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  • Real-User Monitoring Data Center

    Hardware Recommendations

    Release 11.7

  • Please direct questions about {Compuware Product} or comments on this document to:

    Compuware Customer SupportFrontLine Support Login Page:

    http://go.compuware.com

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    This product contains confidential information and trade secrets of Compuware Corporation. Disclosure is prohibited withoutthe prior express written permission of Compuware Corporation. Use of this product is subject to the terms and conditions of theuser's License Agreement with Compuware Corporation.

    Documentation may only be reproduced by Licensee for internal use. The content of this document may not be altered, modifiedor changed without the express written consent of Compuware Corporation. Compuware Corporation may change the contentspecified herein at any time, with or without notice. All current Compuware Corporation product documentation can be found athttp://go.compuware.com.

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    Local Build: March 9, 2012, 7:55

  • Contents

    5Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Who Should Read This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Product Documentation Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Customer Support and Online Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    7Chapter 1 Recommended Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    13Chapter 2 General Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    17Chapter 3 Tested Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    21Chapter 4 Other Tested Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24NIC-Platform Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Tap Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    3Real-User Monitoring Data Center Hardware Recommendations

    Contents

  • Real-User Monitoring Data Center Hardware Recommendations4

    Contents

  • I N T R O D U C T I O N

    Who Should Read This GuideThis guide is intended to be used by network engineers and system administrators selecting,installing, or configuring Gomez Agentless Monitoring Device or report server hardware.

    Product Documentation LibraryThe following publications offer information on using and configuring {Compuware Product}.

    Real-User Monitoring Data Center Release NotesSummarizes new product features, known issues, and limitations, and lists last-minuteinformation not included in other publications related to the product.

    Distributed License Management - License Installation GuideDescribes how to install and administer Compuware product licensing components.

    Real-User Monitoring Data Center Getting Started GuideIntroduces product components, release information, system requirements, licensinginformation, and performance estimates.

    Central Analysis Server Installation Guide, Advanced Diagnostics Server InstallationGuide

    Describes how to install the report server.

    Gomez Agentless Monitoring Device Installation and Configuration GuideDescribes how to install the Agentless Monitoring Device, which collects data for theCentral Analysis Server and Advanced Diagnostics Server.

    Real-User Monitoring Data Center System Administration GuideDescribes how to configure and administer Real-User Monitoring Data Center.

    Advanced Diagnostics Server on-line help, Central Analysis Server on-line helpProvides on-line procedures and information to help you use the product.

    5Real-User Monitoring Data Center Hardware Recommendations

  • Advanced Diagnostics Server User Guide, Central Analysis Server User GuideGuides you through the features of the report server. It describes each top-level report andmany lower-level reports, shows you how to interpret the reports, how to identify problemsand how to optimize your network and site operation.

    Web Application Monitoring GuideExplains how to configure Web application monitoring with the Guided Configurationperspective in RUM Console.

    Real-User Monitoring Data Center Web Services - Getting Started Guide for DevelopersProvides data structure definitions and usage examples for Data Center RUM Web servicedevelopers.

    WAN Optimization in Gomez Getting Started GuideIntroduces the WAN optimization concept within Gomez. It describes how to properlyconfigure Gomez and accurately monitor your optimized WAN environment using theAMD and the report server.

    PDF files can be viewed with Adobe Reader, version 7 or later. If you do not have the Readerapplication installed, you can download the setup file from the Adobe Web site athttp://www.adobe.com/downloads/.

    Customer Support and Online Information

    Corporate Web site

    To access Compuware's site on the Web, go to http://www.compuware.com. The Compuwaresite provides a variety of product and support information.

    FrontLine support Web site

    You can access online customer support for Compuware products via our FrontLine supportsite at http://go.compuware.com. FrontLine provides fast access to critical information aboutyour Compuware products. You can read or download documentation, frequently asked questions,and product fixes, or e-mail your questions or comments. The first time you access FrontLine,you are required to register and obtain a password. Registration is free.

    Contact us

    The contact information to all local Compuware offices is provided on thehttp://go.compuware.com Web site.

    All high-priority issues should be reported by phone.

    Real-User Monitoring Data Center Hardware Recommendations6

    Introduction

  • C H A P T E R 1

    Recommended Hardware

    To obtain optimal and reliable performance from your Gomez software, Compuware recommendsthat you use the platforms and cards described in this section.

    Compuware and Cisco

    Compuware is a Cisco Solutions Technology Integrator and Cisco Developer Network SolutionProvider. Compuware integrates its Application Performance Monitoring solutions with theCisco Data Center Business Advantage, WAN Optimization and Application Acceleration, andNetwork Management and Automation solutions.

    Compuware leverages these integrations to enable customers to create unique and enhancedapplication performance management (APM) solutions optimized with Cisco Solutions totransform their businesses.

    The Compuware APM standardizes on the Cisco UCS hardware, which becomes the "goldstandard" for developing and running all data center monitoring components. As part of thispartnership, Compuware will OEM and sell UCS C210 and C460 high performance servers asthe preferred integrated platform for the Compuware APM.

    AMD recommended configurations

    Table 1. Cisco Tier 1 AMD Cisco UCS C210 M2

    IMPORTANT

    To maximize performance, open the machine's BIOS configuration and change the CPU performancesetting to High Throughput.

    Recommended Components

    Cisco UCS C210 M2 serverPlatform

    LSI 6G MegaRAID 9261-8i card (RAID 0, 1, 5, 6, 10, 60) 512 MB cacheRAID controller

    Riser card

    7Real-User Monitoring Data Center Hardware Recommendations

  • Table 1. Cisco Tier 1 AMD Cisco UCS C210 M2 (continued)

    Recommended Components

    (5x) PCIe 2.0 slots: (2x) full-height, full-length and (3x) full-height,half-length x8 PCIe slots, all with x16 connectors

    Slots

    (2x) Intel Xeon Processor X5670 (12 MB Cache, 2.93 GHz)CPUs

    64 GB RAM (DDR3-1333 MHz DRAMs)Memory

    (8x) 146 GB, 2.5'', 10k rpm, hot plug, RAID 1+0HDDs

    Cisco Integrated Management Controller Version: 1.2(1a)Remote Management

    Required for installation of operating system and application software.DVD-ROM

    DVD-RW Drive for UCS C210 M2 Rack Servers

    650W power supply, w / added 5A Standby for UCS C200 for C210Power Supply

    Battery Back-up

    Table 2. Cisco Tier 2 AMD Cisco UCS C460 M2

    Recommended Components

    Cisco UCS C460 M2Platform

    LSI 6G MegaRAID 9260-8i card (RAID 0, 1, 5, 6, 10, 60) 512 MB cacheRAID controller

    Riser card

    10x PCIe - 1x PCI2.0 (x16) length, 4x PCI2.0 (x8) length, 3x PCI2.0(x4) length, 1x PCI1.0 (x4) length, 1x PCI1.0 (x4) length

    Slots

    (2x) Intel Xeon Processor E7-8837 (24 MB cache, 2.67 GHz)CPUs

    64 GB RAM (DDR3-1333 MHz DRAMs)Memory

    (8x) 146 GB, 2.5'', 15k rpm, hot plug, RAID 1+0HDDs

    Cisco Integrated Management Controller Version: 1.2(1a)Remote Management

    DVD-ROM

    (2x) 850W Power supply Unit for C-SERIES C460 M1Power Supply

    Battery Back-up

    Real-User Monitoring Data Center Hardware Recommendations8

    Chapter 1 Recommended Hardware

  • Report server recommended configuration

    Table 3. Cisco report server Cisco UCS C210 M2

    Recommended Components

    Cisco UCS C210 M2 serverPlatform

    LSI 6G MegaRAID 9261-8i card (RAID 0, 1, 5, 6, 10, 60) 512 MB cacheRAID controller

    Riser card

    (5x) PCIe 2.0 Slots: (2x) full-height, full-length and (3x) full-height,half-length x8 PCIe slots, all with x16 connectors

    Slots

    (2x) Intel Xeon Processor X5670 (12 MB Cache, 2.93 GHz)CPUs

    Please refer to Module-specific system requirements and recommendations[p. 15] to select required memory configuration appropriate to your needs.

    Memory

    Please refer to Module-specific system requirements and recommendations[p. 15] to select required disks configuration appropriate to your needs.

    HDDs

    Cisco Integrated Management Controller Version: 1.2(1a)Remote Management

    Required for installation of operating system and application software.DVD-ROM

    DVD-RW Drive for UCS C210 M2 Rack Servers

    650W power supply, w / added 5A Standby for UCS C200 for C210Power Supply

    Battery Back-up

    Compatible network cards

    Use this list to select NICs and SSL cards for the AMD on recommended platforms. Thesetables do not apply to report server platforms.

    Table 4. Recommended PCIe card configurations for the AMD for Cisco platforms

    Cisco UCSC460 M2

    Cisco UCSC460 M1

    Cisco UCSC210 M2

    Part Number

    Description and Important Notes

    YYY

    EXPI9402PF

    Intel Pro/1000 PF PCIe 1000base-SX Multimodefiber Dual Port Server Adapter with LCconnectors. Type: low-profile. This card isstocked by and available directly fromCompuware.

    YYYEXPI9402PT

    9Real-User Monitoring Data Center Hardware Recommendations

    Chapter 1 Recommended Hardware

  • Table 4. Recommended PCIe card configurations for the AMD for Cisco platforms (continued)

    Cisco UCSC460 M2

    Cisco UCSC460 M1

    Cisco UCSC210 M2

    Part Number

    Description and Important Notes

    Intel Pro/1000 PT PCIe 10/100/1000base-T(X)copper Ethernet Dual Port Server Adapter. Type:low-profile. This card is stocked by andavailable directly from Compuware.

    YYY

    EXPI9404PTL

    Intel PRO/1000 PTL PCIe 10/100/1000base-T(X) copper Ethernet Quad PortLow-Profile Server Adapter. Type: low-profile.This card is stocked by and available directlyfrom Compuware.

    Important: Only cards with a revision numberof 004 or higher appear to work in these Ciscoplatforms. To determine the card revisionnumber, locate the bar code label on the cardand note the part number, which takes the formNNNNN-RRR, where RRR is the revisionnumber.

    YYY

    EXPX9502AFXSR

    Intel 10 Gigabit XF SR Dual Port ServerAdapter. Type: low-profile. This card is stockedby and available directly from Compuware.

    YYY

    EXPX9501AFXLR

    Intel 10 Gigabit XF LR Server Adapter. Type:low-profile.

    YYY

    E10G41AT2

    Intel 10 Gigabit AT2 Server Adapter. Type:low-profile.

    Table 5. Recommended SSL card configuration for the AMD on recommended platforms

    Cisco UCSC460 M2

    Cisco UCSC460 M1

    Cisco UCSC210 M2

    Part Number

    Description and Important Notes

    YYY

    NC4033E-6K0

    nCipher nShield 6000e F3, FIPS 140-2 SSLaccelerator card (RoHS)6. Type: low profile andregular slots. In a Cisco UCS C210, you mustuse the standard (full) height bevel option.

    YYYNC3023E-6K0

    Real-User Monitoring Data Center Hardware Recommendations10

    Chapter 1 Recommended Hardware

  • Table 5. Recommended SSL card configuration for the AMD on recommended platforms (continued)

    Cisco UCSC460 M2

    Cisco UCSC460 M1

    Cisco UCSC210 M2

    Part Number

    Description and Important Notes

    nCipher nShield 6000e F2, FIPS 140-2 SSLaccelerator card (RoHS)6. Type: low profile andregular slots. This card is stocked by andavailable directly from Compuware. In a CiscoUCS C210, you must use the standard (full)height bevel option.

    11Real-User Monitoring Data Center Hardware Recommendations

    Chapter 1 Recommended Hardware

  • Real-User Monitoring Data Center Hardware Recommendations12

    Chapter 1 Recommended Hardware

  • C H A P T E R 2

    General Hardware Requirements

    This section describes general hardware requirements, not specific platforms. Be sure to readthis section before you go on to any vendor-specific section.

    If you are selecting any hardware other than that described in Recommended Hardware [p. 7],you must ensure that hardware you select meets or exceeds the general requirements describedhere.

    Choosing a 32-bit or 64-bit AMD

    The 64-bit AMD is recommended as this version has improved performance, support fornon-standard MTU packets and higher capacity limits (memory). While the 32-bit version willstill meet the monitoring needs of the customer, the preferred version for most customers is the64-bit AMD.

    Selecting DIMM module size

    When installing RAM in your platform, Compuware recommends the use of as few DIMMmodules as possible. Communication between CPU and RAM is much more efficient whenRAM is configured in fewer modules. In addition, this approach allows for future RAM expansionwithout the necessity of DIMM module replacement.

    Processing of non-standard MTU packets on the AMD

    The AMD is capable of processing packets of up to 16128 bytes, besides the Ethernet standardMTU (Maximum Transmission Unit) of 1536 bytes. However:

    AMD hardware configurations using the custom e1000e_rtm NIC driver may experiencea non-standard MTU packets (jumbo frames) limitation due to hardware constraints.Support for non-standard MTU packets may vary depending upon the manufacturer andmodel of the NIC. Please examine the NIC documentation provided by the card manufacturerto determine how non-standard MTU packets are supported on that NIC.

    Although the 32-bit AMD is technically capable of supporting non-standard MTU packetsof up to 8192 bytes, performance is severely limited and cannot be recommended.Compuware therefore supports non-standard MTU packets only on the 64-bit AMD.

    Processing non-standard MTU packets on the 64-bit AMD requires additional memory.

    13Real-User Monitoring Data Center Hardware Recommendations

  • Table 6. Recommended RAM configuration for Maximum packet size values for AMDs

    Recommended RAM size for 64-bit platformsMaximum packet size

    64 GB8192 B or less

    96 GB8192 B

    128 GB16132 B

    Upon adding more RAM to the AMD, be sure to re-run the rtminst utility on the AMD andconfigure the Data memory limit and Packet buffer size as described in the AgentlessMonitoring Device Installation Guide. Use the RUM Console to set the non-standard MTU size(General/Maximum packet size).

    Red Hat Enterprise Linux Licensing

    Red Hat Enterprise Linux is sold on a per-socket-pair basis. This means the prices in vendor'sdirectory concern every two populated sockets in the server. Choose a subscription dependingon the target hardware architecture for your AMD. Existing customers who obtained their RedHat Enterprise Linux subscription for 32-bit AMDs and intend to upgrade their AMDs to 64-bitRed Hat Enterprise Linux are entitled within their existing subscription to install the 64-bit OSat no extra cost (no additional licensing fee). For more information on operating system licensing,refer to the Red Hat Web site.

    The AMD has the same functionality and performance on all versions of Red Hat EnterpriseLinux 5.

    General requirements for AMD platforms

    An AMD platform should meet or exceed the following requirements.

    Memory64 GB RAM on 64-bit AMD platforms.

    16 GB RAM on 32-bit AMD platforms.

    CPUsAt least 2x quad core CPU (or at least 8 cores in total) working with at least 2 GHz clock.In general, performance improves with higher CPU frequencies and core counts. Undertesting, the best performance-to-cost ratio was achieved with 12 cores.

    HDDs8x 146 GB, 6G, 10k or 15k rpm SAS drives

    Network and SSL card compatibilitySee Tested Cards [p. 17].

    Operating SystemRed Hat Enterprise Linux 5.x.

    General requirements for report servers

    A report server platform should meet or exceed the following requirements.

    Real-User Monitoring Data Center Hardware Recommendations14

    Chapter 2 General Hardware Requirements

  • CPUsAt least 2x quad core CPU (or at least 8 cores in total) working with at least 2 GHz clock.In general, performance improves with higher CPU frequencies and core counts. Undertesting, the best performance-to-cost ratio was achieved with 12 cores.

    Operating SystemFor a report server, select a server capable of running one of the following Windowseditions with the latest release, service packs, and 5 Client Access Licenses (CALs).Standard Edition is appropriate for installations up to 32 GB RAM; Enterprise Edition isappropriate for installations exceeding 32 GB RAM.

    Microsoft Windows 2008 R2 (64-bit) Standard or Enterprise Edition (depending onthe server memory size)

    Microsoft Windows 2008 (64-bit) Standard or Enterprise Edition (depending on theserver memory size)

    Microsoft Windows 2003 (64-bit) Standard or Enterprise Edition (depending on theserver memory size)

    (This Windows edition is supported but not recommended; it is reaching EOL.)

    SQL Server:

    Microsoft SQL 2005 Server (64-bit Edition) Standard or Enterprise

    Microsoft SQL 2008 Server (64-bit Edition) Standard or Enterprise

    Microsoft SQL 2008 Server R2 (32-bit and 64-bit Edition) Standard or Enterprise

    Memory and HDDsThe memory and HDD requirements of your report server depend on the functions assignedto that report server.

    CAS = Central Analysis Server

    ADS = Advanced Diagnostics Server

    CAS SQL = the CAS SQL database

    ADS SQL = the ADS SQL database

    RUM Console Server = the server portion of the Gomez RUM Console software

    Table 7. Module-specific system requirements and recommendations

    This table lists module system requirements in terms of RAM size (minimum and recommended),HDD requirements (minimum), and module intercompatibility. Note that these numbers are permodule. Refer to the next table for recommended machine configurations.

    Can co-exist withMin. HDDRec. RAMMin. RAMModule

    CAS SQL,10 GB32 GB24 GBCAS

    RUM Console Server

    ADS SQL,10 GB32 GB24 GBADS

    RUM Console Server

    15Real-User Monitoring Data Center Hardware Recommendations

    Chapter 2 General Hardware Requirements

  • Table 7. Module-specific system requirements and recommendations (continued)

    Can co-exist withMin. HDDRec. RAMMin. RAMModule

    CAS,8 x 146 GB (inRAID setup)

    32 GB24 GBCAS SQL

    RUM Console Server

    ADS,8 x 146 GB (inRAID setup)

    32 GB24 GBADS SQL

    RUM Console Server

    CAS,1 GB2 GB2 GBRUM ConsoleServer ADS,

    CAS SQL,

    ADS SQL

    Table 8. Illustrative installations

    This table lists example machine configurations in terms of RAM size, HDD requirements, andmodule intercompatibility.

    NOTE

    For each row, the listed amount of RAM should be sufficient for that machine running thosemodules, but adding more RAM will in many cases result in even better performance.

    You may find one of the first two configurations below particularly useful.

    CAS and ADS can never be installed on the same machine.

    HDDRAMModules

    8 x 146 GB (in RAID setup)64 GBCAS + CAS SQL database + RUM ConsoleServer

    8 x 146 GB (in RAID setup)64 GBADS + ADS SQL database + RUMConsole Server

    10 GB32 GBCAS

    8 x 146 GB (in RAID setup)64 GBCAS + CAS SQL database

    10 GB32 GBADS

    8 x 146 GB (in RAID setup)64 GBADS + ADS SQL database

    8 x 146 GB (in RAID setup)32 GBCAS SQL + RUM Console Server

    8 x 146 GB (in RAID setup)32 GBADS SQL + RUM Console Server

    Real-User Monitoring Data Center Hardware Recommendations16

    Chapter 2 General Hardware Requirements

  • C H A P T E R 3

    Tested Cards

    The NICs and SSL cards listed in the tables here have been tested.

    IMPORTANT

    The cards listed in this chapter were successfully tested with non-Cisco platforms. Some ofthem may not work in Cisco UCS servers. For the list of cards that were successfully tested ina Cisco environment, be sure to refer to Recommended Hardware [p. 7].

    NOTE

    The AMD supports all NICs that are compatible with libpcap library of Red Hat EnterpriseLinux . However, this support is limited in performance and is referenced in this document asnative driver mode.

    Native driver mode is not recommended. The native driver is less efficient than the Compuwarecustom driver. Under heavy load, the AMD running with a native driver might not be able toprocess all traffic. The native driver makes the AMD process traffic up to 50 percent slowerthan the performance results described in the System Administration Guide.

    A number of cards are supported by a Compuware driver referenced in this document as acustom driver. The performance of the AMD has been tested only with NICs recommendedin this document and using the Compuware custom driver.

    AMD hardware configurations using the custom e1000e_rtm NIC driver may experience ajumbo frames limitation due to hardware constraints. Support for jumbo frames may varydepending upon the manufacturer and model of the NIC. Please examine the NIC documentationprovided by the card manufacturer to determine how jumbo frames are supported on that NIC.

    The following cards, which use the AMD custom driver (e1000e_rtm), have not yet been testedfor their jumbo frames (MTU) support.

    Intel PRO/1000 PF Quad Port Server Adapter

    Intel PRO/1000 PF Dual Port Server Adapter

    Intel PRO/1000 PT Dual Port Server Adapter

    Intel PRO/1000 PT Quad Port Low Profile Server Adapter

    17Real-User Monitoring Data Center Hardware Recommendations

  • Network Cards

    Data Center RUM versionDescriptionPart No.

    10.0 SP2 or higherIntel PRO/1000 PT PCIe10/100/1000 base-T(X) fiber

    EXPI9404PF

    Ethernet Quad Port ServerAdapter; PCIe; full-height

    10.0 SP1 or higherIntel PRO/1000 PF PCIe1000base-SX Multimode fiber

    EXPI9402PF

    Dual Port Server Adapter withLC connectors; PCIe;low-profile. This card is stockedby and available directly fromCompuware.

    10.0 SP1 or higherIntel PRO/1000 PT PCIe10/100/1000 base-T(X) copper

    EXPI9402PT

    Ethernet Dual Port ServerAdapter; PCIe; low-profile. Thiscard is stocked by and availabledirectly from Compuware.

    10.0 SP2 or higherIntel PRO/1000 PTL PCIe10/100/1000 base-T(X) copper

    EXPI9404PTL

    Ethernet Quad Port Low-ProfileServer Adapter; PCIe;low-profile. This card is stockedby and available directly fromCompuware.

    10.3 or higher, Red Hat Enterprise Linux 5.1or higher

    Intel 10 Gigabit XF SR DualPort Multi-mode Fiber ServerAdapters; PCIe; low-profile.

    EXPX9502AFXSR

    This card is stocked by andavailable directly fromCompuware.

    11.5.1 or higher, Red Hat Enterprise Linux 5.5or higher

    Intel 10 Gigabit XF LR ServerAdapters; PCIe; low-profile

    EXPX9501AFXLR

    11.5.1 or higher, Red Hat Enterprise Linux 5.5or higher

    Intel 10 Gigabit AT2 ServerAdapters; PCIe; low-profile

    E10G41AT2

    11.5.1 or higher, Red Hat Enterprise Linux 5.5or higher

    Intel Ethernet Server AdaptersX520-LR1; PCIe; low-profile

    E10G41BFLR

    11.5.1 or higher, Red Hat Enterprise Linux 5.5or higher

    Intel Ethernet Server AdaptersX520-SR2; PCIe; low-profile

    E10G42BFSR

    Real-User Monitoring Data Center Hardware Recommendations18

    Chapter 3 Tested Cards

  • Data Center RUM versionDescriptionPart No.

    5.1 or higherIntel PRO/1000 MF PCI-X1000base-LX (single-modefiber) server adapter; PCI-X

    PWLA8490LX

    5.1 or higherIntel PRO/1000 MF PCI-X1000base-SX Multimode fiber

    PWLA8492MF

    Dual Port Server Adapter withLC connectors; PCI-X

    5.1 or higherIntel PRO/1000 MT PCI-X10/100/1000 base-T(X) copper

    PWLA8492MT

    Ethernet Dual Port ServerAdapter; PCI-X

    10.0 SP1 or higherIntel PRO/1000 GT PCI-X10/100/1000 base-T(X) copper

    PWLA8494GT

    Ethernet Quad Port ServerAdapter; PCI-X

    SSL Cards

    All cards were tested in 32-bit and 64-bit modes unless otherwise noted.

    Data Center RUM versionDescriptionPart No.

    10.0 SP1 or higherCavium NITROX XL FIPS SSLaccelerator card (RoHS); PCI-X.Supported for 32-bit AMD only.

    CN1120-350-NFB-1.0-G

    10.2 or highernCipher nShield 2000 F2 TPSFIPS 140-2 SSL acceleratorcard (RoHS); PCI-X

    NC3023P-2K0

    10.2 or highernCipher nFast SSL acceleratorcard (RoHS); PCI-X. Supportedfor 32-bit AMD only.

    NC1003P-500

    11.0.1 or highernCipher nShield 6000e F3, FIPS140-2 SSL accelerator card(RoHS); PCIe

    NC4033E-6K0

    11.5.0 or highernCipher nShield 6000e F2, FIPS140-2 SSL accelerator card

    NC3023E-6K0

    (RoHS); PCIe. This card isstocked by and availabledirectly from Compuware.

    19Real-User Monitoring Data Center Hardware Recommendations

    Chapter 3 Tested Cards

  • Real-User Monitoring Data Center Hardware Recommendations20

    Chapter 3 Tested Cards

  • C H A P T E R 4

    Other Tested Platforms

    The systems described in this section have been tested with past releases of Real-User Monitoring Data Center.

    If it is impossible to obtain the recommended systems described in Recommended Hardware[p. 7], these other platforms may be suitable alternatives provided you can configure them tomeet the general requirements described in General Hardware Requirements [p. 13].

    IMPORTANT

    Recent tests have revealed that some of our recommended and tested servers do not supportmore than 22 interfaces (or more than 20 interfaces if an SSL card is also used). This is alimitation related to x86 hardware architecture. As of this date, it is known to apply to the HPDL 585 G2, HP DL 585 G7, and Dell R900 servers. It is possible that the same problem is alsopresent in other x86 server models. Please consult your hardware vendor prior to placing anyhardware order.

    At the same time, we are aware that some of the servers definitely can support more than 22interfaces. For example, the HP DL 585 G6 was successfully certified to work with an AMDwith 30 ports, and the Cisco UCS C460 M1 was successfully tested with 36 ports.

    Table 9. Other platforms tested

    Some of these systems have reached end-of-life but are still listed here because you may already ownsuch a system. If so, and if you can upgrade it to meet the requirements outlined in General HardwareRequirements [p. 13], it may make a suitable Real-User Monitoring Data Center platform.

    Tested modesTested SWDetailsPlatform

    32-bit11.5 and upLSI 6G MegaRAID 9260-8i card (RAID 0, 1, 5, 6,10, 60) 512 MB cache

    Cisco UCSC460 M1 64-bit

    Slots: 10x PCIe - 1x PCI2.0 (x16) full height, 5xPCI2.0 (x8) full height, 1x PCI2.0 (x8) low profile,1x PCI2.0 (x4) low profile, 2x PCI1.0 (x4) lowprofile

    21Real-User Monitoring Data Center Hardware Recommendations

  • Table 9. Other platforms tested (continued)

    Tested modesTested SWDetailsPlatform

    CPUs: (2x) Intel Xeon Processor X7542 (12 MBcache, 2.67 GHz)

    Memory: 64 GB RAM (DDR3-1333 MHz DRAMs)

    HDDs: (8x) 146 GB, 2.5'', 15k rpm, hot plug, RAID1+0

    Remote Management: Cisco Integrated ManagementController Version: 1.2(1a)

    Power Supply: (2x) 850W Power supply Unit forC-SERIES C460 M1, battery back-up

    64-bit11.5.2HP Smart Array P410i Integrated; (3x) PCIe Gen2x 8, (3x) PCIe Gen2 x 4; Intel Xeon X5670, six cores

    HP DL380 G7

    @ 2.93 GHz, 12 MB cache; (6x) 146 GB, 15k rpmSAS (RAID 1+0 configuration); IntegratedLights-Out 3

    Note: Tests have revealed that Red Hat version 5.5fails to install on this platform in this configuration.Compuware therefore recommends the use of RedHat version 5.6 on this platform.

    64-bit11.5.2HP Smart Array P410i Integrated / 512 MB FBWC;(2x) PCIe Gen2 x 8, (3x) PCIe Gen2 x 4; (2x) Intel

    HP DL580 G7

    Xeon X7542, six cores @ 2.66 GHz, 18 MB cache;(8x) 146 GB, 15K rpm, 2.5'' SAS (RAID 1+0configuration); Integrated Lights-Out 3

    To use a PCI-X card (rather than a PCIe card) in thismachine, you must also purchase the 588139-B21DL580 G7 PCI-X Combo Express Kit riser kit.

    HP DL580 G7 is supported by Red Hat from RedHat Enterprise Linux 5.5.

    32-bit11.5.2Smart Array P410i/512 PCIe Controller ; OptionalSecondary PCIe Riser (Slots 4, 5, and 6); 2 x PCIe

    HP DL380 G6

    64-bitX4 low-profile, 2 x PCIe X4, 2 x PCIe X8; 2 x IntelXeon Quad Core 5570, 2.93 GHz, 8 MB Cache, 95Watts; 8 x 146 GB, Hot Plug 10k rpm, 2.5'' SAS(RAID 1+0 configuration); iLO 2 Advanced Pack1-Server License

    32-bit11.1HP Smart Array P410/512 MB BBWC Controller(RAID 0/1/1+0/5/5+0); (3x) x8 PCI-Express; (4x)

    HP DL585 G6

    64-bitx4 PCI-Express; (2x) PCI-X (100MHz); 2x Six-CoreAMD Opteron 8435 (2.6 GHz) processors, totalcores: 12 (2 x6); 4 x 146 GB, Hot Plug 15K rpm,2.5'' SAS (RAID 1+0); iLO 2 Advanced Pack1-Server License

    Real-User Monitoring Data Center Hardware Recommendations22

    Chapter 4 Other Tested Platforms

  • Table 9. Other platforms tested (continued)

    Tested modesTested SWDetailsPlatform

    32-bit10.0Integrated Smart Array 6i Controller; PCI-X RiserCard; 3 x PCI-X; 2 x Intel Xeon 3.4 GHz; 6 x 72.8GB, Ultra320 SCSI, 15K rpm; iLO Advanced

    HP DL380 G4Rack Server

    32-bit10.3Smart Array P400/512 PCIe Controller; 2 xAMD Opteron Quad Core Processors 2356 (2.3

    HP DL385 G2server

    GHz, 2 MB Level 3 Cache, 75 Watts); 6 x 146 GB,Hot Plug, 2.5'', SAS, 10K rpm (RAID 1+0configuration); iLO 2 Advanced Pack 1-ServerLicense

    32-bit11.5.2PERC6/i SAS RAID Controller, 256 MB cache, x8backplane; Riser with 2 PCIe X 8 and 2 PCIe X 4

    Dell PowerEdgeR710 64-bit

    G2 slots; 2 PCIe X 8, 1 PCIe X 4 G2; (2x) Intel Xeon5540 Quad Core @ 2.53 GHz Processor, 8MB Cache, 5.86 GT/s QPI; (8x) 146 GB, 2.5'' SAS,Hot Plug 10k rpm (RAID 1+0 configuration);iDRAC6 Express Embedded Remote Management

    32-bit11.5.2PERC6/i SAS RAID Controller, 256 MB cache; (7x)PCI-Express; (2x) E7440 Intel Xeon Quad Core,

    Dell PowerEdgeR900

    2x4 MB L2, 2.40 GHz, 1066 MHz FSB, 80 W; (6x)73 GB, 2.5'' SAS, 15k rpm Hot Plug, Serial-AttachSCSI, 3 Gbps; Dell Remote Access Card, 5thGeneration for PowerEdge

    32-bit11.0Embedded Integrated RAID Controller ROMBPERC4ei; 3 x PCI-X, 4 x PCIe; 2 x Intel Xeon 3.66

    Dell PowerEdge6850 RackServer GHz; 4 x 146 GB, Ultra320 SCSI, 15K rpm; Dell

    Remote Access Controller 4/P

    32-bit11.0PERC 5/i Integrated RAID Controller; Riser with 2PCI-X Slots (3 Volts) and 1 PCIe Slot; 2 x PCI-X,

    Dell PowerEdge2950 Server

    1 x PCIe; 2 x Dual Core Intel Xeon 5160 3.00 GHz;6 x 73 GB, SAS, 2.5'', 10K rpm; Dell Remote AccessController 5

    32-bit11.0Embedded Integrated RAID Controller ROMBPERC4ei; PCI-X Riser Card; 3 x PCI-X; 2 x Intel

    Dell PowerEdge2850 RackServer Xeon 3.4 GHz; 6 x 72.8 GB, Ultra320 SCSI, 15K

    rpm; Dell Remote Access Controller 4/I

    32-bit11.0PERC6i SAS RAID Controller, 256 MB cache, x8Backplane; Riser with 2 PCI-X Slots (3 Volts) and

    Dell PowerEdge2950 III

    1 PCIe Slot (AMD); 2 x PCI-X, 1 x PCIe full-heightor low profile; 2 x Quad Core Intel Xeon 5450, 3.00GHz Processor, 1333 MHz FSB; 6 x 73 GB (AMD)or 6 x 146 GB (report server), SAS, 2.5'', 10K rpm

    23Real-User Monitoring Data Center Hardware Recommendations

    Chapter 4 Other Tested Platforms

  • Table 9. Other platforms tested (continued)

    Tested modesTested SWDetailsPlatform

    (RAID 1+0 configuration); Dell Remote AccessCard, 5th Generation for PowerEdge

    32-bit11.1.0ServeRAID 8K SAS Controller (25R8064); (2x)PCI-X, 4 x PCIe full-height or low profile; (2x)

    IBM X3755Server(8877xxx) AMD Opteron Processors 8384 Quad Core (2.7

    GHz); (4x) 146 GB, Hot Plug 15k rpm, 2.5'' SAS(RAID 1+0 configuration); RSA-II Slimline Adapter

    32-bit11.1.0ServeRAID 8K SAS Controller; IBM PCI-X RiserCard X3650; (2x) PCI-X, 2 x PCIe low profile; (2x)

    IBM X3650Server(7979xxx) Intel Xeon 5450 Quad Core, 3.00 GHz Processor,

    1333 MHz FSB; (6x) 73 GB, Hot Plug 10k rpm,SAS (RAID 1+0 configuration); RSA-II SlimlineAdapter

    32-bit10.0ServerRaid 8i SAS Zero Channel Controller; 6 xPCI-X; 2 x Intel Xeon 3.66 GHz; 6 x 72.8 GB, 2.5'',SAS, 15K rpm; Remote Supervisor Adapter II

    IBM x366 RackServer

    32-bit10.0Integrated Dual Channel Ultra320 SCSI Controller;4 x PCI-X; 2 x Intel Xeon 3.4 GHz; 6 x 72.8 GB,

    IBM x346 RackServer

    Ultra320 SCSI, 15K rpm; Remote SupervisorAdapter II

    32-bit11.0ServeRAID 8I SAS Controller; 6 x PCI-X; 2 x 3.66GHz Intel Xeon; 6 x 73 GB, 10K rpm, SAS; RemoteSupervisor Adapter II

    IBM x3850Server

    32-bit11.1.0Internal SAS RAID PCI-E HBA (LSI3081E)supporting RAID 0, 1, 1E, 10E; (6x) Low Profile

    Sun x4450Server

    PCI-Express slots; (2x) Intel Xeon E7440 Quad-Core(2 x 4 MB L2, 2.40 GHz, 1066 MHz FSB, 80 W);(6x) 73 GB, Hot Plug 15k rpm, 2.5'' SAS (RAID10 configuration); Sun Embedded Lights OutManager

    32-bit10.0MegaRAID Quad Ultra-320 Controller; 7 x PCI-X;2 x AMD 852 Opteron 2.6 GHz; 4 x 146 GB, 10K

    Sun Fire V40zRack Server

    rpm, Ultra320 SCSI; Sun System ManagementConsole

    NIC-Platform CompatibilityIf you have selected a platform other than one of the recommended Cisco platforms, use thissection to help you select cards that have been tested with your selected platform.

    Real-User Monitoring Data Center Hardware Recommendations24

    Chapter 4 Other Tested Platforms

  • HP

    Table 10. PCIe cards tested with HP platforms

    Server modelPCIe Card

    HP DL580 G7HP DL380 G7Part No.Type

    YYEXPI9404PFFull-height

    YYEXPI9404PT

    YYEXPI9402PF1

    Low-profile

    YYEXPI9402PT1

    Y2YE10G41AT2

    YYEXPI9404PTL1

    YY3EXPX9502AFXSR1

    YYEXPX9501AFXLR

    YYNC4033E-6K0Low profile andregular slots YYNC3023E-6K01

    Table 11. PCI-X cards tested with HP platforms

    Server modelPCI-X Card

    HP DL585 G6HP DL585

    (365185-261)HP DL380 G4(371293-405)

    Part No.Type

    YYYPWLA8494MT

    SniffingYNYPILA8472C3

    YYY313879-B21

    YYY313881-B21

    YYYNC3022PSSL

    Y4NNCN1120-350-NFB-1.0-G

    1 This card is stocked by and available directly from Compuware.2 Tested and supported on Red Hat Enterprise Linux 5.5 or higher running AMD software version 11.5.13 Tested and supported on Red Hat Enterprise Linux 5.1 or higher.4 Supported for 32-bit AMD only

    25Real-User Monitoring Data Center Hardware Recommendations

    Chapter 4 Other Tested Platforms

  • Table 11. PCI-X cards tested with HP platforms (continued)

    Server modelPCI-X Card

    HP DL585 G6HP DL585

    (365185-261)HP DL380 G4(371293-405)

    Part No.Type

    YYY916-11000-840

    Dell

    Table 12. PCIe cards tested with Dell platforms

    Server modelPCIe Card

    Dell PowerEdgeR9005

    Dell PowerEdgeR710

    Part No.Type

    YYEXPI9404PFFull-height

    NYEXPI9402PF1

    Low-profile

    NYEXPI9402PT1

    YYEXPI9404PTL1

    Y3Y3EXPX9502AFXSR1

    YYNC4033E-6K0

    YYNC3023E-6K01

    Table 13. PCI-X cards tested with Dell platforms

    Server modelPCI-X Card

    Dell PE 2950III

    Dell PE 6850Dell PE 2850Dell PE 2950(222-3390)

    Part No.Type

    YYYYPWLA8494MT

    Sniffing

    YYYPILA8472C3

    YYY313879-B21

    YYY313881-B21

    YYYYPWLA8494GT

    5 With this server, the maximum number of ports on PCIe cannot exceed 22.

    Real-User Monitoring Data Center Hardware Recommendations26

    Chapter 4 Other Tested Platforms

  • Table 13. PCI-X cards tested with Dell platforms (continued)

    Server modelPCI-X Card

    Dell PE 2950III

    Dell PE 6850Dell PE 2850Dell PE 2950(222-3390)

    Part No.Type

    YPWLA8492MF

    YPWLA8492MT

    YYYNC3022P

    SSL

    YYY916-11000-840

    Y4CN1120-350-NFB-1.0-G

    YNC3023P-2K0

    Y4NC1003P-500

    Table 14. PCIe cards tested with Dell platforms

    Server modelPCIe Card

    Dell PowerEdge 2950 IIIPart No.Type

    YEXPI9402PF1

    Low-profileYEXPI9402PT1

    YEXPI9404PTL1

    Y3EXPX9502AFXSR1

    IBM

    Table 15. PCI-X cards tested with IBM platforms

    Server modelPCI-X Card

    IBM X3755IBM X3650Part No.Type

    YYPWLA8490LX

    SniffingYYPWLA8492MF

    YYPWLA8492MT

    YYPWLA8494GT

    Y4Y4CN1120-350-NFB-1.0-GSSL

    27Real-User Monitoring Data Center Hardware Recommendations

    Chapter 4 Other Tested Platforms

  • Table 15. PCI-X cards tested with IBM platforms (continued)

    Server modelPCI-X Card

    IBM X3755IBM X3650Part No.Type

    YYNC3023P-2K0

    Y4Y4NC1003P-500

    Table 16. PCIe cards tested with IBM platforms

    Server modelPCIe Card

    IBM X3755IBM X3650Part No.Type

    NNEXPI9404PFFull-height

    YYEXPI9402PF1

    Low-profileYYEXPI9402PT1

    YYEXPI9404PTL1

    Y3Y3EXPX9502AFXSR1

    YYNC4033E-6K0Low profile andregular slots YYNC3023E-6K01

    Table 17. PCI-X cards tested with IBM platforms

    Server modelPCI-X Card

    IBM x366IBM x346IBM X3850

    (8863)Part No.Type

    YYYPWLA8494MT

    Sniffing

    YYYPILA8472C3

    YYY313879-B21

    YYY313881-B21

    NYNPWLA8494GT

    YYYNC3022PSSL

    YYY916-11000-840

    Real-User Monitoring Data Center Hardware Recommendations28

    Chapter 4 Other Tested Platforms

  • Sun

    Table 18. PCIe cards tested with Sun platforms

    Server modelPCIe Card

    Sun x4450 ServerPart No.Type

    NEXPI9404PFFull-height

    YEXPI9402PF1

    Low-profileYEXPI9402PT1

    YEXPI9404PTL1

    Y3EXPX9502AFXSR1

    YNC4033E-6K0Low profile andregular slots YNC3023E-6K01

    Table 19. PCI-X cards tested with Sun platforms

    Server modelPCI-X Card

    Sun Fire v40zPart No.Type

    YPWLA8494MT

    Sniffing

    YPILA8472C3

    Y313879-B21

    Y313881-B21

    YPWLA8494GT

    YNC3022PSSL

    Y916-11000-840

    Tap KitsCompuware does not guarantee that AMDs will be able to process monitored signals from 10Gigabit network taps. For best results when using 10 Gigabit network taps, the customer shouldstrictly adhere to industry best practices for 10 Gigabit network designs, including a worst-caseanalysis and design considering light loss margins on all light paths. In particular, it is imperativethat accurate light measurements are taken to ensure that the amount of light presented to theAMD 10 Gigabit NIC receivers exceeds the sensitivity of that receiver. Compuware recommends

    29Real-User Monitoring Data Center Hardware Recommendations

    Chapter 4 Other Tested Platforms

  • 10G LR fiber for passive optical monitoring using fiber optic splitter taps. The 10G SR serveradapters are suitable only for point to point links including SPAN ports.

    Specifications for receiver light level sensitivity can be found on www.finisar.com for thetransceivers used on the Intel 10G cards:

    TransceiverNIC Card P/NOptical TypeBus

    Finisar FTLX1412D3BCLIntel EXPX9501AFXLRLR single-modePCIe

    Finisar FTLX8511D3Intel EXPX9502AFXSRSR multi-modePCIe

    Finisar FTLX1451E2Intel PXLA8591LRLR single-modePCI-X

    DescriptionPartnumber

    Netoptics passive multispeed copper tap for 10/100/1000 Mbps. Includes 23 metercrossover cables and 23 meter straight through cables.

    TP-CU3

    Net Optics passive 1 GigaBit multimode SX fiber optic tap. Includes 13 meter LCmonitoring fiber cable and 13 meter LC network fiber cables. Various optical split ratios

    TP-SX3-LCSLM

    are available. Please refer to the Net Optics web site for the appropriate part number forthe split ratio that best suits your needs.

    Net Optics passive 1 GigaBit single mode LX fiber optic tap. Includes 13 meter LCmonitoring fiber cable and 13 meter LC network fiber cables. Various optical split ratios

    TP-LX3-LCSLM

    are available. Please refer to the Net Optics web site for the appropriate part number forthe split ratio that best suits your needs.

    (Not Recommended. See information at the beginning of this section) Net Optics passive10 GigaBit multimode SR fiber optic tap. Includes 13 meter LC monitoring fiber cable

    TP-SR3-LCSLM

    and 13 meter LC network fiber cables. Various optical split ratios are available. Pleaserefer to the Net Optics web site for the appropriate part number for the split ratio that bestsuits your needs.

    Net Optics passive 10 GigaBit single mode LR fiber optic tap. Includes 13 meter LCmonitoring fiber cable and 13 meter LC network fiber cables. Various optical split ratios

    TP-LR3-LCSLM

    are available. Please refer to the Net Optics web site for the appropriate part number forthe split ratio that best suits your needs.

    Real-User Monitoring Data Center Hardware Recommendations30

    Chapter 4 Other Tested Platforms

    Real-User Monitoring Data Center Hardware RecommendationsContentsIntroductionWho Should Read This GuideProduct Documentation LibraryCustomer Support and Online Information

    Chapter 1: Recommended HardwareChapter 2: General Hardware RequirementsChapter 3: Tested CardsChapter 4: Other Tested PlatformsNIC-Platform CompatibilityTap Kits