Rogers' Chocolate Case Study
Transcript of Rogers' Chocolate Case Study
Rogers’ ChocolatesTheerawat Thongrompo (Buddy), Steven Arias, John
Tran, Kaycie Kasza-Hook and Kaitlyn Schaaf
AGENDA
◼ SWOT Analysis
◼ Finances
◼ Competitors
◼ The chocolate market
◼ Expansion in the United States
◼ Recommendations
SWOT ANALYSIS
Strengths
◼High quality premium chocolate
◼Established brand/great image
◼Long shelf life (6 months)
◼Wide variety of selection
Weaknesses
◼Weak foreign customer base
◼Conflict with members in the
management
◼Demand forecasting
◼Resistance to change
SWOT ANALYSIS (continued)
Opportunities
◼Expand target market
◼Franchise
◼Create new brand image,
packaging
◼New advertising
Threats
◼Decline of tourists in Victoria
◼Chocolate competitors
Rogers’ Chocolate Income Statement, 2005 and 2006
2005 2006
Sales $11,991,558 $11,850,480
- Cost of sales $5,378,187 $5,385,088
Gross profit $6,613,371 $6,465,392
+ Interest Income $1,610 $664
- Expenses $5,094,088 $5,312,985
Earning before taxes $1,520,893 $1,153,071
- Taxes $451,567 $261,989
Net earnings $1,069,326 $891,082
Retain earnings, beginning of the year
$4,381,155 $4,748,611
Net earnings $1,069,326 $891,082
- Dividends $707,870 -------
Retained earnings at the end of the year
$4,748,611 $5,639,693
FINANCES
2005 Cash Flow Percentages
Operating = 89.18%Financing = 2.15%Investing = 8.67%
2006 Cash Flow Percentages
Operating = 44.38%Financing = 17.31%Investing = 38.31%
ROGERS’ CHOCOLATE DISTRIBUTORS
COMPETITORS
COMPETITORS Cont.
Godiva➢ Packaging skills➢ Widespread distribution among retailers of gift items
Bernard Callebaut➢ Various stores located near Rogers’➢ Excelled various flavors➢ Customizable packaging
Lindt➢ Distributed in mass merchandisers➢ Pricing was 90% of Rogers’➢ Marketing
Purdy➢ Pricing was lower (35% than Rogers’)➢ Product quality was lower than Rogers’
Competitors vs. Rogers’ Chocolate
Quality Pricing Packaging
Godiva lower higher modern day
Bernard Callebaut
lower higher superior
Lindt lower lower mid-range
Purdy’s lower lower very good
THE CHOCOLATE MARKET
Canadian Chocolate Market
◼size was US$ 167 million (2006)
◼low margins
◼2% growth annually
Premium Chocolate Market
◼very high margins
◼20% growth annually
Change in the Market
◼demand for dark and organic
chocolate
◼environmental and human right
concerns
◼social responsibility
Expansion in the United States
◼ Location: high income areas, large cities, big name tourist
sites
◼ U.S chocolate industry: $18 billion, 3-4% growth annually
(National Confectioner’s Association)
◼ Advantage: high consumption of chocolate, big chocolate
industry
◼ Disadvantage: a lot of competition with American branded
chocolate like Hershey’s and Reese’s
◼ American candy is cheaper than premium candy
◼ Packaging costs less for online orders if there are stores in
the US
Recommendations
◼ Create a partnership with other companies
◼ Rebrand images to create a new customer base
◼ Increase brand awareness through better advertising
◼ Social Media: Facebook, Instagram, Twitter
◼ New promotions: Rogers’ Chocolates member cards,
discounts, customer rewards
◼ New packaging for chocolate suited to the US