Robotic Process Automation - rajibsqldba.files.wordpress.com · Source: Kinetic Consulting...

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Robotic Process Automation Designed to drive desired Business Outcome. Enhanced RPA. Dramatic solution AI Impact

Transcript of Robotic Process Automation - rajibsqldba.files.wordpress.com · Source: Kinetic Consulting...

Page 1: Robotic Process Automation - rajibsqldba.files.wordpress.com · Source: Kinetic Consulting Services, 2016 Smart RPA to streamlines your Business using RPA and AI Document Ingestion.

Robotic Process Automation Designed to drive desired Business Outcome. Enhanced RPA. Dramatic solution AI Impact

Page 2: Robotic Process Automation - rajibsqldba.files.wordpress.com · Source: Kinetic Consulting Services, 2016 Smart RPA to streamlines your Business using RPA and AI Document Ingestion.

Source: Kinetic Consulting Services, 2016

Smart RPA to streamlines your Business using RPA and AI Document Ingestion. Our framework is designed to provide 30% faster development, 50% re-usable codes and 70% faster return of

investment, as against conventional automation methodologies and old school techniques. Backed by extensive experience and expertise in all major RPA products, we have designed,

contributed and delivered to change the game of numerous modules in the marketspace.

Robotic Process Automation

Guaranteed Advantage for your Business Growth

Reduced Cycle Run & Improved Throughput

Quicker & Efficient compared to Human labor

Augmented Return on

Investment (ROI)

Facilitates Cost Reduction

Sure shot Accuracy

Better Employee Morale & Value Addition

Flexibility, Scalability & Adoptability

3X Customer Satisfaction

20%+ on Efficiency

Enhanced Agility

Bots emulate human actions and behavior making our RPA

practices non-disruptive and

Increases productivity through shorter cycle time to service

customers making product offerings

Digitally enabled processes orchestrated to operate

autonomously 24/7

5X faster automation using low code methodology.

100% Accurate automation using best of BPM and RPA

Frees up employees time to focus on productive work rather than mundane and repetitive tasks

Bots provide 3X faster turnaround for customer requests improving customer satisfaction

Smart RPA encourages changes. Changes are easily made as and when required based on changing

Expect 20% efficiency in your Business Processes through integration of all your disjointed

Once developed, scale your RPA bots on other Business function

cost savings can be achieved when a software robot replaces a human to perform a business process.

90%

of work activities could be automated using technology.

45%

Source: McKinsey Quarterly, November 2015

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Our word to our Client on Expectations • Meet digital customer

expectations • Drive efficiency in legacy

operations • Support new digital business

models • Respond rapidly to changing

requirements • Improve service quality • Better Delivery time & output

to market • Optimize workforce

RPA Enablement & Transformation

Consulting Services

• Enterprise Automation Strategy & Roadmap

• Automation Potential Assessment/Benefit Analysis

• Automation Design & Pilots

• Technology Selections/RFPs

• Transformation Planning • Organizational Change

Management & Workforce Re-Alignment

RPA as Service / Managed Services

• Customer Experience • Business Processes • Application Lifecycle /

Testing / DevOps • Cloud and On-premises

Infrastructure Automation • Platform Hosting &

Operation • Optimization &

Continuous Improvement • Flexible Commercial

Models / Outcome-based • Technology

Independence

RPA Technologies & Platforms

• RPA, Autonomic & Cognitive Automation

• Platform Configuration / Integration / Optimization

• Centers of Excellence for Leading Automation Technologies

• SmartRPA IP for autonomics, intelligent self-learning, etc.

A holistic, technology-neutral approach to automation that provides overall benefits, going beyond point problems and solutions to maximize

profit for our clients. We promise an end to end digital transformation approach through our Smart RPA Enablement & Transformation

Consulting Services.

Our Services

Cognitive RPA through AI support THE EXPECTED GLOBAL MARKET SIZE BY 2023

7.5 BILLION

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From robotic process automation to building chatbots, we offer a wide range of business process automation solutions and services, powered by technology that understand the processes involved. In this regard we have developed multiple solutions and gained expertise in RPA and Cognitive platforms

RoboNext™ Our own automation framework that provides a practical

process understanding approach to continuous automation across your business processes.

RPA Platform RPA Platform RPA Platform

RPA Platform Gives Bots Learning Capability

Brings cognitive capabilities to bots

Automation Engine to design workflows

Brings Machine reading capability

Web Bot OCR Bot Log Bot Provisioning

App Bot

Database Bot SMS Bot Disk Bot ITSM Bot OS Bot

Dashboard Bot

Design

Orchestra

Designer Play Arena

Self-Serve Healthcare Auto-Heal Sanity Bot Telco

300+

Bots working Together as a

Team

Marching over 15 years of delivery excellence in automation, we have created a gigantic bot farm, which is enterprise-grade, elastic, and resilient. A truly massive platform for bots on demand! The farm with its mailbot, chatbot, speechbot, textbot ensures that you are always connected to your IT. Nearly 300+ bots, work together to provide you end to end automation of your IT stack/Business Processes, be it continuous delivery, self-healing application or working with your customers.

Our Expertise

BOT Development & Delivery

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How we work Together We collaborate with you to understand your need,ergo, create an automation solution that works for your organization and regulatory environment. We also support an environment for bringing insight and practical experience to promote meaningful dialogue between the business, operations and IT. Lastly, we assist in making crucial connections across industries, technologies and partners to link your business consultants to IT professionals & technology. This ensures delivery of greater value to customers, citizens, suppliers and employees.

25%

37.

80

60

23. Developme

nt Time

Development Cost

Development Effort

Human Error

Time to ROI Reduction

RPA Benefits over conventional automation

Our purpose is to create an automation design solution that works for your organization and business regulatory environment. We catalyse meaningful

dialogue between the business, operations and IT. This assists in making critical assessments and connections across various platforms, multi

dimensions and verticals or ventures at a quicker pace, backed by solid AI and RPA strategies, tried and tested methods of problem tackling and solution

seeking breakthroughs. The implementation processes thus provides the client with assured deliverables on Time, Labor and Management optimization

policies directly proportional to the ROI gains.

01

02

We assist clients with developing strategies,

roadmaps and business cases through workshops and

other facilitated activities

Strategy

03

04

05

06

We also help assess the “automatability” and potential

benefits of candidate business processes and

functions

Assessment

We conduct pilots and proofs of value to advance

the state of the art.

Design

We apply practical, best-fit automation technologies—from

robotic, to autonomic, cognitive and emerging

Implementation

Our change management approach recognizes that

people will adopt what they can easily use and brings them

value.

Change management

We use a continuous improvement model to

tune and optimize solutions.

Optimization

Approach

Structured Development with rapid ROI

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Supply Chain Management Category management, Contract management, Strategic sourcing, Supplier relationship management, Supplier risk management, Procurement data management, Travel and expense management, Requisition to pay, Scorecards and dashboards, Spend analytics and reporting

Human Resources On boarding, User credential creation and system access,

Time report validation, Employee benefit invoice reconciliation, Payroll batch import and validation, Employee

master data, Travel and expense management, Position management, Learning and development administration

Tax and Invoicing Extracting information from systems,

Formatting and paperwork creation on soft platform, Data validation and roll forwards, inputting data into tax systems and forms,

Generating and managing reports, Reconciliations, Disclosures and attachments,

Mailing and printing, e-filing, Saving documentation and tax returns

Finance and Accounting Accounts receivable processing, Accounts

payable processing, Operational finance and accounting, Standard journal entries,

Account reconciliations, Bank reconciliations, Intercompany reconciliation, Financial review prep, Regulatory reporting,

Financial planning and analysis

Information Technology Software installation, Application testing, Ongoing server application monitoring, File management, Identity access management, Security monitoring, Event management, Help desk management, Automated reporting, IT policy and training

NOTE: The business functions represented are examples only. Capabilities are usually extended across any business functions

Business Functions

Your RPA journey can be interesting and game changing…allow us to share some ideas with you

5X Faster to Production

3X Cheaper compared to

automations

4X Quicker Return of

Investment

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FINANCIAL SERVICES

Deposit Processing, Mortgage Processing, Loan Processing, Underwriter Support, Investment Processing, Check Processing, Customer Support, Billing, Accounts Receivable, Accounts Payable, HR Administration, Banking processes, Record and report management of clients and staff across cities and countries

RETAIL / CONSUMER SERVICES

Inventory management, Automated warehouse loading and unloading, Distribution, Checklist of stock and supply Automated Self Check Out, Online inventory and product information synchronization, Web and email orders processing, dispatch and logistics of delivery, return, exchange and customer satisfaction

HEALTHCARE

Disparate system Integration between Patients and Doctors, Seamless Integration with IOT Devices, Algorithm-based decision making for Doctors, OCR to detect and rectify diseases, waiting room and ward chat bots, Question-answering technologies are supporting clinician’s decisions. Assistance to patients family and care giver, reduced time in repetitive entry at various points of healthcare institutions

MANUFACTURING Assembly process Automation, Integration of ERP and transport management systems, Bill generation Automation, Supply chain management, logistics, customer record and report management, Production quality, quantity and glitch management

GOVERNMENT

Automated verification, population forms and assignment of contracts/ sub-contracts to listed verified vendors, Integration of legacy systems with new systems, Automating incident identification and resolution, Crime and Injury Prevention, Statistical data of the country broken down until micro unit of each individual

2X Faster Adoption

5X More Flexible

Industries

Where, what and how to use RPA

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Website scraping

Customer Order

Processing

Incoming Customer email

query processing

Transferring data from one

system to another

Call centre operations

Payroll processing

Forms processing

Client profile updates

Generating renewal

premiums

Claims processing

Underwriting processes

Policy administration and servicing

Requests for overdraft

protection

Exception processing

Statement reconciliation

Credit card applications

Dispute resolution

Patient registration

Provider credential

verification

Member eligibility and

billing

Tax File management

Administration documentation On boarding System access

and setup Compliance

reporting

Change of address

processing

Fraudulent account closing

Customer complaints processing

Data cleansing Processing of

customer orders

Order updates Shipping notifications

RPA Used Cases

Some more to get you thinking and going

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High volume of transactions - Task considered for RPA is performed repitatively frequently or includes high volume of sub-tasks Need to access multiple systems - Task involves accessing multiple systems. Example: copying data from a spreadsheet to a customer registry Low cognitive requirements - Task does not require creativity, subjective judgment or complex interpretation skills Easy decomposition into unambiguous rules - Task is easy to break down into simple, straightforward, rule-based steps, with no space for ambiguity or misinterpretation. Example: Allocate all incoming invoices from Company X with value €3000 or more to category Y Susceptible to human error - Tasks prone to human specific error, not possible or expected of computers. Example: matching numbers across multiple columns. Limited need for exception handling - Task is highly standardized. Little or no exceptions occur while completing a task Clear understanding of the current manual costs - Company understands current cost structure of a task and is able to estimate difference in cost and calculate return on investment (ROI) of RPA.

Criteria for Proof of Concept

Day 1 Day 3 Day 5

Day 2 Day 4 Day 10

POC Understanding, Selection and

Kick Off

Determine Process Requirement

Complexity and Business Value

Interview Stakeholders and evaluate process

to optimize output route

Install RPA platform and integrations for trial runto determine

benefits

Develop Automation Solution as per

requirement of process

Demonstration and Hand over for clients

trial run utilization Solution Development

Our POC is the best possible way to start your digital transformation journey as our team of Business Analysts

and Solution Architects will work with you to build quick mockups and guide or hand hold you to navigate

through the various simplified yet augmented features designed keeping in mind maximum output with optimal cycle run time, labour involvement and quick ROI. This

shall work towards concretising the idea you have in mind in the form of functionalities. It will provide form, shape and backbone to your concepts. Finally, as part of our

proof of concept development services we also help you in crystalizing your product or application concept.

Proof of Concept

To get started, a two-week trial run of concept, navigation and features

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Increasing Maturity

Increasing Intelligence

Decreasing Human Involvement

March of the bots

Growth Pattern & Possibilities in a years’ time

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Return on Investment

Tangible significant benefits from RPA engagement & investments

About 20% of Business enterprisess that have deployed RPA, have implemented Al in conjunction with their RPA deployments and the number is rising. The benefits of the same are large and hence it is considered as the future of

the world, whatever may be the field, process or body of the venture.

Page 12: Robotic Process Automation - rajibsqldba.files.wordpress.com · Source: Kinetic Consulting Services, 2016 Smart RPA to streamlines your Business using RPA and AI Document Ingestion.

شكرا جزیال

From now and going ahead you are an agile and flexible

company

All things must begin with a superior user experience

The customer is king. He always decides

The Digital Enterprise

Always play on the offense instead of on the defense

Don’t be afraid to boost your own business growth with RPA

[email protected]