Robert McCormick, First Vice-President, Mellon Financial Corp.
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Transcript of Robert McCormick, First Vice-President, Mellon Financial Corp.
The Money Money Management Institute
Technology Spotlight: Outsourcing for Separately Managed Account Operations
Presented by: Robert McCormick March 1, 2006
2004 Mellon Global Securities Services 2
Agenda
– Technology Platform
– Managed Account Technology Solution
– Service Offering
– Implementation
– Contact Information
2004 Mellon Global Securities Services 3
Technology Platform
2004 Mellon Global Securities Services 4
Technology Platform (Investment Manager)
Sponsors
Mellon Backoffice Environment
New accounts(fax, e-mail)
AccountAdministration
Inventory&
Record-keeping
PerformanceMeasurement
Statements(Flexpack) &
Billing(Billvue)
Daily Cash & Position Reconciliation
Mellon Workflow (Workflow/Imaging & Data Retention)
Transactions/Account Detail
Sponsor 2
Sponsor 1
Trading Reporting
Thin Client Workflow(web based)
CheckFree APL
XYZ Company Management
CheckFree APL
Trades
2004 Mellon Global Securities Services 5
Technology Platform (Sponsor/TAMP)
Mellon Backoffice Environment
New accounts(Mellon Workflow)
AccountAdministration
Inventory&
Record-keeping
PerformanceMeasurement
Statements(Flexpack) &
Billing(Billvue)
Daily Cash & Position Reconciliation
Workflow/Imaging & Data Retention System
Transactions/Account Detail
Custodian 2
Custodian 1
Trading Reporting
Thin Client Workflow(web based)
Portfolio Management System
Manager 2
CheckFree APL
TradesTrading Reporting
Thin Client Workflow(web based)
Portfolio Management System
Manager 1
Sponsor/TAMP
2004 Mellon Global Securities Services 6
Managed Account Technology Solution
2004 Mellon Global Securities Services 7
Managed Account Technology Solution
Features• Displays all business events that require attention• View detail on any specific business event• Access to open items displaying all work in progress
associated with the investment manager• Submit comments back to Mellon regarding business
events
2004 Mellon Global Securities Services 8
Managed Account Technology Solution
Features• Displays all indexing data associated with
the business event stored in Workflow• All comments on business events are
tracked and displayed• View Paperwork hyperlink is available for
user to view related documentation• An entry box is available to reply to the alert
notification
2004 Mellon Global Securities Services 9
Service Offering
2004 Mellon Global Securities Services 10
Service Offering• Support Multiple Client Types
– Investment Managers– Sponsors– Turnkey Asset Management Provider
• Support Multiple Account Types– Equity, Fixed Income, ADR, Balanced, MSP, Long / Short
• Partnership With Leading Application Provider– CheckFree Investment Services
• Largest and Most Experienced Managed Accounts Outsourcing Provider– 100% Growth in Accounts Supported in the Past Two Years – 65,000 accounts– On average, open 130+ Accounts Per Day– $5 Billion Growth in AUM in 2005 – over $32 Billion in assets– Investment Manager Support for 37 Sponsor Platforms– Sponsor/TAMP Support communicating with 57 different Investment Managers
• Dedicated Support Structure for Managed Accounts– Sales, Product Management, Relationship Management, Client Service, Operations
• Controlled and Scalable Operating Environment
2004 Mellon Global Securities Services 11
Service Offering
Services Services ProvidedProvided
Benefits to Benefits to ClientsClients
AccountOpening
Verify receipt of new account paperwork and resolve discrepancies
Establish account numbers and data
Post seed assets and cash if necessary
Set account investment restrictions as instructed
Provide portfolio suitability support (optional)
Perform quality control checks to ensure correctness
Establish account tradability and notify manager
Streamline account set-up process through Mellon
Reduce amount of paperwork and faxing via Workflow solution
Ensure accuracy of account opening
New accounts available for trading next day
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 12
Service Offering
Services Services ProvidedProvided
Benefits to Benefits to ClientsClients
TransactionSupport
Process contributions/withdrawals
Set-up pending cash movements for one-time or periodic client
requirements
Perform asset transfers
Obtain confirmation/notification on all cash and asset transfers
based on established tolerances
Verify receipt of daily trade files
Access to investable cash
Daily update of accounts requiring rebalancing
Ensure cash/share movements are authorized
Administrative support for all transaction activity
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 13
Service Offering
Services Services ProvidedProvided
Benefits to Benefits to ClientsClients
DailyReconciliation
Review daily reconciliation reports (cash, positions, accounts) and
resolve discrepancies
Notify managers of accounts with exceptions
Post corrections
Perform trade discrepancy analysis to identify pending price
differences and resolve
Identify and notify managers of accounts with cash shortage
Ensure consistent, accurate records between manager and
sponsor
Confirm tradeable balances
Unresolved accounts are removed from trading environment
Timely reporting through Daily Notification Report
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 14
Service Offering
Services Services ProvidedProvided(optional)(optional)
Benefits to Benefits to ClientsClients
PerformanceSupport
Code accounts for AIMR composites
Report sponsor level performance returns
Review restricted accounts
Administer month-end closing process
Identify performance outliers to benchmarks
Review outliers and perform adjusting entries to correct performance
Support AIMR Compliance
Timely, accurate performance reporting
Process to review/resolve performance outliers
Comprehensive performance measurement tools and reporting for
managers
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 15
Service Offering
Services Services ProvidedProvided
Benefits to Benefits to ClientsClients
AccountAdministration
Process account number changes and establish new accounts
Update client profile data
Modify investment restrictions, investment strategy for account
Restrict accounts from trading based on client instruction
Process account terminations
Perform file and records management
Mellon assumes accountability for account maintenance
Mellon facilitates communication with brokers/sponsors to ensure
data integrity
Electronic access to data and historical records via workflow
Controlled process for account terminations
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 16
Service Offering
Services Services ProvidedProvided(optional)(optional)
Benefits to Benefits to ClientsClients
OtherServices
Tax loss tracking support
Fulfillment (welcome letters/Form ADV mailings)
Customized reporting
Support other managed account applications for clients
Billing support
Dual Contract account support ( manual reconciliations,
compliance support, statement generation/mailing)
Support for tax-sensitive trading requirements
Tailored solutions
Flexible, value-added services available
Established model for supporting dual contract accounts
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 17
Implementation
2004 Mellon Global Securities Services 18
Implementation
Services Services ProvidedProvided
Benefits to Benefits to ClientsClients
Implementation
Dedicated Implementation/Project Management Team
Established Implementation Procedures
Customized Conversion Implementation Plan
Requirements and workflow analysis
Detailed Testing Process
Facilitate Electronic Transfer of Assets
Training
Controlled Process
Accountability
Proven implementation methodology
Relationship Focused Team
Experience implementing start-up clients and large asset transfers
Account OpeningServices
DailyReconciliation
PerformanceSupport
OtherServices
AccountAdministration
Implementation Transaction
Support
2004 Mellon Global Securities Services 19
Implementation
Requirements Analysis
Mellon Proposal/Fees
0-2 Weeks
Negotiate Contract/Service Level Agreement
Project Plan
2-8 Weeks
Implementation/Conversion
Training (e.g.: Workflow)
8-16 Weeks
Production Environment
Anticipated TimeframeTasks
2004 Mellon Global Securities Services 20
Contact Information
Robert McCormick First Vice President
Mellon Investment Manager Solutions 200 Park Avenue Room 105-5400
New York, NY 10166 (212) 922-8227 Office (212) 922-4505 Fax