How Leadership Has Evolved & What We Need to Do in these VUCA time

Leadership in Challenging Times

Roshan Thiran

roshan.thiran@leaderonomics.com

www.facebook.com/roshanthiran.leaderonomics

Are the “world’s best” leaders

born or developed? Is

leadership genetic or learned?

Question

Gro

wth

Time

My “Leadership” Experiences

10. Johnson & JohnsonIndustry : HealthcareFunction: HRGlobal Role

9. GE Asia PacificIndustry : MultiFunction: HRAsia Role

7. GE AircraftIndustry : AviationCFO & Biz Leader

8. GE CrotonvilleIndustry : MultiFunction: HRLearning Leader

6. GE CIGIndustry : MultiFunction: ITProject Mgmt Global

5. GE CapitalIndustry : Financial ServiceFunction: Finance/SourcingEurope Leader

4. NBC UniversalIndustry : MediaFunction: FinanceProduct Leader

1. GE InvestmentsIndustry : Investment BankingFunction: Business DevIndividual Contributor

3. GE GCSIndustry : Oil & GasFunction: FinanceInventory Mgmt

2. GE InternationalIndustry : MultiFunction: FinanceAnalyst Global

12. LeaderonomicsIndustry : MultiFunction: CEOBusiness leader

11. Star Media GroupIndustry : MediaFunction: CEOBusiness leader

Key question: How did they become the best?

So, what does this mean?

Clearly, because of high performance leadership

Question: What is Leadership?

Leadership is . . .AttentivenessAssertivenessResponsibilityDiligence Dependability

Obedience

Loyalty ThoroughnessTruthfulness InitiativeHospitality

Humility

Forgiveness Tolerance

CompassionSincerity

CReativity

Having followersPersuasiveness Virtue

VisionDeference

DiscretionBOLDNESS

Determination Gratefulness Self-ControlSensitivity

ThriftinessGenerosity Punctuality

Proactiviness

Purpose

Enthusiasm

Availability

OrderlinessResourcefulness

Flexibility

WisdompedInnovation

Execution

If we invested in people and

taught every single skill listed on

the previous slide, would we be

able to “create” leaders?

Question

motherteresaHer story in India

Time

Current Reality – Self AwarenessAb

ilit

y/A

ch

ieve

me

nt

Decision-making

GAP

Purpose/Vision

The Essence of Leadership is . . .

Learning/

Execution/

Action

GAP

Dreams energise organisations

Ensures reality

What is stopping us from becoming best in the world?.

OrganisationalConstraints

Individual Constraints

There are 2 ‘terrible’ constraintsstopping us from becoming best in the world:

70% of all Change or Transformation programs

Our research on Change has the following findings on transformation projects:

• 100% of all “Successful” projects had a good technical solution/approach to it

• 98% of all “Unsuccessful” projects had a good technical solution/approach to it

So, why do companies FAIL?

QUESTION ?

My Research on Organisational ConstraintsTHE 4 CONSTRAINTS SUFFOCATING MOST ORGANISATIONS

Note: The 4 constraints model is based on the work of

Roshan Thiran who spent more than 20 years studying

various successful and failed organisations. The model is

copyrighted to him and has been used in many successful

organisational growth, transformation and scaling projects

Jack

Welch

… and Six Sigma at NBC

New York city in 90s …

The broken window theory

Culture Drives Results . . .

MINDSET

Model extracted from The Results Pyramid® PIL

OrganisationalConstraints

Individual Constraints

Let’s go back to the 2 constraints stopping you:

What Does High Potential really mean:

Absolutely Nothing!

Job

Experiences

Learning

from

experiences

High Potential

Talent

Raw talent

+ X =

What Does High Potential really mean:

Personal ConstraintsWhat are these constraints stopping you from becoming the best?

Do you BELIEVE you can?

Are you willing to go through the pain of LEARNING?

The Power of BeliefsWhy Our Beliefs Limit our Abilities to Perform and Actions

Growth vs Fixed Mindset?

Abundance vs Scarcity Belief

Impossible vs It’s Possible

How many of you like

to learn?

Question to the class

“Learning… the process by which change in

knowledge or skills is acquired through

learning or experience”

Key Questions:1. Change?

2. Learning

3. Experience

Learning….

Why is learning so

hard?

Question to the class

LEARNING = CHANGE

What is learning?

1. What percentage of people reach their target weight ?

2. What percentage of people maintain their target weight?

3. What percentage of people quit smoking and never start again?

4. What percentage of people quit smoking after a physical crisis?

5. What percentage of re-engineering efforts are successful?

6. What percent of companies on the 1955 Fortune 100 list are still

around today?

7. What percent of Fortune 500 companies on the 1970 list had vanished

by 1985?

8. What percent of executives in Fortune 500 companies who had

financial losses in 1993-1994 attributed it to poor leadership and lack of change?

Change Quiz

1. What percentage of people reach their target weight ?

2. What percentage of people maintain their target weight?

3. What percentage of people quit smoking and never start again?

4. What percentage of people quit smoking after a physical crisis?

5. What percentage of re-engineering efforts are successful?

6. What percent of companies on the 1955 Fortune 100 list are still

around today?

7. What percent of Fortune 500 companies on the 1970 list had vanished

by 1985?

8. What percent of executives in Fortune 500 companies who had

financial losses in 1993-1994 attributed it to poor leadership and lack of change?

4%

1%

16%

43%

30%

32%

41%

>50%

Change Quiz

Learning is painful….

“I listen, and I forget; I see, and I understand; I do, and I can” – Confucius

Source: Pesquisa IBM; Whitmore, “Coaching for Desempenho”

Information/ Knowledge

Awareness

Skill

Advanced Skill

Expertise

Context Content

Composition of Delivery:

90% Content, 10% Context

Composition of Delivery:

10% Content, 90% Context

This model is based on the

research of Roshan Thiran

and Leaderonomics.

Learning is contextual too!

• 70% of learning is through EXPERIENCE:

- Seek new experiences and always accumulate new experiences

- Volunteer for special projects that will stretch you and force you to learn and gain new perspectives

• 20% of learning is through FEEDBACK:

- Ask for feedback from your bosses, peers and subordinates.

- Take 360 degrees feedback and schedule weekly/monthly feedback sessions

- Give feedback to others when it is appropriate and needed

• 10% of learning is through NEW SKILL DEVELOPMENT:

- Find time to practice whatever you learn. Attend training to grow

- Take time to learn online or through reading new material.

- Always look for ways to improve yourself – be better tomorrow than you are today -

The 70-20-10 way to keep Learning & Growing:

In Summary: Becoming the Best in the World

Organisational

constraints

• Business Model

• Leadership

• Process/Structure

• Culture

Personal

constraints

• Belief

• Pain of Learning

What is constraining us from succeeding?

How do we overcome?New experiences

Continuous Feedback

New Skill Development

www.leaderonomics.com

www.facebook.com/roshanthiran.leaderonomics

www.leaderonomics.com