Roosevelt University: Sports and Social Media by Elly Deutch
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Transcript of Roosevelt University: Sports and Social Media by Elly Deutch
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SPORTS AND SOCIAL MEDIA
By Elly Deutch
November 11, 2012
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My Background
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Today’s Agenda
l Defining social media
l IdenCfying “Inline” media opportuniCes
l How social connects to sports
l Professional sports league policies
l What athletes and teams are doing social right
l Next trends for sports
l How to make your brand social
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What is social media? Group of Internet-‐based applicaCons that build on the ideological and technological foundaCons of Web 2.0, and that allow the creaCon and exchange of user-‐generated content
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Web 2.0 and Social Media Overview
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Streamlining the conversaCon
OLD WAY OF COMMUNICATION MONOLOGUE NEW WAY
DIALOGUE
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Traditional Media
Social and Online Media
INLINE MEDIA
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Good Stories Can Generate “Inline” AXenCon
8
Tradi5onal Media
Social And Online Media
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World perspecCve of social media
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1.15 billion monthly acCve users (874 million via mobile)
100 hours of video uploaded to YouTube every minute
500 million tweets delivered daily
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How Social Connects to Sports
Creates transparency
Builds community
Generates fan apprecia5on and revenue
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Pro League Policies
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Who’s doing it right
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CreaCng a brand online
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If you Google yourself, are you happy with the results?
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Fans are what makes your company 5ck, so it’s impera5ve to listen and learn from their feedback. -‐ Look for what people are currently saying about you online
-‐ Keep an open mind and take everything into consideraCon
-‐ IdenCfy key influencers
-‐ Decide which networks generate the most conversaCons
-‐ Track senCment over Cme
-‐ Analyze customer feedback
-‐ Assess and plan on best ways to engage
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How to make your brand social
l Listen to your community
l Set goals
l Engage in conversaCon
l Be creaCve
l Measure and analyze progress
l Re-‐evaluate and execute
l Do it again
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Next trend for Sports: Geo-‐LocaCon
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Observe Your Audience
Take an interest in the community and understands the social dynamic
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Image
Be Valuable
Add value to the conversation and recognize/reward participants
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Be Notable
Provide a reason to come and socialize – and then share the experience with colleagues/friends
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Bring Catnip
Determine the handful of things that will keep the community engaged
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Have Rules
Establish guidelines to codify the culture you would like to promote and set the expectations for behavior.
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Distributed
Lead from the Back
Let the most passionate fans drive the heard
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Ride The Waves
It is really hard to create enough energy to build a wave, much more effective and efficient to ride existing waves. Link initiatives to community hot topics.
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Key Takeaways l Be social, don’t just be online
l UClize “celebrity” branding of players, teams, and media professionals
l Engage, interact and be transparent with fans and followers
l Set up a strategic plan for your organizaCon, including analysis tacCcs on how to track your success
l Have fun!
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QUESTIONS/CONTACT
Elly Deutch Website: EllyDeutch.com
Email: [email protected]
TwiXer: @deutchE
LinkedIn: ellydeutch