Rodney F. Lester1559 Vine Leaf Drive * Powder Springs, GA * 30127 * RLester@ACE-Tech.co * (770)212-2228 [O] * (404)493-1126 [C]

OBJECTIVE: Acquire a position that will allow me to contribute to the company by using my extensive knowledge and skills as a Business Analyst, Developer, Trainer and Quality Analyst in various industries to aid company in full life cycle of reporting and analytics.

SKILLS: IT Systems

● WorkDay Reporting ● SQL Management Studio● BrassRing Reporting ● Oracle● Success Factor Analytics and

Reporting● Toad

● SalesForce.com Reporting ● Lawson Enterprise Reporting (Query Builder)

● Crystal Reports ● Crystal Xcelsius ● ReportSmith ● Advance Excel Skills● Cognos Report Studio ● Microsoft Office Suite of Professional

Tools – Excel, Word, Access, PowerPoint, Outlook

● T-SQL ● Microsoft Office Business Intelligence Stack TRAINING via The Learning Tree Bootcamp (SSRS, SSIS, SSAS)

Other: Business Analyst, Quality Analyst, multitask, set priorities, managing daily workflow and requests from

Corporate and Field.

SUMMARY OF QUALIFICATIONS:

● Develop and implement plans for improving business intelligence.● Extract, Anticipate, Constrain, Organize, Translate, Safeguard, Simplify, Verify, and Manage

Requirements between business and developers (often myself).● Work with stakeholders to define business KPI’s and develop semantic layers in the BI tool to

support these KPIs.● Manage the reporting and analytics platform(s) to ensure that scheduled jobs are successfully run

and analytics data aligns to timeliness / completeness requirements.● Work with DBAs to ensure that databases feeding the reporting platforms are tuned for optimal

performance.● Examine and evaluate purpose and content of business reports to develop new, or improve

existing format, use, and control: Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.

● Confers with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.

● Recommend establishment of new or modified reporting methods and procedures to improve report content and completeness of information.

● Prepare and issue instructions concerning generation, completion, and distribution of reports according to new or revised practices, procedures, or policies of reports management.

● Organize teams of developers to meet required milestones and project deadline.● Develop Data Dictionary for databases to enable users to quickly determine tables needed to

create reports.● Convert and/or develop reports which return data as seen in legacy systems using different

technology or systems.● Troubleshoot existing Stored Procedures and Views for issues related to data quality (missing or

duplicated data as well as inaccurate calculations).● Travel to client sites to give on-site training to clients using their live data thus giving the client

the opportunity to explore, view and analyze real reports. o Training sessions are workshop intensive to geared towards ensuring the clients thorough

understanding of product. o Training on Basic, Intermediate or Advanced Levels.

o Custom Technical Training Manuals are created for each class.● Analyze report data against data source to ensure accuracy● Create graphs to display metrics against Restaurant Technology data● Create Financial Reports (Sales & Transactions) for data load and analysis● Create dashboards to reflect KPI Metrics for Executives and Managers● Create Metric Moving Scorecard to aid all levels of business in assessing standing against its

previous metrics as well as against other businesses within system or industry.● Coordinate User Acceptance Testing before going live with particular applications● Confer with persons originating, handling, processing, or receiving reports to identify problems

and to gather suggestions for improvements● Recommend establishment of new or modified reporting methods and procedures to improve

report content and completeness of information● Provide technical support and training in various reporting tools for clients in creating Columnar,

Crosstab, Drilldown, Form, Label and List Reports consisting of report variables and simple or complex derived/formula fields

● Write Technical Articles & Processes for internal help library● Travel to client sites to give on-site training to clients using their live data thus giving the client

the opportunity to explore, view and analyze real reports. Training sessions are workshop intensive to geared towards ensuring the clients thorough understanding of product

Utilize remote connections to consult with end users in creation of reports, develop reports or training.

Utilize the following technology to service client: Workday Reporting, Success Factors Reporting, Brass Ring Reporting and SalesForce.com Reporting

o Support the business of HR by providing access to data intelligence for proper decision making

o Develop solutions for data visualization and statistical analysiso Leverage the enterprise data warehouse and HRIS/HCM/ERP as primary tools for HR

dashboard, reporting and analyticso Mentors and provides training to end-userso Contribute with analysis to advance processes improvement projects and initiativeso Utilizes advanced analytical tools to provide data driven analysis and recommendations for

managing client's human capitalo Perform analysis to identify data ownership, along with data production and consumptiono Perform analysis to profile the data, identifying and documenting patterns of errors, and

provide recommendations for correctionso Provide support to create data quality checkpoints and internal audit processeso Help establish metrics to steer data quality initiativeso Analyze, design, develop, and integrate standard and ad hoc reportso Collaborate on the preparation of reports and data extraction to support the Departmento Maintains, and ensures the integrity and accuracy of HR database information. Generates

advanced queries and reports needed by all levels of management providing metrics, trends and benchmarking data

o Utilize advanced excel skills to merge data from various systems into one system and present as a single report and/or scorecard

o Communicate effectively, both verbally and in writing; to establish and maintain effective business relationships

Produce monthly HR Operations Metric Scorecard using extracted data for multiple sources, combined using heavy manipulations in excel and presented in PowerPoint

Review user requirements documents to ensure that requirements are testable Develop test plans, test cases, test scripts and test reports on multiple projects of varying size. Perform testing on various software, dashboards and reports Validate that user expectations are achieved during the testing process

WORK HISTORY SUMMARY:

Analytic Consulting Engineers, Smyrna, GA (August 2014 – Present)

Client Primary Function ToolsRandstad USA Business Analyst, Quality Analyst Excel, Google Sheets, Word, Google Docs

Dell Secureworks

Data Analysis, Data Quality, Technical Definitions

SalesForce.com, Pivotal, Great Plains, Advanced Excel

VOYA Financial

Reporting, Training and Business Intelligence

Workday, Success Factors, BrassRing, Salesforce.com, Excel, Excel Macros, PowerPoint, Word

Dynamic Reporting Solutions, Inc, Atlanta, GA (May 2010 – Present)

Client Primary Function ToolsADP Reporting, Data Quality, Quality

AnalystCrystal Reports, Relational Clearquest, SQL Management Studio, SQL Server, Excel, PowerPoint, Word

ADP Reporting, Conversions and Data Quality

Crystal Reports, Cognos, Access, Excel, Excel, PowerPoint, Word

Genuine Parts Reporting and Distribution Crystal Reports, Access, Excel, Excel, PowerPoint, Word

State of GA DHR

Reporting, Conversions and Data Quality

Crystal Reports, SQL Management Studio, SQL Server, Oracle, Toad

Bealls Inc. Reporting and Data Quality Crystal Reports, SQL Management Studio, SQL Server

Ecolab Reporting and Data Quality Crystal Reports, SQL Management Studio, SQL Server

Popeye’s Chicken & Biscuits, Atlanta, GA (July 2006 - May 2010)Corporate Report Writer / Business AnalystI came into this company as the first dedicated report developer. The company was data rich but had no idea of how to leverage what they had to make decisions for the company. I developed a system of analytic reports that described the data they had in easy to understand terms such as Average Ticket, Labor as % of Sales Total, Management, Shift Leader and Team broken out by each region over a trended time period. This highlighted areas needing improvement. I later added time stamps relating to sales and was able to prescribe solutions to improve the company bottom line which included lessening staff during slow periods of shifts and increasing during faster periods. These metrics were also key in lowering the amount of product that was wasted per shift. I also designed a Metric Moving Scorecard which proved to save the company and its franchises millions. The philosophy was, “You can’t move what you can’t measure.” The MMS captured data from several different sources and compared aggregated totals against the System, Region, Direct Marketing Area, and Franchise as well as on the Restaurant Level. The data translated into a story that gave trended values for metrics important to the Customer; % Delighted, Cleanliness, Friendliness, Taste of Food, Order Accuracy, and Speed of Service: important for Restaurant Manager; Certified Managers, Certified Servsafe Manager and All Pro Crew / Team Members: important for Finance; Net Sales vs Last Year, Net Sales vs DMA, Profit, Comp Sales Growth, Comp Transactions Growth, and Comp Average Check Growth: important to Operations; Openings & Closing / Actual vs PlanTools Utilized: Crystal Reports, Xcelisus, ESSBASE, SQL Server, MS Office Suite, Ultipro ReportingApplications: Lawson (Financial), PeopleSoft, Ultipro, Radiant Bluecube, SQL Management Studio

Dynamic Reporting Solutions, Inc, Atlanta, GA (March 2000 – July 2006)Sr. Business Analyst, Reporting Engineer, Quality Analyst / Trainer/ OwnerAs a consultant, I wear several hats in this role. Amongst the roles are developing various reports that related to HR, Payroll, Benefits, Finance and Supply Chain and I have trained end-users to do the same. In the role of trainer, I customize on-site training with custom manuals that is workshop intensive and centered around pre-determined areas the client needs. Also, I interview and manage onshore and offshore teams for special projects while ensuring that all work is continuous from one team to the next and quality checked before meeting every deadline. I am often called to learn products for the purpose of presentation to Executive Officers as well as peers. My role is valued because of my ability to understand and speak in simple terms for those with limited technical experience then translate and present requirements in technical terms for development.

Partial Dynamic Reporting Solutions / Analytic Consulting Engineers Client ListingADP Havertys Furniture Republic BankAlticor Inc. Hayward Industries S1 CorporationAmerican Cancer Society Huntsman Corporation Sara LeeBank of America Jewish Federation Sharp ElectronicsBanker's Bank Lawson Snap-On ToolsBorg-Warner Leroy Somer TEK SystemsCarMax McCalla Raymer Law T-Mobile WirelessCentex Construction McKesson Toshiba ElectronicsDanforth Science Center Navigant International Turner ConstructionDow Jones Oschner Foundation Clinic Voya FinancialEl Paso Energy Peninsula Medical Center Washoe Health System

Forbes Pepsi Wellmark Blue Cross and Blue Shield

Global Payments Promedica Medical CenterGottchalks Corporation RBX Industries

Tools Utilized: ReportSmith, Crystal Reports, Lawson Query Builder, SQL Server, Oracle, MS Office Suite, SQL Management Studio, Custom & ProprietaryApplications: ADP, Lawson (Financial), PeopleSoft, Ultipro, Radiant Bluecube

Bank of America, Charlotte, NC (August 2003 – November 2003)

Sr. Crystal Reports DeveloperIn this role, I was on boarded for the sole purpose of helping to determine the overall and detailed damage caused by over-zealous stock traders who continued to trade for upwards of 30 minutes after the bell rang to end trading for the day. I was tasked with extracting data that gave the exact times for each trade as well as the associated funds attached.Tools Utilized: Crystal Reports, SQL ServerApplications: Custom Bank App

Automatic Data Processing, Atlanta, GA (September 1997 – March 2000)Reporting Tools Help DeskI was one of the first 4 people hired to learn reporting after ADP’s CHQ deemed it necessary to push support out of one central location into 6 regions. We were mostly self-taught to develop reports using ReportSmith. I was quickly known as the “go to” person in reporting and trained every person who joined the helpdesk team. I created training articles and reference sheets to assist the training department in presenting material to ADP Clients. I was often sent to the ADP client site to reinforce or retrain them on the concepts they learned when in the training class on the ADP campus. This proved valuable to the clients because as a trainer who was also a developer and who worked the helpdesk, I was able to immediately address any concerns the client had with their live data. This is what led me to branch out on my own and form Dynamic Reporting Solutions, Inc.Tools Utilized: ReportSmith, Crystal Reports, SQL Server, OracleApplications: ADP

United States Airforce Reserves, Robbins & Tyndall AFB (July 1986 – July 1992)Staff Sergeant / Aircraft SystemsIn this role, I performed maintenance and performance tuning of F-15 Fighter Aircraft Systems. I also served as a mentor and NCOIC of lower / equal ranked airmen during training in preparation of deployment for Desert Storm. Excelled as a leader during Basic Military Training School as well as Technical Training School.

EDUCATION:

Valdosta State University (Current - Expected Graduation June 2018)Major: Organizational Leadership / Public Administration – Bachelor of Science Program

DeVry Institute of Technology (July 1998 – 1999)Major: Computer Information Systems

Valdosta State University (January 1987 – April 1990)Major: Sports Medicine / Business Administration

AFFILIATIONS & OTHER:

US Air Force Sergeants AssociationPrince Hall Masonic OrderKappa Alpha Psi Fraternity, Inc.Associate Consortium of Christian Educators and Schools (ACCES)Crime Victims Advocacy Council (CVAC) – Past Vice PresidentThe Marriage Whisperer Couple and Family Christian CounsellingAn outer-school Christian Experience (ACE) - Founder