Rural Courts Survey Q1 Are you satisfied with your Court's … · Q1 Are you satisfied with your...

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Rural Courts Survey 1 / 32 47.83% 44 42.39% 39 5.43% 5 5.43% 5 Q1 Are you satisfied with your Court's access to technology and technology support: i.e. computers, video hearings, JIS, JABS, email, internet,videoconferencing/Skype? Answered: 92 Skipped: 0 Total Respondents: 92 Satisfied Somewhat Satisfied Dissatisfied Very Dissatisfied 0% 20% 40% 60% 80% 100% Answer Choices Responses Satisfied Somewhat Satisfied Dissatisfied Very Dissatisfied

Transcript of Rural Courts Survey Q1 Are you satisfied with your Court's … · Q1 Are you satisfied with your...

Page 1: Rural Courts Survey Q1 Are you satisfied with your Court's … · Q1 Are you satisfied with your Court's access to technology and technology support: i.e. computers, video hearings,

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47.83% 44

42.39% 39

5.43% 5

5.43% 5

Q1AreyousatisfiedwithyourCourt'saccesstotechnologyandtechnology

support:i.e.computers,videohearings,JIS,JABS,email,

internet,videoconferencing/Skype?Answered:92 Skipped:0

TotalRespondents:92

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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57.14% 52

36.26% 33

7.69% 7

0% 0

Q2AreyousatisfiedwithyourCourt'saccesstotrainingopportunitiesforjudicial

officersandstaff?Answered:91 Skipped:1

TotalRespondents:91

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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38.16% 29

30.26% 23

22.37% 17

9.21% 7

Q3AreyousatisfiedwithyourCourt'saccesstocourthousefacilitators?

Answered:76 Skipped:16

TotalRespondents:76

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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29.67% 27

35.16% 32

23.08% 21

12.09% 11

Q4AreyousatisfiedwithyourCourt'ssecurity?

Answered:91 Skipped:1

TotalRespondents:91

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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67.42% 60

22.47% 20

8.99% 8

1.12% 1

Q5AreyousatisfiedwithyourCourt'sresearchresources,i.e.Westlaw,Lexis,lawlibraryandotherresearchmaterials?

Answered:89 Skipped:3

TotalRespondents:89

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDisatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDisatisfied

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42.22% 38

34.44% 31

13.33% 12

11.11% 10

Q6AreyousatisfiedwithyourCounty/City'sjailcapacity/access?

Answered:90 Skipped:2

TotalRespondents:90

Satsfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satsfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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43.18% 38

38.64% 34

14.77% 13

3.41% 3

Q7AreyousatisfiedwithyourCourt'saccesstoanduseofjailalternatives?

Answered:88 Skipped:4

TotalRespondents:88

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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47.73% 42

20.45% 18

19.32% 17

12.50% 11

Q8AreyousatisfiedwithyourCourt'saccesstoprobationservicestoensurecompliancewithpre-trialandpost

convictionconditions?Answered:88 Skipped:4

Total 88

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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33.33% 30

41.11% 37

21.11% 19

4.44% 4

Q9Areyousatisfiedwithyourcommunity'saccesstoCD,DVandMH

providers?Answered:90 Skipped:2

Total 90

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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52.33% 45

33.72% 29

11.63% 10

2.33% 2

Q10AreyousatisfiedwiththeavailabilityandverificationofIID,EHM,andalcohol/drugusemonitoring?

Answered:86 Skipped:6

TotalRespondents:86

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Satisfied

SomewhatSatisfied

Dissatisfied

VeryDissatisfied

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Q11Pleaseindicatewhichofthe10improvementslistedbelowwouldbemosthelpful-inorderofpriority.Note-asyouselectyourchoices,theorderofthelistwillchangesothatyourfirstchoiceis

listedfirstandsoon.Answered:84 Skipped:8

Accesstotechnologya...

Accesstotraining...

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Accesstocourthouse...

Court'ssecurity...

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Court'sresearch...

County/City'sjail...

Accesstoanduseofjail...

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Accesstoprobation...

AccesstoCD,DVandMH...

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20.24%17

10.71%9

14.29%12

9.52%8

9.52%8

13.10%11

8.33%7

1.19%1

5.95%5

7.14%6

84

6.58

2.38%2

13.10%11

11.90%10

11.90%10

15.48%13

11.90%10

11.90%10

7.14%6

5.95%5

8.33%7

84

5.62

3.57%3

14.29%12

7.14%6

9.52%8

7.14%6

14.29%12

9.52%8

11.90%10

7.14%6

15.48%13

84

5.06

34.94%29

7.23%6

10.84%9

16.87%14

3.61%3

6.02%5

7.23%6

6.02%5

3.61%3

3.61%3

83

7.29

0%0

1.19%1

4.76%4

4.76%4

9.52%8

9.52%8

17.86%15

19.05%16

11.90%10

21.43%18

84

3.61

9.64%8

12.05%10

10.84%9

10.84%9

10.84%9

13.25%11

7.23%6

9.64%8

13.25%11

2.41%2

83

5.86

8.33%7

13.10%11

5.95%5

13.10%11

13.10%11

15.48%13

13.10%11

7.14%6

7.14%6

3.57%3

84

5.88

10.71%9

9.52%8

10.71%9

7.14%6

14.29%12

4.76%4

15.48%13

15.48%13

8.33%7

3.57%3

84

5.67

1 2 3 4 5 6 7 8 9 10

Availabilityand...

0% 20% 40% 60% 80% 100%

1 2 3 4 5 6 7 8 9 10 Total AverageRanking

Accesstotechnologyandtechnologysupport:i.e.computers,videohearings,JIS,JABS,email,internet,videoconferencing/Skype

Accesstotrainingopportunitiesforjudic ialofficersandstaff

Accesstocourthousefacil i tators

Court'ssecurityInprovements

Court'sresearchresources,i.e.Westlaw,Lexis,lawlibraryandotherresearchmaterials

County/City'sjailcapacity/access

Accesstoanduseofjailalternatives

Accesstoprobationservicesalternativestoensurecompliancewithpre-trialandpost-convictionconditions

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9.52%8

11.90%10

11.90%10

7.14%6

11.90%10

5.95%5

3.57%3

13.10%11

20.24%17

4.76%4

84

5.48

1.19%1

7.14%6

11.90%10

9.52%8

4.76%4

5.95%5

5.95%5

9.52%8

15.48%13

28.57%24

84

4.08

AccesstoCD,DVandMHproviders

Availabil i tyandverificationofIID,EHM,andalcohol/drugusemonitoring

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73.63% 67

13.19% 12

25.27% 23

17.58% 16

23.08% 21

Q12DoesyourCourthaveaccesstocourtinterpreters?DoesyourCourthaveaccesstointerpretersonshortnotice?(PleasechecktheboxesthatapplytoyourCourt)

Answered:91 Skipped:1

TotalRespondents:91

TheCourthasadequateacc...

TheCourtdoesnothave...

TheCourtdoesnothave...

TheCourtdoeshaveadequat...

TheCourtdoesnothave...

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

TheCourthasadequateaccesstointerpreters

TheCourtdoesnothaveadequateaccesstointerpreters

TheCourtdoesnothaveadequateaccesstocertainlanguageinterpreters

TheCourtdoeshaveadequateaccesstointerpretersonshortnotice

TheCourtdoesnothaveadequateaccesstointerpretersonshortnotice

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90.91% 70

58.44% 45

22.08% 17

28.57% 22

25.97% 20

Q13PleaseindicatewhetheryourCourthasadequateaccesstotheresources

listedbelowtoaddresstheneedsofandeffectivelydealwithproselitigants.

Answered:77 Skipped:15

TotalRespondents:77

Forms

Directionsforforms

Technologyandtechnology...

Trainedandavailablest...

Publicoutreach...

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Forms

Directionsforforms

Technologyandtechnologyassistance

Trainedandavailablestafftoaidprosel itigantsthroughthecourtprocess

Public outreachmaterials

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32.22% 29

44.44% 40

15.56% 14

7.78% 7

Q14LocalgovernmentunderstandsandrespectstheCourt’s

independence/autonomy.Answered:90 Skipped:2

Total 90

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

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38.20% 34

46.07% 41

11.24% 10

4.49% 4

Q15LocalleaderssupporttheCourt.Answered:89 Skipped:3

Total 89

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

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20% 18

60% 54

12.22% 11

7.78% 7

Q16TheotherbranchesofgovernmentunderstandtheCourt'sneeds/operations.

Answered:90 Skipped:2

Total 90

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

StronglyAgree

SomewhatAgree

SomewhatDisagree

StronglyDisagree

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Q17DoesalackoflocalpublictransportationserviceimpactyourCourt'sabilitytoprovideservices(i.e.difficultyforlitigantsanddefendantstogettoCourtdatesandtreatmentappointments)?

Answered:78 Skipped:14

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36.11% 26

52.78% 38

51.39% 37

59.72% 43

36.11% 26

37.50% 27

Q18Pleaseindicatewhichofthefollowingtechnologyresources/solutionswouldbe

helpfultoyourCourt.Answered:72 Skipped:20

TotalRespondents:72

Additionalcomputer...

Additionalcomputer...

Additionaltechnical...

Accesstov ideo...

Abilitytopayticketsand...

Abilitytoschedule...

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Additionalcomputerhardware

Additionalcomputersoftware

Additionaltechnicalsupportandinformation

AccesstovideoconferencingforCourthearingsandtraining(webinars,orwebbasedsessions)

Abil itytopayticketsandfineson-line

Abil itytoscheduletraffic hearingsonl ine

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78.75% 63

36.25% 29

35% 28

53.75% 43

27.50% 22

Q19IfyourCounty/Cityweretoobtaingrantsorloanstoimprovecourthouse

facilitiesorsecurity,whatimprovementswouldbepriorities?

Answered:80 Skipped:12

TotalRespondents:80

Security

Clerk'soffices

ClientandWitnessMeet...

Courtrooms

JuryRooms

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Security

Clerk'soffices

ClientandWitnessMeetingRooms

Courtrooms

JuryRooms

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86.67% 78

13.33% 12

Q20WoulditbehelpfulforyourCourttoreceiveinformationaboutgrantstorural

courtsforcourthousefacilities?Answered:90 Skipped:2

TotalRespondents:90

Yes

No

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Yes

No

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70.93% 61

37.21% 32

61.63% 53

24.42% 21

22.09% 19

45.35% 39

23.26% 20

52.33% 45

Q21Pleaseindicatewhichofthefollowingresourceswouldbehelpfultoyourcourtin

servingproselitigantsAnswered:86 Skipped:6

TotalRespondents:86

Easilyunderstandab...

Trainingforcourtstaff...

Webbasedinformation...

Formsandcasestatus

Docketinformation

A“CourtHelpLine”

“LiveChat”serv ices

CourtAssistance...

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Easilyunderstandableformsandinstructions

Trainingforcourtstafftoprovideassistanceandinformation/directiontoprosel itigants

Webbasedinformationaboutthecourtsystem,andhowtoprepareandwhattoexpect

Formsandcasestatus

Docketinformation

A“CourtHelpLine”

“LiveChat”services

CourtAssistanceOfficers

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58.44% 45

41.56% 32

57.14% 44

37.66% 29

Q22Pleaseindicatewhichofthefollowinginterpreterservicesmaybehelpfultoyour

Court.Answered:77 Skipped:15

TotalRespondents:77

InPersonTranslators

Languageline

Translatedforms

Courtpersonnelw i...

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

InPersonTranslators

Languageline

Translatedforms

Courtpersonnelwithbi-ortri-l ingualskil ls

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Q23ThePublicTrustandConfidenceCommitteeisseekingtoidentifyany

problemsforpublictrustandconfidenceinourcourtsthatmightbeexacerbatedforruralcourtsbytheirpopulationbase,geographicareaserved,demographicsandrelativeresources.Ifyouconsideryoursaruralcourt,doesyourrural

characterpresentchallengesinprovidingservices?Pleasecommentonthose

challenges.Answered:51 Skipped:41

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Q24AretherespecificareasyouwouldliketoseeimprovedinyourCourt?Ifyes,

pleasecomment.Answered:52 Skipped:40

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Q25Ifthereareareasofserviceyouwouldliketoimprove,doyouthinkyourCityorCountywouldbesupportive?Please

comment.Answered:53 Skipped:39

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61.18% 52

38.82% 33

Q26Wouldyouliketheresultsofthissurveyemailedtoyou?

Answered:85 Skipped:7

Total 85

Yes

No

0% 20% 40% 60% 80% 100%

AnswerChoices Responses

Yes

No

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Q27Optional-inwhichCountyisyourCourtlocated?Answered:53 Skipped:39