Role Negotiation at Bokaro

8/2/2019 Role Negotiation at Bokaro

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BY-

Ritu gupta

Prachi

Shivangi gupta

Shandya pal

Reenu singh

Priyanka garg



Poor record keeping

For all problems blame others

Ad hoc decisions

Incomplete claim files for PF/Gratuitypayment

Asking for pay -slips in support of claims



Error in payments

No communication to other departments

Raising superficial objectives regarding

eligibility for payment in compensation cases



At the end , a dialogue was held with the topmanagement , consisting of the MD, ED,OCM.The top team promised their full support in the

implementation of the commitments andrecommendations . The task force wasconstituted to ensure implementation with in15 days. It was decided to review the

implementation after 2 months and report .



What is the advantage of dialogue of topmanagement in role negotiation exercise?



Top management and other senior executive of any corporation required to perform bothleadership and managerial roles.



Reduce the delays and hardship to theemployees.

Employees would be motivated.

Employees would work with great zeal andenthusiasm.

Productivity would increased.

Both the departments would maintain the

coordination. Low absenteeism and low turnover rate.



The main objective of role negotiation

between the personnel and finance

department was to understand each other’s

role in the services rendered by them to the

employees.

32 persons participated in the exercise and 11

hours were spent on the exercise.



Role negotiating has three phases :

Unfreezing

Dialoguing with top management

The purpose of these exercises is to bring the

prejudices out in the open, leading tomutual

empathy through positive images of each other.



Own image Image by finance Personnel’s guess

Helpful Poor recordkeeping

Wrong pay fixation

Service oriented Good team work Inconsistency inapplication of rules

Humane Problem solvingattitude

Inconsistency inapplication of rules

Actively solveproblems

For all problemsblame others

Problem solvingattitude



Finance and personnel groups will meet per

month.

Proper communication.

Error free payment system.

All office orders regarding transfer, etc. may

be sent to the personnel and administration

department once a month



Role negotiation has three phases:-

1.Unfreezing

2.Role negotiating

3.Dialouging with top management



Unfreezing consists of microlab, imagebuilding and image sharing.

1.Microlab- in this the executives from different

departments share pleasant and unpleasantexperiences with each other and also theirstrengths & weakness



Role negotiation faces issues by explicitly

surfacing aspects of an individual’s or group’s

work-related behavior, discussing these

aspects openly, and then negotiating a

settlement among the parties involved that is

mutually satisfying.

• Everyone knows what everyone else expects.

Role negotiation is a process for clarifying

these expectations



As we know that without support of top

management we can not implement new

rules, so after role negotiating we will have to

consult with the top management.

• Top management will simplify the rule then

order to implement



“THANKYOU”

Role Negotiation at Bokaro

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