RSVP Check Your Understanding.independent Activity

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Che ck Your Understanding: Work Plan Alignment and Volunteer Placement Retired Senior Volunteer Program (RSVP) 1

Transcript of RSVP Check Your Understanding.independent Activity

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Check Your Understanding:

Work Plan Alignment andVolunteer Placement

Retired Senior Volunteer Program

(RSVP)

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Activity Purpose

In the eCourse session titled, “RSVP Overview and Exercise: Work Plan Alignment and

Volunteer Placement,” we demonstrated how to:

•  Align work plans with the National Performance Measures’ outputs and outcomes; and

• Calculate the total number of unduplicated volunteers for each work plan.

The purpose of this activity is to practice aligning existing work plans to the National

Performance Measures outputs and outcomes, calculate the total number of 

unduplicated volunteers for each work plan, and uncover any questions or challenges  

you may have.

We will convene a live session titled, Work Plan Alignment and Volunteer Placement Follow Up

on August 6, 2013 from 4:15 p.m. – 5:00 p.m. EDT to walk through the answers to this activity

and provide you with an opportunity to ask questions and make comments directly to a CNCSstaff member.

Background: The National Performance Measures

You’ve probably asked yourself:

o How much service did my program perform?

o What difference did our service make for recipients?

You’ve probably wondered how to compare your program’s progress to others’:

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Step 1: Review the Requirements

Which of the National Performance Measures apply to myorganization?

For RSVP grantees:

At least 25% of unduplicated RSVP volunteers must be placed in work plans alignedwith one of the six CNCS Priority Focus Areas, which includes Education, HealthyFutures, Economic Opportunity, Veterans and Military Families, Environmental

Stewardship, and Disaster Services.

At least 10% of the unduplicated RSVP volunteers must be placed in work plans that

result in outcomes.

Up to 30% of unduplicated RSVP volunteers may be placed in work plans that are

created by the grantee to address community activities not captured by the CNCS Focus

 Areas.

All other remaining RSVP unduplicated volunteers may be placed in work plans in a

combination of designated Agency-Wide Priority Measures or Complementary Program

Measures.

Now, take a look at the National Performance Measures for RSVP organized by the Six Focus

 Areas. These tables will serve as a key guide throughout the remainder of this exercise as you

align work plans with these key measures.

EDUCATION FOCUS AREA

Objective Output Outcomes

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education program, including CNCS-supportedservice learning, who demonstrated improvedacademic engagement.

ED6. Number of students that improved their school attendance over the course of theCNCS-supported program’s involvement withthe student.

ED26. Number of students acquiring a GED.

K-12 Success ED4A. Number of disadvantaged

youth/mentor matches or children withspecial or exceptional needs/mentor matches that were sustained by theCNCS-supported program for at leastthe required time period.

ED5. Number of students with improved

academic performance in literacy and/or math.

ED27. Number of students in grades K-12 thatparticipated in the mentoring or tutoring or other education program, including CNCS-supportedservice learning, who demonstrated improvedacademic engagement.

ED6. Number of students that improved their school attendance over the course of the

CNCS-supported program’s involvement withthe student.

ED26. Number of students acquiring a GED.

HEALTHY FUTURES FOCUS AREA

Objective Output Outcomes

Aging in Place H8. Number of homebound OR older d lt d i di id l ith di biliti

H9. Number of homebound OR older adultsd i di id l ith di biliti h t d

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Access to Care H2. Number of clients to whominformation on health insurance, healthcare access, and health benefitsprograms is delivered.

None

Access to Care H4. Number of clients participating inhealth education programs.

None

Access to Care H7. Number of clients receivinglanguage translation services at clinicsand in emergency rooms.

None

ECONOMIC OPPORTUNITY FOCUS AREA

Objective Output Outcomes

Housing O5. Number of economicallydisadvantaged individuals, including

homeless individuals, receiving housingservices.

O11. Number of economically disadvantagedindividuals, including homeless individuals,

transitioned into safe, healthy, affordablehousing.

Employment O2. Number of economicallydisadvantaged individuals receiving jobtraining and other skill developmentservices.

O10. Number of economically disadvantagedindividuals placed in jobs.

FinancialLiteracy

O1. Number of economicallydisadvantaged individuals receiving

financial literacy services.

None

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DISASTER SERVICES FOCUS AREA

Objective Output Outcomes

AssistanceProvided

D1. Number of individuals that received CNCS-supported services in disaster preparedness.

None

AssistanceProvided

D2. Number of individuals that received CNCS-supported services in disaster response.

None

AssistanceProvided

D3. Number of individuals that received CNCS-supported services in disaster recovery.

None

AssistanceProvided

D4. Number of individuals that received CNCS-supported services in disaster mitigation.

None

AssistanceProvided

D6. Number of RSVP volunteer service hours indisaster preparedness, mitigation, response, andrecovery.

None

ENVIRONMENTAL STEWARDSHIP FOCUS AREA

Objective Output Outcomes

EN 4. Number of acres of nationalparks, state parks, city parks, countyparks, or other public and tribal landsthat are improved

None

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Participants. services provided by CNCS-supportedorganizations or national service participants.

CapacityBuilding andLeverage

G3-3.2. Number of communityvolunteers managed by CNCS-supported organizations or NationalService participants.

G3-3.3. Number of organizations implementingthree or more effective volunteer managementpractices as a result of capacity buildingservices provided by CNCS-supportedorganizations or national service participants.

CapacityBuilding andLeverage

G3-3.16. Dollar value of cash resourcesleveraged by CNCS-supportedorganizations or National Service

participants.

None

CapacityBuilding andLeverage

G3-3.17. Dollar value of in-kindresources leveraged by CNCS-supported organizations or NationalService participants.

None

OTHER COMMUNITY PRIORITIES

Objective Output Outcomes

Other  SC1. Grantee met their target for community priority activity (Yes/No).

None

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Step 2: Aligning Work Plans to Outputs & Outcomes

Hanover 

County is a diverse county in Minnesota that is rich in cultural heritage, boasting about 

80% German heritage and a diverse collection of other groups making up the remaining

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Instructions

Now that you have reviewed the National Performance Measures for the Focus Areas on pages

3-7 and read about our sample grantee organization, it’s time to check your understanding of 

how everything fits together. In the next part of this activity, you will:

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Work Plan D: Key Information

Work Plan Name: America Reads

Issue Area: Education

Service Category: America Reads

Service Activity: 10 trained RSVP volunteers will provide

literacy training to at least 30 at-risk students at 5 stations

(e.g., schools, libraries, pre-schools) during the 2012-2013

school year and/or summer months. Each student will receive

a minimum of 60 minutes of one-on-one weekly or small grouptutoring. Literacy tutoring will include alphabet and word

recognition, phonics, comprehension, writing, spelling,

speaking, and thinking.

Anticipated Output: At risk youth in Hanover County will be

tutored weekly by RSVP volunteers during the 2012-2013

school year and/or summers.

Anticipated Outcome: Tutored students will demonstrate

marked improvement in reading and comprehension as a

result of being tutored by RSVP volunteers

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Work Plan E: Key Information

Question #3:

Based on the

key information

from Work Plan

E above, which

output do you

think aligns with

Work Plan E?

Refer back to theperformance

measures on

Pages 3-7 to find

Work Plan Name: Maintaining Food Security

Issue Area: Healthy FuturesService Category: Food Security

Service Activity: 8 RSVP volunteers will serve at food distribution

sites for low income individuals at risk of hunger and will perform the

necessary duties to sustain the daily operations of their emergency

feeding programs. Duties include: unloading deliveries, stocking

shelves, registering and servicing clients, packaging and servingfood orders, preparing and serving meals, placing orders,

coordinating food drives, and overseeing the monthly food co-op

programs, where applicable. 

Anticipated Output: Low income individuals will receive emergency

food assistance through one or more of the food distribution efforts:

food pantry, soup kitchen, food co-op, and other miscellaneousefforts (e.g., holiday food baskets).

Anticipated Outcome: Because they received low/no-cost food

f

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Work Plan F: Key Information

Work Plan Name: Cultural Heritage Learning

Issue Area: Education

Service Category: Cultural Heritage

Service Activity: 10 RSVP volunteers will serve in various

positions at six local ethnic celebrations and festivals. They

will provide assistance with logistics, ticket sales, food

preparation and distribution, and event coordination.

Anticipated Output: Cultural heritage groups are satisfied

with the RSVP volunteers who serve.

Anticipated Outcome: RSVP volunteers report satisfaction in

serving in Cultural Heritage events.

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Question #5: Based on the key information from Work Plan F above, which output do you

think aligns with Work Plan F? Refer back to the performance measures on Pages 3-7 to

find a list of possible outputs. Don’t worry about describing the output. For example,you may simply write “H1.”

Output: ____________ 

Question #6: And which outcome associated with this output aligns with Work Plan F?

Again, refer back to the performance measures on Pages 3-7 to identify the Outcome.

Outcome: ____________  You just aligned Volunteer Hanover County’s Work Plans D, E, and F to important outputs

and outcomes. You’re half way there.

Step 3: Work Plan/Outcome Prioritization

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When aligning work plans to

the National Performance

Measures, you mayrealize that your work

plan aligns with multiple

outcomes and/or that

you will need to prioritize

the work plans to ensure

that 25% of your 

unduplicated volunteers

are placed in work plans

aligned with one of the

six CNCS priority focus

areas and that at least

10% of your volunteers

are placed in work plans

that result in outcomes.

You will need to select oneoutcome for each work plan

that will ultimately be entered into your worksheet.

When selecting an outcome, consider:

• The most pressing need of program participants (e.g., seniors, students, veterans and

military families); and

• The mission of your organization. This may include how you want to present the impact

of your program for the community.

Take a look at the excerpt from Volunteer Hanover County’s organizational strategy and

An Excerpt from Volunteer Hanover County’s

Organizational Strategy:

“Volunteer Hanover County helps those in need to

get the resources (e.g., food, living conditions) they 

need most in the most immediate term and to equip

these individuals with the skills they need for the

longer term.” 

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Step 4: Calculating Unduplicated Volunteers

(Volunteer Placement)Let’s figure out how many unduplicated volunteers are volunteering for Volunteer Hanover 

County. Remember,

• At least 25% of unduplicated RSVP volunteers must be placed in work plans 

aligned with one of the six CNCS priority focus areas.

• At least 10% of the unduplicated RSVP volunteers must be placed in work

plans that result in outcomes.

• Up to 30% of unduplicated RSVP volunteers may be placed in work plans that

are created by the grantee to address community activities not captured by the

CNCS focus areas.

• All other remaining RSVP unduplicated volunteers may be placed in work

plans in a combination of designated Agency-Wide Priority Measures or 

Complementary Program Measures.

Volunteer Hanover County has 20 volunteers: Abraham, Bradford, Courtney, Darla, Eugene,

Jaime, Jeanette, Josephine, Kent, Lula, Luz, Lydia, Marshall, Marta, Pablo, Patti, Roosevelt,

Sam, Tanya, and Velma. Volunteer Hanover County already aligned volunteers with work plans.

Note that some of the volunteers are placed in multiple work plans.

Volunteer Hanover County Volunteers by Work Plan

Work Plan D Work Plan E Work Plan F

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Let’s calculate the total number and percentage of Volunteer Hanover County’s

unduplicated volunteers.

• Start by crossing out all of the duplicated names in Work Plan F as it is not aligned with

the National Performance Measures.

• Then, work through duplicated volunteers in D and E. Remember that you will need to

choose whether to prioritize Work Plan D or Work Plan E based on what you have

selected as your primary focus area. If you select, Work Plan E as your first priority, then

you should cross off duplicated names in Work Plan D first.

Step 1: Count the number of unduplicated names (this should be the remaining names that you

have not crossed out). 

Record the number here: _____ 

PRIMARY FOCUS AREA

Step 2: Now count how many of your unduplicated volunteers fall under the work plan that is

aligned with your primary focus area.

Record the number here: _____ 

Step 3: Take the number you came up with for Step 2 and divide it by the number of names you

found for Step 1. This will tell you the percentage of volunteers who are in the work plan alignedwith your primary focus area. Ideally, this number should be .25 (25%) or greater!

Record the number here: _____ 

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COMMUNITY PRIORITIES

Step 6: Count how many of your unduplicated volunteers fall under work plans that are created

by the grantee to address community activities that are not captured by the CNCS focus areas.

Refer back to the pages where you aligned work plans to outputs and outcomes to see which

work plans are aligned with community priorities, but not the National Performance Measures.

Record the number here: _____ 

Step 7: Take the number you came up with for Step 6 and divide it by the number of names you

found for Step 1. This will tell you the percentage of volunteers who are in work plans aligned

with community priorities. Ideally, this number should be less than .30 (30%)!

Record the number here: _____ 

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Step 5: Worksheet Entry

Below, we have provided copies of sample worksheets for Work Plans D, E, and F. Complete these worksheets by adding the total

number of unduplicated volunteers in the Output/Outcome pair and the percentage of total unduplicated volunteers in the

Output/Outcome pair.

Work Plan DCommunity Need: The “2011 ISTEP+ Results Overview” produced by the Minnesota Department of Education (DOE) shows 17% of 3rd graders, 18% of 4th graders, and 25% of 5th graders failed the 2011 ISTEP+ in English and Language Arts. An article of the School Library Journal titled “TheIlliteracy Effect” points to research that “clearly indicates that illiteracy is linked to a range of social and human costs. Low illiteracy levelslead to truancy and exclusion from school, reduced employment opportunities, increased health risks, and a greatly increased risk of involvement with the criminal justice system.” Because of this, there is a need for literacy tutoring for at-risk students in Hanover County,particularly those who may be learning English as a second language or who are falling behind in early grades.Output Output

Instrume

nt

Service Activity(each selected

will generate aseparate workplan)

# of Unduplicat

edVolunteers

# of  Total

Volunteers

# of Volunte

erStations

Output

 Target

Outcome OutcomeInstrume

nt

Outcome Target

ED2. Number of students thatcompletedparticipation inCNCS-supportedK-12 educationprograms.

http://www.nation

alserviceresources.org/npm/ed2

Attendance Log;ActivityLog;Other

 Tutoring—PublicSchools

ED5. Number of students who improvedacademic performancein literacy and/or math.

http://www.nationalserviceresources.org/npm/ed5

StandardizedPre/Post Test;Standardized Test

 Tutoring—Faith-Based School

 Tutoring - Other

 Total number of unduplicated volunteers in Output/Outcome pair: ____ 

Percentage of total unduplicated volunteers in Output/Outcome pair: ______ 

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Work Plan ECommunity Need:Kids Count reports that in 2008, 16.3% of the population of Hanover County lives in families with incomes below the federal poverty levelincluding 94,619 children. Food insecurity is an issue that impacts these families on a daily basis. Hunger impacts approximately 17.2% of the population in Hanover County.

 The food bank system reports the numbers of families requesting food assistance in Hanover County has grown by 40% since 2010. This maybe due to the high number of immigrants and refugees who have settled in this area. These families qualify for SNAP Food Stamp benefits foronly the first three months after their settlement.Output Output

Instrument

Service Activity(each selectedwill generate aseparate workplan)

# of UnduplicatedVolunteers

# of  TotalVolunteers

# of VolunteerStations

Output Target

Outcome OutcomeInstrument

Outcome Target

H10. Number of individualsreceivingemergency foodfrom food banks,food pantries, orother nonprofitorganizations.

http://www.nationalserviceresources.org/npm/h10

 TrackingForm;ClientDatabase; Other

FoodDistribution

H12. Number of individuals thatreported increasedfood security of themselves and theirchildren (householdfood security) as aresult of CNCS-supported services.

Pre/PostSurvey;Survey

Food Collection

Food PantrySupport

 Total number of unduplicated volunteers in Output/Outcome pair: ____ 

Percentage of total unduplicated volunteers in Output/Outcome pair: ______ 

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Work Plan FCommunity Need:Hanover County is rich in cultural heritage boasting 80% German heritage and a diverse collection of othergroups making up the remaining 20%. Groups strive to support the cultural preservation of their heritagewith enrichment program activities. Hanover County has Germanfest, Greekfest, Latinofest, and Kwanzacelebrations. Native American and Pioneer groups express their roots in the Johnny Appleseed Festival andthe Forks of the Wabash Celebration. Two Burmese holiday celebrations also mark the entry of the newestimmigrants to the area. All groups require volunteer support that enables them to continue their events andexpand the focus of their cultural roots.Output # of Unduplicated

Volunteers# of Total Volunteers # of Volunteer

StationsGrantee met its target forcommunity priority activity

 Total number of unduplicated volunteers in Output: ______ 

Percentage of total unduplicated volunteers in Output: ______ 

Congratulations! You have now completed the Work Plan Alignment & Volunteer Placement activity! You should now be

able to:

Identify RSVP National Performance Measures in the six focus areas

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Align your work plans to Agency-Wide outputs and outcomes

Calculate the number and percentage of volunteers in the different types of work plans.

You can now better measure your organization’s performance, and help us illustrate the importance of National Service.

We will review the activity and answer any questions during the live webinar to follow.

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