Date: Thursday 30 Apr 2020 (Australian Eastern Time)

Time 12:25PM - 1:05PM

Venue: Webinar

Rob Scott

Director & Principal: Deloitte Human Capital

ENGAGEMENTEMPLOYEE

Changing

Workplace

Changing

Workforce

Digital

Environment

ENGAGEMENTHUMAN

Changing

Workplace

Changing

Workforce

Digital

Environment

A O N H E W I T T 2 0 1 7 T R E N D S I N G L O B A L E M P L O Y E E E N G A G E M E N T .

The ultimate ‘data result’ from Engagement is not a great reflection of our efforts

The ultimate ‘data result’ from Engagement is not a great reflection of our efforts

Wellbeing

X-

Spot

Physical Wellbeing

Mental Wellbeing

Social Wellbeing

Financial Wellbeing

‘Co-Zation’

‘Simplexity’

Physical Environment

Artificial Environment

Virtual Environment

Digital Environment

Wel

lbei

ng

X-

Spot

BIRTH TIME SPACESENSE &

SENSATION

PHYSICAL FAMILY FRIENDSHIP CHILDHOOD

PLAY CHANGE ADULTHOOD COMMUNITY

SOCIETY CULTURE AESTHETICS NATURE

SICKNESS & PAIN PROBLEMS COMPETITION FAILURE

LEARNING KNOWLEDGE BELIEF SPIRITUALITY

LOGIC IMAGINATION RATIONAL SUCCESS

REST MOTIVATION EMOTION EMPATHY

FEAR JOY HATE & ANGER CONFLICT

DESTRUCTION FREEDOM PRIVACY CONSTRAINT

CREATIVITY SPONTANEITY WORK HAPPINESS

SELF-

REALISATIONAGEING MORTALITY LOVE

Physical

VirtualArtificial

Physical

VirtualArtificial

J A C Q U E S E L L U L : T H E T E C H N O L O G I C A L S O C I E T Y

?• Great Technology for customers

• Focus has been on automating traditional

customer processes (technology

enablement)

• Significant impact on sustainability

• e.g. Spotify and #Slack never used

banks when they listed

• Since 2000 banks loosing up to 43%

in stock market listing services

revenue

• Tools like Axial (know as the ‘Tinder

of M&A’). In 2015 26% of Mergers

over $1 billion took place without

banking financial advice

?

• Significant self control

• Personalised

• Choices

• Seamless

• Unique experience encourages

Engagement, which is why EXPEDIA has

a market cap of $20 billion and a P/E

ratio of 46 (double the average)

The average US worker spends 25% of their

day on email

80% of all companies rate their business

“Highly complex” or “complex” for

employees

The average mobile phone user checks

their device 150 times a day

40% of US workers think

work success and work-life balance is

impossible

49% of US workers work 50 hrs or more per

week, 20% at 60+ hrs per week

J O S H B E R S I N : H U M A N C A P I T A L T R E N D S

Fewer than 16% of companies have

programs to ‘Simplify Work’

A L E X A N D E R K J E R U L F , T H E C H I E F H A P P I N E S S O F F I C E R : W O O H O O I N C .