Workflow for NOW tool/feature rollout – NOW Roadmap ( This is an A3 diagram) The diagram below gives current workflow for the rollout of a tool/features in NOW, it illustrates who leads each step and the activities involved.

Roles & Responsibilities Senior Learning Developer: Oversees the Roadmap Process & provides feedback to the VLE steering group on the progress of the Roadmap eLearning Developer: Rollout lead Requirements gathering group: Chaired and facilitated by Rollout Lead provides advice on usecases, configuration, training and support Scheduling the tool release: CADQ & CPLD in liaison with LLR, CADQ & LTSU. CADQ identifies a Rollout Lead for the tool/feature, CPLD, LLR, IS,LTSU nominates a lead to be part of the Requirements Gathering Group Peer Review Group: Peer reviews the requirements, current members are middle- managers representing CPLD, CADQ, LLR & IS & student & staff rep from the VLE steerging group VLE steering group: signs off on the Roadmap, receives updates from the Senior eLearning Developer on progress of the rollout

KeyRGG = Requirements Gathering Group; RGT = Requirements Gathering Template; RL = Rollout Lead; PRG = Peer Review Group

1. IS Lead

Release on devAccess to RL & RGG

2. Rollout Lead

Send D2L docs. to RGGReviews tool & begins to idenity issues & usecaseSchedules RGG meeting 1:30-2hrs depending on tool complexity

3. RGG led by RL

Tool walkthroughIdentify issues & use casesComplete Milestones for release e.g. Test & ProdStart to complete RGTDecide support model

4. Rollout Lead

Completes RGT & sends to RGG for feedback Send to PRG group Updates issues register

5. IS Lead

Follow-up on technical issuesSend set-up details to RLOnce issues are resolved release on TestHealtcheck on Test

6. CPLD Lead

Development training & support documentation

7. IS

Release on Prod

8. Rollout Lead

Publicise release: TELTC; ENews; Enhancement NewsletterIf necessary host Webinar or create screencast walkthroughSign-off RGT

Do 4 & 5 in parallel

Predicted time between 1-2 months duration; 3-5 days staff time depending on the complexity of the tool