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Marine Terminal Operating Systems

Role of the TOS in Terminal Operations

September 23, 2009

American Association of Port Authorities703.684.5700 • www.aapa-ports.org

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What’s in a TOS

• Operations• Planning• Execution Automation• Optimization (work in progress)

• Communications• Regulatory Compliance• Data Exchange with Carriers, Railroads, etc.• WWW access for Customers, Partners

• Interface to External Systems• Position Detection, Optical Character Recognition, Gate Complex• Reporting: Executive and Operating Dashboards• Finance & Billing

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Market Differentiator or Necessity?

• World Class Operations need World Class Systems• Ability to attract customers• Cost and Performance Guarantees• Operating Flexibility, Customer Integration• Competitive Necessity

• Key to Operational Excellence• Nerve Center for Terminal Management• Integration Center – Data, Process

and Technology• Efficiency, Reliability, Consistency• Profitability & Cost Control

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Characteristics of World Class TOS

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• Focus on Integrated Operations• Optimize Overall Productivity• Prevent Revenue Leakage• Resource visibility and utilization• Quality of Service

• Scaleable• Able to deal with rapidly increasing (or decreasing) volumes• Easy to maintain, low carrying cost (TCO)

• Software• Support• Upgrade and Customization (Cost, Time, Risk)

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Characteristics of World Class TOS

• Flexible• Configuration vs. Customization• Adaptable to changing business requirements• Able to meet diverse customer (and regulatory) needs

• Open Architecture – Standards based• Communications with outside world (EDI)• Standards-based Integration with external systems, i.e. PDS, OCR,

Gate • Documented APIs• Open Data Access: Reporting, Dashboards, WWW

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TOS Evolution

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TOSTOS

GateGate

RDTRDTWork InstructionObserve & RecordException Handling

EDIEDICustomersPartners

Interface with Outside World(Truckers)

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TOS Evolution

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TOSTOS

PDSPDS

OCROCR GateGate

EDIEDICustomers,Partners,US Customs,Regulatory,Service Providers

Interface with Outside World(Truckers)

GateVesselRail

Chassis,Cranes, UTRs, Draymen,Stacking Equipment

Exception HandlingException Handling

As additional inputs are added, cost and complexity of TOS integration increases.

Exception Handling is Complicated, requiring the ability to apply logic and rules to sensory inputs and events.

Can the central TOS architecture handle this effectively?

RDTRDT

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TOS Evolution

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TOSTOS

PDSPDS

OCROCR GateGate

EDIEDICustomersPartners

Interface with Outside World(Truckers)

GateVesselRail

Chassis,Cranes, UTRs, Draymen,Stacking Equipment

Exception HandlingException Handling

As additional inputs are added, cost and complexity of TOS integration increases.

Exception Handling is Complicated, requiring the ability to apply logic and rules to sensory inputs and events.

Can the central TOS architecture handle this effectively?

RDTRDT

US CustomsRegulatoryService Providers

RDTRDTWork InstructionObserve & RecordException Handling

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Crane OCR System in Action4. Crane telemetry provides hoist and

trolley position, spreader lock and

unlock

2. UTR WherePort

blinks tags on Spreader as it

locks on/off1. UTR

WherePort blinks chassis when pulled

3. OCR Cameras extract

container number from

images

Crane OCR sends

Container #, Chassis #, UTR #

and Stow Position to SPARCS

SPARCS completes move

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TOS Evolution

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Middle‐ware

Middle‐ware

PDSPDS

OCROCR GateGate

EDIEDI

Exception HandlingException Handling

TOSTOSOpen ArchitectureOpen Architecture

TBDTBD

TBDTBD

Middleware: TOS Front-end • Interprets inputs• Applies business logic• Drives Exception Hdlg.• Customer Managed

TOS : Core competencies• Controls Planning• Work Instruction• Drives Exception Hdlg.

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Planning & Implementation Lessons Learned

• Product & Feature Evaluation• Operating Mode• Volumes and Customer variety• Customization vs. Configuration• Balance Cutting vs. Bleeding Edge• Vendor Commitment• Long-Term Relationship

• Organizational Commitment• Business Commitment• Internal IT Commitment• Central vs. Distributed model• Long-Term Relationship

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Importance of Your IT Staff

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• Whatever the Architecture, the TOS is complex

• Requires broad Technical Skills and Business Acumen

• IT as Technical Consultant

• IT as Protector• Take Care of

Them!

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Thank You

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