Robe CCOWS - District Council of Robe, South Australia 2016... · slide-shows and family visits are...
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Transcript of Robe CCOWS - District Council of Robe, South Australia 2016... · slide-shows and family visits are...
1
CONTENTS
MOBILES
Introducing Robe Child Care on Wheels Service……………………………..2
Overview of the Service .................................................................................................................3
The CCOWS Purpose .................................................................................................................... 4-5
2015-16
Director’s Message ..............................................................................................................................9
The CCOWS Year in Review
- Staff .......................................................................................................................................... 10
- Children ................................................................................................................................. 10
- Venues ................................................................................................................................... 11
- Daily Operation ................................................................................................................ 11
- Vehicles .................................................................................................................................. 12
- Shed .......................................................................................................................................... 12
- Equipment ............................................................................................................................ 12
- Work, Health And Safety ............................................................................................ 12
- Training .................................................................................................................................... 13
- Shared Events ..................................................................................................................... 14
- Director’s Journal............................................................................................................. 15
CCOWS Acknowledgements ............................................................................................ 16
- Committee Members ................................................................................................... 16
- Staff ............................................................................................................................................ 16
- Community .......................................................................................................................... 16
- Departments and Agencies ................................................................................... 16
2 The CCOWS Year in Review
ROBE CHILD CARE ON WHEELS SERVICE
Known as ROBE CCOWS
The Service
This year CCOWS celebrates fourteen years of operation.
The service is funded from the Child Care Services Support Program, by the Australian
Government Department of Education and Training.
The incorporated body of the Robe District Council acts as Approved Provider for the
service.
The service is accountable to the eecsrsb (SA National Regulatory Authority) for
compliance with regulations.
Mobile Services
Robe CCOWS was the first MOBILE Child Care service to be established in South
Australia. Lateral thinking and creative problem-solving skills have been required to
guide planning through research, trial, to implementation and operation.
The definition of MOBILE services from CONTACT INC. (1993) is:
Mobiles provide an itinerant service for children and families living in isolated
communities or disadvantaged localities, or where a stand-alone service is not viable.
A vehicle is used to transport staff, equipment and appropriate materials to these
localities as an integral part of the educational programs being offered.
When this definition is applied to the CCOWS service:
Isolation refers to those who lack contact with other people, services or resources.
In our service we offer the provision of child care as well as educational programs.
Our PHILOSOPHY
To create an early childhood service that values children’s learning, respects
children’s rights, and understands the critical nature of connection between families
and early year’s educators in delivering the best experience for children.
Statement of Purpose
Robe CCOWS aims to provide accessible, affordable, quality care and education to
children between 6 months and 5 years in a long day care setting, to facilitate a
positive difference for the wellbeing of children and families in Robe and the
surrounding districts.
The Management and staff of CCOWS acknowledge the Bunganditj people as the
traditional owners and custodians of the land on which we operate our services. We
remember their ancestors with respect and continue to work towards reconciliation
and justice for aboriginal people.
The CCOWS Year in Review 3
OVERVIEW OF THE SERVICE
The CCOWS office is located at the Robe Council. The CCOWS service presently operates at four different venues over a five day week.
The Robe RSL Kindergarten on Monday, Tuesday and Friday from 8.30am until 5.15pm.
This venue is presently capped at places for 20 children, but may accommodate more.
The Robe RSL Hall on Wednesday and Thursday from 8.30am until 5.15pm.
This venue is presently capped at places for 20 children, but may accommodate more.
At Beachport Primary School in the CPC room on Wednesdays from 8.45am until 5.00pm.
This venue is licensed for 15 children.
And the Kangaroo Inn Area School CPC Centre on Thursdays from 8.45am until 5.00pm.
This venue is licensed for 12 children.
There are 127 possible places available each week, with a current waiting list for 137 places.
DISTANCE is an outstanding difference between offering long day care with a Mobile service,
compared to that of a traditional Centre.
Distance presents challenges to the service in both communication and the nature of a day’s work.
COMMUNICATION The Manager is at a different location from the service operation sites.
The staff members live far from each other, the venues and the office.
The families travel long distances to reach the service.
The challenge for staff to find an opportunity to meet together and exchange information and
ideas is always apparent in Child Care, where attention to children is the first priority. But in a
working week where staff do not all work on the same day, nor at the same site, and the
Manager is in a different location …. it takes persistence and ingenuity to maintain a bonded,
enthusiastic and committed staff team.
Informing and interacting with families is a challenge when children do not attend consecutive
days in care, and parents work in remote locations e.g. at sea, in vineyards, on farms. Having
blank spots in mobile phone reception adds to the communication challenges.
We constantly aim for improvement in communication between staff members, families and
staff, staff and Manager. Newsletters, communication books, message pouches, e-mail links,
slide-shows and family visits are some of the methods with which we communicate.
Distance affects timely communications between stakeholders, government departments,
training organisations, and the service. This can leave a short lead in time for administration.
NATURE OF A DAY’S WORK The staff drive long distances to;
meet at the CCOWS shed
load activities into a vehicle / or trolley (if needing to use the trailer).
hitch the trailer to a vehicle( when required)
drive to a site
unload and set up premises for the day (temporary fences, changing tables, portable cots,
activities and administration needs)
then care for the children
pack up
leave the premises as they were found
put equipment/trolleys back into the vehicle/or trailer/or small shed
return to the “home” shed (sometimes 55kms, through kangaroo country)
park the vehicle and unload the activities……that makes a LONG day.
after that many staff have a long drive home.
Adequate breaks are taken so that fatigue does not become a risk factor.
4 The CCOWS Year in Review
The CCOWS Purpose
CCOWS aims to provide accessible, affordable, quality care and education for children
between six months and five years in a long day care setting, to facilitate a positive difference
for the wellbeing of children and families in Robe and the surrounding districts.
ACCESSIBLE CARE
.
AFFORDABLE CARE
As the Service is funded by the Commonwealth Government, CCOWS is able to offer fees with an
inbuilt subsidy.
This means that the fee structure is reasonable in relation to the parent’s income.
Funding is accessed from the Commonwealth Government Child Care allocation, which allows us to
maintain this present form of operation.
The vehicles, trailer and trolleys are essential for
the CCOWS model of mobile delivery.
The vehicles are housed in a purpose-built shed
at the Council Depot, along with shelves of
equipment.
It is from this shed that staff select equipment
and set out each day, to travel to different
venues to set them up so that they meet
licensing regulations for child care.
Negotiations have enabled CCOWS to store
some trolleys with equipment at the sites.
This means that the trailer does not need to be
taken on every day of service, to every site.
This facilitates more flexibility with routine and
daily rosters.
Parents bring their children to the venue.
The mobile model of service has helped bring
child care to many families who were unable
to access any form of child care previously.
There is still an unmet need for child care in
surrounding towns and districts. Many families
still need to travel considerable distances to
reach CCOWS.
For isolated, disadvantaged and/or rural
families, other forms of children’s services such
as crèches, farm and in-home care, family day
care may be an alternative way to supplement
care, but only if they are accessible. Mobiles
remain an innovative and effective way to
bring long day care and other assistance (such
as health and social services) to these families.
Mobilers know that we are the “first point of
contact” for many families, and we recognize
the potential of offering information and
knowledge about other organizations which
may support and assist them
The CCOWS Year in Review 5
QUALITY CARE
Engagement between staff and children improves the educator’s knowledge about the interests,
capabilities and needs of the children. In that engagement, the quality of interaction is vital for the
facilitation of wellbeing, trust and respectful, responsive relationships.
The balance of activities and a structured flow to the day allows flexibility to meet each child’s
particular needs.
This is further assisted by team leaders and staff, who recognize each child as an individual and respond
to his particular stage of development, while also introducing him to the social skills he will need with
others.
QUALITY EDUCATION
Staff members assist the team leaders and qualified supervisors to program for the child’s growth of
understanding and skills. Programming incorporates EYLF (the Early Years Learning Framework), which is
the curriculum recommended by the National Education Reform Agenda.
CCOWS embraces the National Quality Standards as a guideline for daily operation and improvement.
Observation of children informs the ability of staff to select activities, challenges and timetables which
are appropriate and relevant for each child.
ACCOUNTABILITY
C Through the CCOWS Advisory Group, CCOWS is accountable to the Robe District Council (as Approved
Provider) for effective, efficient management.
CCOWS is accountable to the Commonwealth Government (through the Australian Government
Department of Education and Training) for both the financial and operation management.
CCOWS works with an ongoing Quality Improvement Plan, and at regular intervals throughout the year
submits outcomes, budgets, financial statements, utilization reports and funding acquittals to the
Australian Government Department of Education and Training.
Funding renewal depends on satisfactory compliance with agreed standards of performance.
The CCOWS Year in Review 9
DIRECTOR’S MESSAGE
“Let’s put our minds together and see what kind of life we can make for our children”.
That sounds like it could be parents, carers or educators talking about their children’s future.
Or even Government Departments talking about legislation. But no, that quote is from Sitting
Bull, a Native American chief, who lived from 1831-1890.
Native Americans based important life decisions on what they thought the impacts of those
decisions would be for the lives of their children’s children. That’s thinking about the future!
A fact we all know to be true, is that the children of today are the adults and leaders of the
world in the future. How does that affect our points of view, our planning, our behaviour? This
year CCOWS has been mindfully preparing and planning daily programs and routines “from a
child’s point of view”. That’s not easy, when we know each child will view and experience life
differently. We need to spend time with children, have patience and listen with respect to
their conversation. Then perhaps we will remember the awe and wonder of the little things
that make up each child’s day; the feeling of sand in the shoe, a raindrop landing on a
tongue, seeing leaves spinning from a tree, the taste and feel of cold watermelon, discovering
one’s own shadow. The challenge is to be aware of that awe and wonder while offering
opportunities for children to experience and explore. We know that children learn more
readily when they are curious, interested and engaged. What a responsibility we have.
Article 4, of the UN Convention on the Rights of the Child says “a Government has a
responsibility to make sure children’s rights are protected. That the Government must help
families to protect children’s rights and create an environment where children can grow and
reach their potential.” There is new legislation to be passed by the Australian Government,
regarding the “Jobs for Families Child Care Package”. The legislation needs to embrace
equity of opportunity for all children (regardless of their culture or location) and improved
infrastructure to support families in their parenting. Investment in children today, is an
investment for future productive citizens and communities. We should be” putting our minds
together to think what life we can make for our children”.
CCOWS works towards encouraging skills for peaceful living, protecting the environment and
respect for others. I don’t think we’ve reached the ability to think as far ahead as to how
decisions will affect “our children’s children”, sometimes it seems that “survival for the day” is
all we can manage. Our mantra for our mobile has been, “We do the best we can, with what
we have, where we are”. Perhaps we need to think how we can somehow involve and
include “planning for the future” into that worthy incantation.
CCOWS appreciates the collaboration, respect and assistance it has received from friends,
colleagues, departments, and stakeholders in Local, Regional and Federal areas.
I appreciate the positive support and consideration offered by:
Chairperson Anne Legoe, and members of the CCOWS
Advisory Group
Fellow NAMS executives
Members of the Federal Ministerial Advisory Council
I am privileged to work with a flexible, capable, concerned and
committed CCOWS staff.
We are all working together to improve the lives of our children.
Robyn Paterson
Director Children’s Services Robe
10 The CCOWS Year in Review
The CCOWS Year in Review
Staff is the most important resource of a service
CCOWS operates with 16 members of staff. There is a combination of permanent, permanent
part-time and casual employment.
There are eight staff members with Diplomas, four have Certificate 3 and two others are
studying.
We have welcomed former Team Leader Bron Wilkin back after maternity leave, and aslo
welcomed her son Archer to CCOWS.
Hannah Seamer is working as an SSO at Kangaroo Inn Area School, while completing her
Apprenticeship with CCOWS. Her completion of Certificate 3 is imminent.
Staff educators continue to maintain and update their training requirements in First Aid,
anaphylaxis and asthma training, and mandatory reporting.
Staff professional development appraisals are held regularly and continue to inform the training
needs for staff, and guide personal improvement plans.
Staff has valued (and enjoyed) a series of training opportunities with TAFE presenters These have
been focused on Vibrant Programming and Critical Reflection.
Many staff members live locally, and their knowledge of the communities and families is an asset
to building rapport and effective working relationships.
CHILDREN are our future
Children are staying in child care longer as a result of a State change in admission policy to
school. There is not the continual admission to school through the year now. Some children stay
with us until they are more than five years of age,( until the February school admission takes
place). By this time they are more than ready to be transitioning to school. These older children
bring a difference to programming and operation strategies considered by CCOWS educators.
School age children left CCOWS as a group at the beginning of the year, leaving an ”age”
imbalance in the children attending, and in the waiting list. The Robe under-two spaces are
filled, with a large number of under-twos still on the waiting list. There has needed to be a
change in daily routines to incorporate the influx of younger children beginning together as a
group.
Children are capable and confident. They quickly learn to separate comfortably from their
parents, find educators they can trust and get to know the “usual” routines. In response,
educators quickly learn what is “normal” behaviour for the children in their care, and are alert
for any changes.
The “mixed ages” of children at any of our sites, enables sharing, tolerance and co-operation.
We know that even the most independent children need practice in those social skills.
CCOWS staff at training day
The CCOWS Year in Review 11
VENUES are where we offer a safe, happy environment
At the Robe Kindy site
The garden has a number of aesthetic additions as a result of Kindergarten efforts. Thanks Sal.
Continued collaboration and assistance from the Kindergarten Director has included sharing of
room setup plans and strategies for older children. The building has new outward opening doors and some windows have been replaced. At the Robe RSL Hall site
Changes in cleaning personnel at this site has improved the daily operation, and strengthened our
partnership with the RSL members. CCOWS is excited to be collaborating with RSL Executives to plan and implement a new outdoor
playspace at this site. At the Beachport site Children’s attendance, liaison with school staff, and implementation of appropriate children’s
programs are all consistently high at this site.
Parents have been able to view Children’s learning portfolios during holiday breaks.
Feeding the chickens with scraps has been a popular addition to routine.
At the Kangaroo Inn site
Refurbishing the indoor space and extending the outdoor play area has enhanced the program of
activities for children at this site. Access to the newly established school “natural playground” has been a bonus for CCOWS children
and staff.
DAILY OPERATION the “how”
Our focus during the last year has been to look at the daily service “from a child’s point of view”.
So daily… that has meant:
Making sure children are welcomed when they arrive at site (and their parents, too).
Recognising that children don’t necessarily “go at the same pace’ all day. Timing activities to
match energy levels means keen observation and learned knowledge of each child.
Having a room set up to reflect interests and encourage exploration. Having a balance
between calm and energetic activities, restful and stimulating spaces.
Each site is different in its physical aspects, space, lighting, surfaces. This requires the educators to
consider different approaches to setting up each environment.
CCOWS has encouraged educators to talk about children’s accomplishments in a professional manner,
and to record children’s achievements showing reflection of the awareness, interaction and
understanding they have, of each child as an individual.
When we succeed in operating “from a child’s point of view”. We will notice:
Children who seek comfort and acknowledgement from educators (often children show a
preference), choosing different educators for different needs.
Children who invite adults to join in their play- as they know they will not be “bossed”, and their
activities will not be “taken over”.
Team Leader Shan has been sharing with and mentoring her colleagues, so that we will achieve a
consistent recording of programs and children’s progress across all sites. It is tricky to observe, program,
implement, record and reflect each child’s ability and progress… particularly when we may see some
children only one day a week.
The daily operation needs to include a reassurance to parents that their child has been cared for and
cared about. Sometimes this happens in conversations , sometimes it can be evident in “floor books”
showing the children’s activities during the day. When parents share the children’s learning journals (or
portfolios) with their children and with educators ….it becomes apparent that we view each child as
unique, and encourage their independence while caring for their needs.
12 The CCOWS Year in Review
VEHICLES are what makes us Mobile
Two vehicles have been replaced during the last year. With the assistance of a Federal Grant, the
Ford Everest has replaced the Territory. The CCOWS Falcon (80,000kms) has been replaced with a
Ford Mondeo.
Regular vehicle maintenance and service assists educator’s ability and confidence on the road.
Aquaplaning and animal life are always challenges to our drivers.
SHED our shelter from the storm
Maintenance on the electrical system at the large CCOWS shed, has been necessary on
the occasions when it has not been possible to open the remote roller-door. This has also
affected access to the RSL Community bus at times. The bus utilizes a space in the CCOWS
shed.
The small CCOWS shed at the RSL site is being relocated to the rear of the Hall . This will
provide a greater area for the playspace establishment planned for the western side of the
hall.
EQUIPMENT is a tool for development
We endeavor to store resources in small containers which enable children to visually
identify the contents. This allows them to select the activities which interest them.
Equipment is cleaned regularly, particularly in winter months when children are playing
inside with activities more often. This helps to prevent cross-infection during this time.
Educators are being encouraged to use resources innovatively in a variety of ways,
instead of continually purchasing more resources.
WORK HEALTH AND SAFETY systems for survival
Our accident statistics show us that “transition times”, ( when children are moving from one
resource to another, or one part of the room to another, or from one routine to another), are the
times when there are more likely to be bumps , falls, hesitancy, imbalance or distraction. Educators
are aware of this, and ways to counteract this are being discussed.
Physical sites continue to be monitored by DECS and LGA Safety officers.
Before welcoming children each day, sites are inspected both indoors and outdoors, to ensure
appropriate safety standards are being met.
A CCOWS representative continues to be a member of the Robe District Council WHS working
party.
The CCOWS Year in Review 13
TRAINING for empowerment, improvement and understanding
The CCOWS educators are experienced in all the “care routines”, so the greater need for training
has been to improve the knowledge and capability to deliver the learning outcomes as outlined in
the Early Years Learning framework. We are regularly revisiting the understanding and
implementation of professional principles such as intentional teaching, pedagogy, children’s
agency and scaffolding.
Staff professional appraisals have included the review of Position Descriptions, and constructive
discussions regarding work satisfaction, longevity of commitment, competencies, challenges and
aspirations. This sharing of information helps determine the training needs of the individuals or staff
as a whole.
Staff educators have participated and attended training at:
CCOWS planning day .............................................................................................................. (Robe)
Challenging moments, supporting children’s emotional development and wellbeing:
Belinda McLaren, Inclusive Directions
Programming for Vibrant Learning ………………………………………………………………….(Robe)
Parts one and two, presented by TAFE Mount Gambier)
Critical Reflection ...................................................................................................................... (Robe)
All staff, presented by Karen Hancock-Saunders, TAFE Mount Gambier
Budget Lockdown …………………………………………………………………………. (Canberra)
With Minister Simon Birmingham
Visitors are welcome and help us to be aware of the quality of our service delivery.
Anne Legoe (CCOWS Advisory Group Chairperson)
Karen Hancock-Saunders (TAFE SA)
Belinda McLaren from Inclusive Directions
Leanne Cameron (Business SA)
Eecsrsb officer
Coastal Leader journalist
RDC WHS representatives
Many Parents
RSL Executive members
Staff Training Planning Day 2016
14 The CCOWS Year in Review
SHARED EVENTS celebrating community partnership
It has been rewarding to work through the necessary details which will enable the establishment of an
outdoor playspace for the children who attend the RSL site. After meetings and information sessions with
RSL Executives and members, permission has been granted to establish a “natural” play area which will
not detract from the dignity of the RSL building.
A plan has been approved, and support from the community, parents and Departments is being
sought.
A fund-raising raffle, submission for a Lion’s grant , contributions from Mayor Petr Riseley, and purchased
vouchers from Mitre10 and Harcourt’s Nursery will assist with the establishment of the area..
This is a great partnership project.
Sustainability is the adult version of what the children see as “fun”.
Delighted children enjoy taking food scraps to feed the chickens
at Beachport School.
CCOWS and Kindergarten
enjoyed the music program
at the Jack and Molly show.
CCOWS children at Kangaroo Inn Area School are fortunate to
share the great natural playground which was erected during the
Christmas break. With input from the upper school classes it has
many features to thrill children.
RSL future Outdoor Playspace
Feeding the chickens
Bopping with the kinder kids
Adventures at KIAS
The CCOWS Year in Review 15
DIRECTOR’S JOURNAL
During the year the Director has represented CCOWS in the following way……..
The Director continued as an invited member of the Ministerial Advisory Council.
This Council works with the Federal Minister for Education and Training (Simon Birmingham) and
officers from the Department of Education and Training, meeting in Canberra 3 times a year,
and other occasions as needed.
Continued responsibility as NAMS deputy chairperson.
Continued as Board Member of Inclusive Directions (an organization supporting children and
families needing intervention and assistance).
Advocated for mobiles by responding to invitation to be a representative at:
o National Stakeholders Reference Group for the Department of Education and Training
Implementation of Jobs for Families Child Care Package.
o The eecsrsb Reference Advisory Group, regarding the physical environments for
children’s service operations.
o SA National Reference Group for the Development and Implementation of the
Childcare Assistance Package
Updated the CCOWS Quality Improvement Plan document.
Submission to the Federal Government re: the “Jobs for Families and Child care Package”.
Participated in regular meetings with discussions, submissions and reports to:
o CSN (Children’s Services Network, and alliance of SE services)
o SERCHS (South East Regional Community Health Service)
o SEDA (South East Childcare Director’s Alliance)
o COALITION of Children’s Services National Peak Bodies(with eca)
Promoted CCOWS through media:
o Articles in the Robe Community Newsletter, CCOWS Chit Chat (parent’s newsletter)
o Reports to Council Elected members, CCOWS Advisory Group and Staff.
o Coastal Leader (Regional newspaper)
o Interviews with ABC regional station
Teleconferences with:
o NAMS Executive ( x6 sessions)
o Tim Watts, Chief of Staff for the Shadow Minister for Childcare and Education
o Inclusive Directions Board
Met with Advisers for Minister Simon Birmingham in Parliament House, Canberra.
Conversations and teleconferences with
o Federal Government Child Care IT Branch
o SA DET Remote Services Consultations
Discussions , information, communication shared with:
o Tony Pasin MP
o Mitch Williams MP
o Senator Sarah Hanson-Young
o Skye Kakoshke- Moore (Nick Xenaphon team)
o Hon Kate Ellis, Shadow Minister for Child Care
o Peter Emmerton , Advisor to Minister Birmingham
Please note:
NAMS: National Association of Mobile Services for Rural and Remote Families and Children
EECSRSB: Education and Early Childhood Services Registration and Standards Board
NQF : National Quality Framework
eca : early childhood Australia
DET: Australian Government Department of Education and Training
16 The CCOWS Year in Review
The CCOWS ADVISORY GROUP MEMBERS
Whose governance is appreciated
Anne Legoe Chairperson
Roger Sweetman CE, District Council of Robe
Robyn Paterson Director Children’s Services
Wendy Higgins CCOWS staff representative
Peta Baverstock Parent representative
Karla Dew Council representative
CCOWS STAFF
Permanent Staff
Director Robyn Paterson DipT (SA Educ),
Dip Arts and Education (Adelaide Uni)
Team Leaders Shannon Whitbread Dip. Children’s Services (Centre-based)
Certified Supervisors Stefan Kurray Dip. Children’s Services
Wendy Higgins Dip. Children’s Services
Permanent Part-Time Bronwen Wilkin Dip. Community Services (Child Care)
Amy Reilly Dip. Children’s Services
Sue Guyett RPL Recognition
Casual Staff Alana Stenner Dip. Children’s Services
Peta Uotila Dip. Children’s Services
Mardi Brooks Cert 3 in Children’s Services
Cristy Hann Cert 3 in Children’s Services
Bronwyn Matthews Cert 3 in Children’s Services
Jess McAllister Cert 3 in Children’s Services
Leah Franklin-Thorpe Studying Diploma in Children’s services
Hannah Seamer Apprentice, studying Cert3
Administration Assistant Karla Dew Cert 3 in Children’s Services
CCOWS ACKNOWLEDGES
Appreciation for the assistance and cooperation received from the ROBE Community including…
Robe RSL Kindergarten Robe District Council Depot Staff
Robe District Council Administration Staff Robe Supermarket
Robe RSL Sub-Branch Robe Hardware
Robe Library Robe Police
Robe Parts and Motor Services Robe Pharmacy
Polly’s at the Marina/ Mahalia Coffee/ Vic Street Pizza Project
Appreciation to these Agencies, Departments and Organisations for their support…
AGDET Australian Government Department of Education and Training SA and Canberra
SERCHS South East Regional Community Health Services Mt Gambier
SEDA South East Director’s Alliance Southeast SA
CSN Children’s Services Network Group Limestone Coast ..
EECSRSB Education and Early Childhood Services Standards Board Adelaide SA
NAMS Members and Executive Across Australia
INCLUSIVE DIRECTIONS Mt Gambier, Adelaide
CONTACT INC NSW
TAFE SA Mt Gambier
COALITION of National Children’s Services Peak Bodies Canberra
This report prepared by Robyn Paterson, Director Children’s Services, July/August 2016
CCOWS correspondence to: PO Box 1, Robe, SA 5276
Telephone: (08) 8768 2003 Facsimile: (08) 8768 2432