Running Brilliant Digital Taster Sessions brilliant digital taster...Who We Are • One of UK’s...
Transcript of Running Brilliant Digital Taster Sessions brilliant digital taster...Who We Are • One of UK’s...
Running Brilliant Digital Taster Sessions
Welcome to our Workshop
Introduced by
David Redpath
Director of IS, Home Group Ltd
Who We Are
• One of UK’s largest providers of high quality housing and
supported housing services
• House 120,000 people a year in 55,000 homes in 200 local
authorities
• Work with 30,000 vulnerable people through over 500
supported housing, justice and health services
• Support 1,800 older people in 54 schemes
Our Digital Inclusion Journey
• 30 digital inclusion events
• 600 one to one taster sessions
• Spring on Line 2011 Best Event Runner Up
Our Digital Inclusion Team
Billy Boyce, IS Customer Support Manager
Fiona Lowrey, Business Liaison Officer
Running Brilliant Digital Taster Sessions
• What is a digital taster session
• The venue
• The equipment
• The volunteers
• Promoting the event
• Session content
• Additional support
• Celebrating achievement
Digital Taster Sessions
What is a digital taster session?
• An appreciation of what the internet has to offer
• An hour long one to one session
• Confidence building exercise
Running Brilliant Digital Taster Sessions
Location
• Space
• Furniture
• Accessibility
Running Brilliant Digital Taster Sessions
Equipment
• Accessibility
• Internet connectivity
• Printing
Running Brilliant Digital Taster Sessions
Volunteers
• Ensure you have enough!
• Involve local community, families
• Back office colleagues
• Colleges and schools
Running Brilliant Digital Taster Sessions
Promoting
• At the venue
• In the local community
• Press
• Hold a social event
Running Brilliant Digital Taster Sessions
Session Content
• Session timings
• Exercises for beginners
• Genealogy
• Hobbies and interests
• Keep suggestions in reserve
Running Brilliant Digital Taster Sessions
Additional support
• Signposting to local courses
• Invite local colleges or schools
to hold follow up events
Running Brilliant Digital Taster Sessions
Celebrate Achievements
• Give it a sense of occasion
• Photo-shoot
• Certificate
• Feedback
Running Brilliant Digital Taster Sessions
Most importantly have fun!
Running Brilliant Digital Taster Sessions
Questions?
Group Exercise
Question 1
• Thinking about the geographical coverage of your organisation(s), how could
you promote your event in the local community(s) to ensure you reach as many
people as possible who are not digitally included?
Question 2
• What topics could you include in your session to encourage digital inclusion and
ensure both absolute beginners and those with some experience get the most
out of the taster session?
Question 3
• How could you signpost surfers to gain additional support to encourage them to
continue to build confidence and skills after the taster session and how would
you monitor this?
Question 4
• Who would you involve in helping to run your digital taster session to encourage
engagement in the local community and bring different generations together?
Running Brilliant Digital Taster Sessions
Thank you for your participation
We hope you found the session useful
Workshop outcomes on Digital Unite website