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Rural BPO
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Transcript of Rural BPO
IntroductionIntroduction
The Government of Tamil Nadu is planning to bring out a Rural BPO Policy in order to promote BPO companies to setup their operations in rural parts of Tamil Nadu.
This is part of the Government Initiative to take
the BPO Industry to the rural Tamil Nadu.
It is imperative to understand that in several
parts of the world and in India the presence of
Industrial Units in close proximity with
academic institutions has led to growth in the
Industry and the local Economy.
Objective – Rural BPOObjective – Rural BPO
Promote Tamil Nadu as a favored IT / ITES Destination
Employment Generation Create an eco system in rural Tamil Nadu Reduce Cost of BPO Operations
Moving to Tier II and Tier III locations for Inclusive Growth
Tamil Nadu – A Tamil Nadu – A DestinationDestination
Knowledge Pool Availability Infrastructure Social and Living Environment Business Environment Excellent State Government Support Low Cost of Operations
The growth of ITES in rural areas will lead to an all around eco system growth which will favor the local economical growth.
Role of ICTACTRole of ICTACT
The Govt. of Tamil Nadu and the Industry
bodies like NASSCOM, through ICT
Academy of Tamil Nadu (ICTACT) will play
an active role to help the BPO Companies
to setup their facilities in the Rural Areas.
Inviting BPO Companies Inviting BPO Companies Be part of a revolutionBe part of a revolution
Setting up of Rural BPOs is no longer being
perceived as just corporate social
responsibility. These are viable businesses.
These BPOs can provide both voice and non-
voice processes like data entry, email
responses, document checks, data , bill
processing, customer support etc.
Reduce the operations cost through employing
low cost manpower available in the rural areas
Ensure Lower employee attrition levels
Expand to newer avenues of Business
“80% of Incremental growth shall come from untapped markets” – NASSCOM 2020
Inviting BPO Companies Inviting BPO Companies Be part of a revolutionBe part of a revolution
The AdvantagesThe Advantages
The advantages to open units in small towns are critical, as the business margins are growing thinner.
Cost benefit, - Lower Manpower recruitment cost,
training costs, overheads etc.
Availability of right manpower at appropriate
costs.
Enables to expand to newer avenues of business
and build new business models.
Own the process and ensure the quality
The Value PropositionThe Value Proposition
To setup a Rural BPO Unit, ICTACT will help BPO Companies in :
Identifying appropriate Space in a right Institution Electricity Internet Connectivity Local Support Support in Recruitment Support in training the local resources Capital / Training Subsidy from Govt.
Support in training
Support in Recruitment
Identification of Right Insitution
Local Govt. Support
Liasioning with College
and Govt
Continues Coordination
The Value PropositionThe Value Proposition
What you need to Do ? Create the IT Infrastructure
required at the provided space
Create initial set of Resources
Start your business
LET US BE A PART OF THE LET US BE A PART OF THE REVOLUTIONREVOLUTION
Corporate Interested in participating shall contactMr.B.Anbuthambi DGM Corporate & Government Initiatives,
ICTACT [email protected] – 044 4290 6800