ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014 Presenter: Anna Mosupyoe and...

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ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014 Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa Date: 31 January 2012 Time: 13:00

Transcript of ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014 Presenter: Anna Mosupyoe and...

Page 1: ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014 Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa Date: 31 January 2012 Time: 13:00.

ROAD ACCIDENT FUNDVENDOR BRIEFING SESSION RFP: RAF/ 2012 /00014

Presenter: Anna Mosupyoe and Tshepiso Mamanyuwa

Date: 31 January 2012

Time: 13:00

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Overview

Background

Evaluation Criteria

Submission of bid responses

Disqualification of bids

Procurement Administration

Purpose of the RFP

Questions and Answers

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Background

RFP: RAF/2012/00014: APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE PRINTER MAINTENANCE AND REPAIRS FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THREE YEARS

Advertised on 20 January 2012

Closing on 13 February 2012

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Evaluation Criteria

•Evaluation will be based on 90/10 PPPFA system

Criteria Points

Price 90

Participation goals 10

Total 100

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Evaluation Criteria

Mandatory requirements

The service provider must have accreditation to maintain and repair HP printers and be able to service other brands such as Minolta, Nashua, etc.

Please provide accreditation from HP to confirm that you are accredited to maintain and repair HP printers.

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Functional criteria Weightings

Foot Print

Service providers must be able to supply maintenance and repair printers in all nine provinces. Provide RAF with addresses of offices that you have in all nine provinces and for those that you do not have offices substantiate on how you will maintain and repair printers or provide a list of alliance service providers that will be used.

Experience of the Company

Provide RAF with 3 references where you have provided printer maintenance and repairs services.

The reference should include the following:

Company nameContact personContact person e-mail address and contact number.

25%

30%

Evaluation Criteria (continue)

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Evaluation Criteria continueFunctional criteria Weighting

s

Service Plan The service provider must provide RAF with the service plan of how the required services will be delivered to the RAF. The plan should include for example the following:A formal methodologyResource managementProject tracking and progress reporting Provide loaned printersProvide quarterly maintenanceReport on printersIncident management; and all requirements that are required for the project.

TrainingThe service provider should develop a skill transfer plan on how to transfer skills to users and ICT technician on handling printers to avoid breakdowns and provide ICT with skills on how to resolve faults that are not critical.

30%

15%

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Original signed bid document

4 hard copies

Submitted in sealed envelopes

Each schedule must be clearly distinguish, indexed and all pages numbered

•Submission of bid responses

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Disqualification of bids

Bidders shall be disqualified if they fail to:

Submit a valid and original tax clearance certificate

Complete questionnaires in full

Submit true and correct information

Comply with mandatory requirements

Comply with prescribed response format

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Administration

RFP Closing Date: 13 February 2012 @11H00Venue: RAF Menlyn Reception 38 Ida street Menlo Park PretoriaBid responses sent by courier must reach the reception at least 36 (thirty

six) hours before the closing date to be deposited into the bid boxSubmission Register must be signed at the reception by bidder when

submitting bid documentsLate bids will not be considered

All queries must be forwarded to [email protected] and clarification of technical issues will close not later than 02

February 2012 @ 11H00.

Important note:Please ensure that the attendance register has been signedName of company Contact details

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Purpose of the RFP

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Purpose of RFP (continue)

UNDERSTANDING OF THE RAF SERVICE EXPECTATION

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− Enable the RAF to deliver on its mandate

− RAF ICT support personnel is in 6 regions (challenge)

− Speedy response (repair)

− Avoidance of printer downtime

− Proper maintenance and alerts (printer assessments)

− Reporting

Purpose of RFP (continue)

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Thank you

Questions and Answers