Robert McGuire 417 S Citron St, Anaheim, CA 92805 (562) 237-2810 Robbie.r.mcguire@biola.edu

Objective My ideal job is a place where I can make a positive difference. It doesn’t matter if that difference is long-term, affecting someone’s life, or short-term, affecting someone’s day. I want to work for someone that appreciates me for who I am and the job that I do, and there is recognition for that.

Experience National Accounts Administrator Consolidated Fire Protection, Irvine, CA May 2015 – Current

● Handled invoices, work orders, and inspection forms. ● Provided final review for documentation before receiving payment from customer. ● Uploaded documents into a hub for payment. ● Provided exceptional detail oriented service.

Attractions Host Disneyland Resort, Anaheim, CA January 2011 – September 2012 | October 2013 – July 2015

● Communicated with park guests and provided excellent customer service. ● Spoke in front of large groups and delivered narrations, while maintaining audience control. ● Loaded and unloaded attractions, and operated sophisticated ride systems. ● Lead and worked alongside cast members as a Trainer and Lead of operations. ● Hand selected for the Opening Teams of the Red Car Trolley attraction and Olaf’s Snow Fest

Customer Support Representative JewelScent, Brea, CA November 2014 – April 2015

● Answered numerous phone calls, voicemails, and emails with inquiries, complaints, and tech issues in a timely manner. ● Kept a professional, yet personable, demeanor while assisting customers and consultants. ● Worked alongside other representatives and supervisors to uphold company policies. ● Input data, modified account information, stayed organized, and kept detailed notation of conversations. ● Troubleshot issues, using great attention to detail and problem solving techniques.

Supervisor of Volunteers Whittier Area Community Church (WACC), Whittier, CA August 2011 – February 2014

● Managed communication between kids, parents, coaches, and officials with professionalism. ● Recruited and trained scorekeepers. ● Managed staff, schedules, and shifts. ● Organized and carried out volunteer appreciation banquets and outings throughout the year.

Children’s Sports Leader Whittier Area Community Church, Whittier, CA August 2003 –November 2013

● Managed communication between kids, parents, coaches, and officials with professionalism. ● Ensured fairness and promoted character development and sportsmanship. ● Maintained efficient and accurate, minute-by-minute record of the events during games. ● Maintained a clean and orderly work area.

Education Bachelor of Arts – Christian Ministries Biola University, La Mirada, CA May 2014

Skills Proficient in Microsoft Office suite, data entry, customer service, guest relations, organization, administration, photography and graphic design work. Strengths Finder: Empathy, Belief, Strategic, Relator, Developer

References Hollywood Attractions Manager – AJ Miller - (714) 781-4000 Head of Sports department - Kelly Warner - (562) 945-4500 x142 Sean Bracey – Long time friend, co-coach – (562) 237-8895 Christian Ministry Chair - Freddy Cardoza - (562) 944-0351 x5527