Russian G2C eGov knowledge portal () · Support to Egov in the Russian Federation (G2C)...

Support to Egov in the Russian Federation (G2C)(EuropeAid/126204/SER/RU) www.rusg2c.ru 1

First year’s results of the G2C Russian eGov portal -

analysis, systems, education, survey

Dr. Alex Brudno, G2C project expert

[email protected]

Moscow, July 2011

Russian G2C eGov knowledge portal (WWW.RUSG2C.RU)

mailto:[email protected]

mailto:[email protected]


Russian G2C eGov knowledge portal

The Russian eGov community needs a nexus to find and share eGov ideas and solutions developed and implemented in Russia and the EU.

The G2C eGov knowledge portal provides Russian eGov community with access to the best practices in RF and EU

The target groups include a wide spectrum of various citizen’s groups, ICT companies, and government officials at regional and federal levels

The portal is based on Web 2.0 methodology that enables users to became active participants

Special e-Learning section (ELS) along with FAQ and Forum also make the G2C portal a learning and experience sharing resource


As of 01.07.2011 some of G2C portal’s most important achievements are:

4 highly demanded e-services available for free implementation

4000 library documents

more than 2500 visits per month

access from 170 cities of 62 Russian regions

users from 74 countries

1800 participants of the G2C Electronic Learning System (ELS)

1480 ELS certificates issued

first G2C survey executed

Main results:


1.1 Portal’s activities daily


1.2 Monthly access


1.3 Map of access from Russia


1.4 Access from Russian cities


1.5 World wide access


2.1 G2C e-services for free distribution(www.rusg2c.ru/solutions/)

Mobile Document control system (MFC, Gurievsk city)http://gurievsk.gov39.ru/index.php/idelo.html

Virtual meeting room (Government of Karelia Republic)http://www.gov.karelia.ru/gov/request/about.html

Internet based registration system for kindergartens (Petrozavodsk city) https://mdou.petrozavodsk-mo.ru/

Interactive GIS portal “myVoice” (Ulyanovsk region)www.moi-golos.ru

http://gurievsk.gov39.ru/index.php/idelo.html

http://www.gov.karelia.ru/gov/request/about.html

https://mdou.petrozavodsk-mo.ru/




http://www.moi-golos.ru/




3.1 Electronic Learning System (ELS) (www.rusg2c.ru/moodle/)

The ELS has 18 courses at the present time. The official EU certificate has been issued for the student who successfully completed course “Introduction to e-government” and passed Certification quiz.

During this course participants expressed their opinion on the essential e-government issues that constitutes a first G2C survey (see below)

As on July 1, 2011 ELS has more than 1,800 registered participants from 8 countries, 115 Russian cities; 1,472 Certificates were issued.


3.2 ELS leaders are Ulyanovsk and Volgograd regions

The ELS has a broad geography – from Baltic Sea to Pacific Ocean! The course “Introduction to e-government” is a mandatory course for all government employees in Ulyanovsk region.

# City # of certificates

1 Ulyanovsk 479

2 Dimitrovgrad 166

3 Volgograd 108

4 Barysh 95

5 Moscow 74

6 Тteren’ga 50

7 Inza 43

8 Novoyanovsk 41

9 Cherdakly 32

10 Veshkaima 25

11 Surskoe 25

12 Kurgan 16

13 Pertozavodsk 15

14 Sengiley 13

15 Bazarnyi Syzgan 12


4.1 G2C eGov survey (based on 1700 respondents)

A. Do you think that all citizens regarding of age and legal residents should have unique ID number?

YES - 81% ; NO - 19%

B. Have you ever used internet site of your local authorities?

YES - 86% ; NO – 6%; No, but it is easy - 8%

C. Please describe which area of e-government you have used more often:

G2C - 46% ; G2B - 2% ; G2G - 43% ; None - 9%

D. Do you prefer to access e-government services through:

Special centers - 11% ; Personal computer - 87% ; Mobile phones - 2%

E. Do you consider government portal www.gosuslugi.ru a successful project?

YES - 73% ; NO - 10% ; No opinion - 17%

F. Do you think that course “Introduction to e-government” was useful?

YES - 89% ; NO - 5% ; No opinion - 6%

http://www.gosuslugi.ru/


Further enhancements, including organization of information exchange between the portal and similar Internet sites in Russia and EU

Dissemination and promotion of Russian e-government achievements inside Russia and worldwide

Expansion of ELS, including new courses, webinars, and forums

G2C portal development plan:


Thanks! [email protected]

Russian G2C eGov knowledge portal (WWW.RUSG2C.RU)

Russian G2C eGov knowledge portal () · Support to Egov in the Russian Federation (G2C)...

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