Roundtable Discussion and Policy Forum September …...Matt Wallaert, Chief Behavioral Officer,...
Transcript of Roundtable Discussion and Policy Forum September …...Matt Wallaert, Chief Behavioral Officer,...
SUSTAININGWOMEN IN
The Role of Men in
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National Aeronautics and Space Administration
www.nasa.gov
Roundtable Discussion and Policy ForumSeptember 7, 2017
Presented by NASA’s Goddard Space Flight Center,Lockheed Martin Corporation and Northrop Grumman Corporation
SPACE FLIGHT CENTER
TableofContentsSUSTAININGWOMENINSTEMCHAMPIONS......................................................................................1
KEYNOTESPEAKERS............................................................................................................................2
PARTICIPATINGORGANIZATIONSANDCOUNTRIES............................................................................3
MESSAGEFROMCHRISTYLJOHNSON.................................................................................................4
EXECUTIVESUMMARY........................................................................................................................5
HIGHLIGHTSFROMTHEKEYNOTESPEAKERS......................................................................................6MattWallaert–ChiefBehavioralOfficer,CloverHealth...............................................................................6WendyMorton-Huddleston–Principal,PublicSector,GrantThorntonLLP...................................................7SamYen–ChiefDesignOfficer,SAP.............................................................................................................8
Q&ADIALOGUEWITHPANELISTS.......................................................................................................9Matt,throughyourresearch,whatwastheresponseofwomenwhenitcomestobias?..............................9Whatisyouradvicewhenpeopledenythatbiasexists?...............................................................................9Arethereanyinfusionprogramsatyourworkplacesthathelpwomenreturntoworkafterhavingachild,etc.?...........................................................................................................................................................10Howdowemakesurethatwe’renotpigeonholingwomenintocertainjobs?............................................10Whatareyourperspectivesonwomenasinfluencers,whetherornottheyoccupyleadershiproles?........10Howfarhavewecome?Thedataandanecdotalevidencevary..................................................................11WhatrolecanfathersplayinhelpingcreatefutureSTEMdaughters?........................................................11Howdowemoveandpositionwomenalongthepipeline,notjustatthebeginningandtheend,tomakethemthenextleaders?...............................................................................................................................11Howdoyoubalancethecompetingprioritiesforcareeradvancement?Inacademia,forexample,youneedtoresearch,publishandteach,butalsofulfillotherdutiessuchasdevisingdiversityandinclusionplans..12Howdowomendosomeofwhatyou’verecommendedtodaytopromoteourselvesintheworkplace?....12
HIGHLIGHTSFROMTHEBREAKOUTSESSIONS..................................................................................13DiversityandEquity,TheRoleofDiversityinBuildingExcellentTeams.......................................................13MentorshipandAdvocacy..........................................................................................................................15WhyWeShouldSweattheSmallStuff:UnderstandingtheImpactofMicroinequitiesintheWorkplace....17TrainingandEmpowerment.......................................................................................................................19WorkplaceEnvironment.............................................................................................................................21
BACKGROUND..................................................................................................................................23NASA’sGoddardSpaceFlightCenter..........................................................................................................23LockheedMartin........................................................................................................................................23
LockheedMartinGlobalVisionCenter............................................................................................................23NorthropGrummanCorporation................................................................................................................24
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SUSTAININGWOMENINSTEMCHAMPIONS
RobertLightfoot,ActingAdministrator,NASA
RobertLightfootbecameNASA’sactingadministratoronJan.20,2017.Hecurrentlyservesastheagency’sassociateadministrator,apositionhehasheldsince2012.LightfootwaspreviouslythedirectorofNASA’sMarshallSpaceFlightCenterinHuntsville,Alabama,managingabroadrangeofpropulsion,scientificandspacetransportationactivities.
ChristylJohnson,DeputyDirectorforTechnologyandResearchInvestments,NASA’sGoddardSpaceFlightCenter
SinceDecember2010,ChristylJohnsonhasmanagedNASA’sGoddardSpaceFlightCenter’sresearchanddevelopmentportfolio;formulatedthecenter’sfuturescienceandtechnologygoalsinEarthscience,astrophysics,heliophysics,planetaryscience,andspacecommunicationsandnavigation;andledanintegratedprogramofinvestmentsalignedtomeetthosegoals.
LisaCallahan,VicePresidentandGeneralManager,CivilandCommercialSpace,LockheedMartin
LisaCallahanisvicepresidentandgeneralmanagerofthecivilandcommercialspacelineofbusinessforLockheedMartin’sSpaceSystemsCompany.Shehasexecutiveresponsibilityfornationalspaceprogramsrelatingtohumanspaceflightandspacesciencemissions,includingplanetary,solar,astrophysicalandEarthremotesensingforcivilgovernmentagencies.
LinnieHaynesworth,VicePresidentandGeneralManager,CyberandIntelligenceMissionSolutions,NorthropGrumman
LinnieHaynesworthisvicepresidentandgeneralmanageroftheCyberandIntelligenceMissionSolutionsDivisionforNorthropGrumman’smissionsystemssector.Shehasexecutiveresponsibilityfortheoverallgrowthandprogramactivitiesofthedivision’sbusinessportfolio,includingfull-spectrumcyber,multienterprisedatamanagementandintegration.
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KEYNOTESPEAKERS
MattWallaert,ChiefBehavioralOfficer,CloverHealth
MattWallaertisabehavioralscientistandentreprenurfocusedonbuildingproductsandprogramsthatchangebehaviortohelppeopleleadbetter,happierlives.Hebeganhiscareerinacademiaandbuiltandsoldtwostartups,latermovingtoMicrosofttobuildproductsonalargerscale.Wallaertcontinuestobuildsideprojectswhichaddresssocialinequities,particularlyastheyrelatetogenderandrace.
WendyMorton-Huddleston,Principal,PublicSector,GrantThornton,LLP
WendyMorton-Huddlestonhasmorethan16yearsofexperienceworkingwithadiversegroupofpublicsectorandnot-for-profitinstitutions.SheworkswithC-suiteexecutivesonmultidisciplinarylevelsofscope,magnitude,complexityandengagementteamcomposition.SheisanexecutivesponsoroftheWomenatGrantThorntoninitiative.
SamYen,ChiefDesignOfficer,SAP
AsSAP’schiefdesignofficer,SamYenleadsawidevarietyofinitiativesthatreaffirmthecompany’scommitmenttoinnovationanddesign.Underhisleadership,SAPhaswonmorethan20designawards.YenisalsoanassociateconsultingprofessorattheStanfordd.school,teachingcoursesthathelporganizationsscalecreativityandinnovationintheiroperations.
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PARTICIPATINGORGANIZATIONSANDCOUNTRIES• a.i.solutions• AerojetRocketdyne• AerospaceIndustriesAssociation• AmazonWebServices• ATAAerospace• BEST• ChallengerCenter• CloverHealth• ColumbusTechnologiesandServices,Inc.• DepartmentofHousingandUrbanDevelopment
• DepartmentofVeteransAffairs• Element84• ERT,Inc.• Fibertek,Inc.• GeneralDynamics• GenesisEngineeringSolutions,Inc.• GirlsInc.• GlobalNGYScholars• GrantThornton• IDAScienceandTechnologyPolicyInstitute• Innovim• InteractionTraction,Inc.• InuTeqLLC• Jacobs• LockheedMartin• LogisticsManagementInstitute• Lowenstein&Associates,Inc.• NASA• NASA’sGoddardSpaceFlightCenter• NASA’sLangleyResearchCenter• NathanAssociates• NationalAcademiesofSciences,Engineering,andMedicine
• NationalAcademyofSciences• NationalInstituteofAerospace• NationalInstituteonAging• NationalOceanicandAtmosphericAdministration
• NationalScienceTeachersAssociation
• NorthropGrummanCorporation• NTTData• OfficeofPersonnelManagement• OrbitalATK• PBSKids• PurdueUniversity• SAP• Scribe• SierraLobo,Inc.• SSAI• STEMconnector• Telophase• TheAerospaceCorporation• TheGeorgeWashingtonUniversity• TheMITRECorporation• ULA• UniversitiesSpaceResearchAssociation• VantageSystems
Inaddition,individualsfromthefollowingnationstunedintotheeventviawebcast:• Bahrain• France• Germany• Kenya• Poland• Romania• Sweden• Thailand• UnitedKingdom• UnitedStates
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MESSAGEFROMCHRISTYLJOHNSONLookingbackonmycareeratNASA,Idosowithasenseofgratitudeandhumility,knowingthatnotonlywasmypathsetforthbypredecessorsbothmaleandfemale,butthatmanyhaveguidedmealongtheway.Inthesemomentsofintrospection,Irealizethatmanywomenhavenotbeenasfortunate,lackingeithertheresources,theguidanceortheopportunitiestomaximizetheirpotentialinSTEMcareers.Manyothers,forbetterorworse,succumbtostereotypesonwhattheyshouldorshouldnotdowiththeirlives–startingasearlyaselementaryschool.WebeganthewomeninSTEMroundtablein2016tobeacatalystforchangeonthismatter,layingthegroundworkforsolutionstoaddresstheobstaclestoprogress,andmoreimportantly,makingapersonal
commitmenttoeachothertodosomethingaboutthem.Theconversationhasbeensetintomotion,andweknewitwouldbeequallyimportanttomaintainthemomentumifweweretoachieveanylastingimpact.OneofthekeymissingcomponentsduringthefirstdialoguewastherolethatmenplayinsustainingwomeninSTEM,andthereweremanymenwhoexpressedaninterestinengaginginthedialoguewithacommittedeyeonincreasingdiversityintheSTEMworkforce.Therefore,forthisyear’sgathering,wedecidedtohoneinontheroleofmeninsustainingwomeninSTEM.Weknowthatdespitethedisparitiesinthegendermakeup,theissueofwomeninSTEMisinclusiveofbothmenandwomenandrequirescommitmentfrombothtomakeachange.Frommentorshipandleadershiptobattlingourowninternalbiases,thejourneywillbeoneinwhichwe’llhavetoworktogethersidebyside.Menhaveplayedasignificantroleinmyowncareerprogress,andIknowfrompastandcurrentexperiencethatweallhaveaparttoplay.Hopefully,whatwe’velearnedfromthiseventwilltranslateintomoreactionsthatwillbringgreaterequalityintotheworkplace.ChristylJohnsonDeputyDirectorforTechnologyandResearchInvestmentsNASA’sGoddardSpaceFlightCenter
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EXECUTIVESUMMARY
Lastyear,NASA’sGoddardSpaceFlightCenterandLockheedMartinspearheadedaneventtofindwaystowidentheSTEMpipelineforfemaleminds,fromstudentstothoseinseniormanagement.Entitled“SustainingWomeninSTEM,”theroundtablediscussionandpolicyforumbroughttogetherleadersacrossindustry,government,academiaandthenonprofitsectortolayoutalltheissuesthatwomenfaceintoday’sSTEMlandscape.Fromalackofmentorsandtrainingtoculturalstereotypes,theeventsetintomotionarobustdiscussionformovingtheneedleonthisissue.
Ayearlater,bringingNorthropGrummanintothefold,GoddardandLockheedsoughtwaystoleveragemomentumfromthisinitialgatheringanddecidedtoconveneSTEMleadersonceagain,thistimefocusingontheroleofmeninsustainingwomeninSTEM.Asdiscussedduringtheinauguralevent,menplayacriticalroleinsupportingtheadvancementoftheirfemalecounterparts.Inprofessionstraditionallydominatedbymen,theperceptionsandactionsofthoseinchargecanbevitalindetermininghowdiverseandinclusivetheirorganizationscanbecome.
TakingplaceonSept.7,2017,atLockheedMartin’sGlobalVisionCenterinArlington,Virginia,thelatesteventfeaturedmorethan50organizationsfromacrosstheSTEMspectrumandincludedonlineparticipationfrom10countries.Toensureaninclusivedebate,ourpanelwascomprisedofbothmenandwomenfromgovernmentandindustry.Similartothestructureofthe2016roundtable,fivebreakoutsessionsengagedattendeesondeeperissues:diversityandequity,mentorshipandadvocacy,microinequities,trainingandempowerment,andtheworkplaceenvironment.
Despiteourbestefforts,weareacutelyawarethatmoreneedstobedonetoexpandopportunitiesandachievebettergenderbalanceacrossSTEMfields.Thesediscussionsareastartingpoint,notanendpoint,butweknowwemustkeeptheconversationgoing.
Weinviteyoutoreadthroughtherestofthisreportindetailtolearnhowwe’recontinuingtoaddressthechallengesthatremain.
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HIGHLIGHTSFROMTHEKEYNOTESPEAKERS
MattWallaert–ChiefBehavioralOfficer,CloverHealthAnacademicbytraining,MattWallaertunderscoredtheneedforbehaviorchangeinhelpingwomenmakeprogressinSTEMcareers,citinghowhisexperiencewithdatashedlightontheproblemsplaguingfemaleadvancement.Thischange,heargues,pertainsbothtowomenintheworkplaceandthosefromtheoutside,particularlymen,whohavecertainsocializedperceptionsabouttherolesandlimitationsofwomeninallfacetsoflife.
Wallaertisnowanentrepreneurwhohasbuiltstartupsaddressingsocialinequitiesastheyrelatetogenderandrace.Theyarebyproductsofhisacademicresearch,withdatabeingusedtodrivesolutionstotheunderlyingissues.Inresearchingthegenderpaygap,forexample,Wallaertfoundthatwomenwerelesslikelythanmentoaskforraises,andevenlesslikelytogetthemwhentheydidask.Inresponse,WallaertcreatedGetRaised,whichhashelpedclosethegapbyteachingwomenhowtoaskforsalaryincreases.Theplatformhasincreasedwagesbyatotalofmorethan$2billiontodate.Hebrieflydiscussedsimilarprojectsinoperation,suchasSalaryOrEquity.com,whichteacheswomenaboutthebenefitsofreceivingequityinacompany.Hesaidthathecontinuestodesignsuchproductstoclosethedichotomybetweenhowtheworldisandhowwewanttheworldtobe.Furthermore,Wallaertemphasizedtheneedtotakeactiononissuesinsteadofsimplyengaginginloftyconversations.Hecautioned,however,thatplatformssuchasGetRaisedarejustonesteptobroaderprogress.Everyonehasaroleingettingmentocaremoreabouttheirfemalecounterparts,andthiscanbedonebymakingpersonalandemotionalconnectionstotheirownrelevantexperiences.Hearguesthatoncemenbegintocaremore,theproblemswillbegintocorrectthemselves.Ifwebetterunderstandwhymenbecomefeminists,wecanmorequicklyshifttheburdenofdismantlingsexismtothosewhobenefitfromitandoffofthosearedisadvantaged. Becauseintheend,peoplearethesolution,notdata.
“Everyonehasaroleingettingmentocare
moreabouttheirfemalecounterparts,andthiscanbedonebymakingpersonalandemotionalconnectionstotheirownrelevantexperiences.
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WendyMorton-Huddleston–Principal,PublicSector,GrantThorntonLLPWendyMorton-HuddlestonexpressedprideasaGrantThorntonprincipalwhoispassionateaboutadvancingdiversityandinclusion.“AGrantThorntonvaluethatIembraceisleadership.IadvocateforteammatestoleadbyrepresentingGrantThorntoninawaythatbringsourbrandtolifeanddistinguishesusinthemarketplace,”shesaid.“Adifferentiatorisourcultureandcommitmenttoenhancingdiversity.Diversityisabusinessimperativetoactivelycultivateacultureweareproudofandbelievein.”
GrantThornton’svisionistobetheleadingaccountingfirmservingdynamicorganizations.Todothat,ithasfocuseditseffortsaroundfivestrategicdriversofsuccess:revenuegrowth,operationalexcellence,distinctiveclientservice,talentandbrand.“Genderdiversityisacornerstoneofthesedrivers.Theresearchiscompelling:Genderdiversityincreasesfinancialperformance,improvesproblem-solving,enhancescreativity,boostsemployeesatisfactionandretention,andenrichesbrandperceptioninthemarketplace,”addedMorton-Huddleston.TheWomenatGrantThorntonandAlliesBusinessResourceGroup’s(BRG)missionistoenhancetherecruitment,retentionandadvancementofwomenintoleadershippositions.SincethelaunchoftheWomenatGrantThorntonBRGin2004,femalepartnershavemorethantripled,nowrepresenting20percentofpartnersandprincipals.Thiswasaccomplishedthroughproactivepipelinefocus,programssuchassponsorshipmentor-protégépairingsandgenderparityinleadershipdevelopmentprograms.AtGrantThornton,BRGsserveasvitalfocusgroupsforextendingitscultureofinclusion.Theyenablethefirmtobetterunderstanditsincreasinglydiverseclientsandmarketplace,connectcolleagueswitheachother,recruitandretaindiversetalent,andequipleaderstoconfrontandmitigateindividualandsystematicbias.BRGsleverageinternalandexternalstakeholderstoachievemeasureable,solution-drivengoalsalignedwiththefirm’sstrategicdriversanddiversityandinclusionstrategy.ExamplesofsuccessfulGrantThorntonprogramsarethefollowing:
• MentorMoms–Helpsguidenewmothers’transitiontomaternityleaveandreturntoworkbyconnectingthemwithotherworkingmothersforcareerguidance,insightsandadvocacy.
• MentorCircles–Designedtopromoteorganicandmeaningfulrelationshipsamongwomeninagroupsetting.Theprogram’sobjectiveistobuildreciprocalmentoringrelationshipsamongwomenfromavarietyofbackgrounds,servicelines(audit,advisory,tax),andexperiencelevels.
• SafeSpace–Avisible,culturallycompetentpeermentoring,coachingandrolemodelingprogramforLGBTcolleaguesandalliesatGrantThornton.TheprogramconnectsLGBTcolleaguesandalliespersonallyandprofessionallyandsupportsorganicnetworkingandprofessionalgrowthopportunities.
Genderdiversityincreasesfinancial
performance,improvesproblem-solving,
enhancescreativity,boostsemployeesatisfactionand
retention,andenrichesbrandperceptioninthe
marketplace.
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SamYen–ChiefDesignOfficer,SAPSamYenbeganhispresentationaskingattendeestoengageinanimplicit-associationtest,havingthemraisetheirhandswhencertainwordsorterms–suchas“male,”“female,”“liberalarts”and“science”–pertainedtothem.PriortobecomingSAP’schiefdesignofficer,Yenstartedhiscareerinaerospace,anddiversityandinclusionwererelativelynewconceptstohim.ItwasthroughthistestthatYenfirstrecognizedthepowerofunconsciousbias,reaffirmingforhimtheideathat99percentofdecisionsaremadebytheemotionalbrainratherthantherationalbrain.
HepointedtothelackofdiversityinSiliconValley,wherehehasspentmuchofhiscareer.BackwhenhestudiedatStanfordUniversity’saerospaceengineeringdepartment,only7percentofstudentswerewomen.Thearea’sworkforceis71percentmaleand29percentfemale.Instrivingtowarddiversity,Yensuggestedlookingatitasabusinessopportunityratherthanaburden,sayingthat85percentofentrepreneursagreethatdiversityresultsinthemostinnovativeideas.Hereferstodiversityinmanyforms:gender,age,raceandethnicity.
Companies,however,mustworktoavoidtokenhires.Thiscanbedonebyaddressingtheissueofinclusionandnotjustdiversityitself.Smallstepscanbetakentomakeworkenvironmentsmoreinclusive,suchaslookingatnuancesinanofficeculturewhichcanperpetuatestereotypes:genderroles,genderpreferences,etc.
Instrivingtowarddiversity,Yensuggestedlookingatitasabusinessopportunityratherthanaburden,sayingthat85percentofentrepreneurs
agreethatdiversityresultsinthemostinnovativeideas.
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Q&ADIALOGUEWITHPANELISTS
Attendeesweregiventheopportunitytoengagethepanelinaquestion-and-answersession.Selectquestionsarelistedbelowalongwithaccompanyingresponses:Matt,throughyourresearch,whatwastheresponseofwomenwhenitcomestobias?Wallaert:Thepreponderanceofwomensawproblemsintheworld.Themajorityofwomensawproblemsintheworkplace.Manymenseeitasaproblemexternallyandnotnecessarilyinternally.It’sreallyhardforpeopletoseeitasproximaltothembecauseitcanmeansomehowthatyou’recomplicit.That’sahardemotionalrealization.Everyonebelievesthatwheretheyareisinclusive.Wehavetobeawareandemotionallyconnectedtothefactthatithappens.
Whatisyouradvicewhenpeopledenythatbiasexists?Morton-Huddleston:Genderinclusionandparityresultfromconsciousbehaviors.Thinkingaffectsbehaviors.Weeducateleadersoneffectivecultureandinclusionprinciplesandinvestinmanagementandleadershiptrainingprogramstorespectindividualdifferences.Lightfoot:Youhavetohaveaprocessthatmakesyouself-aware.Whenpeoplesaytherearen’tbiases,theyhavetobeabletorelateastowhytheydocertainthings.Youcanpointouttopeoplelittlebiasesbypersonalizingit.Yen:There’sacarrot-on-a-stickmoment–ana-hamoment.Andsometimesit’sbesttobringinanexternalspeakertoaddresstheissue.
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Arethereanyinfusionprogramsatyourworkplacesthathelpwomenreturntoworkafterhavingachild,etc.?Lightfoot:AtNASA,wedealwiththe“leakypipeline”inwhichsomeleavetheworkforcetohavekids,andmanyaren’tinducedtocomeback.Iliketheconceptofso-called“returnships,”butyouhavetobemechanicalwiththesethingsuntiltheybecomenatural.Returnshipscanbeaformalprocessasopposedtosimplywelcomingsomeoneback.Wallaert:There’sdatathatsuggestthatmenwhotakeparentalleave,evenifit’sjustaweek,havespouseswhoaremorelikelytoreturntotheworkplace.Hence,weshouldencouragementotakeparentalleaveaswell.Howdowemakesurethatwe’renotpigeonholingwomenintocertainjobs?Yen:Bypushingmorewomenintoleadershiproles,that’showyoucreatechangethroughoutanentirecompany,notsimplybytrackingnumbersofwomenintheworkforce.Iftheintentisintherightdirection,youstarttoseeprogress.Wallaert:Don’tjustlookatthingslikethesalarygap.Lookatlargerthingssuchaspromotionalphilosophiestoaccountforthingssuchastimeinrole.Andlookatthepossibilitiesformenmanagingwomenandwomenmanagingmen.Morton-Huddleston:AtGrantThornton,wehavecultivatedaworkplacewherewomenthriveasleaders.Ourinnovativetrainingpractices,skillscoachingandcultureofinclusioninwhichemployeesareencouragedtobringtheirwholeselvestoworkareatthecenterofeverythingwedo.Itistheseinvestmentsthatattractwomentoourfirm,enablewomentosucceedhere,andencouragewomentostayandgrowwithus.Wearefosteringadvancementthroughindustry-leadingtrainingandaccountabilityprograms.Infact,accordingtoWorkingMother’s2017scorecard,GrantThorntonistheNo.1companyforcompanycultureandwork-lifeprogramsformanagertrainingandaccountability.Weareproudofthisacknowledgement,asitrecognizestheprogressmadewithourculturejourney.Whatareyourperspectivesonwomenasinfluencers,whetherornottheyoccupyleadershiproles?Lightfoot:Influenceleadersarethebestleaderswehave.Positionshavenothingtodowithbeingaleader.AtNASA,wehavepeoplewhoareleadingallthetimeasinfluencers.Itisn’tsomethingthatisgenderspecific.Ifpeoplehaveanimpactonanoutcomeregardlessofposition,theyshouldtakesatisfactioninthat.Wallaert:Incumbentleadersalsoneedtoopenthemselvesuptoinfluence.Forexample,ifleaders,whoaremostlywhitemen,aren’topeningthemselvesuptoyoungwomenofcolor,thenhowwilltheyeverovercomebiasesastheyrelatetosuchindividuals?Wecantakeconsciousinterventionasleaderstogooutandseekopportunitiestohearfromtheexperiencesofallpeople.Thatiswhathelpsusbecomebetterleaders.
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Howfarhavewecome?Thedataandanecdotalevidencevary.Wallaert:Datashowbettercross-genderleadership.Datashowthatwe’veclosedthewagegap.Butthereareplaceswe’vedonewellandplaceswherewehaven’t.Whenyoulookatdata,thegeneraldirectionhasbeenprogressivedespitesetbacksalongtheway,andwehavetotakeemotionoutoftheassessmenttorealizethatthelinewillcontinuetogoupandtotherightandthatwehavecontrol.Lightfoot:Wearen’tnecessarilymovingasfastaswewanttomove,butthisismoreofajourneyandnotjustafinaldestination.Wewanttokeeptheslopeofthecurveintherightdirection.Thefactthatwe’rehavingthisconferencesuggestswearen’tasfarasweshouldbe.Butifwestopthinkingaboutit,wemayendupgoingthewrongway.WhatrolecanfathersplayinhelpingcreatefutureSTEMdaughters?Lightfoot:IinvolvedmykidsineverythingthatI’mdoing.Bepassionateaboutwhatyou’redoing,nomatterwhatitis.Wehavetobecarefulnottoforcesomeoneintoapassion.Youhavetoberealisticandflexiblewithyourchildrenandallowthemtohaveadiversityofexperiences.Yen:Don’tpigeonholeyourdaughterintoaspecificcategory.Don’tpushthemintoSTEMforthesakeofpushingthemintoSTEM.Letthembeexposedtomanydifferentthings.Don’tmakethemlockintheirdecisionsearly.Howdowemoveandpositionwomenalongthepipeline,notjustatthebeginningandtheend,tomakethemthenextleaders?Morton-Huddleston:SincethelaunchoftheWomenatGrantThorntonBusinessResourceGroupin2004,thenumberoffemalepartnershasmorethantripled,nowrepresenting20percentofpartnersandprincipals.Thiswasaccomplishedthroughproactiveandintentionalpipelinefocus,programssuchassponsorshipmentor-protégépairings,andgenderparityinleadershipdevelopmentprograms.Wallaert:Ilookatmymother,anurse,whocaredsomuchaboutpatientoutcomesthatshewentintonurseinformatics.Inseekingtheposition,therewasn’tmuchtalkabouthermanagementbackgrounduptothatpoint.Findoutwhatwomencareabout,anddon’tfocustoomuchontheirdesiretogointomanagementorothersimilarmatters.Usetheirpassions,andfromtheretheycanhaveaninfluence.Yen:Lookforoutsideopportunitieswhereyoucanplaymoreleadershiproles.AlotofleadersatSAPalsoserveonboards.Getexperience.Youcan’tbecomealeaderifyoudon’tpractice,andtherearealotofopportunitiestogetthatexperience,insideandoutsideofyourjob.
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Howdoyoubalancethecompetingprioritiesforcareeradvancement?Inacademia,forexample,youneedtoresearch,publishandteach,butalsofulfillotherdutiessuchasdevisingdiversityandinclusionplans.Morton-Huddleston:TheGrantThorntonLeadershipAcademyisourindustry-leadingapproachtodevelopingandgroomingadiversepipelineofhigh-performingtalent,frommanagerstopartners.Thisprogramhelpsusgrowthenextgenerationofleadersweneedtobecomethefirmofthefuture.TheSeniorManagerAcademyprovidestheopportunityandforumtoaccelerateone’spathtopartnerthroughaninnovativedevelopmentjourneyofassessments,challengingassignmentsandrotationalpracticumsthatenableseniormanagerstoexperiencewhatitmeanstobeapartnerandtoeffectivelyprepare.Lightfoot:WeallhaveamentalRolodex:Thisproblemequalsthisperson.Weshouldthinkaboutotherpeoplewhocandothesametask.Perhapsotherpeopleshouldgetotheropportunities.Whenwehavegoodhires,therecanbeatendencytoignoreothersbecausewearen’tgivingthemenoughwork.Tocreatechange,youreallyhavetobeintentionalandgiveotherpeoplechances.Yen:Earlytalentsoftenfeelpassionateaboutsomething,andthat’salltheyendupdoing.I’veseenthishappentomanypeopleandtheygetburntout.Beknownfordoingsomethingthat’spartofthetraditionalbusinessofyourjob,butinaddition,dootherthingssoyou’renotjustknownforonething.Howdowomendosomeofwhatyou’verecommendedtodaytopromoteourselvesintheworkplace?Lightfoot:Inseekingoutmentors,justasksomebody.It’sthatsimple.Youmightbeshocked,butthoseofuswhodomentoringlearnalotmorefromyouthanyoudofromus.Whetherornotwetakeyouon,wecancertainlyreferyoutoothers.Wallaert:I’llmakeitslightlystronger:Beselfish.Idon’tmindbeingbothered,butIdon’thavetimetochaseyou.Ialwayshavetimetotakeyourcall.Wesocializewomenintopatternsthatwepunishthemfor,suchasaskingthemnottointerrupt.Weneedtomovepastthat.
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HIGHLIGHTSFROMTHEBREAKOUTSESSIONS
DiversityandEquity,TheRoleofDiversityinBuildingExcellentTeamsThoughtLeaders:
• JanetSellars,ActingAssociateAdministratorforDiversityandEqualOpportunity,NASA
• DanKrieger,SpecialAssistantforDiversityandInclusion,NASA’sGoddardSpaceFlightCenter
Peoplecanspendtheirentirecareersinoneorganizationdoingjustonething,butsteppingoutofone’scomfortzonetoacquirenewanddifferentexperiencescanaddtoadiversityofthoughtandskills,bothfortheindividualandtheorganization.Fromanorganizationalperspective,itisimportanttodevelopasupportiveworkculturethatencourageswomentosucceed,particularlyiftheyself-advocateandfeelpassionateaboutaparticularmatter.Weneedtogivepeoplepermissiontoshowcasethemselves,andthisoftenentailshiringandnurturingemployeeswhoshowpromiseandpotentialinsteadoffocusingexclusivelyonthebestandbrightest. Intimesofurgency,thereisanoverwhelmingtendencyfororganizationstoassignprojectstogo-toindividuals–thosewithaproventrackrecordofsuccessincompletingspecifictasks.Thisisoftenacceptable,butthereshouldalsobeafocusondevelopingnewtalent.Otherwise,talentwillbeleftonthetableandorganizationswillfailtoleveragethepotentialandskillsattheirdisposal.Becominglessreliantongo-toindividualsmaybeariskypropositioninsomeinstances,butatNASAandotherorganizations,riskispartofthebusinessmodel.Therearenobetterriskstotakethanthoseonyourownpeople.Fulfillingthepromiseofallemployeesrequiresleaderstobeintentionalintheiractions.Forexample,leadersshouldsupportandencourageemployeestostepoutoftheircomfortzonestogainnewskillsandexperiences. Thesearetheinstanceswhenreallearningoccurs.Peoplelearntobecomecomfortablebyfirstbecominguncomfortable.Inaddition,organizationsshouldmakethemostofgenerationaldifferencesbysolicitinginputfromemployeesofdifferentages.Explorethecommonalitiesofyourpersonnel,butalsoembracethedifferentlearningstylesandexpectations.Thisiscriticaltobuildingthetalentpipelineandsuccessionplanning,ensuringthatknowledgeisefficientlytransferredfromemployeetoemployee. Throughoutitall,peopleneedtofeelempoweredtoraisetoughissuesongender,race,disabilitiesandgenerationaldifferences.Encouragingsuchdialoguecanincreasethecomfortlevelacrossanorganization,facilitateeffortstobuildmorediverseteamsandoptimizethepotentialwithinaworkforce.
Leadersshouldsupportandencourage
employeestostepoutoftheircomfortzonestogainnewskillsand
experiences.
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StrategiesforImprovement:
• Buildandexpanddiverseteamsbymixingthebestandbrightestwiththosewhoshowpromiseandpotential.Facilitateknowledgetransferbyencouragingearlycareeremployeestoparticipateonprojectswithseasonedemployees.
• Empowerindividualteammemberstocharttheircareerswithhighlyvisibleassignments.• Establishmechanismsorinformalwaysforindividualstosharejobsuccessstoriesandthevalue
ofmentoringandcoaching.• Provideleadersopportunitiestoincreaseawarenessoftheirownunconsciousbiasesaswellas
theirindividualreactionstopeoplewhomaybedifferent.• Incentivizemanagerstobecreativeandinclusive.Fosterteambuildingtodefineproblemsin
additiontosolvingthem.• Holdanannualprogramtorecognizeandacknowledgeleaderswhoactivelyengageindiversity
andinclusionefforts.
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MentorshipandAdvocacyThoughtLeaders:
• RobertLightfoot,ActingAdministrator,NASA• LesaRoe,ActingDeputyAdministrator,NASA(resignedSeptember2017)
Thereareseveralthingsleadersoforganizations,bothmenandwomen,needtocontinuedoingtosustainwomeninSTEMasitrelatestomentorshipanadvocacy.Firstandforemost,theyshouldcontinuetopersonallymentorwomeninSTEM,bothformallyandinformally,andpayitforwardtothenextgenerationofleaders.TheyshouldproviderolemodelsofwomeninSTEMandsupport,encourageandfostertrustinwomenwithintheirorganizations.
Similarly,therearethingstheymuststopdoingtoremoveunnecessarybarriersforwomeninSTEMfields.Forexample,theymuststopstereotypingwomenandmakingassumptionsregardinglifestyleandcompetency.Alldiscussionsaboutcareersshouldfocusoncompetency,andthewomenaloneshouldbeallowedtodecidetheirownlifestyles.Womenshouldn’tautomaticallyberoutedtosupportroles,andtokenbehaviorshouldbediscouraged.Thesameindividualsshouldn’tbesenttoallmeetingsorassignedtoallprojects,
andmenshouldbeincludedindiscussionsaboutdiversityandthechallengeswomenface.So-called“manteruptions,”inwhichmengetcreditforideasproposedbywomen,mustbeputtoanend.Finally,thereareactionsleadersmustbegintotakeordodifferently.Ifitdoesn’talreadyexist,leadersshouldcreateacultureinwhichwomenfeelincluded,heardandvalued.Thismeansproactivelyassigningwomentokeyprojectsandprovidingthenecessarytrainingforthemtoassumemoreresponsibilityandtakeonmorecomplexassignments.Acultureinwhichmorewomenareincludedinseniormanagementroleswillallowthemtoserveasrolemodelsforallwomenwithintheorganization.Bycreatingacultureinwhichemployeesareawareofgender-basedbiases,leaderscanbecomemoreintentionalinaddressingthosebiasesandholdingtheirorganizationsaccountableforchangesthatmusttakeplace.Insuchaculture,femaleleadersshouldadvocatemoreforandbesupportiveofallwomen,andallleadersshouldputmoreresourcestowardmentoringprogramstohelpwomenprogressthroughouttheircareers.
Stopstereotypingwomenandmaking
assumptionsregardinglifestyleandcompetency.
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StrategiesforImprovement:• Continuetomentorthoseinyourownreportingstructure,butalsobeopentomentoring–
bothformallyandinformally–womeninothersareasoftheorganizationwhentheyseekguidance.
• Usetechnologytomentorindividualsoutsideofphysicalboundariesandcreateamenuofmentoringoptionswithinanorganization.ThisincludesmentoringviaSkypeorteleconferencingplatformstobroadenreachandincreasementoringopportunities.
• Changetheculturalenvironmentandprovideopportunitiesforwomentonetworkandcollaboratewitheachother,alongwiththeirmalecolleagues.Forexample,collaborationcanbesupportedbycreatingprojectteamswithbothjuniorandseniorwomen.
• Stop“manteruptions,”inwhichmentakecreditforwomen’sideas.Encouragewomentoopenlysharetheirideas,andensureallvoicesaregiventhesamelevelofcredit.
• Createconsciousworkassignmentsforfemaleleadersbyallowingthemtomakeappropriatedecisionsbasedontheirmanagementlevelandfunctionalresponsibility.
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WhyWeShouldSweattheSmallStuff:UnderstandingtheImpactofMicroinequitiesintheWorkplace
ThoughtLeaders:• LisaCallahan,VicePresidentandGeneralManager,CivilandCommercialSpace,LockheedMartin• JamisonHawkins,Director,CivilSpaceandEnvironmentalPrograms,LockheedMartinMicroaffirmationsandmicroinequitiesare
littlethingsthatcanboostorbringdownsomeone’sconfidence,respectively.Wemustbeawarethatbiasisattherootofallpositiveandnegativemicromessages.Thisbeginsattheindividuallevel,knowingthatwebringsuchbiasestotheworkplace,perhapstheconsequenceofbeingpartofadominantworkplacegroup–eitheralonggenderorraciallines.Itisincumbentuponeachpersontotakeactioninordertointerruptandmitigatethesebiases.Thisentailsbeingcourageousandvoicingourconcernswhenweseebehaviorthatunderminesinclusivity.Atonepointoranother,everyonehasfeltexcludedinsomeway.Theseexperiences,andtheemotionsonefeltatthetime,canserveasacatalysttohelpensurethatothersdon’tgothroughthesame.Inordertobringthislevelofawarenesstotheteamlevel,weneedtorespondmoreoftentochallengesandlessoftenreact.Theformersuggeststhecraftingofadeliberateandthoughtfulresponse,asopposedtoanemotionalreaction,inthefaceofbias.Effectiveresponsesshouldidentifytheproblem,understandingwhyitsurfaced,andrecommendanactionorsolutiongoingforwardtoalleviatetheissueandpreventsimilarsituationsfromhappeninginthefuture,allwhilekeepingthehumanelementinmind.Replicatingbiasawarenesscanbealittlemoredifficultattheorganizationallevel,partlybecauseofthedemographicmakeupofanorganization’sleaders.AtLockheedMartin,whitemaleleadershaveoftenexpressedadisconnectwithmanyofthediversityandinclusionperspectivesoftheworkforce.Oneremedy,whichhasshownpromisingresults,hasbeentobringinanexternalgroupintentonshowcasingtheseissuesfromadetachedandimpartialviewpoint.Ateverylevel–individual,teamandorganizational–wemustrememberthatnopersonleavestheirhumanityatthedoorwhencomingintotheworkplace.Weallhaveissuesthatwearedealingwith,andwemayapproachmattersdifferentlyfromoneanother,butwestillworktogetherunderacommonbusinesspurposeeveryday.Weneedtobemindfulofboththepersonalandbusinesscontextstoleveragethisunderstandingforthebenefitoftheentireorganization.
Nopersonleavestheirhumanityatthedoorwhencomingintotheworkplace.Weallhave
issuesthatwearedealingwith,andwemayapproachmattersdifferentlyfromoneanother,butwestillworktogetherunderacommonbusinesspurposeeveryday.
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StrategiesforImprovement:
• Ownyouractions.Nomatterhowwellintentionedyoumaybe,ifyouractionsadverselyimpactsomeoneelse,takeresponsibility,engageindialogueandapologizeforwhatyou’vedone.
• Committodoingsomethingsmalleverydaytoshowafellowteammemberthatthey’revaluedforwhattheybringtothetable,bothinthepersonalandbusinesscontexts.
• Beintentionalaboutseekingoutdifferentperspectivesandaskingsubstantivequestionsaboutpeople’sworkplaceexperiences,bothpositiveandnegative.
• Specifically,althoughnotexclusively,seekoutthemaleperspectiveandunderstandtheirbiasestocontinuingcreatingstrongalliesforeveryoneacrosstheorganization.
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TrainingandEmpowermentThoughtLeader:
• ChrisScolese,Director,NASA’sGoddardSpaceFlightCenterInordertoleveragetrainingandempowermenttopromote,sustainandnurturewomeninSTEMdisciplines,organizationsshouldfirstunderstandtheiruniqueinstitutionalculturesandsubcultures.Largeorganizationstendtohavesubculturesordirectorate-levelcultures.Thisinstitutionalcharacteristicwasdescribedasa“culturalsystemofsystems”phenomenon.Thegroupstressedtheimportanceofascertainingthecultural,ororganization-specific,elementsthatarebarrierstotheempowermentofwomenandmeninSTEMfields.Itwasfurtherestablishedthatinordertoidentifyorganizationalandinstitutionalbiasesintheworkplace,relevantculturalassessmentsshouldbeconductedtounderstandthespecificsofthebiases.
Leadersandorganizationsshouldensurethattrainingisdoneonacontinualbasistoeducateemployeesonorganizationalcorevaluesondiversityandinclusion,fromnewemployeestoseniorleaders,whohavetheresponsibilityofmakingthebusinesscasefordiversityandinclusion.MentoringwasidentifiedasaneffectivevehiclefortrainingandempowermentofwomeninSTEMcareers.However,individualpersonalityandcompatibilityattributesshouldbeconsideredduringmentoringarrangements.Thegroupsuggestedthatinordertocultivate“goodseeds”forgenderequality,diversityandinclusioninorganizationalcultures,mentoringprogramsshould
bestructuredtoencourageandsupportexperiencedwomeninleadershiptomentormenandwomenintheworkplace.Experiencedmen–particularlyadvocatesofgenderequality,diversityandinclusion–inleadershipshouldalsomentorwomenandmen.Organizationsandleadersshoulddevelopacomprehensivetoolkitthatwillcontainstoriesandexperiencesthathighlightspecificactionsthatbothmenandwomenhavetaken,demonstratingtheirbuy-inandcommitmenttodiversityandinclusionorportrayingthetimeswhentheyfellshortoftheexpectations.Thetoolkitresourcesshouldincludeintentionalandstrategiccontentthatalignsdiversitywithbusinessgoals.Leadersshouldgoastepfurtherbydemonstratingthevalueofdiversitytobusinessobjectivesandperformance.StrategiesforImprovement:
• Provideopportunitiesforindividuals,teamsandprojectstolearnabouttheirculturesandhowtoimprovethem.
• Conductrelevantculturalassessmentstounderstandwhichsystemsandinstitutionalpracticessupportbiasesandleadtheimplementationofimprovementstrategies.
• Facilitateandleadimplementationofprogramsthathighlightthebenefitsofdiversity,andinsodoingdemonstratediversityasabusinessimperativeandnotaninitiative.
• Create“safespace”forcriticalandopenconversationondiversity,genderequalityandinclusion.Leadersandsupervisorsshouldbetrainedtounderstandtherisksassociatedwith
Ensurethattrainingisdoneonacontinualbasistoeducateemployeeson
organizationalcorevaluesondiversityand
inclusion.
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thesekindsofconversationsaswellastheopportunitiesthattheypresentfororganizationalimprovementandperformance.
• Trainandeducatehumancapitalprofessionalsonhowtosetupdiverseinterviewpanelsandhiringprocessesthatensurefairnessfromadiversity,genderequalityandinclusionstandpoint.
• Considermakinguseoftheculturaleducationtoolkitmandatoryfornewemployees,strategicallyplacedmanagersandprojectleaders.
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WorkplaceEnvironment ThoughtLeaders:
• SandraEvers-Manly,VicePresident,GlobalCorporateResponsibility,NorthropGrumman• GeneFraser,VicePresident;Programs,QualityandEngineering;NorthropGrumman
DrivingdiversityandinclusionforwomeninSTEMisadifficultprocess,especiallyinmultilayeredorganizations.Itiscriticaltoensuringandstrengtheningourcountry’sleadershipintheglobalcompetitivemarketplace.Itisalsoaboutcreatingequalopportunitiesforeveryoneandhavingtherightworkplaceenvironmentthatallowseveryonetoperformattheirhighestlevelandberecognizedfortheircontributions.However,thetoneatthetopmaynotnecessarilymatchthemoodinthemiddleorthebuzzatthebottom.Organizationsmustfindwaystoensurethatdirectionfromseniorleadershipbecomesinstitutionalized,somethingthatanagencysuchasNASAhasdonewelltodate.Thefirstquestiontoconsider,however,ishowbigisthesenseofurgencyaroundthisissue.Isthisatopprioritywithintheorganization,andhowoftendopeoplemeettodiscussit?Therearemanyexternalorganizationswithbenchmarkingdata,andconsideringwhatothersaresayingaboutyourownorganizationmaycreatethesenseofurgencyifthereisn’tonealready.Thisisthesamewithsocialmedia,sincetheyprovideanoutletforemployeesorformeremployeestovoicetheirconcerns.Suchfeedbackshouldberegardedasconstructive,andorganizationsshouldconsiderreassessingtheirprioritiesifnecessary.
Tofurtherinducethisculturaltransformation,organizationsneedtodesignwiththefutureinmind.Theymustconductconversationsabouttheircurrentstate.Fromthere,theyshoulddeterminewhatactionstheyshouldtaketoreshapetheworkplaceenvironmentintoonethatismoreinclusiveanddiverse.Storytellingisonewaytomakethishappen,sinceitcankeepanorganizationhonest.Organizationstoooftenhighlightonlythepositivestorieswhentalkingaboutthemselves.Instead,thinkofyourcurrentstateasapointinajourney,anddon’tfeartalkingaboutsetbacksalongthewaytoshowhowfaryou’vecomeandwhereyou’regoing.Makesuretomeasureandmonitoryourprogressthroughengagementor
employeesurveystodeterminehowwellyou’rechangingtheculture.Finally,organizationsshouldtakestepstoincreaseadvocacy,especiallyintheirmiddlelayers.Diversityandinclusionareoftenprioritiesatthetop,butlessofteninthemiddle–the“thickest”leveloforganizationsinwhichalotofthehiringdecisionsaremade.Suchadvocacy,furthermore,shouldbeinstilledinmenbecausetherearemoreofthemthanwomeninthemiddlelayer.Throughouttheorganization,however,youshouldmakesurethatyouarebringingeveryonetothetableinallyourconversations.Seniormanagersshouldremainvisible,engagedandvocaleverystepoftheway.
Thinkofyourcurrentstateasapointina
journey,anddon’tfeartalkingaboutsetbacksalongthewaytoshowhowfaryou’vecomeandwhereyou’re
going.
Increaseadvocacy.
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StrategiesforImprovement:• Leverageemployeeresourcegroupstohostdiscussionswithmanagersaboutanorganization’s
directionondiversity,genderequalityandinclusion.• Considerutilizingsurveystoholdemployeesacrossalllevelsaccountablefortheiractionsin
regardstopromotinganinclusiveworkenvironment.• Usesocialmediaastoolsforshowcasinganorganization’sdiversity,equalityandinclusion
programsinordertoattractandretaintalentandclients.• Implementmentoringprogramsthatincludeparticipationfrombothmaleandfemaleleaders
inordertoencouragementobecomegenderdiversitychampions.Thiswouldalsoexpandtheavailabilityofexecutivecoachingforwomenwhowanttoadvanceintheircareers.
• Developtrainingprogramstohelpwomenleveragetheirabilities,buildconfidenceandseekpositionsattheexecutivelevel.
• Establishtrainingprogramsspecificallydesignedtohelpprepareourcurrentandfuturefemaleleadersforprofessionalcareergrowth.
• Recognizethateveryemployeehasdifferentdemandsinhisorherpersonallife.Offeranumberofflexiblework-lifesolutions,suchaschildcare,helpfornewparents,etc.
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BACKGROUNDNASA’sGoddardSpaceFlightCenter
BasedinGreenbelt,Maryland,NASA'sGoddardSpaceFlightCenterisaglobalproviderofscientificresearch,technologyandmissionsthattransformourknowledgeofEarthandspace.Expertinthestudyofourworld,thesolarsystemandbeyond,Goddardhasbeenworkingsince1959toincreasescientificunderstanding,answerhumanity'sbigquestions,andbenefitthesocietyandcommunitiesweserve.Thecenter'sworkinscience,engineering,technologyandcommunicationsstrengthensourabilitytoenvisiontheoriginsoflife,preserveourwayoflivinganddefineourplaceintheuniverse.Weidentifyrequirementsandinnovations;design,buildandlaunchspacecraft;andmanageandsupportentirespacemissions.OurfundamentalcommunicationsinfrastructureenablesNASAandotherstobringbackknowledgefromspace,shareitwithdiversecustomersandapplyittosocietyincountlessways.
LockheedMartin
Headquartered inBethesda,Maryland,LockheedMartin isaglobalsecurityandaerospacecompanythatemploysapproximately125,000peopleworldwideandisprincipallyengagedintheresearch,design,development,manufacture,integrationandsustainmentofadvancedtechnologysystems,productsandservices.
LockheedMartinGlobalVisionCenterTheLockheedMartinGlobalVisionCenter(GVC)isastate-of-the-artmeetingandcollaborationfacilitylocatedinArlington,Virginia.ItshowcasestheremarkableinnovationsthatcontinuetoserveLockheed’scustomersthroughouttheworld.Fromglobalsecuritytocommercialmarketstoscientificdiscovery,theGVC–an86,000-square-footcustomerengagementspace–highlightshowLockheedis
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helpingthefuturearrive.Inadditiontoa160-seatauditorium,thecenteroffersninemeetingroomsandsixdemonstrationcenters.
NorthropGrummanCorporation
NorthropGrummanisaleadingglobalsecuritycompanyprovidinginnovativesystems,productsandsolutionstogovernmentandcommercialcustomersworldwide,offeringanextraordinaryportfolioofcapabilitiesandtechnologiesforapplicationsfromunderseatoouterspaceandintocyberspace.