Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

79
Designing for Use and Acceptance of Tracking Tools in Cancer Care Rupa Patel Biomedical & Health Informatics Oral Dissertation Defense August 6, 2013

description

Patients with cancer experience many unanticipated symptoms and struggle to communicate them to clinicians during treatment. They contend with a variety of symptoms at home—issues stemming from cancer progression, treatment regimens, and co-morbidities. Although many patients rely on clinic visits to get help with managing these symptoms, clinicians often underestimate the intensity of patients' symptoms or miss them altogether. A proliferation of mobile and sensor-based tools, which enable self-tracking, leads us to consider how to approach their design to support cancer symptom management. However, tracking tools are not widely used and accepted in cancer care. To further study use of tracking tools, I analyzed the use of two different types of manual tracking tools: (1) ESRA-C2, an electronic Patient-Reported Outcome (ePRO) tool deployed to 372 people with cancer; and (2) HealthWeaver, a personal informatics tool deployed as a technology probe to 10 women with breast cancer. Also, I analyzed the “in-the-wild” self-tracking practices of the 10 women before they used HealthWeaver, as well as 15 other women with breast cancer. Results showed that patients who voluntarily used the ePRO tool the most frequently had relatively low symptom distress. In addition, although patients’ tracking behaviors “in the wild” were fragmented and sporadic, these behaviors with a personal informatics tool were more consistent. Participants also used tracked data to see patterns among symptoms, feel psychosocial comfort, and improve symptom communication with clinicians. Given these considerations, I describe a new conceptual model that has implications for patients, clinicians, and tool developers. If patients and clinicians accept and integrate tracking tools into cancer symptom management away from the clinic, we can move closer to continuous healing relationships that are the cornerstone of effective care.

Transcript of Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Page 1: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Designing for Use and Acceptance of Tracking Tools in Cancer Care

Rupa PatelBiomedical & Health InformaticsOral Dissertation DefenseAugust 6, 2013

Page 2: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Self-Tracking in Cancer Care

MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK2

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MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK3

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Self-Tracking in Cancer Care

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NMarypatient withbreast cancer

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Thumb infection

Insomnia

Pain

Unstable glucose level

Weight loss

Fatigue & Nausea

Hives Dry cough

High blood pressureSwelling

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Symptom Communication

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Nausea

Fatigue

Pain

Weight loss

MO

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ATIO

N

{ CLINIC VISIT }

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Nausea

Fatigue

Pain

Weight loss

Swelling Neuropathy

Symptom Communication

{ CLINIC VISIT }

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Thumb infection

Vaginal dryness

Dry cough

Anxiety

..

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N

Nausea

Fatigue

Pain

Weight loss

Swelling Neuropathy

Symptom Communication

{ CLINIC VISIT }

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• Care based on continuous healing relationships

• Shared knowledge and the free flow of information

• Personalization based on patient needs and values

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Institute of Medicine (IOM) Report, 2001

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Communication Needs in Cancer Care

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Can Tracking Tools Help?

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Cooking Hacks Website http://www.cooking-hacks.com/index.php/documentation/tutorials/ehealth-biometric-sensor-platform-arduino-raspberry-pi-medical

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Researcher/Clinician-Driven

• Patient-Reported Outcome

• Ecological Momentary Assessment

Patient-Driven

• Personal Informatics Self-Tracking

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Tracking Tools Across Fields

PRO

EMA

PInf

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Abernethy, AP et al. (2008). Health Serv Res 43(6): 1975-91.

Patient-Reported Outcome Instrument: FACT-G

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Cella et al, Journal of Clinical Oncology, 1993

PRO

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ESRA-C2

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N

Symptom Assessment

Report View

Teaching TipsBerry, ASCO 2012.

PRO

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Benefits of Patient-Reported Outcome Tools

• Improved health outcomes1,2

• Clinician awareness of symptoms3,4

• Timing of symptom reporting5

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1Velikova, Journal of Clinical Oncology 2004; 2Detmar JAMA 20023Berry, Journal of Clinical Oncology 20114Ruland, JAMIA 20105Cleeland, Journal of Clinical Oncology 2011

PRO

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Ecological Momentary Assessment

• Study of human behavior in daily life

• Random or periodic reminders to track

15Stone, Shifman, et al“The Science of Real-time Data Capture” 2007

MO

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N

EMA

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Benefits of Ecological Momentary Assessment Tools

• Limited recency effects

• Improved event recall

• Capture of mood and context

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Stone, Shifman, et al“The Science of Real-time Data Capture” 2007

EMA

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• Patient-initiated tracking

• One generates data for personal insight and action

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Personal InformaticsPInf

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Benefits of Personal Informatics Self-Tracking

• Clinic adoption not needed

• Wide selection of apps and devices

• Consumer-facing interface design

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PInf

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Barriers to Tracking Tool Use

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Retrospective recall X

Data integration X X

User burden X X X

Interruptions X

Interpretation of meaning

X X

PInfPRO EMA

Donaldson, Quality of Life Research, 2008

Stone, Shifman, et al. “The Science of Real-time Data Capture,”

2007

Li, et al. CHI 2010

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U.S. Symptom Tracking Habits

7 in 10 adults track a health indicator• 49% of trackers keep track “in their heads”• 34% of trackers track on paper• 21% of trackers use technology

Pew Study: Tracking For Health, January 2013

Rural patients with cancer or survivors (n=134)• 1 in 3 tracked health issues during treatment• 1 in 11 used technology to track health data

Hermansen-Kobulnicky et al. Support in Cancer, 200920

MO

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How do we design tracking tools that are used and

accepted by both patients and clinicians in standard cancer

care?

MO

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N

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Self-Tracking in Cancer Care

MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK22

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Aim 1 Research Questions

1.1 How often do patients with cancer voluntarily use an ePRO tool?

1.2 Is frequent voluntary use of an ePRO tool associated with a reduction in symptom distress of patients with cancer?

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AIM

1: e

PR

O T

OO

L USE

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Data: Intervention Group (n=372) from Randomized Controlled TrialIntervention• Voluntary access to ESRA-C2 ePRO

Assessment-taking sessions at any time• Access to Teaching Tips/Report Views at Study

Time PointsInclusion criteria• Any cancer• Enrollment prior to treatment start• Adults 18+

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1: e

PR

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OO

L USE

Berry, ASCO 2012

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ESRA-C2

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AIM

1: e

PR

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L USE

Symptom Assessment

Report View

Teaching TipsBerry, ASCO 2012

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Symptom Assessments in ESRA-C2Questionnaires• Symptom Distress (SDS15)• Depression (PHQ-9)• Quality of Life (EORCTC-QLQ-30)• Chemotherapy-induced neuropathy (EORCTC-QLQ-

CIPN30)• Skin changes• Fever/chills• Sex-related symptoms• Patient prioritization

77 total questions at study time points30 total Symptom & Quality of Life Issues (SQLI) 26

AIM

1: e

PR

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Berry, ASCO 2012

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Data Collection Procedures

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Study Time Points• Symptom assessment

• Reminder to take assessment

• Clinician receives report

Intervention: Access outside of 4 study time points• Choice of symptom assessments

• Viewing reports

• Viewing teaching tips

Reminder phone call 1 week after enrollment at S1

Consult prior to

treatment

S1 First on-treatmen

t VisitS2

6-8 weeks after

treatment start

S32-4

weeks after

treatment end date

S4

Berry, ASCO 2012

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RQ 1.1 Analysis Methods

How often do patients with cancer voluntarily use an ePRO tool?

• Descriptive statistics

• Contingency table / Fisher’s Exact Test

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AIM

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PR

O T

OO

L USE

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Overall Use of ESRA-C2

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AIM

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PR

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L USE

S1

V1.1

V1.2

V1.3

V1.4

V1.5

V1.6 S2

V2.1

V2.2

V2.3 S3

V3.1

V3.2

V3.3 S4

V4.1

0

100

200

300

400

Frequency

of

Sess

ions

S1 S2 S3 S4

Study Time Points Voluntary Sessions

First on-treatmen

t Visit

S2

6-8 weeks after

treatment start

S3 2-4

weeks after

treatment end date

S4

Consult prior to

treatment

S1

S v

Time Points over the Course of the Study

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Voluntary Sessions Are Less Likely to Include Completed Symptom Distress (SDS15) Assessments

Fisher’s exact test (p < .001)

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AIM

1: e

PR

O T

OO

L USE

S

v

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AIM

1: e

PR

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OO

L USE

RQ 1.2 AnalysisIs frequent voluntary use of an ePRO tool associated with a reduction in symptom distress of patients with cancer?

One-way between-group ANOVA

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AIM

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PR

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L USEDependent Variable

• SDS15 score• Range: 15 - 60

Independent Variable• Voluntary Use• 3 levels: 0, 1, ≥2 uses

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AIM

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PR

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RQ 1.2 AnalysisIs frequent voluntary use of an ePRO tool associated with a reduction in symptom distress of patients with cancer?

One-way between-group ANOVA

Frequent users (≥2 uses) had significantly lower end-of-study symptom distress scores than those with just 1 use (p < .05)

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AIM

1: e

PR

O T

OO

L USEDependent Variable

• SDS15 score• Range: 15 - 60

Independent Variable• Voluntary Use• 3 levels: 0, 1, ≥2 uses

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Symptom Distress, by Use GroupA

IM 1

: ePR

O T

OO

L USE

S1 S2 S3 S420

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22

23

24

25

26

27

28

29

30

No Use (n=123) 1 Use (n=92) ≥2 Uses (n=74)

Sym

pto

m D

istr

ess

(SD

S15

Sco

re)

S1 v S2 v S3 v S4

Study Time Points

Voluntary Sessions

S

v

Time Points over the Course of the Study

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Aim 1 Summary

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AIM

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PR

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• Low overall voluntary use of ePRO tool

• Frequent users had lower end-of-study symptom distress than those with 1 use

• Future work to identify reasons for RCT effect

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Limitations

• No data on acceptability of features

• Varied length of treatment

• Focus on a general symptom measure

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AIM

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PR

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OO

L USE

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Self-Tracking in Cancer Care

MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK36

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Aim 2 Research Questions

2.1 What are barriers to self-tracking during cancer care?

2.2 How does actual use of tracking tools benefit patients?

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AIM

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TIE

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CK

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Data Collection Methods

“In-the-Wild” Field Study (n=15)• home & clinic

observations• interviews• questionnaires

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AIM

2: PA

TIE

NT T

RA

CK

ING

“Technology Probe” Study (n=10)• tool use logs• clinic observations• interviews• questionnaires

Inclusion criteria: Women with breast cancer

Unruh et al, CHI 2010 Klasnja et al, CHI 2010

Page 39: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

HealthWeaver “Check-in” Entry

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Web Mobile

AIM

2: PA

TIE

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RA

CK

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HealthWeaver Graphing

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AIM

2: PA

TIE

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CK

ING

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Open Coding Analysis Themes

• Health issues & metrics• E.g., nausea, anxiety

• Tracking behavior• E.g., sporadically in notebooks

• Barriers to self-tracking in the wild

• Benefits of self-tracking with HealthWeaver

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TIE

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CK

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Findings: Tracking with cancer

Barriers “in the Wild”• Limited clinical guidance• Fragmentation of data• Time & energy burden

Benefits with HealthWeaver• Augmented memory• Psychosocial comfort• Communication support with clinicians

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AIM

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TIE

NT T

RA

CK

ING

Patel et al., AMIA 2012

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Barrier: Limited Clinical Guidance• Patients use memory to recall symptoms

• Clinicians recommend few metrics to track

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P8’s drain log

AIM

2: PA

TIE

NT T

RA

CK

ING

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Barrier: Fragmentation of Data

• Paper, MS Office used to track

• Difficult to reflect

• Data unified by just 1 participant

44P9’s notebook

AIM

2: PA

TIE

NT T

RA

CK

ING

Page 45: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

HealthWeaver Tracking Usage

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Metrics required for study

Default metrics in HealthWeaver

Average metrics tracked = 8.8(n=10)

AIM

2: PA

TIE

NT T

RA

CK

ING

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Benefit: Augmenting Patterns

P19: “So I was able to look back and see, I wasn’t feeling this bad, what’s going on now?”

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memory

support

AIM

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RA

CK

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Benefit: Communication Support with Clinicians

P17: “I was able to show [my doctor] that my hip was getting worse over time and that she should take it a little more seriously, [given] the fact I had it for day after day after day and I could show her what was going on.”

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RA

CK

ING

Patient priorities & data

Page 48: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Benefit: Psychosocial Comfort

P23: “…[documenting] something good that happened, any new news, and good news, might be helpful to go back and remember that there have been improvements.”

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AIM

2: PA

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NT T

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CK

ING

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Design Implications

• Provide pre-populated metrics

• Provide customizable metrics

• Facilitate reflection and communication with clinicians

• Support patient ownership of tracking process

49Patel et al, AMIA 2012

AIM

2: PA

TIE

NT T

RA

CK

ING

Page 50: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Aim 2 Summary

• High use of personal informatics tracking tool

• Unexpected benefits of self-tracking

• Design implications drawn from benefits and barriers

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NT T

RA

CK

ING

Page 51: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Self-Tracking in Cancer Care

MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK51

DIS

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Page 52: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

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How do we design tracking tools that are used and

accepted by both patients and clinicians in standard cancer

care?

CO

NC

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AL M

OD

EL

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Why are Tracking Tools Not Actually Used in Standard Cancer Care?

“The approaches that are being used to develop eHealth technologies are not productive enough to create technologies that are meaningful, manageable, and sustainable.”

- Julia van Gemert-Pijnen

University of Twente, Netherlands

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Theories Informing Use and Acceptance of Tracking Tools

• Technology Acceptance Model (TAM)

• Derivations of TAM

• Personal Informatics Stage-Based

Model

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CO

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Technology Acceptance Model (TAM)

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Davis 1989

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Continued Use ModelC

ON

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Kim & Malhotra 2005

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Unified Theory of Acceptance and Use of Technology (UTAUT)

CO

NC

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Venkatesh 2003

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Issues with TAM and its Derivations

• Changing facilitators affect continued

use

• Focuses on environment and user

conditions, not technology design

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Stage-Based Model of Personal Informatics Systems

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Li et al, CHI 2010

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Issues with the Stage-based Model

• Missing properties of tracking tools

• No clinician representation

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CO

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Marypatient withbreast cancer

Page 62: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Dimensions• Modality• General vs.

Condition-specific• Manual vs.

Automatic• Universal vs.

Personalized• Integration with EHR

Page 63: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Dimensions• Structure of Data• Clinical Relevance• Completeness• Type of Vocabulary• Actual vs.

Estimated• Timing of Capture• Private vs. Shared

DATA

Page 64: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Patient Priorities

PATIENTDimensions• Symptom Distress• Behavioral

Intention• Comfort with

Technology

DATA

Page 65: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Patient Priorities

PATIENTDimensions• Symptom Distress• Behavioral

Intention• Comfort with

Technology

DATA

CLINICIANDimensions• Specialization• Behavioral

Intention• Comfort with

Technology

Clinician Priorities

Page 66: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Patient Priorities

DATA

Clinician Priorities

PATIENT CLINICIAN

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TRACKING TOOL

Patient Priorities

DATA

Clinician Priorities

ACCEPTANCE

PATIENT CLINICIAN

Page 68: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Patient Priorities

DATA

Clinician Priorities

ACCEPTANCE

ACCEPTANCE

PATIENT CLINICIAN

Page 69: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Self-Tracking in Cancer Care

MOTIVATION: Why Track Symptoms in Cancer

Care?

AIM 1: ePRO Tool Use and Symptom Distress

AIM 2: Patient-Driven Self-Tracking

MODEL: Design Considerations for Tracking Tools

CONTRIBUTION & FUTURE WORK69

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Page 70: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Contribution to Health Informatics

• Uses a larger sample of voluntary ePRO tool use than prior studies

• Supports convergence of multiple types of tracking tools

• Considers how to integrate patient-driven tracking tools into healthcare

• Introduces a new model that has implications for future tracking tool design

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CO

NTR

IBU

TIO

N

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Contribution to Human-Computer Interaction

• Provides tracking tool design considerations for people with serious illnesses like cancer

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NTR

IBU

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Future Work

• Validate model

• Interviews with patients and clinicians

• Surveys

• Design new tracking tools for cancer care

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FUTU

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OR

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Thank You!

CommitteeWanda Pratt, PhDDonna Berry, RN, PhDPaul Gorman, MDTom Payne, MDBeth Devine, PharmD, PhD

Participants in studiesNIH R01 GrantsNLM Informatics Fellowship

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Pedja KlasnjaAndrea HartzlerEun Kyoung ChoeSharbani RoyLauren Wilcox-PattersonLeila ZelnickNadia AkhtarRachel HanischLaurence RohmerSarah MennickenBas de VeerSameer HalaiJared BauerAlan Au

Persona images:Courtesy of Limeade

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Deepa, Alpa, Payal, NeelamDasha & AlisherMichelleAishaShannonMary CzDUBMSR summer interns ‘12, ‘13FHCRC Communicating for the CureBHI-2008, BHIstudent @ UWTito’s asado crewSoccer friendsHoldem @ homeFellow NLM fellowsWISH colleagues

iMed lab

AC

KN

OW

LED

GEM

EN

TS

Page 75: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

Questions? Rupa Patel [email protected]

Regina Holliday, Artist & Patient Advocate, Washington, DC

Page 76: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

RQ2Is frequent voluntary use of an ePRO tool associated with a reduction in symptom distress of patients with cancer?

76

AIM

1: V

OLU

NTA

RY U

SE

Page 77: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

“Self-tracking” defined

Awareness of bodily symptoms and their

impact on daily activities and cognitive

processes that is captured either through

measurement or observations and self-report

77

RELA

TED

WO

RK

Page 78: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

RQ2

78

AIM

1: e

PR

O T

OO

L USE

Frequent users’ symptom distress was almost significantly higher in voluntary uses between T2 and T3 study time points (p < .07)

Page 79: Rupa Patel's Ph.D. Dissertation Defense, UW Biomedical & Health Informatics

TRACKING TOOL

Dimensions• Modality• General vs. Condition-

specific• Manual vs. Automatic• Universal vs. Personalized• Integration with EHR

Dimensions• Structure of Data• Clinical Relevance• Completeness• Type of Vocabulary• Actual vs. Estimated• Timing of Capture• Private vs. Shared

Patient Priorities

DATAClinician Priorities

ACCEPTANCE

ACCEPTANCE

PATIENTDimensions• Symptom Distress• Behavioral Intention• Comfort with

Technology

CLINICIANDimensions• Specialization• Behavioral Intention• Comfort with

Technology