Robotics Process AutomationTransforming business through automation

IDENTIFY POCKETS OF AUTOMATIONAs the market matures, companies contracting for outcomes are exploring fresh

ideas and are seeking new answers to streamline their business processes. They

are increasingly looking at their Business Service providers for not only running

the operations efficiently but also to transform them.

At Zensar, we envision operational efficiencies through our proprietary RPA

framework, using which we identify hidden pockets of automation opportunities

and deliver process improvements to our global customers across verticals like

Manufacturing, Banking, Retail and Insurance etc.

IDENTIFY POCKETS OF AUTOMATIONAs the market matures, companies contracting for outcomes

are exploring fresh ideas and are seeking new answers to

streamline their business processes. They are increasingly

looking at their Business Service providers for not only running

the operations efficiently but also to transform them.

At Zensar, we envision operational efficiencies through our

proprietary RPA framework, using which we identify hidden

pockets of automation opportunities and deliver process

improvements to our global customers across verticals like

Manufacturing, Banking, Retail and Insurance etc.

Zensar has its own proprietary Robotics

Platform along with long standing

partnerships with various leading Robotics

platform providers.

The solution is offered in 3 modes, Human

assisted Real Time Process Optimization

(RTPO) & non-human assisted Robotic

Process Automation (RPA) and Hybrid

(RTPO & RPA).

OUR APPROACHZensar has its own proprietary Robotics

Platform along with long standing

partnerships with various leading Robotics

platform providers.

The solution is offered in 3 modes, Human

assisted Real Time Process Optimization

(RTPO) & non-human assisted Robotic

Process Automation (RPA) and Hybrid

(RTPO & RPA).

In Human assisted mode the tool client is loaded on the machine on which

the human is working and it will automate the tasks/workflow as designed

based on certain triggers e.g. a human goes to an ERP application and

clicks on a button, this could be a trigger for the Client to initiate an

automated workflow on the desktop itself.

In non-human assisted mode which is Robotic automation, the work is

directly sent to a Robot who will execute the task and send it back to

the queue.

In Hybrid mode the Robot would work on a task and in between if there is

a setup in the task which requires human decision, it will send that back to

the queue from where the task shall be routed to a human and once the

human finishes the task, it will be sent back to the queue for the robot to

pick it up and complete the task.

Automation Leading to RPA

Paper based docs

Manual entry of data

standardized processes

Longer cycle time

No audit trail

Lacks process standardization

Potential loss of revenue

Manual & fragmented

10-15% reduced cycle time

15-20% labour arbitrage

Standardized processes

10%ERP licences eliminated

Platform BPM

ZERO errors

3-fold productivity

40-45% reduced cycle time

50-55% reduced TCO

RPA

Event Based Triggers/Automated Response

Report Scheduling

Exception Management

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Mailroom TransformationOCR, DMS

Process Modelling Capability

Workflow Discipline

In Human assisted mode the tool client is loaded on the machine on which

the human is working and it will automate the tasks/workflow as designed

based on certain triggers e.g. a human goes to an ERP application and

clicks on a button, this could be a trigger for the Client to initiate an

automated workflow on the desktop itself.

In non-human assisted mode which is Robotic automation, the work is

directly sent to a Robot who will execute the task and send it back to

the queue.

In Hybrid mode the Robot would work on a task and in between if there is

a setup in the task which requires human decision, it will send that back to

the queue from where the task shall be routed to a human and once the

human finishes the task, it will be sent back to the queue for the robot to

pick it up and complete the task.

A

Paper based docs

Manual entry of data

standardized processes

Longer cycle time

No audit trail

Lacks process standardization

Potential loss of revenue

Manual & fragmented

10-15% reduced cycle time

15-20% labour arbitrage

Standardized processes

10%ERP licences eliminated

Platform BPM

ZERO errors

3-fold productivity

40-45% reduced cycle time

50-55% reduced TCO

RPA

Event Based Triggers/Automated Response

Report Scheduling

Exception Management

Ch

ara

cteri

stic

sA

uto

mati

on

Life

cycl

e

Mailroom TransformationOCR, DMS

Process Modelling Capability

Workflow Discipline

10 times more efficient processing

40-45% reduction in TCO

Up to 80% automated processes

Reduction of up to 90% in cycle time

Reduction of up to 90% in annuity license

Business benefits10 times more efficient processing

40-45% reduction in TCO

Up to 80% automated processes

Reduction of up to 90% in cycle time

Reduction of up to 90% in annuity license

Business benefits

Solution Highlights

A process that is fairly automated (70%-100%)

Information is first captured through OCR (automation) and then through captcha (manual)

Can perform multiple roles at a single time

Combination of automated (60%-70%)and manual effort (30%-40%)

Can access multiple application platforms to obtain information

Retrieves information from scanneddocuments

DigiSmart & Robotics

+

Solution Highlights

A process that is fairly automated (70%-100%)

Information is first captured through OCR (automation) and then through captcha (manual)

Can perform multiple roles at a single time

Combination of automated (60%-70%)and manual effort (30%-40%)

Can access multiple application platforms to obtain information

Retrieves information from scanneddocuments

DigiSmart & Robotics

+

Zensar TechnologiesZensar is a leading digital solutions and technology services company that

specializes in partnering with global organisations across industries on their

Digital Transformation journey. A technology partner of choice, backed by

strong track-record of innovation; credible investment in Digital solutions;

assertion of commitment to client's success, Zensar's comprehensive range

of digital and technology services and solutions enable its customers to

achieve new thresholds of business performance. Zensar, with its

experience in delivering excellence and superior client satisfaction through

myriad technology solutions, is uniquely positioned to help them

surpass challenges around running their existing business most

efficiently, helping in their legacy transformation, and

planning for business expansion and growth through

innovative and digital ways.

Corporate Headquarters: Pune, India

Global Offices: USA | UK | Europe | Africa |

Middle East | India | China | Singapore | Australia

For more information please contact:

marcom@zensar.com | www.zensar.com