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• Rwanda is a landlocked country located in central Africa

• Rwanda is also known as “the land of a thousand hills”

• Bordering:

– Uganda to the North

– Tanzania to the East

– Burundi to the South

– Republic of Congo to the West

• Rwanda has five volcanoes

• Twenty-three lakes and numerous rivers

• Some forming the source of the River Nile

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WHERE IS RWANDA?

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OVERVIEW

Population

11 million

Capital & Largest City

Kigali

Population Approx. 1

million

Languages

Kinyarwanda, English, and

French are all official

languages

Weather

Rwanda has a temperate tropical highland climate

Rainy seasons: March – May and October –

November

Average Temperature: 24.6 –

27.6ºc. Hottest months: August,

September

US Visa Requirement

Will be issued an entry visa valid

for a period up to 30 days and pay

for a visa ($30) upon

arrival without prior application

• This country is known as “the land of a thousand hills”

• It is safe, stable, and unspoiled by mass tourism

• The people of Rwanda are filled with a joy for life and strong pride for their country

• There are spectacular natural landscapes

• Rwanda has five volcanoes, twenty-three lakes and numerous rivers

• Rwanda offers breathtaking natural surroundings and as unique flora and fauna in its various national parks.

• Experience a classic African Safari in beautiful Akagera National Park, Lake Ihema in the background and cooler temperatures

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WHY VISIT RWANDA

• Rwanda is known as the Land of a Thousand Hills because most

of the country is covered by rolling, grassy hills.

• The Karisimbi Volcano (4,519 m high) in the Virunga Mountains,

is the highest point in Rwanda.

• Rwanda is one of the smallest nations on Earth with size of 26

338 square kilometers.

• Rwanda is the 4th smallest country on the African Continent.

• Rwanda is only one of three countries in Africa where you can

visit Mountain Gorillas in the Wild.

• Rwanda is largely a rural country with about 90% of the

population involved in agricultural, agro-processing and mineral

work.

• Kigali in Rwanda is Africa’s cleanest country because they had a

consistent schedule in community cleaning days which takes

place every last Saturday of the month.

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FUN FACTS

• Rwandan staples include bananas, plantains, pulses, sweet potatoes, beans, and cassava (manioc).

• The potato, thought to have been introduced to Rwanda by German and Belgian colonists, is now very popular and is cultivated in the towns of Gitarama and Butare.

• Various dishes have evolved from the range of basic foods consumed.

– Example of: Ugali (or bugali) is a paste made from maize and water, to form a porridge-like iconsistency that s eaten throughout East Africa.

• In the restaurants in the capital city of Kigali, locals and expatriates eat a variety of international cuisine, including Indian, Chinese, Italian, and African.

• In other cities and towns, the cuisine is simpler, often consisting of chicken, fish, goat or steak served with rice or French fries.

• Milk is a common drink among Rwandans.

• Other popular drinks in Rwanda include fruit juice, wine and Commercial beer.

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CUISINE

• Rwanda can be visited and enjoyed any time of the year.

• Temperatures average around 24°C (75°F), except for in the higher mountain areas where it ranges from 10°C to 15°C (50°F to 60°F)

• The dry season which lasts from mid-May to mid-October, is the best time to track, hike and mountain climb, however, it is not as “green” as the wet season, which spans the other half of the year.

• Wet Season: mid-October to mid-May.

• The Northeast has a lot more rain due to the volcanoes being covered in rainforest.

• Karisimbi (the highest peak in Rwanda at 2,507 meters) is usually covered with snow.

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WHEN TO GO

• There are a wide variety of options from modern Hotels and Lodges to Guest Farms and Campsites. You can choose from 5 star full luxury to very rustic.

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ACCOMMODATION

• Rwanda has 5 volcanoes, 23 lakes and numerous rivers

• Rwand Air is proud to partner with the Rwanda Tourism Board

• We suggest referring to their website for planning itineraries: http://www.rwandatourism.com

• Now we will walk through a short list of destinations in Rwanda to familiarize you and inspire you to plan your client’s trip to Rwanda

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COUNTRY HIGHLIGHTS

• Kigali is a pleasant city scattered over several hills to keep visitors occupied

• Easy to walk around with plenty of bars, cafes and restaurants for sustenance

• Accommodation options are spread around the city and range from smart four or five star hotels to lower budget bed and breakfasts

• Kigali’s museums include the State House Museum and the Natural History Museum

• Both worthy of a visit if you’re in town with the latter having superb views over the city

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KIGALI

• Akagera National Park is a comfortable 2-3 hour

drive from Kigali

• Akagera is mostly fairly low-lying grasslands and

savannah plains

• The Akagera River feeds into a series of lakes,

marshes and papyrus swamps that constitute central

and eastern Africa’s largest protected wetlands

• Akagera safari can be extremely diverse with a

variety of habitats, wildlife and birds, and some

lovely scenery

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AKAGERA NATIONAL PARK

• Nyungwe Forest National Park is a vast untouched tropical

rainforest with a high, dense canopy

• You will find tall old mahoganies, ebonies and giant tree ferns

tower above you

• Nyungwe is an ideal destination for lovers of primates, with 13

different species living there

• Over 130 kilometres of hiking routes have been created in

Nyungwe Forest National Park

• Allows visitors to explore its interior and its fascinating habitats

• Walking in Nyungwe is excellent, with trails lasting from one to

eight hours

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NYUNGWE FOREST

• Lake Kivu is Rwanda’s largest lake, and the sixth largest lake in Africa

• It lies on the border between the Democratic Republic of the Congo and Rwanda

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LAKE KIVU

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VOLCANOES NATIONAL PARK

• Volcanoes National Park is the Rwandan section of

the great volcanic

• Rwanda is now home to twelve habituated groups

of mountain gorillas that are scattered all over

Volcanoes National Park

• You can find gorilla tracking safaris in Volcanoes

National Park

• No visit to the country would be complete without

visiting these majestic primates.

• Flights from the US to Brussels/London Gatwick can be selected from any major carrier

for connection in Brussels or London Gatwick to Kigali

• From Brussels or London Gatwick

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HOW DO YOU GET TO RWANDA?

16

• The National airline of Rwanda, backed by the

Government

• Flying the Rwandese skies for over 15 years

• Positioned as a regional carrier serving domestic points

within Rwanda and the regional markets of South Africa,

Uganda, Kenya, Tanzania and Angola

• Points beyond (Asia, Middle East and Europe) are

serviced in conjunction with partner airlines via our

gateways

• Our head office is in Kigali and our main base of

operations at Kigali International Airport

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A I R L I N E O V E R V I E W

• Our connection in Europe is Brussels. From KGL you can travel to a variety of cities in Africa. Current schedule routes is available by contacting our office, on website or via GDS

• International Routes from KGL

Brussels, Belgium

Cotonou, Benin

Bujumbura, Burundi

Douala, Cameroon

Brazzaville, Republic of the Congo

Libreville, Gabon

Accra, Ghana

Mumbai, India

Abidjan, Ivory Coast

Mombasa, Kenya

Nairobi, Kenya

Lagos, Nigeria

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NETWORK

Cyangugu, RwandaKigali, RwandaJohannesburg, South AfricaJuba, South SudanDar es Salaam, TanzaniaKilimanjaro, TanzaniaEntebbe, UgandaDubai, United Arab EmiratesLondon, United KingdomLusaka, ZambiaHarare, Zimbabwe

• 1 x Airbus A330-200

• 1 x Airbus A330-300

• 4 x Boeing 737-800NG

• 2 x Bombardier Q-400 Next Gen

• 2 x Bombardier CRJ-900 NextGen

• 2 x Boeing 737-700NG

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OUR FLEET

A330-200

• Business Class comes in 1x2x1 layout with the latest flatbed with 45 inch pitch

• Premium Economy Class comes new standards with a 2x3x2 seat layout an 38inch pitch

• State of the art inflight entertainment systems

• On our flights you will enjoy a lovely well balanced meal dinner and beverage menu and breakfast

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PRODUCT

A330-200

• Economy Class passengers still enjoy a 32 inch pitch in a 2x4x2 cabin layout

• Economy seats come with in-seat power via an international plug socket and USB connection

• Large screens with on-demand in-flight entertainment are offered to all economy-class passengers

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PRODUCT

• Baggage Policy please refer to current posted on https://www.rwandair.com

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LUGGAGE POLICY

• Award tickets must be requested at least 5 working

days before the flight and remain valid for 3 months

after they are issued

• The number of miles earned per flight will depend on

the fare class, class of service traveled, tier status in the

program, the sector flown

• Benefits vary per tier level

• Membership does not expire for Dream Miles Emerald

• Membership at Silver, Gold and Diamond can expire

• All new members remain prospects until they activate

their membership by taking the first flight after enrolling

for the program

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DREAM MILES

• We are dedicated to helping our travel agent partners in selling RwandAir

• Travel professionals that have access to any of the four major GDS systems

(Sabre, Amadeus, Worldspan, Apollo) can book Rwand Air

• Two digit ticket designator is WB

• Acceptable forms of payment are Visa, Master Card, TP and Cash

• For agents that do not have access to GDS, Rwand Air office can handle

your bookings and fare quotes

• Contact Rwand Air at: reservations@rwandair.us

Phone: 877-938-5612

• Booking Groups, we can help with your group travel requests of any size.

We need dates, routings, and number of people to quote

• For information please contact the Rwanda Tourism Board as a great

resource to start planning any itinerary to Rwanda

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TRAVEL AGENT SUPPORT

• Do my clients need a Tourist Visa in order to visit Rwanda? No, if you are a citizen of the US you will be

issued an entry visa valid for a period up to 30 days and pay for a visa ($30) upon arrival without prior

application

• Are there any health or safety concerns for visiting Rwanda? No, stay up to date by checking the

Embassy’s website.

• Any injections / medication needed? Make sure you are up-to-date on routine vaccines before every trip.

Please visit your doctor (ideally, 4-6 weeks) before your trip to get vaccines or medicines you may need

• Does RwandAir have any codeshare agreements? Yes, we have agreements with 4 other airlines including

Turkish, South African Airways, Ethiopian Airlines and Brussels Airlines

• Is RwandAir safe? Yes, we have an excellent record and our passengers’ safety is always our #1 concern.

The airline is IATA, EASA, IOSA and ISAGO Safety certified

• How is the on-time performance of the airline? RwandAir has an excellent on time performance

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FAQ

• T: 877-938-5612

• E: reservations@rwandair.us

• W: www.airlinepros.com

• W: www.rwandair.com

• A: RwandAir USA

420 Lexington Ave Suite 360

New York, NY 10170

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CONTACTS

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