Rusol Irina Grigorievna2014

Ministry of Education and Science Republic of Kazakhstan

Sh. UalikhanovKokshetau State University

Faculty of Philology and Pedagogy

Careers in the Hospitality Industry

Careers in the Hospitality IndustryOverview:• The Hospitality Industry offers a wide array of

exciting job opportunities. Goal:• The goal of this lesson is to introduce students to

the myriad of career opportunities that exist in the Hospitality and Tourism Industry and to help guide students in choosing any such career.

Objectives:

At the end of this lesson students will be able to:• Identify and explain different career types available

in each segment of the industry (hotels, food service, travel, tourism, etc.)

• Understand the goals of job placement• Understand how and when to start searching for a

job in the industry

Where in the world are you?

The US India Australia

Which country would you like to work in and why?

SpainRussiaJapan

____________________________________________________________

An InterviewQuestion forms- Use the present simple to make questions for these answers

1. From a small village in south west France called Marsac.

5. Usually by bus, but if the weather is really good I sometimes walk.

6. I usually go on holiday in June.

2. Usually at 9am but sometimes at about 8.45.

3. Languages? English and French quite fluently and also a bit of Chinese

4. In a small apartment near the centre of town.

___________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________7. Sometimes in the company canteen, but more often I go to the cafe round the corner.

____________________________________________________________

____________________________________________________________

Where do you come from?

What time do you usually start work at?

What languages can you speak?

Where do you live?

How do you come to work/school?

When do you usually go on holiday?

Where do you have lunch?

2. meeting It’s been nice you.

1. but Sorry have to go I now

3. believe can’t how busy it I is

4. journey have you Did a good here?

5. your was How weekend?

6. Enjoy rest the of the conference

7. to talking Nice you

8. It’s weather lovely today

Sorry but I have to go

now

It’s been nice meeting you

I can’t believe

how busy it is

Did you have a good

journey here?

Enjoy the rest of the conference

Nice talking to you

It’s lovely weather today

How was your weekend?

B

BB

B

E

E

E

E

Put the words in the correct order

Are they ‘beginnings’ or ‘endings’?

Make small talk!

?

???

? ?

Formal OR Informal

Thank you for your e mail received yesterday

Thanks for your message earlierI would be grateful if

you could send me your catalogue

Would it be possible for you to organise my accommodation?

Can you book the same hotel as last time?

Could you possibly arrange an interpreter?Can you please bring Lars to translate?Please accept my apologies for this misunderstandingI’m sorry but I can’t see you this week

I look forward to meeting you in personSee you at the meeting

With best regardsAll the best

Formal and informal language

Can you give me a copy of the bill?

Industry Segments

Hotels

Food Service

Travel

Tourism

Supporting Industries

Hotels

• Rooms• Food & Beverage• Human Resources• Accounting• Engineering• Sales & Marketing• Catering

Food Service

• Independent Restaurants• Corporate Restaurants• Franchised Restaurants• Managed Services

– education– healthcare– business & industry (B&I)

• Catering

Travel

• Cruise Lines• Airlines• Amtrak• Bus Lines• Rental Car Agencies• Resorts• Travel Agencies

Tourism

• Amusement Parks• National, State, and Regional Parks• Adventure / Eco -Tourism• Governmental Tourism Offices• Corporate Meeting Planner

Supporting Industries

• Food Service Distributors• Chemical Suppliers• Hard Goods• Hardware Support & Development• Software Support & Development• Beverage Distributors• Real Estate• Consulting

Goals of Job Placement

Starting salary, possibilities of raisesPersonal satisfaction

– self-expression– creativity– initiative– independence

Professional goals

When To Start

• This Semester• Set Goals• Search for Opportunities• Get Involved• Write a Resume• If you have to work - make it count• Take Care of Yourself

Last night you were the winner of The Trainee and you won the prize of a £750,000 contract with the successful entrepreneur Tomas Flint. Today all of the newspapers and magazines want to talk to you.

Student A is the winner of the reality show and Student B is a journalist from a national newspaper.

Before you meet, prepare information so that you can talk about:

• What job you used to do before the show• How you won a place on the show• What the most difficult thing you had to do was• Why you think you won the prize

A Role Play

e-resourses

• Н.Е. Королева. Английский язык. Сервис и туризм. Unit 6, p268

• www.macmillan.com