is also not supported withOffice 64-bit releases. See Oracle Sales Offline Known Issues for further information.

Sales Offline Patch Requirements

Oracle E-Business Suite Release 12.1 Users

Oracle Sales Offline users running Oracle E-Business Suite Release 12.1 must apply the following patch to interface with Microsoft Office 2007 and later.

Oracle E-Business Suite Release 12.1 Users

Oracle E-Business Suite Release 12.1 integration with Microsoft Office 2007 and 2010 has the following patch requirements:

Patch R12.CC_PF.B.Delta.2 - Oracle CRM release update pack 2 for 12.1. For further information regarding this patch please see Document949416.1, titled, 'Oracle Customer Relationship Management Readme, Release 12.1.2'.

For further information on Sales Offline one-off patch requirements, see Document 972092.1

Oracle E-Business Suite Release 11i Users Running Windows Vista and Windows 7

"Compile error in hidden module: Globals"

Trying to integrate Sales Offline from a Window Vista or Windows 7 desktop with Oracle E-Business Suite 11i will throw the following error in Excel. There iscurrently no bug fix available for this release.

Oracle Sales Offline Known Issues

Sales Offline and Office 2010 (64-bit) and Later

Oracle Sales Offline uses a 32-bit API, opening the SalesOffline.xls spreadsheet using Office 64-bit will give the following vba error:

Compile error in hidden module: Win32API This error commonly occurs when code is incompatible with the

version, platform, or architecture of this application. Click "Help" for information on how to correct this error.

Oracle Sales Offline users should continue to use Office 32-bit releases.

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Financials (FIN) products

Oracle General Ledger

Excel Users: Currency Daily Rates

Running 'Create in Spreadsheet' from the 'Currency Rates Manager - Daily Rates' form using Excel 2010 and later can display the following error:

Java.Lang.ArrayIndexOutOfBoundsException

To fix this issue apply the patch below as appropriate to your Oracle E-Business Suite release:

Oracle E-Business Suite 12.2.x Users

To fix this issue Oracle E-Business Suite 12.2.3 & 12.2.4 users should apply Patch 19382135:R12.GL.C - 'Create In Spreadsheet, Error Is Shown:Java.Lang.Arrayindexoutofboundsexception'.

Oracle E-Business Suite 12.1.3 Users

To fix this issue, apply Patch 18789889:R12.GL.B - 'Create In Spreadsheet, Error Is Shown: Java.Lang.Arrayindexoutofboundsexception'. This patchalready includes the WebADI Office 2013 Patch 18402256:R12.BNE.B - 'OFFICE 2013 SUPPORT COMPATIBILITY PATCH FOR 12.1.3'.

Totals Display as #VALUE! OR #NUM! in Budget Spreadsheet

The total column formulas may display as '#VALUE!' or '#NUM!' within the budget spreadsheet instead of the actual total figure. To fix this issue, apply theapplicable patch below:

Oracle E-Business Suite Release 12.1.3 Users

Patch 13700476:R12.GL.B - BUDGET WIZARD - SPREADSHEET SHOWS #VALUE! OR #NUM! IN TOTAL COLUMN

Incorrect Date Format Displayed in Spreadsheet

The date format may display incorrectly when using the datepicker LOV in a spreadsheet. This issue is fixed in Oracle E-Business Suite 12.2.4 and later.

Oracle E-Business Suite Release 12.2.3 Users

This issue is fixed in Patch 18198205:R12.GL.C or later.

FSG Reports for Oracle E-Business Suite 11i Users

Images are not visible when viewing published FSG's in Report Manager through Microsoft Excel 2007 and later running Oracle E-Business Suite 11i. Patch11i.ATG_PF.H.delta.7.

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Oracle Internet Expenses (OIE)

Oracle E-Business Suite 12.1 Users

Selecting the 'Skip to Review' button after importing an expense sheet may cause the following error message:

Error Page Exception Details.

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)

at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211) etc.

To fix this issue, please apply Patch 10040337:R12.OIE.B - Oracle Internet Expenses Advanced Receipt Management consolidated changes on 12.1.3 by followingits readme.

VBA Converters with Excel

Clicking 'Export Spreadsheet' in Internet Expenses results in the following Excel message:

Opening the VBA project in this file requires a component that is not currently installed. The file will be opened without the VBA project. For more information, search Microsoft Office Online for vba converters.

Click the 'OK' button to continue and run this functionality.

Fixes for this Issue

1. To fix this issue, apply Patch 7621719:R12.OIE.B by following its readme.

2. Alternatively you can also prevent this message appearing by applying the Microsoft VBA Converters for Excel. See - http://support.microsoft.com/kb/926430/and follow the instructions in the readme to apply this fix.

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Public Sector Budgeting (PSB)

Public Sector Budgeting is only supported on Microsoft Excel 2000, there are no plans to certify with later versions.

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Human Resources (HRMS) products

Oracle iRecruitment (IRC)

Uploading *.docx extension Documents Error

Trying to upload Microsoft Word documents in iRecruitment using the *.docx extension can give the following error:

Value application/vnd.openxmlformats-officedocument.wordprocessingml.document exceeds the maximum allowed value (VARCHAR (30, -127))

Oracle E-Business Suite Release 12.1 Users

This issue is fixed in Oracle E-Business Suite R12.1.1 and higher.

Oracle E-Business Suite Release 11i Users

To fix this issue please apply Patch 6896216 by following its readme. For further information see Document 563441.1 titled, 'Error Uploading MicrosoftWord 2007 Documents in iRecruitment'.

This fix is also included in Patch 6699770 11I.HR_PF.K.DELTA.3 and higher

Notification Generation Fails

Notifications will not generate when a *.docx document is attached and will display the following error:

[[WF_ERROR] ERROR_MESSAGE=3835: Error '-6502 - ORA-06502: PL/SQL: numeric or value error: character string buffer too small' encounteredduring execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'. ERROR_STACK=WF_XML.GetAttachments(24527871, http://host:port/pls/SID, 7075) WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 24527871)WF_XML.Generate(oracle.apps.wf.notification.send, 24527871) WF_XML.Generate(oracle.apps.wf.notification.send, 24527871)Wf_Event.setMessage(oracle.apps.wf.notification.send, 24527871, WF_XML.Generate) Wf_Event.dispatch_internal()

Oracle E-Business Suite R11i Users

To fix this issue please apply Workflow (OWF) Patch 9278820. This must be applied on top of Patch 11i.ATG_PF.H.delta.7

Oracle E-Business Suite R12.1.1 & R12.1.2 Users

To fix this issue please apply Workflow (OWF) Patch 9437814:R12.OWF.B.

For further information please see Document 1058183.1.

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Talent Management (Offline Appraisals)

Trying to upload an Excel spreadsheet after making any alterations through the 'Appraisals' functionality can cause the following exception:

Upload a valid MS Excel file

This is due to problems converting Excel files to XML through XML Publisher (XDO). To fix this issue, apply the patch below:

Release 12.1.x users - Patch 8218271:R12.XDO.B

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Projects (PA)

Project Management

Oracle Projects using the Microsoft Projects Interface is certified with:

Windows 10 (32 and 64-bit), Windows 8 (32 and 64-bit) & Windows 7 (32 and 64-bit)Projects 2016 (32 and 64-bit), Projects 2013 (32 and 64-bit), Projects 2010 (64-bit).Internet Explorer 11

See Oracle Projects Known Issues for further information

Patch Requirements

For a list of current patch requirements and additional information see Document 550450.1.

Required Settings

For required browser and Microsoft Project settings to interface with Oracle Projects see Step 4.2. Microsoft Projects Configuration Requirements for WebADIIntegration

Oracle Projects Known Issues

Oracle Projects Browser Requirements

Oracle Projects interface with Microsoft Projects through WebADI is only supported using Internet Explorer. Trying to use this functionality through a differentbrowser will display the following exception:

Exception Name: oracle.apps.bne.exception.BneFatalException - Viewer only available for Microsoft Internet Explorer.

Class not Registered

Opening a Microsoft Projects page may display the following error:

Microsoft Visual Basic for Applications Class not Registered

Looking for object with: CLSID:{AC9F2F90-E877-11CE-9F68-00AA00574A4F}

To fix this issue register the fm20.dll file using elevated privileges. If that fails ensure the file exists in the appropriate folder and either re-install it fromthe Office install disk or download and install a new version of the file. To register the file:

32-bit environment: C:\windows\System32\regsvr32 C:\windows\System32\fm20.dll

64-bit environment: C:\windows\System32\regsvr32 C:\windows\SysWOW64\fm20.dll

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Supply Chain Management (SCM)

Asset Lifecycle Management (ALM)

Enterprise Asset Management (EAM)

The import and export of Work Orders through Enterprise Asset Management Release 12.1.x is not certified with Microsoft Projects 2007 or later, it waspreviously certified with Microsoft Projects 2003 only. For further information see Document 762322.1.

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Contracts Core (OKC)

Oracle Contracts Core Known Issues

Oracle Contracts Core is certified with Microsoft Word 2007 and later. For information on supported formats, see Document 1476036.1, titled, 'SupportedFormats in Contract Terms Authoring'.

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Discrete Manufacturing (DMF)

Oracle Quality (QA)

Oracle Quality Known Issues

Exporting the Quality report through File -> Export throws the following exception:

The file you are trying to open 'fnd_gfm[1].xls', is in a different format than specified by the file extension. Verify that file is notcorrupt and is from a trusted source before opening the file. Do you want to open the file now?

For further information and a workaround to this issue please see *.XLS file Download Warning in the Generic known issues section of this document.

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Technology Products

Applications Desktop Integrator (ADI)

Microsoft Office 2010 and Higher

Due to technology compatibility reasons, Oracle Applications Desktop Integrator will not be certified for use with Microsoft Office 2010 and higher.

Microsoft Office 2007

Oracle Applications Desktop Integrator 7.2.10 (Patch 6455020) and higher is certified with Microsoft Office 2007. For further information please see Document443515.1

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Web Applications Desktop Integrator (WebADI)

Mac OSX Users

WebADI is not currently certified with Safari on Mac.

WebADI Menu Items

WebADI Prerequisite Patch RequirementsWebADI Required SettingsSHA-256 Digital SignatureWebADI Known Issues

WebADI Prerequisite Patch Requirements

The following table outlines the original baseline preprequisite patch requirements for WebADI to function with various Windows components. WebADI patches arecumulative. It is recommended to apply the latest patches available for your EBS release. Check the patch readme file for any further patch requirements.

Product EBS 12.2 EBS 12.1 EBS 11.5.10.2

Office 365 ProPlus (2016) Patch 21900895:R12.ATG_PF.C.delta.6 Patch 21823185:R12.BNE.B Patch 21959691:R12.BNE.B Not Certified

Edge Patch 21900895:R12:.ATG_PF.C.delta.6 Patch 21823185:R12.BNE.B

Not Certified

Office 2016 Patch 21931682:R12.BNE.C 1 Patch 21959691:R12.BNE.B Not Certified

IE 11 Patch 19907901:R12.BNE.C Patch 19273341:R12.BNE.B.delta.4 Patch 19907841

Office 2013 Patch 18402290:R12.BNE.C Patch 18402256:R12.BNE.B 311i RUP 7 users Patch 18402183

11i RUP 6 users Patch 18402183

Windows 8 No patch requirements Patch 17322095:R12.BNE.B 11i RUP 7 users Patch 17415519 11i RUP 6 users Patch 17415511

Office 2010 No patch requirements Patch 10108052:R12.BNE.B 411i RUP 7 users Patch 10107858

11i RUP 6 users Patch 10130118

1 IE 11 Patch 19907901:R12.BNE.C is a required prerequisite to Patch 21931682:R12.BNE.C.

2 If you are using Office 2016, additionally apply Patch 21959691:R12.BNE.B if not applied previously.

3 General Ledger users can instead apply Patch 18789889:R12.GL.B which already includes Office 2013 BNE Patch 18402256:R12.BNE.B.

4 Oracle EBS 12.1 users wanting to run Office 2010 (64-bit) must additionally apply Patch 16399718:R12.BNE.B.

WebADI Required Settings

For required browser and other settings see Section 4: Web Applications Desktop Integrator (Web ADI) and Report Manager (FRM) Desktop Set Up

SHA-256 Digital Signature

Patch Requirements

Implementing digital signature support of VBA content for WebADI and FRM requires a SHA-256 encrypted certificate. The latest certificate, valid until 28thFebruary 2020. is available through the following patch as applicable to your Oracle E-Business Suite release:

EBS 12.2.4 and later EBS 12.2.3 EBS 12.1.3

Patch 27558445:R12.BNE.C Patch 27558435:R12.BNE.C Patch 23122190:R12.BNE.B

Enabling Digital Signatures

Enable digital signatures in Oracle E-Business Suite through the following profile:

BNE Enable Digital Signature = Yes

Set Excel and Word to only accept digitally signed VBA macros:

File -> Options -> Trust Center -> Trust Center Settings... -> Macro Settings -> Disable all macros except digitally signed macros

VBA Macros Security Warning

Even when using signed VBA Macro content, opening it from an untrusted location on the desktop or the network will prompt the following security warning todisplay requiring user interaction to enable it:

Note: This message will not pop if opening from a trusted location. Trusted Locations are listed and can be added in Excel through:

File -> Options -> Trust Center -> Trust Center Settings... -> Trusted Locations

Installing the digital certificate into Excel and Office will stop this warning popping when opening content from any location when using VBA Macro content withinthese products.

Installing the Digital Certificate on the Desktop

The following steps provide an example of installing the digital certificate that has been used to sign the Macro enabled VBA code into Excel at runtime. Thesame can be done in Word if required.

1. Open your Oracle E-Business Suite environment and create a WebADI page. When prompted click 'Open' (by default this should be deemed an untrustedlocation ensuring the VBA Macros Security Warning opens). Once the message has appeared open the Excel menu by clicking File and select Enable Content-> Advanced Options within the following security warning:

2. In the 'Security Alert - Macros' window select Trust all documents from this publisher

3. Click OK and the certificate should be added to the Trusted Publishers store in Excel:

4. With the certificate installed the VBA Macros Security Warning should no longer appear when opening further Excel WebADI pages from any location.

WebADI Known Issues

Accounting Date LOV

Selecting a date from the Accounting Date LOV is not reflected correctly in the LOV fields. However the date does show correctly in the selection field and withinthe spreadsheet. To workaround this issue, enter the date manually into the spreadsheet without using the LOV. A fix for this issue is currently in beinginvestigated through 'Unpublished Bug 21905073'.

Office 64-bit Users

WebADI Template (Office 2010 64-bit)

After applying Patch 16399718:R12.BNE.B, generating a WebADI template in Oracle E-Business Suite 12.1 may error with:

BneBajaServlet:doRequest() - Throwable: java.lang.NoSuchFieldError: valType

To fix this issue apply Patch 17445419:R12.BNE.B or later.

BEE Spreadsheet Interface (Office 2010 64-bit)

Opening a BEE Spreadsheet Interface using 64-bit Office running Oracle E-Business Suite 12.1 may error with:

java.lang.NoSuchMethodError: oracle.apps.bne.utilities.oa.BneDFFStructure.setValType(Ljava/lang/String;)V

To fix this issue apply the following patch as applicable to your Oracle E-Business Suite release. Further details are available in Document 1609226.1:

Oracle E-Business Suite 12.1.3 users apply Patch 14209751:R12.BNE.B by following its readme.

Class not Registered

Opening a WebADI page may display the following error:

Microsoft Visual Basic for Applications Class not Registered

Looking for object with: CLSID:{C62A69F0-16DC-11CE-9E98-00AA00574A4F}

To fix this issue register the fm20.dll file using elevated privileges. If that fails, ensure the file exists in the appropriate folder and either re-install it from theOffice install disk or download and install a new version of the file. To register the file:

32-bit environment: C:\windows\System32\regsvr32 C:\windows\System32\fm20.dll

64-bit environment: C:\windows\System32\regsvr32 C:\windows\SysWOW64\fm20.dll

Non-OOXML documents

Images are not shown properly in Non-OOXML documents when running Oracle E-Business Suite 12.2.5 with Office 2010 and later. All the non gif images areshown small.To workaround this issue, use only .gif images. A fix for this issue is currently being investigated.

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Report Manager (FRM)

Windows Users

Firefox with EBS 12.2

For further information and known issues see the appropriate Report Manager release note:

Oracle Report Manager Release Notes for Release 12.2.7 and 12.2.8 (Document 2299361.1)Oracle Report Manager Release Notes for Release 12.2.6 (Document 2174185.1)Oracle Report Manager Release Notes for Release 12.2.5 ( Document 2050391.1)

Oracle Report Manager interaction with Excel is certified for Firefox users running Oracle E-Business Suite 12.2.2 and higher. Firefox users should also uptake theIE 11 Patch 19900999:R12.FRM.C or higher which is listed under FRM Prerequisite Patch Requirements. Oracle E-Business Suite 12.2 users can create as well asview custom templates using Firefox.

Firefox, Chrome and Edge with EBS 12.1

Using Report Manager with Firefox, Chrome and Edge has additional patch requirements. For further information see Document 2490537.1 titled, 'Support forAdditional Browsers in Oracle Report Manager Release 12.1'.

Mac OSX Users

Report Manager is not currently certified with Safari on Mac.

FRM Menu Items

FRM Prerequisite Patch RequirementsFRM SHA-256 Digital Signature

FRM Prerequisite Patch Requirements

The following table outlines the baseline preprequisite patch requirements for FRM to function with various Windows components. FRM patches are cumulative. Itis recommened to apply the latest patch available for your EBS release. Check the patch readme file for any prerequisite patch requirements.

Product EBS 12.2 EBS 12.1 EBS 11.5.10.2

Office 365 ProPlus (2016) Patch 21900895:R12.ATG_PF.C.delta.6 Patch 21959698:R12.FRM.B Not Certified

Edge Patch 21900895:R12.ATG_PF.C.delta.6 Patch 21959698:R12.FRM.B Not Certified

Office 2016 Patch 22999977:R12.FRM.C 1 Patch 21959698:R12.FRM.B Not Certified

IE11 Patch 19900999:R12.FRM.C Patch 19559960:R12.FRM.B.Delta.4 11i RUP 7 users Patch 19901004 11i RUP 6 users Patch 19901004

Windows 8 No patch requirements Patch 19559960:R12.FRM.B.Delta.4 211i RUP 7 users Patch 17429800

11i RUP 6 users Patch 17429801

Office 2013 Patch 19141902:R12.FRM.C Patch 18689981:R12.FRM.B Patch 18719391

Office 2010 No patch requirements Patch 16399820:R12.FRM.B 3

No patch requirements

Patch 10202570:R12.FRM.B

1 Patch 22999977:R12.FRM.C has superceded the previously required Patch 21931700_R12.FRM.C. The latest patch additionally fixes the problem ofimages in custom templates not displaying in the report output.

2 Patch 19559960:R12.FRM.B.Delta.4 includes the fixes from previously required Patch 19079656.R12.FRM.B which in turn superceded the originalWindows 8 Patch 17429169:R12.FRM.B.

3 Patch 16399820:R12.FRM.B is a requirement for Office 2010 64-bit users.

FRM SHA-256 Digital Signature

To get the latest SHA-256 digital signing certificate for use with Microsoft Office see SHA-256 Digital Signature.

Note: Digital signatures are not supported by FRM for Oracle E-Business Suite 12.1, using this function requires Oracle E-Business Suite 12.2.

Return to Certification Matrix

Section 4: Web Applications Desktop Integrator (WebADI) and Report Manager (FRM) Desktop Set Up

Follow the steps in this section to configure Microsoft Exce and Word, Microsoft Projects and Internet Explorer to successfully run any desktop integrator functionalitieswith Oracle E-Business Suite.

Web Applications Desktop Integrator (Web ADI)

Step 4.1. Microsoft Excel and Word Configuration Requirements for WebADI IntegrationStep 4.1.1. Macro SettingsStep 4.1.2. Developer Macro SettingsStep 4.1.3. Protected ViewStep 4.1.4. Internet Explorer Configuration Requirements

Step 4.2. Microsoft Projects Configuration Requirements for WebADI Integration

Step 4.1. Microsoft Excel and Word Configuration Requirements for WebADI Integration

The following settings must be enabled to integrate with WebADI.

Step 4.1.1. Macro Settings

Set the Macro security setting to an approprate level within Excel and Word depending on whether you are using digitally signed macros or not.

a. Digitally Signed Macros

Implementing digitally signed macros can require additional patches to implement the WebADI SHA-256 Digital Signing Certificate. The "BNE EnableDigital Signature" profile option within EBS to must also be set to "Yes".

If using digitally signed Macro's set "Disable all macros except digitally signed macros" in Excel and Word:

Options -> Trust Center -> Trust Center Settings... -> Macro Settings -> Disable all macros except digitally signed macros

b. Unsigned Macros

If not using digitally signed macros, select "Disable all macros with notification" in Excel and Word:

Options -> Trust Center -> Trust Center Settings... -> Macro Settings -> Disable all macros with notification

Step 4.1.2. Developer Macro Settings

EBS 12.2.5 and later users now have the option to create Oracle Web Applications Desktop Integrator pages using the Microsoft "Office Open XML" (OOXML)standard. Using OOXML means the spreadsheet is created on the server rather than on the desktop as it has been historically. This can be enabled for WebADI(bne) and/or Report Manager (frm) by setting the following profile options in EBS to "Yes":

BNE: Enable OOXML Standard FRM: Enable OOXML Standard

The developer macro settings will depend on whether or not you are using OOXML standard to create your worksheets. If you are using OOXML there is norequirement to select the "Trust Access to the VBA project object model" setting.

Non OOXML Standard

If you are not using OOXML standard select the "Trust Access to the VBA project object model" value in Excel and Word:

Options -> Trust Center -> Trust Center Settings... -> Macro Settings -> Trust Access to the VBA project object model

If you are not using the OOXML standard and 'Trust Access to the VBA project object model' is not checked you will see the following errorwhen trying to open any content.in Excel or Word:

Microsoft Excel

Microsoft Visual Basic Run-time error'1004': Method 'VBProject' of object'_Workbook' failed.

Microsoft Word

Microsoft Visual Basic Run-time error '6068':

Programmatic access to Visual Basic Projectis not trusted.

Note: Once integrated successfully the Oracle interface link should display within Excel and Word under:

Add-ins (tab) -> Oracle

Step 4.1.3. Protected View

If the WebADI spreadsheet is being saved to and opened from a potentially unsafe location on the desktop, users may see the following message in Excel:

This message may be suppressed by either, adding the download directory as an exception (recommended option), or by disabling 'Protected View' for desktoplocations by using one of the following options:

Trusting a Download Directory (Recommended)

You can add the download directory on the desktop as trusted through the following Excel option:

'Options' -> 'Trust Center' -> 'Trust Center Settings' -> 'Trusted Locations'

Disabling 'Protected View'

To turn off Protected View on the desktop to prevent this message appearing 'uncheck' the following Excel option:

'Options' -> 'Trust Center' -> 'Trust Center Settings' -> 'Protected View' -> 'Enable Protected View for files located in potentiallyunsafe locations'

Note: In certain circumstances having this option checked may cause Excel to hang when trying to create a WebADI document.

Step 4.1.4. Internet Explorer Configuration Requirements

Ensure the following values are set within Internet Explorer.

Step 4.1.4.1. File Download Setting

To allow the workbook to be downloaded ensure 'File download' is enabled in Internet Explorer:

Select 'Tools' -> 'Internet Options -> 'Security' (Tab) from the browser menu. Select the appropriate zone e.g. 'Trusted Sites' -> 'Custom Level' (button)

Under the 'Downloads' section set 'File download' to Enable

If this value is not set the following security alert will display:

Your current settings do not allow this file to be downloaded.

Step 4.1.4.2. Scripting Setting

The following scriplet setting is required for the template to open in the workbook:

Select 'Tools' -> 'Internet Options -> 'Security' (Tab) from the browser menu. Select the appropriate zone you are using e.g. 'Trusted Sites' -> 'Custom Level' (button)

Under the 'Scripting' section set 'Allow Status bar updates via script' to 'Enable'

If this value is not set the following Visual Basic error will display:

Run-time error '1004' method 'VBProject' of object '_workbook' failed

Step 4.1.4.3. ActiveX Controls and plug-ins Setting (EBS 11i Users Only)

Note: If you are running Web ADI version '11i.BNE.D' (Patch 3218526) or later, you do not need to perform this step and can leave the value set to'disable'

Select 'Tools' -> 'Internet Options -> 'Security' (Tab) from the browser menu. Select the appropriate zone you are using e.g. 'Trusted Sites' -> 'Custom Level' (button)

Set the option 'Initialize and script Active X controls not marked as safe' to 'Prompt' or 'Enable'

Step 4.2. Microsoft Projects Configuration Requirements for WebADI Integration

Oracle Projects interface with Microsoft Projects through WebADI is only supported using Internet Explorer, see Oracle Projects Known Issues.

To integrate Microsoft Projects with WebADI, make sure the following settings are enabled in Microsoft Projects and Internet Explorer on the users desktop.

Step 4.2.1. Microsoft Projects Required Settings for Oracle Projects Interface

Enable (check) the following option in Microsoft Projects:

'Tools' -> 'Macro' -> 'Security' -> 'Trusted Publishers' -> 'Trust all installed add-ins and templates'

Note: The Oracle Projects interface link will be available under:

Projects 2007

The Microsoft Projects toolbar.

Projects 2010 and Later

'Add-ins (tab) -> Oracle'.

Step 4.2.2. Internet Explorer Required Settings for Projects Interface

ActiveX Controls and plug-ins Settings

1. Select 'Tools' -> 'Internet Options -> 'Security' (Tab) from the browser menu.2. Select the appropriate zone you are using i.e. 'Trusted Sites' -> 'Custom Level' (button)3. Set 'Allow Scriptlets' to 'Enable'.4. Set 'Automatic prompting for ActiveX controls' to 'Enable'5. Set 'Initialize and script ActiveX controls not marked as safe' to 'Enable'

For further information please see Document 746192.1.

Section 5: Microsoft Office Generic Known Issues

Creating a Word Document through WebADI

When creating a Word document through WebADI the following warning message may display:

Opening this document will run the following SQL command

For further information and instructions regarding the required registry change to suppress this message see http://support.microsoft.com/kb/825765.

*.XLS file Download Warning

Attempting to download an *.xls file when running Microsoft Excel 2007 or higher can cause xls file formatting pop-up warning messages such as:

The file you are trying to open, '<name>.xls', is in a different format than specified by the file extension. Verify that the file is notcorrupted and is from a trusted source before opening the file. Do you want to open the file now?

The file format and extension of '<name>.xls' don't match. This could be corripted or unsafe. Unless you trust its source don't open it. Do youwant to open it anyway?

By clicking the 'Yes' button you can contnue through and open the spreadsheet.

This message appears due to the new 'Extension Hardening' feature that was introduced in Microsoft Excel 2007. If required this message can be suppressed by addingthe following registry key and setting it to a value of 0:

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\<version number>\Excel\Security Value: (DWORD) ExtensionHardening = 0

Allowable Values are [0 = Disable check; 1 = Enable check and prompt; 2 = Enable check, no prompt deny open] If this key is not set the default value is 1 (Enable check and prompt).

For further information see Error opening file: "The file format differs from the format that the file name extension specifies".

Microsoft Office 2000/2003 Excel Sheets

Users that have previously saved Excel documents in the old format through Excel 2000 or 2003 may see the following error when trying to open them in Excel 2007and later:

Document parameters cannot be validated

To fix this issue the documents need to be recreated using Excel 2007 or higher.

Related Notes

Recommended Set Up for Client/Server Products with Oracle E-Business Suite 11i & R12 (Document 277535.1)Recommended Browsers for Oracle E-Business Suite Release 12 (Document 389422.1)Recommended Browsers for Oracle E-Business Suite 11i (Document 285218.1)

Change Log

Date Description

Jan 16 , 2019 Added reference to Document 2490537.1 titled, 'Support for Additional Browsers in Oracle Report Manager Release 12.1'.

Nov 23, 2018 Added additonal certification information to Projects (PA).

Apr 25, 2018 Added the latest SHA-256 Digital Signature patches for BNE replacing the previous releases that expired on 14th Apr 2018.

Oct 18, 2017 Extended support of Office 2007 ended on October 10th, removed from certification matrix.

Sep 29, 2017 Added Office 365 ProPlus (2016) as certified with Oracle E-Business Suite 12.2 & 12.1.

Mar 26, 2010 Initial document created.

Document 1077728.1 by Oracle E-Business Suite Development Copyright © 2010, 2019, Oracle and/or its affiliates. All rights reserved.

REFERENCES

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