Ruby's New Resume and CL
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Transcript of Ruby's New Resume and CL
Ruby Parks, BSN, RN
4143 West Westcott Drive
Glendale, Az. 81308
480-886-3145
Dear Madam or Sir,
My name is Ruby M. Parks, BSN, RN. I have15 years of experience as a nurse in various areas of nursing,
ranging from long term care, medical surgical, ambulatory specialty clinics, nursing management and
currently utilization review. I came across your job posting on the Indeed web site, and was immediately
interested in the position. I believe that I could provide a valuable service for your company, and that my
abilities would suit the role you need filled.
As you can see from the attached resume, I have a wide range of experience at different levels of nursing.
Over the course of 20 years in the health care industry, I have held positions as a certified nursing
assistant, unit secretary, float pool RN, and two positions as director of nursing. I have extensive
experience in diabetes education, behavioral health and utilization review. I feel my knowledge of medical
terminology, customer service and medical computer software would be a valuable asset for this position.
Working on various assignments has allowed me to develop and demonstrate my ability to adapt quickly
to new environments and communicate effectively with a diverse range of patients and colleagues. I get
along well with others and work productively in a team environment. I have a reputation for displaying
empathy and patience, being organized and efficient, and communicating well with patients and their
families.
I would be honored and excited to be a part of your team and contribute my skills to your staff and
patients. I welcome the opportunity to discuss this position in person at your convenience. I look forward
to an interview with you to discuss my education and experience. If there is any additional information
you would like me to provide, please feel free to contact me at the information above. Your time and
consideration are greatly appreciated
Sincerely,
Ruby Parks, BSN, RN
Professional Experiences
Billing Solutions LLC.
6752 Inter-Cal Way, Suite 101
Prescott, Arizona 86301
855-552-2455
Utilization RN September 2014 to
current
The primary responsibility of the utilization review nurse is to review medical records and prepare
clinical appeals (when appropriate) on medical necessity, level of care, length of stay, and authorization
denials for patients in treatment. An understanding of the severity of an array illnesses, intensity of
service, and care coordination needs are key. As the UR nurse I must integrate clinical knowledge with
billing knowledge to review, evaluate, and appeal clinical denials related to the care provided to the
patient. As the UR nurse, I work with the multidisciplinary team to assess and improve the denial
management, documentation, and appeals process of such findings while ensuring the patient’s needs are
addresses and met.
Maricopa Integrated Health Systems August 2007 to
October 2012
2601 E. Roosevelt Street
Phoenix, Az. 85308
602-344-5011
Staff RN
While working at MIHS in an RN position, I performed all tasks with a patient-centered focus while
seeking opportunities for improvement of processes and treatments. Recorded patients' medical history,
vital and test results in medical records, delivered high-quality and compassionate treatment to indigent
and low-income patient community and accurately documented all elements of nursing assessment,
treatments, medications, discharge instructions and follow-up care. I ensured proper care for victims of
domestic violence who presented to outpatient care clinic. I achieved departmental goals and objectives by
instituting new processes and standards for patient care for three attending physicians, multiple
residents and medical students. I evaluated patient care needs, and maintained patient flow in the
outpatient clinic. I contributed substantially to successful department JCAHO accreditation while
ensuring HIPAA compliance. I actively participated in unit-based Quality Assurance Program. I have
sound, ethical and independent decision-making ability consistent with medical protocols. I continually
maintained and improved the company's reputation and positive image in the markets served. I am
proficient in Epic on the clinical side; I frequently assisted the attending physicians and residents with
problems they were experiencing while using Epic. I also worked with the new employees in the Med-Sub
clinic assisting them as they learned the functions required to perform patient documentation and care. I
can type, use the fax machines, and copy machines. I have worked with and used MS office, email and the
Copa Net.
Four Corners Health Care Center October 2006 to
August 2007
2911 Junction Street
Durango, Co 81301
970-247-2215
Director of Nursing
Part of my responsibilities were to oversee all staff who provide nursing care to the facility’s residents,
ensure that there was a procedure to collect and review nursing staff licensure , certification , credentials,
establish rules governing the conduct of nursing staff and ensure that all nursing staff were held
accountable for the care they deliver to residents in the nursing facility. Accepted responsibility for the
care of residents and supported resident discharges and transfers when appropriate and ensured
adequate ongoing nursing coverage. Routinely participated in ongoing facility efforts to improve the
overall quality of the nursing care, including facility efforts to evaluate and address the causes of various
care related problems and deficiencies.
Community Connections Inc. (CCI) February 2002 to
October 2006
281 Sawyer Drive STE. 200
Durango, CO 81303
970-259-2464
Registered Nurse and Director of Health Services
As the Health Services Nurse for CCI I established and maintained systems that safely met clients'
needs. I monitor the health and well-being of 57 clients with developmental disabilities. I encouraged
creative thinking, problem solving, and staff empowerment to improve morale and teamwork. Routinely
collaborated with department managers to correct problems and improve services. I initiated programs
that standardized employee training and led to increase in customer satisfaction by 30%. With staff
assistance, we as a team maintained CMS health and safety certification 5 years in a row.
Mercy Regional Medical Center August 1996 to
February 2006 Durango, Colorado (I worked part time on call in 2005 & 2006)
970-247-4311
Float pool RN. Floated to all the units except ICU, L&D and ER. Provided direct patient care on all the
units I floated to. I participated on unit improvement committees, I applied for and was accepted into the
hospital's clinical ladders program for inpatient and out-patient diabetes education. I worked closely with
the certified diabetes educator and assisted with outpatient juvenile diabetes community clinics
performing HgbA1c test and providing patient education and family support. I assisted with the
outpatient support group for type II diabetes every month and I covered for CDE for emergent diabetes
education when the CDE was out of town.
Academic Achievements
Indiana Wesleyan University
Marion Indiana
Bachelor of Science in Nursing
Graduated Cum Laude
4.0 GPA
Academic Achievement Award for power point presentation on Diabetes care and Management.
Coursework in Diabetes Management,
Coursework in Adult and Family Health,
Coursework in Women's Health
Pueblo Community College
Durango, Colorado
Associate of Applied Science in Nursing
Graduated with Honors
4.0 GPA
Professional References
Dr. Timothy Kuberski
District Medical Group
Maricopa Integrated Health System
Infectious Disease clinic and hospital attending
602-390-2685
Dr. Marc Merroto
District Medical Group
Maricopa Integrated Health System
Neurology clinic and hospital attending
602-317-5436
Deanna Gem, NP
Outpatient Neurology Nurse Practitioner
District Medical Group
CHC Medical Sub-Specialty
602-677-1865
Deepa Joshi, NP
Maricopa Integrated Health System
District Medical Group
480-335-6629
Laurie Wood
Maricopa Integrated Health System
Vice President of Ambulatory Services
602-344-1159
Kathleen Rhodes, RN, MS
Maricopa Integrated Health System
Director of Nursing for Ambulatory Services
602-344-5558
I continually seek out educational programs and seminars to increase my nursing knowledge and improve my nursing skills. I am
a member of the American Diabetes Association, the American Association for Diabetes Educators and the Arizona Nephrology
Nurses Association