Run your business by the numbers fred shilmover

ShoreTel’s Cloud Division


IntroducingRunning Your Business by the Numbers


Quick Facts about M5

• Founded in 2000, M5 is the country’s largest and oldest provider of cloud-based phone systems for businesses

• We have 200+ employees and are hiring• M5 is headquartered in New York City, with offices in

Rochester, Chicago, Boston, Austin and Sunnyvale• More than 2,000 customers and 65,000 people rely on our

phone system• Acquired by ShoreTel in 2012


Staffing Focus


Running Your Business by the Numbers

David Hayes – HireMinds

Fred Shilmover – InsightSquared

Please Welcome

Better Data,Better BusinessFrom Visualization to Actionability

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What level of analytics user are you?

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Owning your data involves:

1. Visualization

2. Personalization & Accessibility

3. Holistic View

4. Actionability

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Visualized Analytics

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Stat: 62% of SMBs used desktop spreadsheets as the only analytics tool in 2011.

“Excel is enough.”http://www.microscope.co.uk/technology/software/in-depth-you-dont-have-to-be-big-to-want-to-be-smart/

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Stat: 63% chose “easy to deploy” as the most important feature for a BI product.

“Ease > Cost”InformationWeek 2012 BI and Information Management Trends Report

Stat: “Cost” placed 6th as a barrier to BI adoption.

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Excel is “free” and “easy”…

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…but it’s not pretty, or personal.

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“Graphical excellence is that which gives the viewer the greatest

number of ideas in the shortest time, with the least ink in the

smallest space.”-Edward R. Tufte, “The Visual Display of Quantitative

Information,” 1983

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Pretty data gets viewed more often.

• “Twitter-esque” feed on Activities

• Snapshot KPI modules

• Greens, Reds, Blacks

• Renders well on any web browser, any devices

Activity Feed

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Personalized Analytics

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Own your data, daily.

Personalized Reporting

Company-wide Reporting

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Multi-Data Sources

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M5 Networks for Call Data

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Better Data

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1. Make it easy to deploy.

API

Set up in as little as 24 hours.

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2. Show data each employee cares about...

• Living dashboards

• Accessible historical data

• Predictive analytics

• Customizable Goals

• Updated Hourly, Automatically

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…in a visually digestible way.

• Easy to read

• Drill-down capable

• Snapshot for Managers

• Actionable Information

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Example: Actionable Information

On hover overJO with no “momentum”

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Example: Actionable InformationOn click through

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“An overwhelming majority of companies (73%) have already

leveraged data to increase revenue. Of those…57% used data to

increase an existing revenue stream. Notably, the remaining 43%

used data to create entirely new sources of revenue.”

-Avanade Global Survey, 2012

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3. Instill data transparency.

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“Before this, it was like each person was playing in a jazz band, sort of doing their own thing. Now

we’re like an orchestra.”-Bill Fries, CEO, Hiregy

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Results

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HireMinds

Climbing data quality.

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HireMinds

First six months with InsightSquared:

• Presentations up 90%• Sendouts up 79%• Interviews up 139%• Revenue up 45%

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Love your data, it will love

you back.

Visit us at our booth!

insightsquared.com

@insightsquared

Run your business by the numbers fred shilmover

Technology

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