Rober stephenson

Wikis at NASA PanelPM Challenge 2012

Jon Verville & Jeff Bolognese/GSFCMark Rober/JPL

Haley Stephenson/HQ

For more information, visit: http://go.usa.gov/8mC

ASK Magazine

Winter 2011 Article– Overview of wikis for ProjectMangers

– 2 Case Studies, Links to growingCase Study Library (8 currently)

– Link: http://go.usa.gov/8mC– Mailing list:nasa‐[email protected]

2Wikis at NASA - PMC2012

Jon Verville/GSFCAETD Wiki


AETD Wiki ‐ Overview

The AETD Wiki is a technical information and knowledge web repository established as a pilot in early 2010 and official launched June 2011. It is a site which is accessible by anyone at NASA Goddard. It is built and owned by the employees of the Goddard engineering directorate (AETD), but managed centrally for quality and consistency. The goal is to provide a central location for any AETD employee to effectively share internal information. In this way, the barrier is lowered for collaborating and contributing to this ever‐evolving knowledge base. If information living in expert's email inboxes, binders, loose papers, and brains is even partially transferred to this Wiki, it will free the knowledge and enhance collaboration.

Started pilot in March 2010• Chose 5 branches for pilot (one per division)• Process

– Met with leadership of each branch to identifymaterial best leveraged by wiki

– Trained a group of key contributors– Seeded initial material– Encouraged/promoted use to

entire branch• Pilot completed end of November 2010

Results• Over 1,000 (content) pages in Wiki

– Developed 200 help pages– Materials/541 created nearly 400 pages0

100

200

300

400

500

9/19 9/29 10/9 10/19 10/29 11/8 11/18 11/28 12/8 12/18

Wiki Page Hits By Day


Code 541 Materials Selection Guide

• Transferred 300 page handbook developed in 1990 into Wiki• Centralized location for guidance on material, moved other repositories• Over 1800 edits and 350 pages on materials

Integrate – attach “lessons learned” to relevant material page


Comments and Integration

6

Interact - user comment and adding attachment

Integrate – link to external site

Architecture – prompting for typical content

Discoverable –easy navigation to similar material Wikis at NASA - PMC2012

Code 584 ‐Mission Director’s Handbook


Wikis at NASA - PMC2012 8

Wikis at NASA - PMC2012 9

Motivation for Wiki

Antenna Page

• Information and data in many different places, with many different people

• Delivering antennas for LCROSS, assembled spec, heritage, material in one place

• New long term platform enables rich sharing of knowledge and history

Mark Rober/JPLJPL Wired


JPL Wired Wiki ‐ Overview

JPL Wired is a Wikipedia‐style, online resource customized for and written by JPL employees. It is completely open and ready to be used by anyone on lab (except for Foreign Nationals due to not wanting to deal with ITAR restrictions). JPL Wired is a place to document concise explanations for common JPL engineering, scientific and general subjects of interest from a JPL point of view. Articles also may include links to standards, useful websites, book references and good JPL points of contact if further clarification is needed. The "big picture" goal is to capture all the great information thatpeople have stored on their hard drives, in their file cabinets or in their heads and put it “in the cloud” so everyone can have access to it. It doesn’t replace official document repositories, rather it provides some context and links to those repositories. Think “Grand Central Station” as opposed to “Mecca”

Results since inception • Over 762 stand alone articles

• Over 200 unique contributors

• 170,000 article views• 43,000 site visits• Average time of 4 minutes per visit


What it IS:•A place to document concise explanations for common JPL engineering, scientific and general subjects of interest from a JPL point of view. Articles also may include links to standards, useful websites, book references and good JPL points of contact if further clarification is needed (eg: Drop tests)•For those behind the JPL firewall, it is an openly accessible site to give access to all the great information that currently exists isolated in file cabinets and on hard drives across the lab.•An excellent way to transfer lessons learned and to pass on subject matter knowledge. It's allows the JPL engineer to more efficiently leverage off the research and experience of his/her peers•"The first place you go" when needing to find out more about a subject as a JPL engineer. It's a jumping ground, guiding you in the right direction for your specific application. Think "Grand Central Station"•(take a deep breath) Open for editing by almost all. A Web 2.0 mentality for encouraging collaboration

• What it is NOT intended to be:• A place to document official standards or procedures. Wired does

provide context for the content you might find there and then links to the official documentation. "Grand Central Station" as opposed to "Mecca".

• A substitute for experience. It's a map drawn by other experienced JPL engineers but you still have to move your own feet to gain the wisdom only experience can provide


NASA Goddard Space Flight Center • Enabling the “Reality of Tomorrow” 14December 2010

HOT Wired is a regular email publication and highlights all the new articles on Wired

Jeff Bolognese/GSFCMechanical Systems Wiki / AETD Wiki


Mechanical Systems Analysis & Simulation BranchWiki Overview

The Mechanical Systems Analysis and Simulation Branch (GSFC Code 542)Wiki pages reside in the AETD. The pages build on a knowledge capture effort within the branch started back in 1994 – The Finite Element Continuous Improvement (FEMCI) group. As part of that effort a series of web pages were produced with information on structural analysis and modeling techniques. Those “static” web pages have been transferred to the Wiki and new content added. The Wiki format allows all members of the branch to more easily and rapidly add content and continue to grow the branch storehouse of knowledge. The Wiki has made it easier to add more dynamic and interactive content such as surveys, videos, and other multi‐media content.

Branch Wiki pages established in October 2010• Transfer of FEMCI web pages to Wiki

– Additional pages added to expand that base content– Beginning to record presentations and post that multimedia content in addition to

“static” presentation content• Used extensively for branch retreat and “continuous improvement” activities

– Capture of notes for retreat– Notes and information on future planning activities

• Results• 184 pages in Code 542 Wiki• ~25 % of the branch has contributed content

• Not including heritage FEMCI pages



Mechanical Systems Analysis and Simulation Branch Wiki “home”


Sample FEMCI Presentation Archive

Presentations are recorded and made available on Wiki

Documentation linked to Wiki pages


FEMCI “Knowledge” Article

Knowledge content has extensive use of formulas using LaTeX


Interactive Content – FEMCI Survey

Interactive content such as surveys used to encourage active use

Haley Stephenson/HQOCE APPEL


Overview

Individual Competence Team Performance Organizational Knowledge

???

Courses Forums Training Workshops


The Challenge

You’ve been selected to be a Principal Investigator at NASA.

How do you learn to do your job?


An Experiment


For Example


Beyond PI Forum

Course Materials & Instructor Support Workforce Collaboration Tool

Knowledge Taxonomy


Rober stephenson

Technology

Transcript of Rober stephenson