RUP Manual Couple OBU English - Satellic Manual_Couple OBU... · 2016-06-08 · Microsoft Word -...

MANUAL

Road User Portal (RUP) -‐

Couple an On Board Unit (OBU) Date version: 04 February 2016

In case of additional questions contact Satellic Customer Support on

00800/72 83 55 42 (From Belgium and neighboring countries)

or +32 78 15 15 15/+32 2 416 0 416.

(From any location)

Calls from mobile networks may be surcharged according to the terms and conditions of your mobile service operator.

2 Satellic NV • Airport Plaza • Stockholm Building • Leonardo Da Vincilaan 19 • B-1831 Diegem • T +32 2 416 04 16 • [email protected] • www.satellic.be VAT Number: BE 0556.799.596 • RPR Brussels

Couple an On Board Unit in the Satellic Road User Portal

Please note that, due to privacy reasons, not all the information is shown. Couple an OBU and top up in Pre-‐paid mode Step 1: Go to www.satellic.be, and select “Road User Portal”.

In order to couple an On Board Unit, you need to complete the following steps first:

• Register an account. Please check: RUP Manual – Account Registration for more information.

• Register a vehicle. Please check: RUP Manual – Vehicle Registration for more information.

• Order an OBU. Please check: RUP Manual – Order an OBU for more information.

When coupling an OBU to a vehicle, you also need to connect the OBU to a Guaranteed Payment Means. Toll can be paid in pre-‐paid mode or post-‐paid mode.

-‐ In pre-‐paid, payments can be done by credit card, fuel card, debit card in the Road User Portal. Bank transfer is also possible, but to that respect please have a look on www.satellic.be.

-‐ In post-‐paid, payments can be done by credit card or fuel card. Couple and top up the OBU in pre-‐paid mode, are explained here below. Couple and top up the OBU in post-‐paid mode, are explained as of page 11.


Step 2: Select “LOGIN”.

Step 3: Select “I’M MANAGING” and login with your Username and Password.


Step 4: Select “COUPLE OBU” under the blue circle “DECOUPLED OBUs”.

Step 5: Select the OBU and the vehicle you want to couple. Click “NEXT”.


Step 6: Select the payment method for topping up the OBU. Select “PRE-‐PAID” and click “NEXT”.

Step 7: Your OBU is now coupled to the vehicle. To use the OBU immediately, select “TOP UP”.


Step 8: Enter the amount (€) that you would like to top up your OBU with. You can top up in Pre-‐paid mode with Credit Card, Debit Card and Fuel Card in the Road User Portal.

• Follow steps 8a-‐8c for top up with Credit Card. • Follow steps 8d-‐8f for top up with Debit Card. • Follow steps 8g-‐8i for top up with Fuel Card.

Remark: these steps are only needed if no Top-‐Up amount on the OBU is available. Top up via Credit Card – pre-‐paid

8.a. Fill in the Top Up Amount (€), select “CREDIT CARD” and select “NEXT”.


8.b. Please confirm your entered data and select “TOP UP”.

8.c. Follow the instructions on the secured payment provider page and pay the Top-‐Up. Please note that the language of this payment page can be different than your default language on the RUP.


Top up via Debit Card – pre-‐paid 8.d. Fill in the Top up-‐amount, select “DEBIT CARD” and click “NEXT”.

8.e. Please confirm your entered data and select “TOP UP”.


8.f. Follow the instructions on the secured payment provider page and pay the Top Up. Please note that the language of this payment page can be different than your default language on the RUP.

Top up via Fuel Card – pre-‐paid

8.g. Fill in the Top Up-‐Amount, select “FUEL CARD” and select “NEXT”.


8.h. Please confirm your entered data and select “TOP UP”.

8.i. Follow the instructions on the secured page provided by AGES and pay the Top Up. Please note that the language of this payment page can be different than your default language on the RUP.


Couple an OBU and top up in Post-‐paid mode Step 1: Go to www.satellic.be, and select “Road User Portal”.

Step 2: Select “LOGIN”.


Step 3: Select “I’M MANAGING” and login with your Username and Password.

Step 4: Select “COUPLE OBU” under the blue circle “DECOUPLED OBUs”.


Step 5: Select the OBU and the vehicle you want to couple. Click “NEXT”.

Step 6: Select the payment method for paying the toll in post-‐paid mode. In Post-‐paid mode, you can pay with Credit Card or Fuel Card.

• Follow steps 6a-‐6b for top up with Credit Card. • Follow steps 6c-‐6d for top up with Fuel Card.

Top up via Credit Card – post-‐paid

a. Select “Credit Card” and click “NEXT”.


b. Follow the instructions on the secured payment provider page and pay the pre-‐authorisation amount of €45. This amount is blocked on the credit card and will not be withdrawn from your account as long as the Belgian roads are not used (and in no case prior to 1 April). Please note that the language of this payment page can be different than your default language on the RUP.

Top up via Fuel Card – post-‐paid

c. Select “Fuel Card” and click “NEXT”.


d. Follow the instructions on the secured page provided by AGES. Please note that the language of this payment page can be different than your default language on the RUP.

You can find more information about decoupling an On Board Unit (OBU) in the RUP Manual – Decouple an On Board Unit.

RUP Manual Couple OBU English - Satellic Manual_Couple OBU... · 2016-06-08 · Microsoft Word -...

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