Ryan Dennis Ryand62002@gmail.com 949-378-4218

Objective

I wish to utilize my related work experience and personal drive to gain the necessary knowledge and training to become a valuable member of a dynamic sales team in order to advance in my career.

Qualifications

A results-oriented Sales Professional with an accomplished career in business development, account management, and client relationship management.

Highly competitive, self-starter, who is organized, disciplined, and goal-oriented along with expedient aptitude to learn new information and apply my sales skill-set across a multitude of industries.

Extremely outgoing and personable with ability to quickly connect and establish rapport with potential clients and influence decision makers as well as maintain positive client relationships.

Capable of working independently and taking individual accountability and responsibility for performance.

Adept at developing efficient solutions for various problems in fast paced situations.

Education and Training

Business Administration, Georgia Perimeter College, Dunwoody, Georgia General Studies, Scottsdale Community College, Scottsdale, Arizona Property & Casualty Insurance Licenses in 35 plus states including Arizona Proficient in Salesforce.com (as well as other custom CRM’s) and Microsoft Office Suite:

Word, Excel, Outlook, and PowerPoint.

Experience

Inside Sales Representative, Dish 2016 - Present

Responsible for new customer growth through INBOUND sales inquiry by providing options for pricing, service, and technology with an average of 25-30 potential customers per day, nationwide.

Build quick rapport and use assertiveness and confidence to educate prospective customers on why they should choose DISH.

Overcome objections through customer feedback and provide solutions for customers to choose the best package available for their needs.

Adapt to company growth and continue learning new customer package options as they become available.

Website Security Consultant, SiteLock 2015 - 2016

Excelled in sales training course and was promoted 3 levels to INBOUND Sales handling warm leads and significantly exceeding monthly sales goal. (I was the only training associate in my class to get promoted directly to Inbound Sales).

Contact prospective customers, negotiating and cross-selling internet security products and services to small and medium sized businesses.

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Ryan Dennis Ryand62002@gmail.com 949-378-4218

Identifying potential solutions to meet customer business goals and needs. Assist customers with product knowledge and negotiate contract terms. Maintain existing customers through individual account management support.

Sales Representative, Right Honda 2014 – 2015

Quickly learned automotive industry and applied my sales skill set along with continuously building a good rapport with potential clients in a role that is highly challenging to earn and maintain trust.

Prospect and build pipeline through contacting existing and potential clients via phone. Assess prospective client’s wants versus needs to determine most suitable products and

viable solutions. Manage qualifying leads, give product demos, overcome objections and manage the

customer through the sales process to a successful sale. Maintain client relationships beyond close of sale to ensure customer satisfaction and

potential referrals.

Sales Representative, Esurance 2013 – 2014

Sales Representative for a reputable Insurance company experiencing significant growth as a result of Allstate purchasing Esurance and launching a $300 million marketing campaign.

Spearhead business–to-consumer sales with average 25+ calls per day accessing client needs and educating clients about a suite of insurance products along with option plans and solutions available for coverage’s.

Highly effective with potential clients in building rapport and converting prospects in order to reach company and personal sales goals.

Promoted to top performing sales team and consistently maintained a conversion rate within the top 3 percent of my team.

Received exceptional reviews from managers and clients.

Sales and Client Relations Manager, Computer Device Management 2010 – 2013

Assisted in business plan development and implementation with an emphasis on sales and marketing to provide surveillance systems on transportation vehicles.

Spearheaded business-to-business sales and marketing initiatives to local County School Systems via outgoing calls to establish new clients and sales across the Western U.S.

Identified new opportunities, assessed clients’ needs, negotiated terms, and built and maintained client relationships.

Aided in developing requirements for the software that controlled the surveillance devices. Border Patrol Agent, Department of Homeland Security 2008 – 2010

Member of DHS team responsible for the protection of the United States border along the Southeastern portion of Arizona in order to prevent acts of terrorism on

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Ryan Dennis Ryand62002@gmail.com 949-378-4218

the United States, stop illegal immigration and prevent the illegal smuggling of narcotics into the United States.

Investigated and interrogated individuals suspected of being involved illegal activities that threaten the welfare of the United States of America.

Worked with federal agents in units that are designed to apprehend criminals. Worked with various government agencies to prevent illegal activities. Made several arrests and searches of various types of criminals and learned to

make difficult decisions in extremely high stress situations. Was one of 23 of the original 52 potential agents that graduated from FLETC

(Federal Law Enforcement Training Center)

National Logistics Business Analyst/Sales Representative, Amerifleet Transportation2001 - 2008

Researched and implemented current Department of Transportation standard regulatory policy concerning safe driver certification and compliance company-wide. Responsible for managing compliance across the 14 corporate offices.

Responsible for validating employee’s information by developing and implementing an entirely new and effective system for validating employee information in order to maintain regulatory D.O.T. standards in the event of an audit, including but not limited to verifying commercial driver’s license, health and lab results, written test results, driving hours, etc.

Developed efficient process using Microsoft Excel to monitor above results by corporate office and by driver. Used results to solicit current certifications for each driver.

Created simplified format for DOT audit compliance and personnel management. Performed customer service duties as needed for drivers and clients. Networking via current clients and contacting potential leads for new accounts.

Connecting with new and existing clients on a personal level allowing me to assess their needs which enabled me to inform them of the different types of service and transportation methods we offered. Excelling at that instantaneously as our numbers of truck shipments and expedites improved significantly when I was promoted to sales.

Personal Interests Family including spending time with my fiancé and my one-year-old son. Playing Organized Baseball in a Semi-Pro league on Sundays and occasional weeknights

with former professionals, college and high school players. Reading Current Events and History (non-fiction).

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